Colliers Croft

161 Clipsley Lane, Haydock, St Helens WA11 0JG
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8.7 23 Reviews
  • Colliers Croft, St Helens
At Highpoint Care, their ethos is clear: providing exceptional standards of care in beautiful surroundings designed to optimise the quality of life of all their residents. Highpoint's purpose is to change the perception of adult residential care, demonstrating it's possible to provide a homely, caring environment in which their lovely residents are happy, comfortable and secure.

Colliers Croft offers residential and dementia care to up to 60 older people. The modern complex is situated in the village of Haydock, St Helens, close to local shops and amenities including a leisure centre.

Every one of their bedrooms includes an en-suite bathroom, a flat-screen television with Freeview and a DVD player, WiFi, a mini-fridge and a telephone point. Other features of Damfield Gardens include: lounges and dining areas, a hair salon, a cinema room, a pub and a café.

Activities coordinators arrange meaningful activities to entertain and stimulate residents, please see on the website and Facebook page: @highpointcareltd.

All meals and refreshments are prepared to meet good nutrition standards and individual dietary requirements, with the kitchen also having a five star hygiene rating.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1265 – £1265
  • Self-Funded Residential Dementia Care: £1265 – £1265
  • RESPITE Self-Funded Residential Care: £1265 – £1265
  • RESPITE Self-Funded Residential Dementia Care: £1265 – £1265

These prices are only a guideline, please contact Colliers Croft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alison Brownbill (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Operate a protective meal time.
    Visitors are still welcome to visit during meal times however they will be asked to refrain from visiting the dining areas.

Parking

  • Visitors car park in the grounds of the home, if this if full there is space on the road just outside the home.

Colliers Croft Reviews (23)

8.7

Colliers Croft has a Review Score of 8.7 (8.710) out of 10, based on 11 reviews in the last 2 years.
Over all time Colliers Croft has 23 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 2
Date Published
  • 23
  • 6
  • 7
  • 11
  • 12
Reviewer Connection to Colliers Croft
  • 15
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 23, showing 21-23
Review from P S (Niece of Resident) published on 4 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has lived here at Colliers Croft for the past 12-months and has been cared for better - than had I still been doing it myself.
The carers are extremely kind and patient; her room is clean and bright, the food is lovely, always freshly cooked and appetising.
All her needs are being met, her
feet are better than when I was looking after them, her medicines are administered safely and regularly. I am always kept involved in her care plan.
We are encouraged to phone/visit as often, and whenever we can take Auntie out, meeting up with family/friends and follow her love of watching Rugby.
The staff know what is important to her; consequently, her bedroom window - was decorated for a special match.
She is able to receive Holy Communion every week and that little service is really important to her.
The hairdressing salon also helps as she has always looked after her appearance and is aware if she doesn't feel smart.
During the lockdown, Colliers put residents needs first, closing prior to Governments advice and are providing clear regular communications.
I never feel like I'm asking too much!
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
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  • Value for Money
Review from Maureen T (Daughter of Resident) published on 12 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother aged 95 lived happily at Colliers Croft for 2 and a half years before she died. When visiting weekly,I usually found Mum at activities or in the resident's lounge. The activities were very varied. All areas of the Home were spotlessly clean and well maintained. Personal clothes were very frequently
washed and returned to the wardrobes. There were colourful and interesting displays along the corridors on various themes.
The carers always treated the residents with respect, patience and with a positive, helpful attitude. Because of the timings of my visits, I saw lunch and tea being served and the food was nutritious, well cooked and appetising. Mum always said the carers were very kind and helpful to her. I had confidence in the way she was being looked after and we were kept well informed as to her wellbeing especially when she began to deteriorate. At the end of her life, I was very pleased with the care she had received and that we had chosen such a lovely Home for her.
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  • Treated with Dignity
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  • Value for Money
Review from AK (Granddaughter of Resident) published on 17 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home which is kept immaculately clean, the staff are amazing with my grandma and have helped make her life as enjoyable as it can be. Always lots of activities on if that's what you like. They seem to genuinely care about the residents. Nowhere is as perfect as your own home but it's without
doubt the nearest we can get to it. We feel comfortable with leaving her knowing she will be well cared for when we can't be with her. The food is really nice and freshly prepared not processed rubbish. We must have looked at over 20 places and without doubt this was top of the list, I wouldn't hesitate to recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.710)

Overview of Review Score

The Review Score of 8.7 (8.710) out of 10 for Colliers Croft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.084 for Colliers Croft is calculated as follows: ( (86 Excellents x 5) + (12 Goods x 4) + (8 Satisfactorys x 3) + (8 Poors x 2) + (17 Very Poors x 1) ) ÷ 131 Ratings = 4.084
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.626 Points relating to the number of positive Reviews for Colliers Croft is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 9 Positive Reviews ÷ 12.4 = 0.726
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Sep 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Kerry

Kerry Baddley-Lomax

Job Title: Registered Manager

Kerry is our lovely Registered Manager at Colliers Croft
Kerry works tirelessly to make sure everything runs smoothly, that all her staff are supported and offering the best possible care and of course that our residents are comfortable, happy and well cared for.


Her door is always open and she's always happy to help - so please do call her or arrange a visit to come and see her if you have any questions, need advice or would like to chat about life at Colliers Croft.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Colliers Croft to verify any information. View our terms and conditions. Colliers Croft has an Enhanced Service - more info.