






This stunning new home in Southend - built in 2022 - has been designed specifically to offer a home from home environment. From the large, light and airy reception to the snuggest lounges, there are many communal spaces available for you to enjoy; lounges with dining areas, books and TVs, and designated quiet areas. It's comforting to know that you're coming to a place where you can feel at home....
This stunning new home in Southend - built in 2022 - has been designed specifically to offer a home from home environment. From the large, light and airy reception to the snuggest lounges, there are many communal spaces available for you to enjoy; lounges with dining areas, books and TVs, and designated quiet areas. It's comforting to know that you're coming to a place where you can feel at home.
The team encourage regular visits from family to spend time with their loved ones, just as they would at home.
Every individual has unique qualities and care needs. First, they make sure that staff get to know you and understand what you need. Then, they work with you and your family to make sure that they are supporting you in the right way.
Care Provided by Brook Meadows House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Brook Meadows House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Brook Meadows House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Southend Care Ltd
- Local Authority Owned
Person in charge
- Debra Matthews (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Parking
- There are car parking spaces available
Brook Meadows House Care Home Reviews (24)
Brook Meadows House Care Home has a Review Score of 9.5 (9.506) out of 10, based on 22 reviews in the last 2 years.
Over all time Brook Meadows House Care Home has 24 reviews.
Overall I think all of the staff seem to work really hard. However of late it has seemed to me that there does not seem to have been as many staff on duty as there use to be. The staff are polite and caring towards my mother, but being busy all of the time detracts from them having the time to sit...
There are a lot of organised activities that residents can join in with. Also one to one time with the activity coordinators for those residents less inclined to join in. Residents choices seem to be respected. Overall my observation and experience of the home and the staff since my mother has been resident is a positive. Any concerns are addressed promptly.
Thank you for your kind and positive review. I will speak with our chef to further expand the meal choices available for your mother.In regard to our staffing, you will see a fluctuation of staffing levels on our assessment unit depending on the number of residents that we have at the time....
Thank you for your kind and positive review. I will speak with our chef to further expand the meal choices available for your mother.In regard to our staffing, you will see a fluctuation of staffing levels on our assessment unit depending on the number of residents that we have at the time. However, I would like to reassure you that our staffing levels are always, at least in line with regulation requirements, if not higher as we regularly assess the unit's workload and team dynamics to determine if there are any gaps that need to be addressed. We take pride in the range of activities our home offers our residents, to ensure that they do get dedicated time spent with them, and our care staff are supported by a wider team of housekeepers and maintenance staff who always take the time to chat to our residents.
My dad has been looked after well here at Brook Meadows House Care Home. The rooms are new and smart and cosy. The staff are caring and attentive. The activities are great and well led with outings, singing, seasonal activities and themed meal lunches. The housekeeping keeps the rooms clean and...
My dad has been looked after well here at Brook Meadows House Care Home. The rooms are new and smart and cosy. The staff are caring and attentive. The activities are great and well led with outings, singing, seasonal activities and themed meal lunches. The housekeeping keeps the rooms clean and beds made frequently. There is a lovely garden area residents can sit out in. A doctor comes in weekly for any medical problems. Dad perked up after being ill and coming to the home and being cared for here. There is a good team of people who also work with the family in drawing up care plans and regular family meetings. I would recommend this home to take care of loved ones.
I have found the care home very interesting. It is a place where dignity and respect to the aged and other residents is required. Sadly, I may not have been truly aware of this. I apologise and will be more careful in future. The home seems impeccable though it is a new build. The service user said...
I have found the care home very interesting. It is a place where dignity and respect to the aged and other residents is required. Sadly, I may not have been truly aware of this. I apologise and will be more careful in future. The home seems impeccable though it is a new build. The service user said the staff are very helpful without being intrusive. Some of the other residents are friendly, interesting people, happy to talk about themselves. It is rewarding to visit these care homes.
The purpose of the visit was to talk through the draft documents that had been sent from her Solicitor regarding a Will change and an update to the Power of Attorney, prior to the Solicitors visit in a...
The purpose of the visit was to talk through the draft documents that had been sent from her Solicitor regarding a Will change and an update to the Power of Attorney, prior to the Solicitors visit in a week's time.
One of the Team Leaders came into the room to deliver some food and noticed the documents, she left but I assume that she then overheard some of the conversation as the door was open.
A short while later she came back and checked that everything was okay with the resident and very politely and professionally challenged me regarding the content of the conversation I was having to ensure that the resident was not being coerced into signing anything.
I have a background in Adult Safeguarding and this was an excellent response by professional staff who are often very busy with challenging residents.
All credit to her for taking the extra step.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brook Meadows House Care Home.
There are no upcoming events for Brook Meadows House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Brook Meadows House Care Home.
Accreditations
There are no accreditations posted yet for Brook Meadows House Care Home.
Meet the Team (1)

Debra has worked within nursing and care services for over 38 years, across a variety of settings. Passionate about providing peace of mind to care...
Debra has worked within nursing and care services for over 38 years, across a variety of settings. Passionate about providing peace of mind to care seekers and their loved ones, Deb takes a lead role in mentoring new staff members who join the team.
As the Home Manager of Brook Meadows House, she leads in providing high-quality care for older people throughout Southend-on-Sea.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook Meadows House Care Home to verify any information. View our terms and conditions. Brook Meadows House Care Home has an Enhanced Service -what an Enhanced Service includes.