Carseld

Brickhills, Broughton, Brigg DN20 0BZ

Set in ¾ of an acre of beautiful landscaped gardens Carseld Residential Home, was formerly a farmhouse built in the early 1800s.

It is located on the outskirts of Broughton, North Lincolnshire close to the market town of Brigg, within easy reach of Scunthorpe and the motorway network.

The home has been recently refurbished and modernised to provide 18 single and 2 double bedrooms (some with en-suite), wet rooms, disabled toilets, 2 well-appointed lounges, an orangery and dining room - giving residents ample room to relax, take part in activities or watch TV.

All of the bedrooms have either an open countryside or a garden view -
ideal for those who like wide open spaces.

As part of the refurbishment and modernisation programme, a rehabilitation room has been created. This room is self-contained with a fully equipped wet room and kitchen area, enabling residents to keep their independence following an illness or hospital stay.

Owner: Ann Tuplin Care Services Ltd

Person in charge: Lorraine Porter (Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Learning Disability • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 45+.

Single Rooms: 22

Rooms with ensuite WC: 4

Facilities & Services: Day Care • Respite Care • Convalescent Care • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Residents Internet Access

Latest Care Quality Commission* Report on Carseld: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Carseld is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Carseld in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.846 for Carseld is calculated as follows: ( (160 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 188 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Carseld is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 16 Reviews ÷ 4.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Carseld has a Review Score of 9.8 (9.846) from 16 Reviews


Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Carseld?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Carseld

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

My nanna come here for day care and respite periods and absolutely loves it, the management and staff team are supportive and very welcoming and friendly. The care home is very clean and presentable throughout.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 05 Apr 2018:

Thank you for your kind words. Your nanna is a lovely lady and we all love spending time with her when she comes.

I regularly attend Carseld’s events such as Summer Fayre etc as a children’s FacePainter... and I must say the atmosphere is wonderful, homely and welcoming ... the residents always have a smile on their faces and are having masses of fun with the staff.

I would highly recommend this home, beautiful x

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 05 Apr 2018:

Thank you, Amy, for your kind words.

Like staff and food. Like the sing-alongs and a good laugh.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 07 Mar 2018:

Thank You, Freda, you are one of our rehabilitation successes, we love having you here for daycare, you are officially part of the Carseld family.

I enjoy the company and enjoy coming.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4.8 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 19 Mar 2018:

Thank you, David, for your review, we are pleased you enjoy coming to us every week.

Very welcoming and friendly care home. Excellent staff.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

This care home is so friendly, caring and welcoming to family and residents alike. Food of very high standards and nothing ever too much trouble. I would not hesitate to recommend this care home to anyone. It is what is says, care home!

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

The staff at Carseld are wonderful. They treated my dad with love, care, dignity and consideration. They made me feel welcome and nothing was ever too much trouble for me or my dad. They all go above and beyond.

Their patience with residents is unending. I spent many hours watching them with other residents while sitting in lounges with my dad. My admiration, respect and heartfelt thanks cannot be put into words.
Well done everyone and a huge thank you to all of you.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4.8 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 11 Jan 2018:

Thank you for your kind words, your dad was a very special gentleman and we loved caring for him at Carseld. He will be greatly missed and always part of the Carseld family.

I have found the Carseld Care Home to be very comfortable, with very good food and good carers.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4 out of 5

My father is very settled and it's like home from home it really puts our mind at rest. They are all so lovely and caring and we cannot fault anything.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

Ann Tuplin, Owner at Carseld responded to this review on 08 Dec 2017:

Thank you for your comments - it was our intention to create a homely atmosphere and your father is a pleasure to look after.

My father in law needed urgent respite care, after viewing a few homes in the local area Carseld was the last one we visited. From the first visit, we were made very welcome and the manager took lots of time with us answering questions. Nothing was too much trouble. All the staff are friendly and welcoming giving us a great peace of mind. The food is delicious and all fresh home cooked meals and they are given extra if wanted. The home is spotless! The care is outstanding. It is so reassuring that he is very safe, well looked after and very happy, Its lovely to see them all laughing and smiling, even better when they have a sing-song - Beautiful!

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 04 Dec 2017:

Thank you for your review, we love having your father in law stay with us, he is officially part of the Carseld family now.

My mum and dad have been at the home since March 2017. My dad passed away on the 10th November, he received the best of care, the staff were kind, dedicated, patient and respectful and nothing was too much trouble to make dad comfortable, they went over and beyond for my lovely dad.
Mum is getting wonderful care and consideration after losing dad.
We love Carseld, visitors are always made to feel welcome and inclusive. It's a happy friendly atmosphere and homely. The staff are brilliant.
There's a sunny conservatory to look out onto well-kept gardens.
I can't recommend Carseld highly enough.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4.8 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 30 Nov 2017:

Thank you for your warm and kind review. it was our privilege to care for your dad and continue to care and support your mum.

I am extremely happy with the care and support in which both of my parents receive while they are in the care of Carseld. The manager has always got time to talk to myself and give me advice where required and always takes time out to sit with my parents during their respite. The care staff have always got time to assist my parents with daily tasks and they both enjoy the time which they spend there.
The home is beautifully presented and is always clean and tidy. My parents enjoy all of the meals that they have while they are there and are offered a cup of tea regularly throughout the day and also on request from my parents. I can not thank the staff and manager for the care they give my parents enough, I feel at ease knowing they are so well looked after.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4.9 out of 5

Lorraine Porter, Registered Manager at Carseld responded to this review on 18 Aug 2017:

Thank you for your lovely comments, we all look forward to seeing your mum and dad, enjoy the company and laughter they both bring to the home.

My uncle stayed at Carseld for 10 days in respite care. We have had several occasions where we have needed respite in the area so we have experienced a few homes, this was the best by far, so much so that if/when a time comes in the future for my uncle to require permanent residency this is the home we would choose.
He was very comfortable there, he only had good things to say about his stay, the staff were on the ball all the time and couldn't do enough for him, the surroundings where very pleasant and the place has a cosy and homely feel. Most importantly the food was excellent, really good quality, home cooked tasty food.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are friendly and efficient. I like that they know the residents well and treat them with respect.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

It is the best time I have been in a home. I was a bit wary at first. I have been treated with respect and nothing is too much trouble. The staff are kindness itself. The home is comfortable and very friendly.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   4.5 out of 5

My parents were transferred here after being in another home. It was like a breath of fresh air. The care love and attention is faultless it is one big happy home. There are lots of activities and each person is treated like an individual catering for their needs wonderful staff.

How likely would you be to recommend Carseld? Extremely Likely

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Average Rating:   5 out of 5

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