Chetwynd House

Slade Avenue, Chilwell, Nottingham NG9 4GS

Family-run Chetwynd House Care Home offers award-winning affordable luxury in Chilwell.

A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and the care team provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and enriched life. In the dementia care suites, residents have access to sensory areas, reminiscence activities and memory boxes. With its own minibus, residents frequently get out and about on day trips to places of local interest.

Exceptional facilities include spacious en-suite bedrooms, a cinema, corner shop, traditional pub and hair salon. The home is divided into small care suites, each one having its own lounge, dining facilities, lifestyle kitchen and care team ensuring that residents are cared for by the same familiar faces every day.

Chetwynd House is surrounded by pleasant sensory gardens with patio seating areas, an aviary and raised vegetable beds.

Group: Adept Care Homes Ltd

Person in charge: Claire Gordon-Rundle (Home Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 70 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 70

Rooms with ensuite WC: 70

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Chetwynd House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Chetwynd House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Chetwynd House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Chetwynd House is calculated as follows: ( (45 Excellents x 5) ) ÷ 45 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.036 Points relating to the number of positive Reviews for Chetwynd House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 4 Reviews ÷ 14 Target = 0.286

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Chetwynd House has a Review Score of 9 (9.036) from 4 Reviews


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chetwynd House?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chetwynd House

  • Niece of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Care homes are only as good as the staff/carers that work in them and Chetwynd House has an amazing set of staff, carers, chef, cooks, cleaners, maintenance and administration etc. which only proves that the management team are very particular in employing the correct staff for the relevant jobs. I am so pleased and reassured that my sister is receiving the best care and attention possible. Thank you so much.

How likely would you be to recommend Chetwynd House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Chetwynd House is a lovely home and all the staff are friendly and helpful.

How likely would you be to recommend Chetwynd House? Extremely Likely

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Average Rating:   5 out of 5

Having visited Chetwynd House for the first time this week I was very impressed. It's a lovely home and the staff were very friendly and helpful. There were tabletop activities going on in the lounge and everyone was enjoying themselves. The home is beautiful. I wanted to book a room. I was invited to stay for lunch which was a very tasty made pie.

How likely would you be to recommend Chetwynd House? Extremely Likely

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Average Rating:   5 out of 5

This care home provides five-star care and excellent facilities. My uncle suffers from dementia and at times can be very difficult. The staff are wonderful, very kind and patient. Meals are really good. Uncle has put on a little weight! We had to wait for the home to open but so glad we did. I would have no hesitation in recommending Chetwynd House to anyone.

How likely would you be to recommend Chetwynd House? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

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Average Rating:   5 out of 5

Submit a Review for Chetwynd House

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

April 2017

October 2016

February 2016

Job Vacancies

Staff Profiles

Rebecca

Rebecca Lambert

Job Title: Hospitality Manager

Joined: 2017

Description:

“My main focus is to ensure our residents (and their relatives and friends) truly experience the finest of everything we have to offer here at Chetwynd House. From themed dining to fabulous events in our pub. My aim is to support them to live life as they choose, and to do it with a little bit of luxury!”

Claire

Claire Gordon-Rundle

Job Title: Home Manager

Joined: 2017

Description:

“I’ve worked in care for 32 years and can honestly say everything here at Chetwynd House is second to none. My aim as manager is to ensure residents continue to enjoy the highest standards of care from our friendly care team and are supported to make the most of our exceptional facilities.”

Catherine

Catherine Lock

Job Title: Falls Risk Manager

Joined: 2010

Description:

“I meet with our new residents to assess their mobility and potential falls risk. My role is unique as I don’t know of any other care homes that employ a qualified physiotherapist. I’m able to make a genuine difference by really getting to know our residents individual needs.”

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Chetwynd House