Ashton Meadows

17-19 Coombe Lane West, Kingston upon Thames KT2 7EW
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9.8 19 Reviews
  • Ashton Meadows, Kingston upon Thames
Ashton Meadows care home is based in Kingston upon Thames.

The care home provides dementia care, nursing care, palliative care, residential care and respite care.

The nursing home offers activities such as arts and crafts, music sessions, exercise classes, interactive games.

Social activities are tailored to suit all interests and abilities such as movie nights, book clubs, garden parties, and local outings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: £2100 – £2300
  • Self-Funded Nursing Care: £2400 – £2800
  • Self-Funded Nursing Dementia Care: £2000 – £2300
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: £2400 – £2800
  • RESPITE Self-Funded Nursing Dementia Care: from £2200

These prices are only a guideline, please contact Ashton Meadows to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nicky Ambler (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, CCG and local councils
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (67)

Ashton Meadows Reviews (19)

9.8

Ashton Meadows has a Review Score of 9.8 (9.804) out of 10, based on 19 reviews in the last 2 years.
Over all time Ashton Meadows has 19 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashton Meadows
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Total of 19, showing 1-19
Review from Janette R (Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following my spinal operation, Ashton Meadows Nursing Home was a short distance from my home. This made it convenient for friends and family to visit me.
The care and support I was offered made my stay very comfortable. The nursing staff were involved in the care of my wound and the care staff were
extremely attentive and friendly.
The accommodation and facilities were top quality and frequently cleaned. I had access to a pretty garden via a French door.
Altogether it was a rewarding experience.
Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words we will share this valuable feedback wit the staff. Thank you

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Review from Alexis G (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After spending a couple of months in hospital, my Mum was moved to Ashton Meadows for palliative care, and we couldn't have asked for a better place for her to spend her final days.


From the moment she arrived, the staff were incredibly caring, compassionate, and attentive. They made sure she was

as comfortable as possible, treating her with dignity and kindness at every step.


The home itself is lovely, fresh, clean, and welcoming. Friends and family visited regularly and were always warmly welcomed by the staff, who created a supportive environment not just for Mum, but for myself and my sister too.


I can't thank the team at Ashton Meadows enough. Their care and dedication helped make a very difficult time more bearable, and I will always be grateful. I would highly recommend them to anyone looking for compassionate, professional care for their loved one.

Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you form the team At Ashton Meadows for the lovely comments about the home and the staff. This will be passed onto the team.

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Review from Diana W (Respite Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very kind, very caring staff, particularly the state registered nurse/nurses in charge and the nurse manager. Food excellent. Nurses and carers very professional. Only slight issue, rubbish bin in bathroom not emptied for 3 days!
Reply from Nicola Ambler, registered manager at Ashton Meadows

thank you for your review, and we note your comments

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Review from Alison H (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother moved to Ashton Meadows Nursing Home at the end of February 2025 after a prolonged stay in hospital. My sister or I, or sometimes us both, visit her every day so we have very good first hand experience of the quality of care & accommodation, both of which we would rate as excellent. Very
specifically all the staff at Ashton Meadows have taken the time to get to know our mother & us, which makes for a very pleasurable time there for her & a visiting experience for us. Having left hospital totally immobile, with the support of the dedicated in house physio, nurses, carers & activities team our mother is now able to walk, albeit with a zimmer frame & heavily supported by the carers - something we never thought we would see again. Our thanks to everyone at Ashton Meadows.
Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words will share with staff

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Review from Lisa B (Granddaughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my nan receives is excellent.
Every single member of staff in the building are kind caring and approachable.
They have great activities and great communication relaying any information/changes to the family.
We always feel supported.
It is a beautiful building and has a wonderful accessible
garden.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows. i will relay these comments to the care home staff thanks Nicky

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Review from S R (Wife of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my husband was admitted to now, I know he was in the right place. His care has been amazing and the kindness shown to both of us has helped us both relax into this new situation. Your staff from the top down are of a high standard.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows care home. I will relay these to the staff thanks Nicky

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Review from S A (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional. The staff at Ashton Meadows are consistent, loving, caring and have made a visible difference to my father since he has been here. He is brighter, present and looking in good health and the staff here have done a great job on him. Thank you to the Ashton Meadows team!
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about our staff and the care home, and taking you time to complete a review

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Review from Donna B (Daughter-in-law of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been looked after with dignity and we are so very satisfied and pleased with how she if being cared for by all members of the staff
We feel every aspect is Outstanding in terms of her care her room is like home with her personal affects and keep beautifully clean
Meals are fabulous
and lots of snacks in between
We as a family would definitely recommend
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows

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Review from Katherine B (Wife of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear husband moved into Ashton Meadows in December 2024. The care he has since received has been exemplary in kindness and professionalism, likewise our care as a a family too. The home is beautifully designed and feels like a hotel. It is very well managed and staff feel valued and appreciated too.
I have looked at over 20 homes and am so very grateful to have found this one.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about the care , the home, and the management .

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Review from H W (Friend of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As I know the security code, I have a good experience visiting my friend & if I see any staff on the way to her room they are always pleasant. The carers are attentive if she calls them while I am there & are always willing to make a cup of tea, although the tea could be nicer. I do find the room very
dark & feel uplighter would enhance the overall ambience of the room especially as my friend has poor eyesight & keeps the bathroom light on for additional light. I do have concerns of the food limitations & inflexibility of the menu offered. My friend loves her food & I often here about her disappointed meals. As a result I bring treats for her. This time it was spreadable butter. Please note as a friend of the resident I have only rated the ones relevant to my visit.
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Review from Sara W (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashton Meadows is the most beautiful care home with the loveliest staff. The home is brand new, very clean and peaceful with a cinema and a hair salon. The staff really care for my Mum and I never worry about her being in this care home with the excellent activities, the food and the general ambience.
I would highly highly recommend it.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about the care home.

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Review from K D (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is newly build and it is completed to a very high standard. It is spacious, clean, bright and all of the staff there are very friendly. They treat the residents there like their own family with kindness and warmth. All of the staff are always smiling and enjoying working there. My mum
is very happy there!
Reply from Nicola Ambler, registered manager at Ashton Meadows

thank you for your lovely comments about the care home.

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Review from R M (Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the care home are very good and caring. They look after me well. I enjoy the food in the care home and they cater for my needs.
I can only praise the care home for all the care they offer.
Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words I will share this with our team, thank you.

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Review from Susan B (Daughter of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Ashton Meadows is clean, modern and comfortable, and staff are utterly charming and very caring - my parents could not speak too highly of them. Management processes seem mildly chaotic - perhaps because the home has not been open long - but managers are friendly and willing to engage constructively
when there are issues. So it is all the more puzzling that the quality and quantity of the food provided is so inappropriate for people who are recovering from operations or illness. I understand this issue has been raised with the management in the past, but that after a brief improvement, standards lapsed again. Good nutrition is vital for people who are recovering from illness, particularly for older people. It is disappointing that this aspect of care seems to be neglected. The home received a very large number of 5 star reviews on another well known review platform before it even opened - curious to understand who posted these and why.
Reply from Nicola Ambler, registered manager at Ashton Meadows

I would like to thank you for your review, at Ashton Meadows, we always like feedback from anyone who has stayed at the care home, as we are very new care home. We will address the points that you have addressed in the review. Everyone will act on any points and we can improve from reviews. Thank you Nicky

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Review from M C (Wife of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Ashton Meadows the perfect place for my husband. The staff are understanding, compassionate and treat each resident as individuals, learning about the things that interest them most and pursuing these to make their stay as pleasurable as they can. Help residents if they have a difficult day
by distracting their attention to positive thoughts.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your kind comments about the care home and the staff.

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Review from Nigel R (Respite Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stay was limited to 2 weeks following spinal surgery. Everything provided by Ashton Meadows was deserving of the highest praise. The only minor criticism I would offer concerns the food provision which has been brought to the attention of the management and from immediate action, an improvement noted.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your comments and for completing a review for Ashton Meadows.

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Review from Ian W (Husband of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is extremely clean. The staff are extremely helpful. They can't do enough for you. They are very attentive to the needs of my wife, and other residents. If there is a problem they always tell you immediately and keep you up-to-date with anything that is of importance to your relative.
The
senior management are also very helpful and assist you should you require any further information.
Reply from Gaj Ragunathan, Director at Ashton Meadows

Thank you for your kind words, I will share this with the staff team. Thank you.

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Review from Andrew K (Son of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management have been exceptional. My mother didn't want to be 'shoved' in a home. She agreed to visit to see what she thought and one look at the home and time spent with the staff changed her mind completely.
I want to thank that manager for being able to respond so quickly with the
request for Mum to move in. I have no doubt it has saved her life. She is so happy now and her health has improved considerably with the attentive care and social contact she has received.
Reply from Nicola Ambler, registered manager at Ashton Meadows

Thank you for your lovely comments about Ashton Meadows and the staff.

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Review from E D (Son of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very understanding and supportive of my mum's needs. The staff are very kind and helpful and communicate well with residents' relatives when in need. Very clean environment and also very safe. Nice space for residents.
Reply from Gaj Ragunathan, Owner at Ashton Meadows

Thank you for your kind words. I will share this with the staff. Thanks.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Ashton Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Ashton Meadows is calculated as follows: ( (187 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 219 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashton Meadows is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Nicky

Nicky Ambler

Job Title: Manager Joined: 2001

Nicky is a registered manager with 30-plus years of experience as a registered manager of a nursing home. She is an RMN.

No image found

Peter Shevlin

Job Title: Senior Administrator Joined: 2024

Peter Shevlin has been in the care industry for over 12 years having previously worked in corporate telecoms and touring theatre. Born and bred in Wimbledon, he has local knowledge and most enjoys getting to know residents and their families.
At Ashton Meadows we have built a great team of individuals that are superb at what they do. It's a pleasure to come to work everyday to work with them.

Jithin

Jithin Gopinadhan

Job Title: Deputy Manager - RGN Joined: 2024

RGN Jithin has been at Ashton Meadows since we opened in July 2024, having previously worked at Ashton House in Haywards Heath.

Frequently Asked Questions about Ashton Meadows

What types of Care is Ashton Meadows registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashton Meadows have?

There are 68 Single Rooms.

What are the Facilities & Services at Ashton Meadows?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Meadows to the centre of Kingston upon Thames?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Meadows to verify any information. View our terms and conditions. Ashton Meadows has an Enhanced Service - more info.