Ryeview Manor Care Home

Thank you for looking after him, he is very happy.

I would highly recommend Ryeview Manor. Mum moved in recently and the transition from hospital to the care home was made easy thanks to the staff. She has a lovely sunny room and is enjoying the delicious food. The staff are so attentive and always make time to talk to Mum and encourage her love of dancing. Mum has enjoyed having her hair and nails done and a lovely bubbly bath. It wasn’t an easy decision for the family but with Mum's dementia, we wanted her to be safe. Seeing her so happy has made it so much easier for us. Fabulous support from the staff and management.

Mum passed away in December 2022. Her end-of-life care was gentle, kind and considerate. So many of the staff go above and beyond. I have no hesitation in recommending Ryeview Manor Care Home.

Friendly and professional staff. My mother says she has no complaints and is happy at the home. The staff always walk by and talk to my mum and make time for her. Handy location, next to a park.

My husband has Alzheimer's and was in respite care for 2 weeks at Christmas. He cannot easily communicate and his experience there was so upsetting for him and the family, I find it difficult to send a positive review.

Without hesitation or reservation, I would highly recommend Ryeview Manor Care Home and its staff. My mother was very strong willed and never wanted to be in a care home. Eventually, though her Alzheimer's meant there was no other choice for our family. After having had a bad experience with another home, we found Ryeview Manor Care Home in January 2019. The change we saw in mum seemed to happen overnight. Mum appeared calm and happy for the first time in several years. Before she lost the capability, mum had always taken great pride in her appearance, so seeing her well fed, clean and groomed again made us all so happy. This was all down to the skill and kindness which the Ryeview Manor Care Home staff apply to their work. Sadly mum passed away in March 2022 from Alzheimer's. This is obviously never easy, but I was so touched by the care and warmth the Ryeview Manor Care Home staff showed. I do not think mum could have had a more dignified end. The staff at Ryeview Manor Care Home made my mum's last years happy and dignified, I could not ask for any more.

My father moved into the care home during COVID 19 and I can not praise the staff and management team enough in making the move as easy as can be. Even though they are wearing masks they seem to be taking it all in their stride and bring a fun atmosphere to the home. We worried about how he would settle in but when I have spoken to him he likes it there and has settled in well. In his isolation time, he had friendly staff with him to make sure he had everything he needed and that he wasn't feeling lonely. We have not been able to visit him in the home but just knowing he is happy makes the whole family happy.

My mum has currently been living here for over four years now, she had a period in a nursing home with my father and previous to that was here for about 16 months from when it opened. My mum would not be here if we were both not happy with the care she receives. The staff are brilliant, friendly, helpful and totally invested in the welfare of the residents. I have been so impressed with how the home has acted during these weird times we are living in, not only have they protected the residents, but the adaption of PPE, testing and cocooning was swift. Yes, it’s been hard not seeing mum, but the ability to book FaceTime calls has been great for her and a really good thing for the home to do. Also the wave and now being able to do socially distanced outside visits. As I said it’s hard but I want my mum and the staff safe, so precautions are important. The home totally believes in mental stimulation with activities, is very clean and I would recommend it.

I have difficulty with the rest of the questions as I did not get to know the home well enough to judge.

The staff are very patient with my mother who has vascular dementia and at times can be confrontational. She is currently on palliative care for an end of life situation which is very sad but the carers smile at my mum and joke with her because they know her so well. They put on the music that my mum loves, particularly Frank Sinatra, which always cheers her up. The carers treat my mum with respect and kindness.

My mother has lived at Ryeview for the last four years and during that time her dementia has worsened, leading to some challenging behaviour. I cannot praise the staff enough for their patient and kind attitude towards her. The management of Ryeview are constantly seeking to provide the best care possible and hold regular meetings with relatives of residents in order to ensure that any concerns are quickly dealt with. They took early action in the Coronavirus situation to prevent the virus entering the home, and all the care staff have done an excellent job in very difficult circumstances. The home itself is modern, clean and well decorated. I am happy to recommend Ryeview as I feel they have taken excellent care of my mum.

Excellent team from top management down, all are dedicated to the welfare of the residents, especially during this Covid-19 time. Never too busy to be there for relatives and residents alike.

The staff amaze me at times with their kindness, dedication and professionalism - never more so than since the arrival of COVID. They have worked tirelessly and cheerfully to keep everyone safe and entertained. I am extremely grateful.

Our family is very happy with the care at Ryeview Manor, mainly due to the lovely caring staff who can’t do enough for mum. Mum enjoys the mental stimulation, the friendly company from the other residents, endless cups of tea, good and varied food, with staff genuinely caring about the residents. The facilities are high quality with lots of communal space, outdoor areas, en suite toilet and shower. Visits from friends and family are encouraged (apart from COVID period!) and mum has been happier at Ryeview during lockdown than she would at home, mainly due to the company.

My Dad didn't want to go into care but once settled is happy at Ryeview. He has a couple of carers in particular who he really gets on well with. Overall it's a nice care home and the staff are all very nice. There are a few issues with cleanliness at times but nothing to worry about. We know that Dad had been very well looked after during the lockdown and are extremely grateful to all the staff.

Ryeview what a super-efficient home this is. The staff are absolutely lovely and they all work as a team. It's always spotless in the home, and all the residents look happy and the staff always have a smile. Nothing is ever too much trouble. The food always looks lovely and plenty of it. I would definitely recommend this Care Home 100%.

My friend's mother is living in the care home for the past 2 years and I have visited often. The staff are really approachable and friendly and they always make me feel welcome. My friend's mother did not want to go into a care home but has really settled and now calls it her home. The management team are friendly and will always spend time talking to you, even when they are busy, my friend's mother likes to join in with the activities and she is always laughing with the staff.

The entire staff has been professional, caring and considerate, not just towards my mother, but towards her family and friends as well. Thank you!

Some excellent staff and good facilities. Very clean building and rooms. Due to the size of the building and large number of staff needed, the staff can vary. Staff retention has been a problem with excellent staff leaving. Resource levels are a problem. When staff on sick or late there is no backup strategy.

My mother did not want to go into a home, she wanted to stay living with me and my family. However, her needs became too great for me to manage. The staff were happy to talk to me frequently before and was admitted and she has settled and is very happy within two weeks. The staff are all fabulous and I am so relieved. Thank you.