Cherry Tree House

Thank you for your wonderful 5-star review. The manager and staff will be delighted and we are pleased you feel the staff are approachable. It is a comfort to know that you feel relief to know that your mum is settled and being cared for amazingly. Thank you for taking the time to write a review.

Thank you for your lovely 5-star review. We are very pleased that you are happy with the care your mum is receiving from our wonderful care staff. Thank you for recognising how excellent the front of house and admin team are also. The manager will share this with the team and they will be delighted.

Thank you for your wonderful review. The home manager will share this with all the staff who will be delighted thank you.

Thank you very much for taking the time to review the care your sister received at Cherry Tree House. There has been a number of really positive changes recently at Cherry Tree House, and we are pleased to see some of those changes reflected in what you said in your review.
Our new home manager is a registered nurse and has a wealth of expertise. She is fully supported by some new additions to the group's senior management team, three of whom are former CQC inspectors/advisors and led by a former CQC inspector of eight years.
We have also just undergone a major refurbishment exercise which has seen a £1m investment go into the facilities at Cherry Tree House and are currently in the process of implementing a ‘whole home’ approach to conducting meaningful activities with our residents.

Thank you for your kind review, the staff will be delighted that you have recognised the amazing job that they do and how they go above and beyond.
We are pleased that Mum has been happy and feels that she is staying in a hotel. Thank you for recommending Cherry Tree House.

Thank you for your lovely review, the staff will be delighted with your five stars.
The staff work very hard at Cherry Tree House and it is wonderful when all staff are recognised for the hard work they do.
We would also like to thank you for highly recommending Cherry Tree House.
Thank you again.

Thank you for your five-star review and thank you for mentioning the hard work that our cleaning, laundry, reception and kitchen staff does as well as the staff that care for our residents.
We are very happy to hear that your friend feels well cared for, warm and safe.
Thank you again for taking the time to write your review, the staff will be delighted.

Thank you for recommending Cherry Tree and for your wonderful review.
Our home manager and staff are extremely passionate about the residents at Cherry Tree House and staff will be delighted with your lovely comments.
Thank you again.

Good Afternoon
Thank you for your lovely review the staff will be delighted. We are pleased that your Mum has settled so well.
We pride ourselves in the beautiful environment of our homes.
Thank you again for your review.

Thank you for your 5-star review. The management and staff will be delighted with your lovely comments.
Cherry Tree House is a beautiful home and our staff take great pride in making sure it is always clean. We also take great pride in making sure the residents are very well cared for.

Thank you for your lovely review, our home manager and her team will be delighted with your lovely review.
The staff work so hard and it is always nice for them to hear that they are appreciated for the hard work they do.
Thank you.

Many thanks for your kind words which we will share with the staff and I know they will appreciate them.
With regard to your point about agency staff, we have worked extremely hard to reduce our reliance on agency carers and I am happy to tell you that almost all our employee's at Cherry Tree are now permanent members.
Thank you again for your lovely review.