Cooksons Court

I could not ask for anything more than the care I receive, as you can by my ratings.

Every member of staff was so kind and caring to her and also our family. We could relax and know she was fine and happy. Huge thanks to them all.

Staff were generally very helpful. The call button needs at all times to be worn around the neck, at times it was left close by but not reachable. Food at times could have been hotter. Bed comfortable. Exercise again was helpful, more perhaps required regularly. The occupational and physio staff were all very good and kept me informed of what was happening.

Could I suggest that attention is paid to personal effects including clothing; items sometimes go missing or other residents' effects turn up.

Food was very limited, more variety needed especially with evening meals.

The care and support my mother has received from everyone at Cooksons Court has been without exception excellent. The staff make every effort to ensure my mother's needs are fully catered for.

Physico and care night and day all excellent. All friendly and helpful.

Everyone has been so kind and helpful. No complaints whatsoever. I would recommend Cooksons Court to any of my friends who needed help. Thank you so much for my break, especially over Christmas, it has been a great help. What would we do without the help you provide? Thank you so much. With all my love.

Where to start? My wife spent the last months of her life here. The staff are absolutely amazing, I feel that they welcomed my wife and treated her as their family, she was loved and looked after in an amazing way from start to finish, as like myself and all other visitors. I really cant thank them enough, so supportive and helpful, kept us all informed of day to day changes all the time, more importantly showed my wife love and care. No words can ever express how amazing the staff are, even down to the cleaners, thank you so much.

My mum has been living at Cooksons Court for nearly 5 years and sees this very much as her home - somewhere to continue living her life and not just a 'care home.' The staff are amazing across the board - always a smile, always there for the little things as well as the big things. It's difficult trusting others to look after your loved ones on a day to day basis when you're not able to, however when we leave Mum we do so knowing she's happy and cared for.

My 86-year-old mother spent a little over a year in Cooksons Court as a resident. During this time, the entire staff showed such kindness, humour and professionalism in looking after her that I had absolutely no concerns about her day-to-day care whatsoever. Mum thoroughly enjoyed the food and often commented on how lovely it was. Her warm, clean and comfortable room had patio door access to the well-maintained garden. The home's activities were frequent and entertaining, so much so that I had to plan my visits around them, lest Mum miss some! Sadly, Mum passed away after a short illness. The kindness, respect and compassion shown to her and the family by the staff during this stressful time was superb. I can’t thank everyone at Cooksons Court enough.

The professional and difficult care by the staff during my Fathers last few weeks of his life was excellent. Cooksons Court were extremely sensitive and supportive to my husband and I the day my Father died and I cannot thank all the staff enough.

My 92-year-old mother was sent to Cookson's Court, rehab unit (Pippin) by the hospital and initially, she was very reluctant to go into 'one of those homes'. She quickly changed her mind as the staff were all friendly and helpful and the food was very good apparently. She was only there for about 10 days but in that time she changed her mind about how she would be treated and the level of service that would be provided should she ever feel the need to become a resident.

My mother really enjoyed her time Cooksons Court, she enjoyed the social side combined with the entertainment. The food was really good, if she didn't fancy what was on the menu, they would get her something different. Sadly Mum's stay was never going to be a long stay and she was very ill but the staff were excellent with her and treated her with great care and dignity. Everlasting thanks to all the staff from my family and me.

Thank you, everyone.

Very happy and staff are very good. Everyone is very friendly. Came for respite but considering staying.

My mother has been extremely well looked after, I think she does feel very satisfied with her care. The only feedback I would say is that when she arrived here from the hospital at short notice, I was unable to be there and it would really help if relatives had a point of a designated person they can speak to as I didn't know what the score was and didn't like to both busy staff.

Mum was at Cooksons Court while under the care of the hospital for rehabilitation so did not have full use of the facilities. The home was clean and comfortable with friendly staff.

We think that throughout Mum's journey from pre-admission from hospital to end-of-life care, Somerset Care should be credited with excellent care provision.

The room was clean and bright but the care she received promoted dignity and a personal touch, I felt I could trust them to do a good job. The gold standard meant that when she died, everything was arranged and so caringly.