Bucklers Lodge

Woodcote Green, Crowthorne RG45 6HZ
Review Us
9.5 28 Reviews
  • Bucklers Lodge, Crowthorne
Buckler’s Lodge is a leading not-for-profit care home in Bracknell Forest*. At this modern residential and dementia care home, you enjoy flexible trial stays and a unique Home for Life assurance that means won’t be asked to move if your funds run out.

In a stunning purpose-built home surrounded by nature in Crowthorne, near Wokingham, Buckler’s Lodge is a vibrant and welcoming 24/7 community of care where residents and their families enjoy award-winning residential and dementia care. Residents are cared for with a well-established methodology that is centred on keeping them as independent as possible for as long as possible. Care at Buckler’s Lodge means skill and compassion, but also a nice cup of tea before you even realise you want one, and a laugh when you most need it.

The home is part of not-for-profit group Greensleeves Care. Named in the Top 20 in the country, as a charity, Greensleeves’ focus is on people and not pockets and any surplus from fees goes back into continuously improving care. Buckler’s Lodge also offers Greensleeves’ Home for Life Commitment, which means residents will not be asked to move out if they run out of personal funds while in their care.

Along with specialist care and peace of mind, when you join the Buckler’s Lodge family, you also enjoy:
•        Stunning grounds and views
•        Modern, spacious bedrooms all with en-suite wetrooms
•        Comfortable lounges, dining areas, library and cinema
•        Bistro area and private dining room to entertain visitors
•        Delicious and nutritious meals cooked daily on site

The Buckler’s Lodge promise to you is that, from the moment you get in touch, a member of the team will be there to listen, answer your questions and help you make a care choice that feels right to you.

*Based on independent residents and relatives reviews on Carehome.co.uk
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1944 – £2074
  • Self-Funded Residential Dementia Care: £2068 – £2217
  • RESPITE Self-Funded Residential Care: £1944 – £2074
  • RESPITE Self-Funded Residential Dementia Care: £2068 – £2217

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

These prices are only a guideline, please contact Bucklers Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Yasemin Ucan (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (79)

Bucklers Lodge Reviews (28)

9.5

Bucklers Lodge has a Review Score of 9.5 (9.504) out of 10, based on 12 reviews in the last 2 years.
Over all time Bucklers Lodge has 28 reviews.

Overall Experience
  • 23
  • 5
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Date Published
  • 28
  • 5
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  • 12
  • 16
Reviewer Connection to Bucklers Lodge
  • 6
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  • 1
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Total of 28, showing 21-28
Review from V C (Daughter-in-law of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been in the home for seven months and he has settled in well due to the staff who are kind, considerate and helpful. Nothing is too much trouble. The environment is beautiful. The home is like a hotel with comfortable lounge areas, a welcoming bistro and the bedrooms with ensuites
are very well-appointed. We've been very impressed overall, with the care provided.
Reply from Debbie Rapson, General Manager at Bucklers Lodge

Thank you for your kind words. I will share your comments with the staff.

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Review from C W (Friend of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very friendly and attentive when we visit, they are very welcoming and helpful. The place always looks spotless and well-maintained, inside and outside.
Reply from Debbie Rapson, General Manager at Bucklers Lodge

Thank you for your lovely review. I will pass on your comments to the team.

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Review from P S (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment Mum arrived to a 'red carpet', I knew she would enjoy her stay and I was reassured that she would be safe and cared for by the incredible staff who all engaged with her at every level, with friendly, yet disciplined interaction. I have no worries about recommending Bucklers Lodge to
anyone who needs care for a loved one.
Reply from Debbie Rapson, General Manager at Bucklers Lodge

Thank you so much for your kind review. I will pass on your comments to our lovely team.

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Review from C S (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very well looked after. The care team were an outstanding group of professionals that met all of Mum's needs. We are very grateful for the time and energy that was put into Mum's care. The environment was calm and relaxed. I would recommend. Bucklers Lodge is a lovely home. Mum had a fantastic
stay, with amazing care.
Reply from Debbie Rapson, General Manager at Bucklers Lodge

Thank you for taking the time to leave this kind review, I will make sure the team see your comments.

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Review from Kay S (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful, warm welcome Mum received when she moved into Bucklers Lodge at the beginning of May. The staff are all so attentive and caring and I can already see an improvement in Mum's health and wellbeing. We, her family have also been made to feel welcome and involved in all aspects of her
care and activities, which in turn, helps Mum feel that she really is at home. It is often said that it is people who make a home and this seems very true at Bucklers Lodge.
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Review from Pamela C (Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone is most helpful. Because the place is new. The place is not quite coordinated. Not too happy at being given a special place for meals. There are no single tables.
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Review from Olivia B (Niece of Resident) published on 19 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle and aunt have been at Bucklers Lodge for a week. During this time, I have found the staff to be helpful, courteous and always extremely pleasant. They tell me that the food is delicious. My uncle thinks the portions are great, but my aunt says they are too big. Overall, I am very satisfied.
Reply from Debbie Rapson, General Manager at Bucklers Lodge

Thank you very much for your kind review. I will pass on your comments to our staff.

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Review from T P (Friend of Resident) published on 29 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Buckler's Lodge in March 2022 and have settled very well. They are well cared for by the staff, who are exceptionally kind. Since they moved in, I have particularly observed significant improvement in the physical and mental well-being of my mother. Currently, there are not many
residents and the activities are quite limited, although I am sure that more will be introduced as the number of residents increases. However, the staff engage with my parents throughout the day and the beautiful surroundings of Buckler's Lodge mean that they spend time in various parts of their new home, including the gardens.
Reply from Debbie Rapson, General Manager at Bucklers Lodge

Thank you so much for your lovely review. We will be sure to pass on your comments to the team.

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Current Review Score: 9.5 (9.504)

Overview of Review Score

The Review Score of 9.5 (9.504) out of 10 for Bucklers Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Bucklers Lodge is calculated as follows: ( (112 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 142 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Bucklers Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 12 Positive Reviews ÷ 16 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Kim

Kim Mears

Job Title: Family Liaison Manager Joined: 2017

My role at Buckler's Lodge is to offer support and advice to families who are looking for care for their loved ones. There is no greater reward for me than helping people on this journey into finding the right home. Away from work, I love to spend time with my family and friends.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bucklers Lodge to verify any information. View our terms and conditions. Bucklers Lodge has an Enhanced Service - more info.