Cooksons Court

I feel extremely lucky to be at Cookson Court and spend what must be some of my later days here.

Excellent.

The food I rate six out of ten and the service was excellent. My mattress was uncomfortable. My room/bathroom was kept beautifully clean and so was everywhere. The staff were extremely helpful and cheerful over all levels. Thank you. Excellent. P.S. my waitress was replaced as soon as I complained.

My 98-year-old mum spent several weeks at the rehab unit at Cooksons Court Care Home following hospital stays after falls. She was treated with kindness, respect and dignity. All the staff are a credit to Somerset Care. They went over and above to secure a permanent place in a residential care home nearer to her family and their devotion to their resident is second to none.

My mother was admitted to Cooksons Court Care Home for the final weeks of her life. The staff were attentive and very kind. Nothing seemed too much trouble. We were so grateful that she didn't have to return to hospital but received compassionate and professional end-of-life care in a pleasant, homely place. Thank you.

Cooksons Court Care Home is airy, bright and spacious. The staff are very friendly, courteous and respectful. They have been extremely caring and thoughtful in supporting my father as he adjusts to moving from his home and being dependent on full-time care.

Very good treatment from nursing staff. Excellent food.

The love and care shown to my wife has been excellent, nothing was too much trouble. During the last sad days, everything possible was done for my wife, myself and family. Thank you everyone at Cooksons Court Care Home.

I was very pleased with the care she received during her stay at Cooksons Court Care Home. Thank you.

Generally very pleased with the standard of care and kindness shown.

My husband died recently after just over three years of being nursed and cared for by the wonderful staff at Cooksons Court Care Home. The home itself is lovely and I cannot praise the workers highly enough - all of them, including those behind the scenes who I never actually met but were important for everyone’s well-being. Covid, and lockdowns, made their lives so much more demanding and difficult but I always felt my husband was receiving the best possible care and being treated with dignity and kindness. I too was always met with unfailing friendliness and kindness and with great compassion during his final days. He could not have received better end of life care and I am so grateful to everyone involved.

While the home is all very nice and posh, the cleanliness could have been much better, personal hygiene seemed unimportant and dignity was overlooked. In 5 months my mum had one shower, her hair washed once, only able to clean her teeth twice. Her duvet cover was changed only twice/health and safety seemed very backward. Wasn’t allowed to use bed sides due to “no risk assessment”. Surely the risk is higher for not using them? We were very lucky that the NHS covered our costs but I can say if we had been paying I would have been very disappointed in the way it is run. Most of the staff are good but some less than friendly to the point of complaints made. On discharge, the staff packed up the room before I got the chance to get there and even that seemed a rush, things just thrown in bags with no care or thought.

The occupational therapy team were really friendly and helpful. They taught me everything I needed to know. All of the staff were very caring.

Sadly he passed away recently. He was treated with dignity until the end. My mother and I want to thank everyone involved in his care.

I had had two weeks respite care at Cooksons Court Care Home. I was looked after very well. I think all the staff are very caring. I really enjoyed the food there.

Cooksons Court Care Home is a lovely home. The staff are kind and understanding and very helpful. Whilst my husband was in respite it was his birthday and they give him a day to remember with balloons, birthday cake and staff singing him happy birthday. The food is good and the laundry service is exceptional.

The nursing staff and care workers were very good.

All staff very helpful and caring.

Thanks to them, and this wonderful establishment, my whole stay here, which could have been one of the most traumatic periods of my life, has been one of the most pleasurable.

All staff very considerate, cheerful and kind. Nothing too much trouble when asked for help.