Care Homes Owned by Craig Healthcare

standards, very comfortable, clean and the food is nutritious, plentiful and tasty. Thank you all so much.

and tastefully decorated. There are lovely homely touches also, which enhance the experience The meals always look and smell delicious. The entertainment and craft sessions always go down a treat.
Thank you all for making a difference.

for the first time I felt how happy the team were to work there and how happy the residents were too.
The interaction the staff have with residents is second to none. Everyone had a can do attitude and that comes from Sarah. Don't expect to see a Manager sat in an office, Sarah is on the floor getting involved. What an inspirational leader she is.
Thank you to everyone at Cramlington House for making Mam's last few days so good!

They do amazing work and have made me feel at ease leaving my lovely mam in their care. Thanks to you all.

and respect.

The food and drink are good, and although he hasn't participated much in the activities, the management seems very organised and respectful. Overall, the team at West Farm Care Centre is caring, attentive, and approachable, and I feel confident that my grandad is in good hands.

We're very grateful for the excellent support and environment they provide.

in making him welcome and he fitted in really well. He also enjoys the food and the entertainment, on site hairdressing room and not forgetting the tuck shop which I think is a fantastic idea and gives him a little bit of independence. I have never heard him say a bad word against any of the staff. He always says "she's really good or he's really good" which gives me peace of mind that he is getting well looked after and cared for. The stuff also keeps me up-to-date when needed

is reassuring to be able to get in touch whenever i need to.

for both residents and family members.

both staff and fellow residents. I would highly recommend Cramlington House to others .

and caring for there residents.
Having been in hospital my father in law needed 24 hr care so I requested him to be moved to Holywell House for a two to three week rest care period to enable him to regain his strength, The staff at the home have be very patient and caring. As my mother is already at the home i new that the cleanliness and care is fantastic

to be helpful and friendly. The care she was shown was lovely to see. In her final days the kindness and empathy shown to mum and our whole family was amazing. I would happily recommend this care home.

touch and although she doesn't know us now we can clearly see that she is well cared for and has lovely relationships with staff. I have recommended the care home to others, we are kept informed of any changes etc and have regular review meetings and we as a family feel very reassured our mother is as happy as she can be given her age & Dementia.

feel safe and is always happy.
The meals are varied throughout the weeks and she is well fed. They also receive tea and snacks, quite often ice-cream (her favourite.)
The bedrooms are large, ensuite with a shower, excellent for personal care. Comfortable beds and nice decor. Always clean and tidy. Her washing is all done for her.
The home have frequent activities including exercise classes and live singers.
Her family are always kept informed of any changes in her medication or care. The staff are very approachable if ever there are any concerns to discuss.
I would recommend this home in a heart best. It is so warm, inviting and homely.

always have time to speak to you and give any updates on his care
My family all agree that we made the right choice of carehome after visiting 7 prior to dad's admission We all feel a very hard and difficult decision was made much easier by our choice
We particularly like the consistency of staff within the home making life easier for Dad living with dementia
A shout out to the 2 activities coordinators for giving their all in a very difficult role
Finally to the cleaners and cooks keep on doing what your doing you are all an asset to the home
Well done to the home manager your standards are excellent

Staff always keep me up to date regarding any issues she may have.
The home is very clean and well maintained and I would definitely recommend it.

her out were so hard as she did not want to leave my side and wanting home which is now empty
The staff to a person advised me what to say and how I and themselves can distract her when I bring her back .She now seems to be settling and really likes the staff
She is out and about with staff at least twice a week . The accomodation is clean and on first class condition with all the facilities she can need . E g coffee shop wee pub hair dresser podiatrist nail make up fantastic
4 Meals a day and never seen a bad one
I would recommend. Cramlington house to anyone presently looking for a care home
Emphasis on Care
Once again thank you staff love u all