Middleton Manor Care Centre

My mum has been so happy at Auguste Care Centre. She settled in quickly and her room is beautiful. The staff are a credit to the home. They are so caring and kind and do everything with compassion whilst considering my mum's dignity. This home has not only supported my mum on her final journey but they have supported me and the family.

Excellent care and engagemnet with relatives.

Staff were also very complimentary about Dad saying how he was a real gent and friendly. They impressed us whenever we visited the home and also kept us in regular touch via telephone updates. Very impressed with their care.

Every aspect of the facilities, care and staff exceeded my exceptions. It was wonderful. If

Lovely, lovely staff.

This is at least a 5-star home. The staff were superb and the home has first-class management. I would recommend to anyone. The whole experience has been first class and I hope if I have to go into care, this would be my first choice. My wife emerged in a better state after her stay.

Our family was overwhelmed by the kindness, support and compassion, each and every one of the Auguste team showed in caring for our dad in his final days. They sensitively guided us through each step, letting us know what was happening and what was to come. They were always swift to take action to get our dad the medical help he needed to ensure he remained pain-free. They kept the family updated of his condition throughout, allowing us to make crucial decisions about the urgency to visit, to ensure we could spend precious moments with him in his final days. The team went over and above what we could ever have expected. They are so wonderful and showed to us all that their role at Auguste is more than a job and they are truly dedicated to the care of each and every resident. The team have also been wonderful in supporting our mum, who is also a resident. It is comforting to the family to know the love and warmth they show her when we can't be there.

When I have had an issue I contact the senior on section and the problem has been resolved. I have had appointments to see my husband whenever I have requested. The staff are friendly and approachable. My only issue is that reception is not always staffed, although I appreciate the position is only part-time.

I received good, professional service. It was really quick and it was over very soon. I would recommend this service to my friends and family. Thank you.

The staff are friendly, helpful and professional. They are empathetic in their care of my very ill husband.

An amazing home. The staff are all lovely, very caring and take time to keep the residents occupied and stimulated. My Dad is very happy and enjoys all his meals. I had a window visit yesterday, he looked so well. I look forward to the day when I can hopefully get inside and see his room etc. Thank you all of you.

Staff are very caring towards residents, my relative felt at home during her stay. She really enjoyed her meals and gained weight during her stay. She loved the activities and the use of technology, she constantly spoke about the magic table.

I would highly recommend this care home. My uncle is happy and settled here, and the staff are always professional as well as very caring, especially during these difficult times. Always take the time to tell me how my uncle is doing and tracking him down so I can chat to him when I ring.

Everyone is so caring and kind and I really couldn’t recommend more highly.

Positive, professional attitudes from the staff at all times. Friendly hard working, always there for residents and family. Current times are hard but we have always felt supported as well as my aunt. I would recommend this home to anyone.

The staff are wonderful, friendly and caring. The home is beautiful. The care is excellent and they meet all my nan's needs. Due to COVID, I haven’t been able to visit, however, the home provides great communication with regards to how my nan is.

My husband seems very happy and settled. He is well looked after. The food is good and the staff are lovely with him. They are so patient and keep him occupied. I wouldn't hesitate to recommend others to this home.

My mother is very comfortable and safe in this lovely care home. The staff are so friendly and caring. The food is good. My mother has been doing lots of activities, inside and outside of the home. I know that they look after her so well. I wouldn't hesitate in recommending Auguste Communities Care Centre to other people.

I am very impressed with the level of care, thought and dignity the staff show to the residents. I find the staff show a high level of interest and very professional.