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Coronation House

38 Norwich Road, Thetford, Norfolk IP24 2JE
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Awesome care home. Staff are very welcoming and caring. Residents are very well looked afterCraig A(Friend of Resident/Service User)
Coronation House, Thetford
Coronation House, Thetford
Coronation House, Thetford

Coronation House in Thetford provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.

The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.

Each tastefully decorated bedroom has an en-suite bathroom, and outside there...  

Care Provided by Coronation House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,549From £1,742
Residential Dementia CareFrom £1,549From £1,742

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Coronation House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Burgess(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at all times, including meal times and special events.

Coronation House Reviews (27)

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9.9

Coronation House has a Review Score of 9.9 (9.931) out of 10, based on 23 reviews in the last 2 years. Over all time Coronation House has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from H R (Son-in-law of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience
Very helpful and couldn't do enough.

Would certainly recommend Coronation Hose to anyone looking for residential care.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your lovely review, I am so pleased you found the whole team helpful. Thank you for taking the time to leave us a review.

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Review from L R (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience

I can't praise the staff and management of Coronation House enough. My Mum, who is almost 93 has been made so welcome by everyone. Although Mum is only staying while we go on holiday everyone is kindness itself and I can go away knowing that I have nothing to worry about. Thank you.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your wonderful review, I am so pleased mum has enjoyed her respite stay at Coronation House and you had peace of mind whilst on holiday knowing mum was safe and being well cared for. We will look forward to seeing you again in the future.

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Review from D B (Nephew of Resident) published on 5 September 2024 Submitted via Postal Card
Overall Experience
My aunt was one of the earliest residents. From day one we have been impressed with the care she has received. The staff have gone out of their way to care, comfort, amuse and entertain.

This new build is great and is more like a hotel. We are very impressed! Honestly, we can't find anything that could be bettered.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your wonderful review. I am so pleased your aunt has settled well in her new home at Coronation House and she is enjoying the facilities it has to offer. I will ensure your kind words about the team at Coronation House are shared with them as they all pride themselves on delivering...  

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Review from J W (Granddaughter of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

We viewed a few homes in town to which Coronation stuck out a mile, best by far. Lovely place, with lovely people, and lovely surroundings.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your wonderful review, I am so pleased you found Coronation House to be suitable for your loved one. The team prides itself on delivering outstanding care and offering a warm and welcoming environment to all visitors. Thank you.

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Review from J H (Resident / Service User) published on 3 July 2024 Submitted via Postal Card
Overall Experience

I like it here. I feel safe.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your wonderful review, I am so pleased to read you are happy and feel safe. Thank you.

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Review from J A (Resident / Service User) published on 3 July 2024 Submitted via Postal Card
Overall Experience

Lovely home. Good staff.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your review of Coronation House, I am pleased you have found a lovely atmosphere at the home. Thank you.

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Review from M C (Son of Resident) published on 17 June 2024 Submitted via Postal Card
Overall Experience
Nice very clean home, very friendly staff, made to feel welcome. Great feel, and plenty of coffee.

Thanks to all.

Reply from Amy Batchelor, Customer Relations Manager at Coronation House

Thank you for your great review, the staff all pride themselves on offering a warm and friendly atmosphere for all residents and visitors. I am pleased you are enjoying the coffee on offer. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (73) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Coronation House.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Coronation House.

Meet the Team (1)

Teresa Burgess
Teresa BurgessJob Title:Home ManagerJoined: 2024

I have been in the care industry for many years. I began my journey as a care assistant and gradually progressed up the care ladder, accumulating valuable experience and knowledge along the way, eventually assuming the role of home manager.

My vision for Coronation House is to cultivate a relaxed, homely atmosphere that feels like a family for all residents and visitors alike. I strive for residents to find purpose and enjoy a fulfilling experience in the next chapter of their lives.

I lead a dedicated and experienced care team, all of whom are aligned with her vision and are committed to providing exceptional care to the residents.

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