The Fairways

Malmesbury Road, Chippenham SN15 5LJ
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9.6 43 Reviews
  • The Fairways, Chippenham
The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation, including single rooms, and one and two-bedded suites, ensures residents can find the perfect place to call home.

For those who enjoy the outdoors, the home's landscaped gardens and nearby golf course provide lovely areas to relax and great scenery to enjoy.

The home is committed to providing alternative therapies such as reflexology and music therapy, which does much to help promote the well-being of each individual, whilst investing in technology such as interactive dementia tables. They also have a Chaplain who offers pastoral support to all, whatever their beliefs.

Whether it’s the home's vibrant activity programmes, freshly prepared meals, chaplaincy support, award-winning music therapy for those living with dementia and, of course, its high safety standards, each resident is supported to live later life well.
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Care Provided by The Fairways

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1547 – £1708
  • Self-Funded Residential Dementia Care: £1778 – £1990

Residential care will range from: £1,293.45 (1 bed suite - Shared occupancy, low care needs) or £1,361.53 (Single en suite, low care needs)

The price(s) shown are provided by the care home. Contact The Fairways for full pricing details and T&Cs.

Contact The Fairways to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Fairways to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Steve Hill (Home Manager (interim))

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (56)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open 24/7 and there is no restriction on visiting hours.

Parking

  • Free parking

The Fairways Reviews (43)

9.6

The Fairways has a Review Score of 9.6 (9.597) out of 10, based on 12 reviews in the last 2 years.
Over all time The Fairways has 43 reviews.

Overall Experience
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Date Published
  • 43
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Reviewer Connection to The Fairways
  • 20
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Total of 43, showing 1-20
Review from L W (Cousin of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A positive approach by staff from top to all levels of employees. The most noticeable feature about the surroundings the cleanliness and pleasant smell - not usual in care homes. The more challenging wing is again clean and wholesome smelling.
Reply from Adam Baker, Home Manager at The FairwaysThank you for the wonderful comments, we're delighted that your experience has been so positive. I will be sure to share your review with the team, whom I know will be delighted too.
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Review from Dianne C (Wife of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic caring staff. Make uou feel like you are part of a family. If they don't hear from you thry will comecand check you are ok. My husband enjoyed their company when they came in for a chat . The food was good and very good portion sizes. My husband was worried about going into a care home for
the first time, but was soon put at ease.
Reply from Adam Baker, Home Manager at The FairwaysThank you so much Dianne for your wonderful review. It was an absolute pleasure and honour to support your husband and we loved having him at The Fairways. We hope to see you again soon.
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Review from J M (Son of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care home has always kept me up to date with things and cares for my mum who has dementia but is otherwise relatively well. The home is modern and built for purpose wi the modern amenities and an active activity program for the residents.
Reply from Adam Baker, Home Manager at The FairwaysThank you so much for your lovely review. We are working hard to ensure we can offer good variety activities and effective communication with our family and friends.
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Review from Lindsay D (Brother of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I arrived and signed in. Access was easy and the hallway area clean and tidy. I got on to the floor to see my sister. As always a warm welcome by the staff on duty. I was in time to sit with her for lunch. After we chatted and reminisced.
Reply from Adam Baker, Home Manager at The FairwaysThank you for the invaluable feedback and pleased to hear you always receive a warm welcome from the team. We'll be in touch to find out more about the areas you found less satisfactory and address any issues to give you a better experience.
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Review from Graham C (Respite Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant staff fantastic food great rooms spacious staff thoughtful and caring and will listen to you all time also funny. Which helps looking to coming back again for restbite. Graham
Reply from Adam Baker, Home Manager at The FairwaysThank you for the lovely review. It was a pleasure to have you spend that time with us and we are looking forward to you coming back again.
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Review from Samantha H (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairways has been brilliant with our father diagnosed with vascular dementia we were struggling at home to keep him safe, clean and taking his medication properly. They are brilliant with him he is clean safe and very happy in the home.
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Review from T S (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for the past 2.5 years. She has been well cared for and very happy. It has had a new manager who has made significant changes to enhance to day to day running of the Fairways and implemented many changes in a short period of time, taking into consideration the residence's
and his teams day to day activities, happiness, comfort and safety. His forward thinking & innovative leadership is refreshing especially in today's world. Relatives are kept upto date, engaged and included in everything, with feedback onborded and actioned. I take so much comfort and peace of mind from the care and support given to my mum. She is treated with dignity and respect and the team strive to make her happy and content, they are knowledgeable and professional & nothing is too much trouble. The whole team are a credit to MHA. High recommended.
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Review from B H (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed
so I know what is happening.
Reply from Adam Baker, Home Manager at The FairwaysThank you so much for your generous review, we are always so happy to welcome families and value how meaningful your presence is to your loved one.
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Review from G M (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole
event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.
Reply from Adam Baker, Home Manager at The FairwaysIt is an absolute honour and privilege to have the opportunity to host such a special occasion and such a special treat to have so many from around the world visit.
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Review from Ej S (Wife of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived
at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.
Reply from Adam Baker, Home Manager at The FairwaysThank you so much for the kind review, we appreciate it and will continue to keep all families as involved as we can to provide the best care.
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Review from A R (Wife of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.
Reply from Adam Baker, Home Manager at The FairwaysIt is an absolute pleasure and honour to support your husband and we thank you for the years of support also.
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Review from Rose S (Daughter of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at The Fairways care home for almost three years.
As a family, we have been very happy with the care she has received during that time.
The home is very clean and well-maintained, it is light and cheerful. The staff are kind, caring, and supportive. They are very respectful
and understanding of Mum's little ways.
The food is varied and very good quality.
Health and medication care is very good and a doctor is called promptly when required.
We always feel welcome as a family and are kept informed about all that is happening regarding Mum's welfare which is so reassuring.
Mum has thrived since she came into the Fairways and is settled and content. She has a lifelong faith so having a visiting chaplain and weekly services has been a real solace for her. Mum enjoys taking part in the varying activities - arts and crafts and playing board games etc.
As a family, we can thoroughly recommend The Fairways as an excellent care home.
Reply from Adam Baker, Home Manager at The FairwaysThank you so much for the glowing review. It's a pleasure to have the opportunity to support your Mum. We have lots of exciting new updates to be announced very soon.
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Review from L C (Sister of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is kept very clean the staff are all friendly and kind and my sister has thrived since she came to Fairways. My sister enjoys the increased number of activities and seems to get on with the other residents including some on the dementia floor.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you so much for you lovely review. I am so pleased that you feel your sister is happy here and that she enjoys the activities on offer.
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Review from C D (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would like Mum to easily go to the garden with visitors. (have access without help). Staff treat Mum with respect and time. When family ask any questions they are always answered and help is always willing. Mum loves The Fairways.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you for your review. I understand your comment regarding the garden as your mum lives upstairs and does need support to get outside. However, the team are always happy to help her. I am pleased that you feel your Mum is treated with respect.
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Review from T W (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been at the Fairways (18 months) she has really enjoyed being there. She has made friends and joined in with all the entertainment and loves being looked after by all the wonderful and caring staff. I never have to worry about my mum now as I know she is in the best place and the most
important thing to me is that she is happy and laughs a lot.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you for such a lovely review. I am so glad that you feel that Mum is in the right place and that she is happy.
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Review from Anthony K (Brother of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find the staff very efficient and helpful.
The premises and facilities are excellent.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you for your kind review. I am pleased that you find the team helpful.
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Review from Helen F (Daughter of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Fairways has a good atmosphere. Residents are well cared for, and requests from relatives on behalf of residents are responded to. Carers know that Mum loves music, and DVDs of her favourite musicians are put on for her. Mum has a special wheelchair that reclines to keep her safe, and carers help
to move her between the wheelchair and a recliner in the lounge so that she can be part of the community and be with other residents for meals. I very much appreciate the care shown to Mum.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you so much for the lovely review. I am glad that you feel Mum is well cared for.
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Review from Kim J (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over 4 years and has dementia.
She is well cared for and enjoys a wide range of activities thanks to the excellent staff.
The home is clean and a good variety of food is served to the residents.
The staff are very friendly and hardworking and although busy, always have
time for a chat and an update.
There is an attached bistro with a courtyard garden where we love to take Mum for a coffee when we visit.
The care home staff also run wonderful events in the bistro from time to time to which family and friends are invited.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you so much for taking the time to review The Fairways. I am pleased that you feel Mum is well cared for and it is always appreciated when the team are acknowledged for the great work they do.
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Review from Claire R (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over two years in Fairways Chippenham. The staff at all levels are caring and friendly. They are very good at keeping me informed of my mother's well-being. Also, the food is excellent -I often eat in the bistro myself when visiting! They provide a wide range of activities
for the residents. I cannot thank them enough, knowing my mother is well looked after and safe.
Reply from Elaine Andrews, Home Manager at The FairwaysThank you so much for your kind review. It is always great when the team receive positive feedback.
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Review from Stephen W (Son of Resident) published on 23 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia. She had a live-in carer but was unhappy and needed more company. Her life has improved substantially since moving to The Fairways. Even though her memory has gone she enjoys the company of the other residents. Most of all the attention, friendship and entertainment provided by
the carers themselves have meant she is now much happier. The facilities are clean and modern, the food is good and the cost is very reasonable compared to other providers of a similar standard. We looked at four care homes and Fairways was easily the best.
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Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for The Fairways is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for The Fairways is calculated as follows: ( (114 Excellents x 5) + (22 Goods x 4) + (2 Poors x 2) ) ÷ 138 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for The Fairways is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Steve

Steve Hill

Job Title: Home Manager (interim) Joined: 2011

Steve has worked in the care sector for over 25years, starting as a Care Assistant and progressing to Senior Care Assistant, Care Coordinator, Deputy Manager and now Manager.


Over the years, he has completed a Level 3 Diploma in Health & Social Care, an Advanced level apprenticeship in Management (In the business skills sector), an EDI Level 3 NVQ certificate in Management and has started a Level 5 Diploma in Health & Social Care. In 2023, he was awarded MHA’s Leader of the Year Award, leading a team that won MHA's Team of the Year in 2024.


Steve loves working for MHA and supporting the individuals to live later life well together and treat each other as family.

Frequently Asked Questions about The Fairways

What types of Care is The Fairways registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Fairways have?

There are 56 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Fairways?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Fairways to the centre of Chippenham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Fairways to verify any information. View our terms and conditions. The Fairways has an Enhanced Service - more info.