






Cherry Tree House is a nursing home offering dementia nursing and complex care (CDBU) in comfortable surroundings which are professional, bright and cheery and have a friendly atmosphere.
A £1m refurbishment, completed in August 2023, has ensured that all rooms and communal areas have been fully updated and redecorated. There is also a library, hair and beauty salon and a beautiful garden area.
All personal care is provided by expert...
Care Provided by Cherry Tree House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cherry Tree House for full pricing details and T&Cs.
Contact Cherry Tree House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- London & Manchester Healthcare Ltd
- Private Owned
Person in charge
- Sarah Hardwick (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visiting is permitted at any time
Parking
- Free onsite parking
Cherry Tree House Reviews (67)
Cherry Tree House has a Review Score of 9.0 (9.038) out of 10, based on 14 reviews in the last 2 years.
Over all time Cherry Tree House has 67 reviews.
My father was only in Cherry Tree House Care Home for two months and has sadly passed away. The care my father received could not be faulted. He was always warm and comfortable, clean and shaved. The staff were always approachable, honest and open about my father's condition. All the staff from reception, administration, management, nursing and care staff showed such care and compassion, not only with my father but also with my 92-year-old mother and our family. I cannot thank the manager and her team enough for the care they gave. I would highly recommend Cherry Tree House to anyone who is looking for the best care possible for their relative.
Our home manager and staff are extremely passionate about the residents at Cherry Tree House and staff will be delighted with your lovely comments.
Thank you again.
I appreciate the atmosphere which is relaxed but professional from the people who greet you at the door ensure you have your pass and your PPE to the nursing staff, cleaners and carers. I also particularly liked that it was decorated not only for Halloween but also for remembrance day.
I would highly recommend this home to anybody who would want a loved one to be cared for
Thank you for your lovely review the staff will be delighted. We are pleased that your Mum has settled so well.
We pride ourselves in the beautiful environment of our homes.
Thank you again for your review.
The reception staff were always very welcoming and cheerful on the phone and when we arrived to visit. The management has a great team to work with.
Mum's room was always very clean and well maintained with an en-suite bathroom. There is an efficient laundry service that took great care of Mum's clothes. Activities are organised on a regular basis with quiz times, board games, pamper mornings etc. The staff on Bramhall Unit were exceptional in their love and care for my mum. They treated her with respect and dignity at all times and I cannot thank them enough for that.
Cherry Tree House has my highest recommendation.
Cherry Tree House is a beautiful home and our staff take great pride in making sure it is always clean. We also take great pride in making sure the residents are very well cared for.
When I phoned my dad I often heard laughter in the background. The staff seemed well supported too and it was a happy environment for my dad to be in. The manager and assistant manager were also really helpful.
The staff work so hard and it is always nice for them to hear that they are appreciated for the hard work they do.
Thank you.
I am aware that the home suffers staff retention issues and relies (sometimes heavily) on agency staff which can result in inexperienced staff being asked to 'fill in' when experienced staff are not available.
With regard to your point about agency staff, we have worked extremely hard to reduce our reliance on agency carers and I am happy to tell you that almost all our employee's at Cherry Tree are now permanent members.
Thank you again for your lovely review.
Very caring staff. Keep me informed of my wife's welfare during a time when visits ate not allowed. Have restarted window visits. Cannot answer some ratings as visits inside the home are not allowed.
Thank you for your lovely comments. We are happy that you are having window visits with your wife and we hope that you will be able to come inside and see our beautiful home soon.
In early 2020 the manager left the business along with several other staff, a director housed himself in the home and set up meetings with families to discuss all concerns and fully admitted a cultural change needed to take place, I am absolutely thrilled to say that he has delivered on his promise and a new manager and staff are in place and you can visibly see the improvements.
My father-in-law died today, all of the staff were so caring and looked after him with dignity and shown real compassion.
The nursing team have all been amazing.
I am the son-in-law of one of the residents who has been living there for over two years. In that time we noticed a decline in some aspects of the service following the departure of a well-motivated Home Manager. During the control of the new Home Manager, there had been several changes. However, it was during this time that a decline was apparent. I would like to emphasise now that we have seen a marked improvement with anticipated results that have been brought about through the attendance of the team sent in from the head office. A new Home Manager is due to arrive soon and we have been assured that we will see the continuation of the current trend of improvements. As concerned relatives of the residents, there are many who support what I have said here and we are looking forward to the future for the residents. The greatest improvement that we can see so far is in the relationship between the management and the caring staff. It is like a big family again.
Lovely surroundings. Mother was always alone when I visited. Was always very thirsty. Laundry was excellent and always fresh. Tea and coffee were always available if you went and made it. Food seemed OK, but was delivered from outside, no actual kitchen to cook food.
From walking through the front door to leaving, we're so impressed, with the calmness, the attention given to the residents, all with a caring and kind attitude. Nothing was too much trouble and so much respect shown to residents and their visitors. A great deal of tender loving care.
Pleasant staff. Good care. Helpful in preparing for the return home.
I came to the home with great trepidation, directly from hospital. From the word go, all the staff made me feel very welcome and at home. Nothing was too much trouble for them. I was allowed my privacy in a warm and well thought out room, whilst receiving all the medical help I needed. My family were made to feel welcome and I was never made to feel that I was too difficult or time-consuming for these busy and conscientious people. I will go back just to say hello and thank you again.
The staff are very caring and treat the people who live at Cherry Tree as though they are their own relatives, with kindness and compassion.
I went visiting with my friend to Cherry Tree, she was visiting her grandmother on Maple Unit. I was really impressed with the staff interactions, the decor and how friendly and caring the staff team was. All the residents looked well cared for and they were celebrating D-Day and had entertainment on. The home is beautiful and has a lovely bar area called The Marple Arms.
Good care services provided.
I would like to Thank All staff for the care and kindness they gave to my late brother. He had stayed at a few homes during his long illness but Cherry Tree was by far the best. Thank you.
The staff loved him, we couldn't have asked for more.
I would recommend Cherrytree Care Home. The care my mum has received is excellent, the rooms are kept clean, the meals are of a decent quality and the carers have treated her with compassion and dignity.
Mum was not in Cherry Tree House for long but the care she received was brilliant. The staff were so caring.
My mum was a resident of Cherry Tree House from December 2016 until she passed away in July 2017. I cannot praise the care my mum received enough, the nurses and carers are a credit to their profession and very family- friendly too. On many occasions when we visited mum, her door would be closed indicating she was receiving personal care, we could hear the carers laughing and joking, talking and quite often singing with mum whilst carrying out their duties, nothing was too much trouble to them, they loved my mum and she loved them too and to hear her thank them and tell them she appreciated everything they did I knew it was meant from the heart. Never once during our daily visits did we ever see a carer who wasn't smiling. The home has the appearance of a 5 star hotel with lovely furnishing and modern décor and is immaculately clean. I would also like to mention the laundry, housekeeping and kitchen staff who also do a fantastic job. would I recommend this place? Yes, I would!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 23 Apr 2026
- 23 Apr 2026
- 13 Apr 2026
A potentially groundbreaking, four month music therapy pilot test, has identified significant benefits for the wellbeing of residents living with complex needs and advancing dementia. A joint venture between L&M...
There are no upcoming events for Cherry Tree House.
Awards / Recognitions (2)
- 01 Jul 2022Recipient: London & Manchester Healthcare Ltd
- 07 Oct 2020Recipient: London & Manchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Cherry Tree House.
Meet the Team (1)

Sarah is the acting home manager and also the area manager for L&M Healthcare.
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