Astley Hall Care Home

Lovely home, caring people. My mother is very happy here. Wonderful facilities and very clean. Activities much better now there are more than one activity person. Would recommend and comparatively very good value.

We were highly satisfied with the care and support Mum received while she was a resident,at Astley Hall.All her visitors were made very welcome.Mum loved to join in with the activities especially quizzes and singing.she also enjoyed her meals .Everyone who worked at Astley would stop and have a chat with Mum which she loved.

As a family we have been very pleased with the level of care provided to our mother over the last 2 1/2 years. She has now entered the final stage of dementia and we are happy with how sensitively this has been managed. Thank you very much. I would not hesitate to recommend Astly Hall to anyone.

Staff very caring. Excellent service on all fronts. Well looked after. Kept up to date with all her needs.

Mum went in for respite care during the refitting of her bathroom. She settled well, although very reluctantly and would never admit this! All staff treated mum with respect and were always approachable. She refers to the friends she made during her stay and we hope to visit soon. Thank you all who made this unsettling time calmer.

The staff have made mum transition into care home living a very calm and easy process, and Mum is busy making some new friends.

Oh, and I must add, the food is exceptional too!

Clean and friendly care home. Staff seem contented and are mindful of the resident's needs. Activities I've observed are well thought out and encourage reluctant residents to participate but without undue pressure.

Food poor, not enough, especially for the amount of fees that we pay, does not live up to the photo in the brochure that is advertised.

One staff member in particular is so lovely when I arrive at the care home. Always smiling and welcoming. Always busy and works hard to make everyone’s visit a happy one. Makes a lovely cuppa for you and is happy to help. Thank you.

Since my mother has been at Astley Hall Care home she has been treated with respect and kindness. She is always clean and looks very comfortable. The staff are very friendly and welcoming when you arrive. The nursing staff are great and always give me an update on how my mum is. The food always looks great as well.

Astley Hall is a modern, light and very clean care home. The rooms are lovely and the Bistro/bar area is a great place to enjoy a coffee and to meet other residents and family. The staff are very caring, kind and understanding. The residents are well looked after and family and friends are encouraged to join in with the many lovely activities organised at the home. Thank you Astley Hall for everything you do.

Definitely recommended and worth every penny for the peace of mind and comfort of our loved ones.

Astley Hall stands out. It is a warm, friendly and caring home which gives outstanding care to Mum. I love visiting. I am welcomed warmly and enjoy spending time with carers and residents alike. A special feature is the Brasserie where Mum and I can sit and have a chat in a light airy space. We can have a drink or order an afternoon tea. This feels like a treat and builds happy memories for all of us.

Beautiful, clean and caring place. The staff are lovely and the residents are very well cared for. The staff try their best to get everyone involved in different activities like playing games, jigsaw puzzles, flower arranging etc. Food is fabulous. Can highly recommend it.

This has been one of the hardest decisions we have had to make for my Dad. Although, I have to say, one of the best decisions we have made since his diagnosis seven years ago. The staff have been so kind and understanding and always willing to help with any issues. His room is spacious and pleasant and always tidy. My Dad has settled so well from day one is a testament to their care. My Mum enjoys taking him home on a Sunday to give him Sunday lunch and spend some quality time together. It's lovely to have this flexibility. He is always happy to go back to Astley Hall and greets everyone each time. If there was one thing I could change, it would be to have more staff or clone the ones they have! I believe this is a UK problem in all homes.

I spent a short respite stay here in very pleasant surroundings with kind and caring staff. Would recommend.

The standard of care has really dropped in recent months with issues with my mum not being showered regularly and regular refusals to cooperate. Her clothing and shoes we buy go 'missing' and she often doesn't have any clean underwear in her room, even other people's clothing. Staff are often stood around looking at their phones and not with residents and you can often telephone with no answer. All issues have been raised but not all resolved.

Very high standards of accommodation and lovely helpful staff and very nice environment. My Dad is very content when in here. Really nice to see all the residents able to walk freely and be guided around by the friendly staff.

Friendly, caring staff, made to feel very comfortable. We feel our dad is in good hands. Always a pleasure to visit this well-presented care home as it is kept very clean and tidy allowing residents to walk around freely or supervised which is very lovely to see.