Ashton Meadows

17-19 Coombe Lane West, Kingston upon Thames KT2 7EW
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9.8 27 Reviews
  • Ashton Meadows, Kingston upon Thames
Ashton Meadows care home is based in Kingston upon Thames.

The care home provides dementia care, nursing care, palliative care, residential care and respite care.

The nursing home offers activities such as arts and crafts, music sessions, exercise classes, interactive games.

Social activities are tailored to suit all interests and abilities such as movie nights, book clubs, garden parties, and local outings.

Care Provided by Ashton Meadows

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £2400 – £2800
  • Self-Funded Residential Dementia Care: £2200 – £2300
  • Self-Funded Nursing Care: £2400 – £2800
  • Self-Funded Nursing Dementia Care: £2000 – £2300
  • RESPITE Self-Funded Residential Care: from £2400
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: £2400 – £2800
  • RESPITE Self-Funded Nursing Dementia Care: from £2000
The price(s) shown are provided by the care home. Contact Ashton Meadows for full pricing details and T&Cs.

Contact Ashton Meadows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ashton Meadows to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rommel Villanueva (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Friends and Family are asked to not visit at mealtimes: 12-1pm, and 5-6pm.

9.8

Ashton Meadows has a Review Score of 9.8 (9.844) out of 10, based on 27 reviews in the last 2 years.
Over all time Ashton Meadows has 27 reviews.

Overall Experience
  • 24
  • 2
  • 1
  • 0
  • 0
Date Published
  • 27
  • 8
  • 15
  • 27
  • 0
Reviewer Connection to Ashton Meadows
  • 6
  • 5
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from R M (Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the care home are very good and caring. They look after me well. I enjoy the food in the care home and they cater for my needs.
I can only praise the care home for all the care they offer.
Reply from Gaj Ragunathan, Director at Ashton MeadowsThank you for your kind words I will share this with our team, thank you.
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Review from Susan B (Daughter of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Ashton Meadows is clean, modern and comfortable, and staff are utterly charming and very caring - my parents could not speak too highly of them. Management processes seem mildly chaotic - perhaps because the home has not been open long - but managers are friendly and willing to engage constructively
when there are issues. So it is all the more puzzling that the quality and quantity of the food provided is so inappropriate for people who are recovering from operations or illness. I understand this issue has been raised with the management in the past, but that after a brief improvement, standards lapsed again. Good nutrition is vital for people who are recovering from illness, particularly for older people. It is disappointing that this aspect of care seems to be neglected. The home received a very large number of 5 star reviews on another well known review platform before it even opened - curious to understand who posted these and why.
Reply from Nicola Ambler, registered manager at Ashton MeadowsI would like to thank you for your review, at Ashton Meadows, we always like feedback from anyone who has stayed at the care home, as we are very new care home. We will address the points that you have addressed in the review. Everyone will act on any points and we can improve from reviews. Thank you Nicky
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Review from M C (Wife of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Ashton Meadows the perfect place for my husband. The staff are understanding, compassionate and treat each resident as individuals, learning about the things that interest them most and pursuing these to make their stay as pleasurable as they can. Help residents if they have a difficult day
by distracting their attention to positive thoughts.
Reply from Nicola Ambler, registered manager at Ashton MeadowsThank you for your kind comments about the care home and the staff.
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Review from Nigel R (Respite Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stay was limited to 2 weeks following spinal surgery. Everything provided by Ashton Meadows was deserving of the highest praise. The only minor criticism I would offer concerns the food provision which has been brought to the attention of the management and from immediate action, an improvement noted.
Reply from Nicola Ambler, registered manager at Ashton MeadowsThank you for your comments and for completing a review for Ashton Meadows.
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Review from Ian W (Husband of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is extremely clean. The staff are extremely helpful. They can't do enough for you. They are very attentive to the needs of my wife, and other residents. If there is a problem they always tell you immediately and keep you up-to-date with anything that is of importance to your relative.
The
senior management are also very helpful and assist you should you require any further information.
Reply from Gaj Ragunathan, Director at Ashton MeadowsThank you for your kind words, I will share this with the staff team. Thank you.
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Review from Andrew K (Son of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management have been exceptional. My mother didn't want to be 'shoved' in a home. She agreed to visit to see what she thought and one look at the home and time spent with the staff changed her mind completely.
I want to thank that manager for being able to respond so quickly with the
request for Mum to move in. I have no doubt it has saved her life. She is so happy now and her health has improved considerably with the attentive care and social contact she has received.
Reply from Nicola Ambler, registered manager at Ashton MeadowsThank you for your lovely comments about Ashton Meadows and the staff.
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Review from E D (Son of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very understanding and supportive of my mum's needs. The staff are very kind and helpful and communicate well with residents' relatives when in need. Very clean environment and also very safe. Nice space for residents.
Reply from Gaj Ragunathan, Owner at Ashton MeadowsThank you for your kind words. I will share this with the staff. Thanks.
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  • Treated with Dignity
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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Ashton Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.844 for Ashton Meadows is calculated as follows: ( (277 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 315 Ratings = 4.844
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashton Meadows is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (15)

Rommel

Rommel Villanueva

Job Title: Manager Joined: 2026

Rommel is the registered manager.

Jithin

Jithin Gopinadhan

Job Title: Deputy Manager Joined: 2024

Jithin qualified as a nurse in India in 2011 and brings over 14 years of experience in the healthcare sector, with a strong background in both emergency and psychiatric care. A passionate and dedicated professional, he began his UK career at Ashton House in 2020, where he played a vital frontline role during the COVID-19 pandemic.


Following his significant contributions, Jithin joined Ashton Meadows at its inception as Deputy Manager. He combines clinical expertise with a clear commitment to excellence, ensuring the delivery of high-quality, person-centred care for every resident.


Jithin has great confidence in his team and is a firm advocate of a supportive, collaborative culture, recognising that strong teamwork is at the heart of outstanding care.

Peter

Peter Shevlin

Job Title: Senior Administrator Joined: 2024

Peter Shevlin has been in the care industry for over 14 years, having previously worked in corporate telecoms and touring theatre. Born and bred in Wimbledon, he has local knowledge and most enjoys getting to know residents and their families.
At Ashton Meadows, we have assembled a talented team of individuals who excel in their respective fields. Pete says It's a pleasure to come to work every day to work with them.

Janet

Janet Mensah

Job Title: Clinical Lead Joined: 2024

Janet qualified as a nurse in Ghana in 2017 and began her career in the UK in 2022 at Ashton House, also gaining valuable experience at its sister home, Avalon. In 2024, she joined Ashton Meadows, where she has continued to grow professionally.


Demonstrating strong commitment and capability, Janet has progressed rapidly from Registered Nurse to Clinical Lead. In her current role at Ashton Meadows, she provides confident leadership to the nursing team, ensuring high standards of care are consistently maintained.


Passionate and hardworking, Janet is dedicated to delivering compassionate, person-centred care and plays a key role in supporting both residents and colleagues.

Janice

Janice Jengelley

Job Title: Senior Nurse Joined: 2024

Janice is a dedicated and hardworking Senior Nurse at Ashton Meadows and has been an integral part of the team since its opening. She plays a key role in motivating and guiding fellow nurses, fostering a supportive and positive working environment.


Known for her bubbly and approachable personality, Janice builds strong, trusting relationships with residents and their families. Her compassionate approach and team spirit contribute greatly to the welcoming atmosphere within the home.

Madhavee Udya

Madhavee Udya Koggala

Job Title: Senior Nurse Joined: 2024

Madhavee is our Senior Nurse who began her career at Ashton Leigh (our sister home) and joined Ashton Meadows in 2024. She is a hardworking, passionate, and caring professional with strong technical skills and extensive nursing knowledge.

Diana

Diana Donkor

Job Title: Senior Night Nurse Joined: 2024

Diana is our Senior Night Nurse with 20 years of experience in the healthcare sector, qualified in Ghana. She leads our night nursing team with dedication and is a bold, caring, and enthusiastic professional.

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Ravibhahini Geoffray

Job Title: Physiotherapist Joined: 2025

Ravi is our Physiotherapist, a dedicated and enthusiastic professional committed to enhancing the well-being of our residents. Her passion for care and support has brought smiles and hope to many residents in our home.

Silvia

Silvia Cacco

Job Title: Kitchen Manager Joined: 2025

Silvia is our Kitchen Manager with years of experience in care homes. She joined Ashton Meadows in 2025. A dedicated chef, she leads the kitchen team with passion, and her culinary excellence is always appreciated by our residents and their families.

Nicco

Nicco Pellicani

Job Title: Head Chef Joined: 2024

Nicco is our young, charming Chef with strong culinary skills and a true passion for cooking. He guides the kitchen team and ensures that the dietary requirements of our residents at Ashton Meadows are met with care and attention.

Storm

Storm Parker

Job Title: Activities Coordinator Joined: 2014

Storm is our Activity Coordinator, a passionate and charming team player. She organises and delivers activities within the home, all thoughtfully tailored to meet the individual needs of our residents.

Anna

Anna Karpinska

Job Title: Head of Houskeeping Joined: 2024

Anna is the Head Housekeeper at Ashton Meadows, bringing over 15 years of experience across various departments within care home settings. Her extensive knowledge and attention to detail ensure the highest standards are consistently maintained.


She leads the housekeeping team with dedication and pride, ensuring the home remains immaculate at all times, with a fresh and welcoming atmosphere. Anna’s commitment to cleanliness and comfort plays a vital role in creating a safe and pleasant environment for residents and staff alike.

Vince

Vince Taylor

Job Title: Maintenance Manager Joined: 2024

Vince is our maintenance manager who brings strong technical skills to the role. His hands-on approach and charming personality make him a valuable addition to the team.

Charmaine

Charmaine Ellis

Job Title: Receptionist Joined: 2025

Charmaine is our Receptionist at Ashton Meadows

Kat

Kat Osekowska

Job Title: Receptionist/Activities Joined: 2025

Kat is in Reception and a team member in our Activities department

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Meadows to verify any information. View our terms and conditions. Ashton Meadows has an Enhanced Service - more info.