Ancasta Grove

Our family is very pleased with the care which my Dad Terry is receiving. All of the staff are very helpful and caring. A lot of thought goes in to how my Dad is looked after. They really cant do enough. We know he is in safe hands

After 4 months I am very comfortable and happy

Very happy with home. Suits John's needs. Staff caring plus helpful. food plus activities very good! Rooms are good but could do with a chair for visitors rather than having to sit on the bed.

I came in for a chat as Mum was resident of the day. The health care professional went through her care plan in great detail. They explained everything and answered any questions I had. They also explained what the next steps would be for Mum's care.

Mum moved to Ancasta from another home when she needed nursing care and right away we noticed she was better off. All the staff - in all roles - are excellent both with mum & with family. I'm able to visit any time and always feel welcome. Staff seem to work well together & always supportive would not hesitate to recommend Ancasta to freinds & family. Mum has been at Ancasta for over 3 years.

Since Dad decided to move to Ancasta Grove in 2024, he has enjoyed the benefits that this excellent care home has to offer. Being built for purpose from a proven and standard design, the rooms and communal areas have plenty of space and allow for easy access and maneuverability. Additionally, all fittings and furniture are modern, well-maintained and clean. Above all, the staff are well-qualified, friendly and have treated my father with dignity and professionalism. In turn, my father reciprocates this congeniality which is generally noticeable in the home. We are very glad Dad is looked after here.

All the staff that we met were very friendly and upbeat with a special mention to Emma and Toni on reception who were always very welcoming and gave a very positive first impression.

S has been at Ancasta Grove for 5 months. The staff are all very caring and take excellent care of her. They also keep me well informed of any changes in her condition or changes in her medication. He clothes/nightdress are always clean, as is she. We are all very happy with the care she is getting.

My sister-in-law moved into Ancasta Grove in about October 2025. She wanted to go back to her flat, so at the end of a month's stay, she returned to the flat she had lived in for about 9 years, with a full-time carer. This, however, didn't work out, and so she came back to Ancasta Grove. The staff were lovely, all greeted her back and made her feel welcome and 'at home'. Since then, she has been so well looked after - the food is good, there are plenty of activities, the rooms are spacious with a good-sized television, and the day-to-day care is excellent.

From my initial contact with Ancasta Grove, over 4 weeks ago, all the staff continue to be exceptionally welcoming, professional, polite, caring and having a way of putting my mind at ease. I feel confident in my mother's care that she receives and the advice given to me from the staff.

Residents are able to enjoy films in the cinema, a drink in the bar and a tea/coffee in the well stocked kitchen and diner. There are a good selection of events such as day trips, gardening, walks and visiting entertainers and therapy pets.

High standard of care. Excellent choice of activities, some have been specially tailored/created after mum made suggestions.

Everyone extremely friendly from reception staff, carers and domestic staff.

My father could not have passed more peacefully.

Something which at a sad time is overlooked by many. Thank you on behalf of our father and our family

This is the first review of the care home that I have submitted in some time.

My elderly father has been a resident ever since the home first opened back in 2021. He has dementia & is increasingly frail. I know - & can see from my regular visits - that he remains very happy to be at Ancasta Grove & that is, in large part, due to the quality of the care he receives from all of the staff within the home.

While I am, at times, a little frustrated at some of the communications from members of the care team, there is absolutely no doubt that they are very diligent in the way they go about looking after dad & managing some of the issues he faces from day to day.

Dad is particularly fond of the front desk staff who are obviously very caring individuals & also look after him very well.

It is also obvious that Colin puts in a tremendous amount of effort to keep the residents - dad included - entertained & engaged on a daily basis, so much credit is due to him for his efforts.

My Grandma was recently a resident in Ancasta Grove, where she received end-of-life care for just under nine months. The quality of care, attention to detail, hygiene, the relational warmth of the staff and the general environment was exceptionally good! I work in healthcare and am all too aware that not every care facility in the UK provides a great experience for their clients. This place is different: all the staff seem to take pride in their work and look after the wider family too, not just the client themselves. I cannot speak highly enough of this place and will be forever grateful for the way they looked after my lovely Grandma in her final days.

Since Mum moved into Ancatsa Grove in August 2025, we have been made to feel part of a really caring community. From the initial meeting to mum moving in, the staff have been so friendly and caring both towards mum and us as a family. The facilities, rooms, food and drink are all of an excellent standard. There have been so many lovely activities during December. I am so glad mum has become part of Ancasta Grove.

My mother-in-law moved into AG at the end of April 2025 with jaw and mouth cancer. The staff, facilities, activities and ethos are simply superb. The quality of nursing and the links with outside agencies such as palliative care and the local doctors' surgery are fantastic. Issues such as the special menu provided (pureed) have helped enormously in keeping spirits up. Very important, in understandably difficult circumstances, has been the care and support for my wife and I, as we have visited daily. The carers and nurses know my mother-in-law and my wife and I by name; my mother-in-law looks upon the staff as her friends! Communication has been excellent throughout, with the reception team being pivotal in establishing and maintaining the wonderful ethos.

My mother is very settled in Ancasta Grove. Her room is bright with garden access, which she enjoys. The home is very clean and tidy and maintained to a high standard. The staff are very friendly and go above and beyond. They work very hard to make residents included. The manager is a great influence on the staff, helping them achieve such high standards.

The staff seem imbued with happy dispositions, always greeting us with a smile and a how are you. The grouping of the residents on different floors seems to be done with care. The ground floor cafe providing a place where interaction can take place.