Wings Care Cherry Cottage

17 New Hall Campus, Longmoor Lane, Fazakerley, Liverpool L10 1LD

Wings Care Cherry Cottage is a large Victorian house that has been renovated to an apartment based residential service of excellent standard providing intensive support and accommodation for adults 16 plus, that may have complex needs, challenging behaviour a learning disability and or mental health condition (dual diagnosis.)

Each individual will have their own apartment with a fully equipped, kitchen, lounge area, bedroom and en-suite bathroom, this offers opportunity to gain important independent living skills with the support of a highly trained professional staff team staff who will tailor a bespoke person centred plan of support to best promote independence.

There is also the luxury of spacious communal areas where individuals can socialise and participate in group events giving them both confidence and quality of life a focus on education and integration plays an integral part in this service.

Group: Wings Care (North West) LLP

Person in charge: Charlotte Hind (Manager)

Local Authority / Social Services: Liverpool City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment

Admission Information: Ages from 18 to 65.

Single Rooms: 6

Rooms with ensuite WC: 6

Facilities & Services: Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Use L10 1LD in Sat Nav.
New hall Campus is located off Longmoor Lane in Fazakerley, Liverpool and Cherry Cottage is at the far end of the street after the clock tower

Parking:

Free parking available at the front of the building

Latest Care Quality Commission* Report on Wings Care Cherry Cottage: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 4.6 (maximum of 10) for Wings Care Cherry Cottage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Wings Care Cherry Cottage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Wings Care Cherry Cottage is calculated as follows: ( (15 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Wings Care Cherry Cottage is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 0 Reviews ÷ 1.2 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

4.6 Wings Care Cherry Cottage has a Review Score of 4.6 (4.583) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wings Care Cherry Cottage?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wings Care Cherry Cottage

  • Father of Resident/Service User
    1
  • Mother of Resident/Service User
    1

My son went into Wings Care Cherry Cottage as a last resort as he was struggling to live at home with this traits and obsessions, his social worker came up with Wings Care Cherry Cottage and our family had never looked back also especially our son. Standards in Wings Care Cherry Cottage is A1 perfect in every way, from cooking, cleaning right up to their service users issues, needs and overall each individual has specialised help. My son is moving to an bungalow on site from residential care which is another stepping stone to his progress which could not of been achieved without this establishment, I cannot praise them enough.

How likely would you be to recommend Wings Care Cherry Cottage? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

The magnificent staff and all associated with Wings Care should all be commended on their professional attitude they bring to this service, they helped bring my son such a long wait into this light from such a dark place he was at. We still have a journey ahead but for their help, care and understanding I feel we wouldn't be half way there with my sons treatment. They have helped so much to settle my son into his flat, reassurance, patience, care and much more I can only thank them for all they have done, my son has had about 4 1/2 years of hospitals, psychiatric units and treatments, this last year he has come on so much I can again only thank all involved in my sons treatments and again Wings Care Cherry Cottage.

How likely would you be to recommend Wings Care Cherry Cottage? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

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Bed Vacancies

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Charlotte Hind

Job Title: Registered Manager

Joined: 2014

Description:

Charlotte has worked in Adult social care for 7 years working with individuals who may have a learning disability and or mental health condition (dual diagnosis) that require intensive support, display challenging behaviour, Charlotte is well respected by relatives, healthcare professionals and committed to improving the quality of the life's of the people she supports. Valuing the staff team is an ethic Charlotte works on and is every staff member benefits from excellent bespoke training and identified individuals are encouraged to become accredited train the trainers. Charlotte has a diploma level 5 in health and social care and is BILD accredited

Care Home Idol 2016

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