The Fairways

Malmesbury Road, Chippenham SN15 5LJ
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9.6 43 Reviews
  • The Fairways, Chippenham
The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation, including single rooms, and one and two-bedded suites, ensures residents can find the perfect place to call home.

For those who enjoy the outdoors, the home's landscaped gardens and nearby golf course provide lovely areas to relax and great scenery to enjoy.

The home is committed to providing alternative therapies such as reflexology and music therapy, which does much to help promote the well-being of each individual, whilst investing in technology such as interactive dementia tables. They also have a Chaplain who offers pastoral support to all, whatever their beliefs.

Whether it’s the home's vibrant activity programmes, freshly prepared meals, chaplaincy support, award-winning music therapy for those living with dementia and, of course, its high safety standards, each resident is supported to live later life well.
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Care Provided by The Fairways

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1547 – £1708
  • Self-Funded Residential Dementia Care: £1778 – £1990

Residential care will range from: £1,293.45 (1 bed suite - Shared occupancy, low care needs) or £1,361.53 (Single en suite, low care needs)

The price(s) shown are provided by the care home. Contact The Fairways for full pricing details and T&Cs.

Contact The Fairways to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Fairways to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Adam Baker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (56)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open 24/7 and there is no restriction on visiting hours.

Parking

  • Free parking

The Fairways Reviews (43)

9.6

The Fairways has a Review Score of 9.6 (9.597) out of 10, based on 12 reviews in the last 2 years.
Over all time The Fairways has 43 reviews.

Overall Experience
  • 37
  • 5
  • 1
  • 0
  • 0
Date Published
  • 43
  • 2
  • 7
  • 12
  • 31
Reviewer Connection to The Fairways
  • 20
  • 7
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Lyn C (Daughter of Resident) published on 5 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my mother was with you for a few weeks only before she died, but the care she received was exemplary. The staff were friendly, kind and caring. The meals were delicious and her room was lovely - it was good for her to have so many of her personal possessions, including furniture, with her.
There were special activities during the week and staff were always on hand to help with residents' needs - helping hands when needed, cups of tea and coffee when wanted, talking to residents and taking a personal interest in them. Staff couldn't do enough for us when it was obvious that she was dying - nothing was too much trouble. We are, of course, very sad indeed that she is no longer with us, but you made her last days as good, if not better, than if she had been in her own home, where we would have struggled with the round the clock care she needed at the end.


Thank you very much indeed, we are very grateful to you.

Reply from Carol Britton, Home Manager at The FairwaysWe can not thank you enough for taking the time to send your heartfelt comments regarding the care to your Mother in her final days especially as this must be a difficult time for the family. We are truly gratified to know that our staff made a difference and that you too felt supported. Please accept our best wishes. We will ensure that the staff at Fairways are made aware of your kind and positive comments.
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  • Treated with Dignity
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  • Value for Money
Review from Jane C (Daughter of Resident) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at the Fairways for two years up until October 2015, when she sadly passed away. The care that she received during her stay was excellent and the staff were very patient and caring. She was encouraged to join in with all of the activities and loved her time at the care home. The
staff's caring attitude was highlighted when her health deteriorated. The staff helped us so much during her last few weeks and were extremely compassionate and did everything they could during a very difficult time.
Reply from Carol Britton, Home Manager at The FairwaysThank you for taking the time to pass on your positive comments. It is so reassuring to hear that our staff team provided excellent care particularly at such a difficult and sad time for you and your family. We will ensure that your feedback is shared with the staff.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from Anne B (Friend of Resident) published on 1 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to let you and the team know how amazing you truly are. We are having to find a care home for my Dad and there is nothing within a million miles of the care, compassion and genuinely person centred approach that MHA provides anywhere near their home.
It's funny how I had assumed that
Fairways and another home (where my father in law was cared for) were the usual. Now I realise that it is exceptional.
Keep up your wonderful work and let all the staff know that they really make all the difference.
Reply from Carol Britton, Home Manager at The FairwaysThank you for taking the time to provide such positive feedback for our home in Chippenham. It is always rewarding to know that the staff team have truly made a difference to loved ones care and support. We will ensure that the team are made aware of your generous comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for The Fairways is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for The Fairways is calculated as follows: ( (114 Excellents x 5) + (22 Goods x 4) + (2 Poors x 2) ) ÷ 138 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for The Fairways is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Danni

Danni Stevenson

Job Title: Home Manager Joined: 2026

Danni Stevenson joined MHA The Fairways care home as a Care Assistant in March 2013, the same year it was built and was promoted to Senior Care Assistant in 2017. To continue her development and progression, Danni left in 2023 to work as a deputy home manager in a home supporting adults with learning disabilities, but in April 2024, she returned when the Deputy Home Manager position became available. In April 2026, Danni was promoted again to Home Manager (on secondment) and loves leading a team that is dedicated to person-centred, compassionate care for residents and their friends and family. 

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