Carseld

Brickhills, Broughton, Brigg DN20 0BZ
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9.3 52 Reviews
  • Carseld, Brigg
Set in ¾ of an acre of beautiful landscaped gardens Carseld Residential Home, was formerly a farmhouse built in the early 1800s.

It is located on the outskirts of Broughton, North Lincolnshire close to the market town of Brigg, within easy reach of Scunthorpe and the motorway network.

The home has been recently refurbished and modernised to provide 18 single and 2 double bedrooms (some with en-suite), wet rooms, disabled toilets, 2 well-appointed lounges, an orangery and dining room - giving residents ample room to relax, take part in activities or watch TV.

All of the bedrooms have either an open countryside or a garden view -
ideal for those who like wide open spaces.

As part of the refurbishment and modernisation programme, a rehabilitation room has been created. This room is self-contained with a fully equipped wet room and kitchen area, enabling residents to keep their independence following an illness or hospital stay.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £750
  • Self-Funded Residential Dementia Care: from £750
  • RESPITE Self-Funded Residential Care: from £750
  • RESPITE Self-Funded Residential Dementia Care: from £750

The fees for a single basic room start from £700 per week, this fee will depend on the dependencies of the individual.

These prices are only a guideline, please contact Carseld to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ann Tuplin Care Homes Ltd

Person in charge

  • Hannah Peasgood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Visiting is open for any time for visitors and no booking is required.

Parking

  • Free onsite parking available at Carseld

Total of 52, showing 1-20
9.3

Carseld has a Review Score of 9.3 (9.300) out of 10, based on 11 reviews in the last 2 years. Over all time Carseld has 52 reviews.

Overall Experience

  • 42
  • 9
  • 1
  • 0
  • 0

Date Published

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7
11
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Overall Experience  Overall Experience 4.0 out of 5

My Mum had to stay at Carseld for almost 3 weeks, whilst a place became available for her at a local Rehabilitation Centre. Overall the staff in the care home looked after my Mum brilliantly. There was an issue with the lift at the end of her stay but that was not the fault of the staff , who did everything
they could to get the problem resolved and on her last day were brilliant at helping my Mum to get down the stairs so that she could attend a hospital appointment. A big thanks to those staff who were there on the day to help my Mum.
My mum asked me to say that she was looked after very well and that the food was so much better than Grimsby hospital where she had been moved from.
Every time my sister and i visited we were greeted by cheerful, helpful and friendly staff.
Thankyou for everything, we really appreciate all you did.

Reply from Hannah Peasgood, Manager at Carseld

Thank you for your review- We are happy to help and hope mum is back up on her feet and home soon!

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Overall Experience  Overall Experience 3.0 out of 5

When my wife first went in the staff were excellent, but over the last few months many of the lovely staff seem to have left. Often they are manned with agency staff who don't seem as conscientious.

Reply from Hannah Peasgood, Manager at Carseld

Good morning, Thank you for your review. Agency unfortunately has been used however the staffing team is now full- Agency will only be used for last minute short falls.

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Overall Experience  Overall Experience 5.0 out of 5

I visit most days to see my grandmother, the staff are brilliant and always super helpful. The rooms are always clean and tidy. The place is bright, the handyman has done a brilliant job of adding more colour to the place. The managers are brilliant managers, nothing is ever too much trouble to ask.

Reply from Hannah Peasgood, Manager at Carseld

Thank you - We hope to continue to give your Grandma the care she deserves.

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Overall Experience  Overall Experience 4.0 out of 5

I visit nearly every day and find the staff very welcoming and helpful. My only reservation is the concentration of residents in the lounges since the closure of lounge 2, which makes it difficult to make conversation.

Reply from Hannah Peasgood, Manager at Carseld

Thank you for your review. We appreciate your feedback regarding the closure of the 2nd lounge this is something we can discuss about other arrangements for you when you visit.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Carseld for a few years. She always seems well looked after. She is not mobile, but is helped up to be with other residents and staff.
The staff seem very friendly, some of the staff I know quite well.
Mum is well nourished, seems happy in her little world. She has never had any
pressure sores to my knowledge.
Staff keep me informed of mum's health, and contact me if I need to know anything.
Mum seems content and interacts well with staff members.
There are quite of lot of activities for residents who can participate .

Reply from Hannah Peasgood, Manager at Carseld

Thank you for your kind words. Your mum is a well loved part of Carseld. Thank you for your continued support.

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Overall Experience  Overall Experience 5.0 out of 5

The service and care rendered to my father was exceptional. He enjoyed the food and would be going back again. I would certainly recommend again. Enjoyed completing activities and family enjoyed visiting.

Reply from Hannah Peasgood, Manager at Carseld

Thank you for taking the time to review Carseld. We are pleased you enjoyed the stay and would be happy to use us again.

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Overall Experience  Overall Experience 4.0 out of 5

Overall the family is happy with the care provided. Most of the staff seem very friendly and caring.
Some small items/attention to detail let the home down - staff come and go from Mum's room and leave the bed unmade, leaving dirty pots behind.

Reply from Hannah Peasgood, Manager at Carseld

Thank you for taking the time to review Carseld. We will work on the areas you have stated as requiring improvement to increase your mum's overall experience.

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Overall Experience  Overall Experience 5.0 out of 5

As a family we were very apprehensive about putting my Mum into care as she has been a very independent lady. But the care I have seen has been excellent and mum has really settled in and made some lovely friends. It's lovely to visit her and is always very smart and has started to wear her jewellery
again.
The staff are very friendly and Carseld is certainly home from home. This was the best decision and place for Mum. Thank you to all of you.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us a lovely review, we are pleased you are happy with the service we all provide and feel that Carseld is like home from home.

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Overall Experience  Overall Experience 5.0 out of 5

Home from home.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave a review, we are pleased you feel like it is home from home.

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Overall Experience  Overall Experience 5.0 out of 5

Great to see my nanna happy and cared for. Describes her stay as a home from home, and if she needed to be anywhere but home, it would be here.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us a review. It is lovely to hear your nanna described her stay at Carseld as home from home.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum came to you to Mum leaving, your care of her and for her has been absolutely amazing. Thank you all. It took some time and quite a bit of encouragement but you also got Mum to come out of her room and join in on meal times with the occasional sit in a room too! Again, thank you!
All of you are wonderful at your jobs, you all need a pay rise. I wish we could. Thank you.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us a lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

I was very nervous about leaving my mum in respite care whilst I went on holiday. She was anxious but the staff were so kind and reassuring to her while she stayed there. In addition, they were never too busy to answer questions and reassure me and the rest of the family when we rung to check on her.
Visitors were welcomed. The care home was very well-run, very clean and my mum said the food was nice. I'd definitely recommend this care home for both short-term and longer-term care. Thank you to the great team.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us such a kind review, it is very much appreciated by all the team.

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Overall Experience  Overall Experience 5.0 out of 5

We can not thank the wonderful, caring staff enough for looking after our father and always being there for us. We were truly blessed to have found you and for him to live out his last five months with you. You are all amazing.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for leaving us all such a kind review. We are pleased that you, as a family, are happy with the services we provided to your dad and to yourselves.

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Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Carseld Care Home on the 1st December 2021 where she resided until she passed away recently on the 15th April 2023. During her stay, Mum was well cared for by all the staff. The feeling in the home was that it was home from home. All staff and manager were very friendly and welcoming
always. I could visit Mum as and when I wanted. Nothing was an issue.
I would like to take this opportunity to thank all the staff for the love and care they gave to my mum.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us such a lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Carseld Care Home were caring and kind to my mum, they offered support and kept me updated on her condition. My mum got on well with the staff and they offered my mum and my family support during the last days of her life. I would highly recommend Carseld.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us such a lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

My father resided at Carseld care home for approx ten weeks before passing. He was well cared for, and we were so lucky to have found such a caring, welcoming and friendly home. All staff and management were so accommodating to his needs and were always there to lend a listening ear. I can highly recommend
Carself to anyone.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave us such a lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager and the brilliant hardworking caring staff. As a family, we could not ask for a better standard of care and dignity. The open-door policy works very well and feel that if a problem should arise then this would be addressed quickly. Mum enjoys the activities and the homely meals.
Carseld Care Home is a very happy place to visit and feel that is very family-friendly. We would not want Mum anywhere else as she has been welcomed into a happy environment.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave such a lovely review. We are pleased to hear you are happy with the services that we provide.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely caring home, would recommend. No complaints about the care, facilities or staff. Everyone is caring and treat the residents with respect. Plenty of activities and my mum loves living there. She frequently says she wouldn't want to be anywhere else.

Reply from Katrina Smith, Registered Manager at Carseld

Thank you for taking the time to leave a review. We are so pleased to hear that you are happy with our services.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad has been in Carseld Care Home for a few months now and I am extremely happy with the care he is receiving. The staff are helpful, friendly and treat my grandad with respect and the care he needs.
I wouldn't want my grandad to be anywhere else as he has settled quickly into the Carseld environment
and is always happy and cheerful when I visit.

Reply from Katrina Smith, Acting Manager at Carseld

Thank you for your time in providing us with a lovely review. I am pleased to hear you are very happy with our service.

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Overall Experience  Overall Experience 4.0 out of 5

Visited today, the staff are very friendly and helpful. The rooms are very clean and Mum likes the food. The staff are very caring and patient towards the residents and visitors. The grounds are nicely kept and the views from the windows are countryside or garden. It is nice and peaceful usually and
you can hear the birds singing and see the swifts nesting in the summer and there are seats and sunshades for the residents and visitors for the good weather when you can sit out. Some of the residents like to help with the garden and they have sunflower growing competitions. There are activities for the residents to partake in if they like, my mother likes particularly crafts and singalongs and my mother likes it when the children from a local school visit. It feels very secure with the front door monitored for comings and goings and the fire exits are alarmed. The parking can get a bit full particularly if the doctors and nurses are visiting too in the daytime.

Reply from Katrina Smith, Acting Manager at Carseld

Thank you, Kathryn, for your time to provide us with a good review. I am very glad to hear that you are happy with the service provided by us.

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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Carseld is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.300 for Carseld is calculated as follows: ( (69 Excellents x 5) + (36 Goods x 4) + (20 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 130 Ratings = 4.3

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carseld is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

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Meet the Team (2)

Sue

Sue

Job Title: Activities coordinator

Joined: 2018

Sue has worked at Carseld for over 5 years. Sue initially started working with us as a care assistant, Sue then took up the role of activities in August 2020.

Katie

Katie

Job Title: Deputy Manager

Joined: 2019

Katie has worked at Carseld for 4 years. Since Katie has worked at Carseld she has worked her way from care assistant to Deputy Manager. Katie is currently working towards the Health & Social care level 3. Katie is also Carseld React to Red Champion.

Frequently Asked Questions about Carseld

What types of Care is Carseld registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Carseld have?

There are 22 Single Rooms.

What are the Facilities & Services at Carseld?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Carseld to the centre of Brigg?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carseld to verify any information. View our terms and conditions. Carseld has an Enhanced Service - more info.