Astley Hall

Kirby Hall Way, Just off Farborough Drive, Daventry NN11 8AL
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9.5 39 Reviews
  • Astley Hall, Daventry
FAMILIES looking to place their loved ones in a care home can visit Northamptonshire’s newest accommodation that has been described as a “five star luxury hotel” by the developers.

Astley Hall is located in the Middlemore area of the Daventry area of Northamptonshire overlooking the Drayton Reservoir. Taking care and support facilities to a whole new level in the local area, the warm and inviting residence provides the comforts of home with 24-hour support.

Astley Hall is a new development of 83 furnished suites and facilities offering bespoke care and support in a safe and welcoming environment. The home has been designed to a luxurious high standard to meet the expectations of the citizens of Daventry and surrounding areas whilst providing the highest
possible standards of care to ensure those who come to live here or stay to receive the care, attention and lifestyle they deserve. They will be offering residential care, nursing care, dementia care, bespoke care or a short respite stay. They are now taking enquiries for admissions and look forward to serving the local community.

There is a variety of comfortable lounges and choice of three restaurants. Each resident suite has been designed to provide generous, beautifully furnished, private facilities, with en-suite Shower/Wet rooms. All have the benefit of Wi-Fi and connections for Sky TV.

Menus are created by experienced Chefs to provide nutritious meals to suit all tastes, appetites and special dietary requirements. Residents can also invite family and guests to dine with them. A wide range of daily activities will be on offer with opportunities for social interaction with like-minded people.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tracey Milson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Astley Hall
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Single Rooms with Ensuite Wet Room (83)

Parking

  • Car Park onsite

Total of 39, showing 21-39
9.5

Astley Hall has a Review Score of 9.5 (9.476) out of 10, based on 20 reviews in the last 2 years. Over all time Astley Hall has 39 reviews.

Overall Experience

  • 31
  • 4
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  • 1

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Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Astley Crown Hall highly enough. It has been one of the hardest decisions for me to place my mum in care and the staff have supported me and my mum every step of the way. Mum has settled much better than I thought and this is due to the care of the wonderful staff and activities and facilities.
Mum eats so much more now and especially enjoys the homemade trifle! Thank you to you all for letting me be a daughter again to my mum and enjoying some quality time.

Reply from Karen Aldred, Home Manager at Astley Hall

We appreciate the decision is often very hard for families and continue to strive in supporting you all on this difficult journey. Your support is also very welcome within our facilities.

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Overall Experience  Overall Experience 5.0 out of 5

Beautiful, clean and caring place. The staff are lovely and the residents are very well cared for. The staff try their best to get everyone involved in different activities like playing games, jigsaw puzzles, flower arranging etc. Food is fabulous. Can highly recommend it.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your lovely comments. We are pleased that you have noticed the evidence that the staff enjoy spending time with the residents in social situations as much as the residents themselves.

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Overall Experience  Overall Experience 5.0 out of 5

This has been one of the hardest decisions we have had to make for my Dad. Although, I have to say, one of the best decisions we have made since his diagnosis seven years ago. The staff have been so kind and understanding and always willing to help with any issues. His room is spacious and pleasant
and always tidy. My Dad has settled so well from day one is a testament to their care. My Mum enjoys taking him home on a Sunday to give him Sunday lunch and spend some quality time together. It's lovely to have this flexibility. He is always happy to go back to Astley Hall and greets everyone each time. If there was one thing I could change, it would be to have more staff or clone the ones they have! I believe this is a UK problem in all homes.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you, on behalf of the team, for your lovely review and understanding of the challenges we face in the social care sector regarding recruiting staff. We are lucky to have some of the best at Astley Hall.

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Overall Experience  Overall Experience 4.0 out of 5

I spent a short respite stay here in very pleasant surroundings with kind and caring staff. Would recommend.

Reply from Karen Aldred, Home Manager at Astley Hall

We are pleased to hear you enjoyed your short stay with us and hope you keep well.

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Overall Experience  Overall Experience 2.0 out of 5

The standard of care has really dropped in recent months with issues with my mum not being showered regularly and regular refusals to cooperate. Her clothing and shoes we buy go 'missing' and she often doesn't have any clean underwear in her room, even other people's clothing. Staff are often stood
around looking at their phones and not with residents and you can often telephone with no answer. All issues have been raised but not all resolved.

Reply from Karen Aldred, Home Manager at Astley Hall

We are sorry that you feel we are not addressing the issues that you have raised with us but will continue to look at ways to improve our service.

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Overall Experience  Overall Experience 5.0 out of 5

Very high standards of accommodation and lovely helpful staff and very nice environment. My Dad is very content when in here. Really nice to see all the residents able to walk freely and be guided around by the friendly staff.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your response. We are pleased Dad feels welcome when he visits which is so important so you as a family can take the time to rest.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring staff, made to feel very comfortable. We feel our dad is in good hands. Always a pleasure to visit this well-presented care home as it is kept very clean and tidy allowing residents to walk around freely or supervised which is very lovely to see.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your review. We are proud of our staff team and will share your comments with them.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has early dementia and is extremely frail, and wobbly, but doesn't sit still for long. Astley Hall were absolutely brilliant, with the respite room looking like a hotel room, during confused moments, he was on holiday! He was happy and said himself how kind all the staff were, he enjoyed
the food and having a menu, and the fact we could arrange to visit and take him out was ideal. He really benefitted from the break and I would highly recommend Astley Hall for anybody looking for real genuine care for the older relatives. If he gets to the stage of needing a permanent home, Astley Hall will be at the top of our list.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your lovely review. Your father-in-law was an absolute pleasure to have staying with us.

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Overall Experience  Overall Experience 5.0 out of 5

Mum's move to Astley Hall was the best thing we have ever done for her, the care she now receives is fantastic and in only 4 weeks of being there mum has settled in so well. Her mental health is a lot better and her mobility has improved and it's all down to the great staff members they have there.
They attend to her every need and make us all very welcome when we visit. We cannot thank Astley Hall enough for all they are doing.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your lovely review which we will share with the staff team. We are very proud of them and it's lovely to hear that all their hard work is appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for a few months now and though COVID restrictions have affected everyone in the care sector, I have been able to visit Dad as an essential carer throughout. I have been able to approach staff and management and have had all my questions/concerns answered more than adequately. Dad
is settled into his new home and is encouraged to join in with activities with other residents. Although his dementia is getting worse, his demeanour is a lot happier and his surroundings are bright, exceptionally clean, and cheerful. The carers I have observed work very hard and are in tune with Dad's needs.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your review and we are really pleased that our efforts to facilitate visiting even during an outbreak have made a big difference to you and your dad and that he has settled well in his new home.

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Overall Experience  Overall Experience 4.0 out of 5

Extremely friendly staff that go above and beyond what is required. My Father treats them as family and friends. I have peace of mind that he is in a good caring home and should there be a problem I know the staff will rally around to make things better.

Reply from Daniel Worley, Lifestyle Manager at Astley Hall

Thank you for your kind words. We are so proud of our staff team here at Astley Hall and will pass this on to them.

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Overall Experience  Overall Experience 5.0 out of 5

Father has certainly had a roller coaster of a year and certainly keeps both family and staff at Astley on their toes! The kindness, warmth, and professionalism of the carers have helped my father as a resident feel both settled and valued, this reassures the family that they have collectively chosen
the right environment for his needs to be met. Our lives have been turned on their heads this year and Astley have certainly helped us find our way in unchartered waters. Thank you all.

Reply from Daniel Worley, Lifestyle Manager at Astley Hall

Thank you for your kind words. We are happy that father has settled in well and will pass this on to the Astley Hall Team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was very dubious about going into a home but the smile on her face every time we visit is testament to how lovely the staff are with her. She loves the company that she has gained and the activities that are put on each day. The home is well laid out with super facilities and the staff have
been really helpful and compassionate.

Reply from Daniel Worley, Activities Co-Ordinator at Astley Hall

Thank you for your lovely review. Mum absolutely loves the activities and has built some good strong friendships with fellow residents.

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Overall Experience  Overall Experience 5.0 out of 5

Stunning care home, very helpful staff. A very welcoming atmosphere. Staff can't do enough to help when I visit. The bistro and drinks selection is fantastic. As you enter the home it has a beautiful entrance. The residents seem so relaxed and happy where they are staying.

Reply from Daniel Worley, Activities Co-Ordinator at Astley Hall

Thank you for your lovely review, we are so proud of our home and what a beautiful home we have. The residents do enjoy a nice tipple or a coffee in our bistro area on a regular basis. We are so pleased that we reflect a positive welcoming atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

We were impressed right from our first visit. The staff were pleasant and friendly. The building was bright and the grounds well laid out. From the beginning, my husband was made to feel welcome, and he soon settled in. He was treated with respect and kindness, and the staff soon made him feel like
one of the group. They were made aware of his needs and previous activities and so able to help him to settle in quickly. He has nothing but praise for the food and staff, and we have no worry that he is amongst friendly and competent people.

Reply from Daniel Worley, Activities Co-Ordinator at Astley Hall

Thank you for your lovely review. I will be sure to pass this on to our staff team. We are so pleased that he has settled in well and remains to have a strong and trusting relationship with the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly care home to residents and visitors. You notice the care given by all the staff to the residents the moment you step inside. Staff very friendly when you visit and helpful when asking questions. Activities put on for residents are definitely appreciated by the residents.

Reply from Daniel Worley, Activities Co-Ordinator at Astley Hall

Thank you for your kind words David, we will pass this is on to the rest of the staff team. We are proud of the staff team here at Astley Hall for providing a welcoming and friendly atmosphere for residents and visitors.

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Overall Experience  Overall Experience 5.0 out of 5

My Nana was absolutely against 'going to a place like that' in her own words! She has nothing but praise for the staff and fellow residents. Gone are the days of sitting in a circle staring at each other waiting for doomsday. Astley Hall lay on activities to keep residents occupied in a purposeful way.
Well done keep up the good work everyone.

Reply from Daniel Worley, Activities Co-Ordinator at Astley Hall

Thank you Richard for your kind words. I will share this review with all the staff. We are so pleased that Nan enjoys joining the activities and enjoys her time here at Astley Hall.

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Overall Experience  Overall Experience 5.0 out of 5

My grandfather got moved to Astley Hall as his previous care home shut. This was a difficult time as we had to rely on the staff to settle my grandfather due to the pandemic and my grandfather was unwell at the time. The staff and the manager settled my grandfather in well, they ensured the family was
regularly contacted and supported due to his time of illness. I truly believe their care and commitment to his health got him through it and he is now back to my old grandfather. I can now regularly visit him and the staff are warm and welcoming when I arrived and grandad is always well presented and has his needs met.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you, Georgia for your lovely review which we will share with all the staff team. We know how much your Grandfather enjoys your visits since we have been able to open up to visiting again, it has been lovely to see how content he is.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has moved into care recently and I find the staff very friendly, caring, and professional. I would recommend this care home to anyone who is thinking of considering a placement for an elderly relative. The building is beautifully fitted out and the rooms are five-star quality.

Reply from Karen Aldred, Home Manager at Astley Hall

Thank you for your lovely review which we will share with all the staff. We are so pleased that your mother has settled in well and making new friends.

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Current Review Score: 9.5 (9.476)

Overview of Review Score

The Review Score of 9.5 (9.476) out of 10 for Astley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.476 for Astley Hall is calculated as follows: ( (168 Excellents x 5) + (35 Goods x 4) + (10 Satisfactorys x 3) + (13 Poors x 2) + (7 Very Poors x 1) ) ÷ 233 Ratings = 4.476

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Astley Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

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Meet the Team (4)

Tracey

Tracey Milsom

Job Title: Home Manager

Joined: 2022

Tracey has been in the health and social care sector for 28 years and has worked in multiple management roles and worked her way up the career ladder starting as a care assistant. Tracey has several qualifications and is very passionate about good quality care.


Tracey enjoys spending time with her 3 grandchildren which takes up most of her spare time.

Sally

Sally Parsons

Job Title: Business Manager

Joined: 2023

I have worked as a BA for over 10 years and have a vast knowledge of dealing with Staff, Residents and Relatives, building good relationships with them all.


Every day is different in this role, and it is a privilege to support families and to see residents enjoying our home.

Gemma

Gemma Corry

Job Title: Registered Nurse

Joined: 2023

My background is within Community Nursing caring for end-of-life patients and those with complex long-term health conditions. More recently, I have worked as a Charge Nurse caring for patients with Neurological conditions such as acquired brain injuries, Dementia with challenging behaviour, Huntington's and Parkinson's Disease."

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Andrea Goodall

Job Title: Deputy Clinical Lead

Joined: 2024

Andrea has worked in care since 1989 before qualifying as a registered Nurse in 1993. Since qualifying Andrea has worked in various nursing settings including those with neurological conditions. She comes with lots of clinical experience.

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