
The home is kept very clean the staff are all friendly and kind and my sister has thrivedL C(Sister of Resident/Service User)



The home is kept very clean the staff are all friendly and kind and my sister has thrivedL C(Sister of Resident/Service User)



The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation, including single rooms, and one and two-bedded suites, ensures residents can find the perfect place to call home.
For those who enjoy the outdoors, the home's landscaped gardens and nearby golf course provide lovely...
Care Provided by The Fairways
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Residential care will range from: £1,293.45 (1 bed suite - Shared occupancy, low care needs) or £1,361.53 (Single en suite, low care needs)
The price(s) shown are provided by the care home. Contact The Fairways for full pricing details and T&Cs.
Contact The Fairways to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Steve Hill (Home Manager (interim))
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 2
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home is open 24/7 and there is no restriction on visiting hours.
Parking
- Free parking
The Fairways Reviews (43)
The Fairways has a Review Score of 9.6 (9.597) out of 10, based on 12 reviews in the last 2 years.
Over all time The Fairways has 43 reviews.
A positive approach by staff from top to all levels of employees. The most noticeable feature about the surroundings the cleanliness and pleasant smell - not usual in care homes. The more challenging wing is again clean and wholesome smelling.
Thank you for the wonderful comments, we're delighted that your experience has been so positive. I will be sure to share your review with the team, whom I know will be delighted too.
Fantastic caring staff. Make uou feel like you are part of a family. If they don't hear from you thry will comecand check you are ok. My husband enjoyed their company when they came in for a chat . The food was good and very good portion sizes. My husband was worried about going into a care home for the first time, but was soon put at ease.
Thank you so much Dianne for your wonderful review. It was an absolute pleasure and honour to support your husband and we loved having him at The Fairways. We hope to see you again soon.
Care home has always kept me up to date with things and cares for my mum who has dementia but is otherwise relatively well. The home is modern and built for purpose wi the modern amenities and an active activity program for the residents.
Thank you so much for your lovely review. We are working hard to ensure we can offer good variety activities and effective communication with our family and friends.
I arrived and signed in. Access was easy and the hallway area clean and tidy. I got on to the floor to see my sister. As always a warm welcome by the staff on duty. I was in time to sit with her for lunch. After we chatted and reminisced.
Thank you for the invaluable feedback and pleased to hear you always receive a warm welcome from the team. We'll be in touch to find out more about the areas you found less satisfactory and address any issues to give you a better experience.
Brilliant staff fantastic food great rooms spacious staff thoughtful and caring and will listen to you all time also funny. Which helps looking to coming back again for restbite. Graham
Thank you for the lovely review. It was a pleasure to have you spend that time with us and we are looking forward to you coming back again.
Fairways has been brilliant with our father diagnosed with vascular dementia we were struggling at home to keep him safe, clean and taking his medication properly. They are brilliant with him he is clean safe and very happy in the home.
My mum has been a resident for the past 2.5 years. She has been well cared for and very happy. It has had a new manager who has made significant changes to enhance to day to day running of the Fairways and implemented many changes in a short period of time, taking into consideration the residence's and his teams day to day activities, happiness, comfort and safety. His forward thinking & innovative leadership is refreshing especially in today's world. Relatives are kept upto date, engaged and included in everything, with feedback onborded and actioned. I take so much comfort and peace of mind from the care and support given to my mum. She is treated with dignity and respect and the team strive to make her happy and content, they are knowledgeable and professional & nothing is too much trouble. The whole team are a credit to MHA. High recommended.
Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed so I know what is happening.
Thank you so much for your generous review, we are always so happy to welcome families and value how meaningful your presence is to your loved one.
My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.
It is an absolute honour and privilege to have the opportunity to host such a special occasion and such a special treat to have so many from around the world visit.
My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.
Thank you so much for the kind review, we appreciate it and will continue to keep all families as involved as we can to provide the best care.
I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.
It is an absolute pleasure and honour to support your husband and we thank you for the years of support also.
As a family, we have been very happy with the care she has received during that time.
The home is very clean and well-maintained, it is light and cheerful. The staff are kind, caring, and supportive. They are very respectful and understanding of Mum's little ways.
The food is varied and very good quality.
Health and medication care is very good and a doctor is called promptly when required.
We always feel welcome as a family and are kept informed about all that is happening regarding Mum's welfare which is so reassuring.
Mum has thrived since she came into the Fairways and is settled and content. She has a lifelong faith so having a visiting chaplain and weekly services has been a real solace for her. Mum enjoys taking part in the varying activities - arts and crafts and playing board games etc.
As a family, we can thoroughly recommend The Fairways as an excellent care home.
Thank you so much for the glowing review. It's a pleasure to have the opportunity to support your Mum. We have lots of exciting new updates to be announced very soon.
The home is kept very clean the staff are all friendly and kind and my sister has thrived since she came to Fairways. My sister enjoys the increased number of activities and seems to get on with the other residents including some on the dementia floor.
Thank you so much for you lovely review. I am so pleased that you feel your sister is happy here and that she enjoys the activities on offer.
Would like Mum to easily go to the garden with visitors. (have access without help). Staff treat Mum with respect and time. When family ask any questions they are always answered and help is always willing. Mum loves The Fairways.
Thank you for your review. I understand your comment regarding the garden as your mum lives upstairs and does need support to get outside. However, the team are always happy to help her. I am pleased that you feel your Mum is treated with respect.
Since my mum has been at the Fairways (18 months) she has really enjoyed being there. She has made friends and joined in with all the entertainment and loves being looked after by all the wonderful and caring staff. I never have to worry about my mum now as I know she is in the best place and the most important thing to me is that she is happy and laughs a lot.
Thank you for such a lovely review. I am so glad that you feel that Mum is in the right place and that she is happy.
The premises and facilities are excellent.
Thank you for your kind review. I am pleased that you find the team helpful.
The Fairways has a good atmosphere. Residents are well cared for, and requests from relatives on behalf of residents are responded to. Carers know that Mum loves music, and DVDs of her favourite musicians are put on for her. Mum has a special wheelchair that reclines to keep her safe, and carers help to move her between the wheelchair and a recliner in the lounge so that she can be part of the community and be with other residents for meals. I very much appreciate the care shown to Mum.
Thank you so much for the lovely review. I am glad that you feel Mum is well cared for.
She is well cared for and enjoys a wide range of activities thanks to the excellent staff.
The home is clean and a good variety of food is served to the residents.
The staff are very friendly and hardworking and although busy, always have time for a chat and an update.
There is an attached bistro with a courtyard garden where we love to take Mum for a coffee when we visit.
The care home staff also run wonderful events in the bistro from time to time to which family and friends are invited.
Thank you so much for taking the time to review The Fairways. I am pleased that you feel Mum is well cared for and it is always appreciated when the team are acknowledged for the great work they do.
My mother has been a resident for over two years in Fairways Chippenham. The staff at all levels are caring and friendly. They are very good at keeping me informed of my mother's well-being. Also, the food is excellent -I often eat in the bistro myself when visiting! They provide a wide range of activities for the residents. I cannot thank them enough, knowing my mother is well looked after and safe.
Thank you so much for your kind review. It is always great when the team receive positive feedback.
My mother has dementia. She had a live-in carer but was unhappy and needed more company. Her life has improved substantially since moving to The Fairways. Even though her memory has gone she enjoys the company of the other residents. Most of all the attention, friendship and entertainment provided by the carers themselves have meant she is now much happier. The facilities are clean and modern, the food is good and the cost is very reasonable compared to other providers of a similar standard. We looked at four care homes and Fairways was easily the best.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 18 Jun 2025
Choose between 3 weeks for the price of 2 on short stays (also known as respite breaks) or save 20% off the first three months of a self-funded, permanent care...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
There are no upcoming events for The Fairways.
Accreditations
There are no accreditations posted yet for The Fairways.
Meet the Team (1)

Steve has worked in the care sector for over 25years, starting as a Care Assistant and progressing to Senior Care Assistant, Care Coordinator, Deputy Manager and now Manager.
Over the years, he has completed a Level 3 Diploma in Health & Social Care, an Advanced level apprenticeship in Management (In the business skills sector), an EDI Level 3 NVQ certificate in Management and has started a Level 5 Diploma in Health & Social Care. In 2023, he was awarded MHA’s Leader of the Year Award, leading a team that won MHA's Team of the Year in 2024.
Steve loves working for MHA and supporting the individuals to live later life well together and treat each other as family.
Frequently Asked Questions about The Fairways
What types of Care is The Fairways registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Fairways have?
There are 56 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at The Fairways?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Fairways to the centre of Chippenham?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Fairways to verify any information. View our terms and conditions. The Fairways has an Enhanced Service -more info.