






At Highpoint Care, their ethos is clear: providing exceptional standards of care in beautiful surroundings designed to optimise the quality of life of all their residents. Highpoint's purpose is to change the perception of adult residential care, demonstrating it's possible to provide a homely, caring environment in which their lovely residents are happy, comfortable and secure.
Colliers Croft offers residential and dementia care to up to 60 older people. The modern...
Care Provided by Colliers Croft
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Colliers Croft for full pricing details and T&Cs.
Contact Colliers Croft to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highpoint Care Ltd
- Private Owned
Person in charge
- Alison Brownbill (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Operate a protective meal time. Visitors are still welcome to visit during meal times however they will be asked to refrain from visiting the dining areas.
Parking
- Visitors car park in the grounds of the home, if this if full there is space on the road just outside the home.
Colliers Croft Reviews (32)
Colliers Croft has a Review Score of 9.3 (9.283) out of 10, based on 16 reviews in the last 2 years.
Over all time Colliers Croft has 32 reviews.
I visit at different times/days and have been amazed at the patience, love, and respect shown to the residents who present the most difficulties of this terrible disease dementia.
My thanks to all staff at Colliers in whatever role you are employed.
The message will be passed on to the team at Colliers and to the staff working hard on Maple Floor.
We have been very happy and satisfied with the care she receives and the dignified manner in which she is treated. There's always lots of laughter when we visit, Mum appears genuinely happy, well-dressed and cared for. They are quick to respond to any medical needs and keep on top of any issues. The food is varied and delicious. So pleased and relieved we chose Colliers Croft for Mum's care.
Thank you for your complimentary words, they will give everyone at Colliers a boost - comments like this make all the hard work worthwhile!
The care my mother has received has been excellent. All the staff, from the manager, deputies, seniors, carers, cleaners and catering staff, are so caring and understanding of my mother's needs. She is treated with dignity and respect at all times. I would definitely recommend Colliers Croft Care Home to other members of the public who are looking for a home for their loved ones. A big thank you to all the wonderful staff.
Thank you for your kind words, they're really appreciated. Everyone is absolutely delighted with five stars across the board.
As a daughter, I made one of the hardest decisions of my life to let Mum go into respite care. From our initial assessment, I felt assured that everything was going to be ok. Staff took a genuine interest in my mum, her life before old age gave her limitations and her current interests. She absolutely loved Colliers Croft Care Home and made friends with both staff and residents. So much so that she didn't want to come home and is looking forward to her next stay. I think that speaks volumes in itself. Her room was lovely. Everywhere was clean and tidy and so welcoming. I can't praise Colliers Croft highly enough. Thank you all for your wonderful care and compassion. Not just for Mum but to me too.
Thanks for your kind words, they're truly appreciated by the team at Colliers.
To think that you went from being understandably sceptical about putting your mum into care to a situation in which she didn't want to leave is exactly what our main aim is.
My dad has been in this care home for nearly 12 months, after being admitted originally as respite and then made a permanent resident. In this time he has shown some very challenging behaviour which has been difficult to deal with as his daughter. The staff have been amazing with him, they have adapted to him and know how to deal with him. The deputy managers are always on hand to speak to and have been very reassuring. My dad is food obsessed and the home have happily organised that he has his favourite meal every day! Thank you so much for the care you give him, and us as a family!
Mum loves the food and all the staff and thoroughly enjoys the entertainment and bingo etc.
The hairdresser does their hair once a week and she really enjoys the pampering.
Nothing is too much trouble for any of the staff and they all treat Mum with utmost care and respect.
I can only say that the care given to my Mum, from moving in until the day she passed away, was exceptional.
She initially enjoyed taking part in the activities and socialising at meal times but sadly such is the nature of frailty and dementia her needs and the things she enjoyed changed over time. The staff always ensured that the care provided reflected this fact. Continual assessment of care needs means that any developing issues are quickly remedied.
The management team are always on hand to listen and support, and any concerns are immediately addressed. They also work closely with the wider multi-disciplinary team to provide seamless and effective care.
The senior care team and all the care staff are angels in my opinion and came to be regarded almost as family.
In addition I cannot praise highly enough the end of life care provided to my Mum.
Outstanding!
Exceptional care home on every level. Staff are really friendly and approachable whilst being extremely professional. Spotless clean home. Residents have various activities on offer to them throughout the week. The staff takes care of my Mother in Law brilliantly and they allow us to enjoy ourselves as well, for which we are very grateful. Whilst it is not the cheapest of homes it is certainly one of the best.
Mum has been a resident since June 1919. The first eight weeks were very difficult getting Mum to settle in her new environment. The staff were amazing and very patient and caring with Mum when she was quite agitated and aggressive. Staff worked closely with myself and other family members to encourage Mum to settle, which thankfully paid off as Mum is very happy and content now which is such a relief to us. I cannot speak highly enough about the care home and the staff and would not hesitate to recommend to others.
The carers are extremely kind and patient; her room is clean and bright, the food is lovely, always freshly cooked and appetising.
All her needs are being met, her feet are better than when I was looking after them, her medicines are administered safely and regularly. I am always kept involved in her care plan.
We are encouraged to phone/visit as often, and whenever we can take Auntie out, meeting up with family/friends and follow her love of watching Rugby.
The staff know what is important to her; consequently, her bedroom window - was decorated for a special match.
She is able to receive Holy Communion every week and that little service is really important to her.
The hairdressing salon also helps as she has always looked after her appearance and is aware if she doesn't feel smart.
During the lockdown, Colliers put residents needs first, closing prior to Governments advice and are providing clear regular communications.
I never feel like I'm asking too much!
The carers always treated the residents with respect, patience and with a positive, helpful attitude. Because of the timings of my visits, I saw lunch and tea being served and the food was nutritious, well cooked and appetising. Mum always said the carers were very kind and helpful to her. I had confidence in the way she was being looked after and we were kept well informed as to her wellbeing especially when she began to deteriorate. At the end of her life, I was very pleased with the care she had received and that we had chosen such a lovely Home for her.
Beautiful home which is kept immaculately clean, the staff are amazing with my grandma and have helped make her life as enjoyable as it can be. Always lots of activities on if that's what you like. They seem to genuinely care about the residents. Nowhere is as perfect as your own home but it's without doubt the nearest we can get to it. We feel comfortable with leaving her knowing she will be well cared for when we can't be with her. The food is really nice and freshly prepared not processed rubbish. We must have looked at over 20 places and without doubt this was top of the list, I wouldn't hesitate to recommend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Kerry works tirelessly to make sure everything runs smoothly, that all her staff are supported and offering the best possible care and of course that our residents are comfortable, happy and well cared for.
Her door is always open and she's always happy to help - so please do call her or arrange a visit to come and see her if you have any questions, need advice or would like to chat about life at Colliers Croft.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Colliers Croft to verify any information. View our terms and conditions. Colliers Croft has an Enhanced Service -more info.