The Denby at Denby Dale

The food was excellent, the building spotlessly clean and the activities were varied and very inclusive. The care was professional and to the highest standards and I cannot thank the whole team enough for everything they did for mum and myself to make us both feel relaxed happy and well cared for.

Made a very difficult situation bearable. Staff very caring helping Sister in law to adjust to a new environment. lots of activities to do and warm family atmosphere in home. Manager very understanding and copes with problem in a very effective manner.

Massive improvement in my sisters health since she moved from a home in Scotland. Every staff member I have met are so helpful and caring, my sister us so much happy and is back to her oldself.

The paramedics were issued with the care plan when they took her to hospital. It was the first time I'd seen it. It was brilliant well organised in a fitting template with sufficient duplication so you didn't need to cross reference between aspects. Massive respect and thanks to Tracy and all the staff

Great care particularly at end of life when support is needed so much.

Would Highly Recommend When Seeking A Care Home.

Used for two weeks respite care for my husband.

The atmosphere & general provision of activities for residents has improved massively since the current well being team started early this year. I am absolutely amazed by their energy & dedication. They have initiated innumerable new activities and actively encourage residents to participate where appropriate. Each and every resident is known and respected by them resulting in a friendly and caring home with much improved spontaneous interaction. The residents clearly appreciate this. I feel the ladies on wellbeing see their roles as a vocation not merely a job.

When we initially approached The Denby it was for respite care for our mum who we were supporting at home as she was living with dementia. We had lots of anxiety about how she would settle and adjust to a new environment and her happiness. The staff were supportive to us and welcoming to Mum. She was encouraged to join in with the splendid activities and introduced to other residents from the start. She has been treated with respect and friendliness and as an individual.

We have had a positive experience, which has been amazing given the emotions included in making a life-changing decision. We have been able to ask questions and week reassurance at any time. Nothing is too much trouble. The home is welcoming and lots of thought has been put into making our family members comfortable secure and well cared for.

Since my mother-in-law arrived, she has settled really well and constantly tells me how caring and helpful everyone is there. The staff are all really wonderful. We have confidence in their care for her.

It says I'm not allowed to mention staff names, but they are the ones that make the home! They all show what it is to be a care professional. My Mum and Dad are really happy here and that is a direct result of the people that they are looked after by. In particular, 4 carers are all amazing (and that's just who we see most often) but all of the team are just so caring, all of them. 11/10.

We are happy with the care our mum receives. The Denby is bright, clean and welcoming. Mum enjoys the activities, they keep her stimulated. The staff are friendly and staffing levels seem consistent. Mum is still settling in at The Denby after being somewhere else for 6 years. She sometimes gets worked up. The staff at the Denby are good at keeping her calm and reassured. We would recommend the Denby to anyone looking for a good care home.

The care my mother received in the last few weeks of her life was exceptional. The staff were so caring and treated Mum with dignity. They ensured Mum received the medical attention she needed while respecting her wishes. Their care for our family was also excellent. Thank you to all the staff of all grades.

From the original contact with The Denby to Mum getting a place at the care home, myself and my family have been very happy with the care that we have all received. At first, Mum found it hard to settle but the staff suggested we come for lunch with her. That really helped her to get used to the dining room and the food was very good. I am always pleased with the staffing levels and the friendliness of the staff. Mum is now settling which puts our minds at rest.

I am pleased that my mother lives in such a safe environment and is well cared for which stops me from worrying. The staff are very caring and the home is well staffed. We are able to visit without restrictions. My mother can go on trips out and there are plenty of activities.

Everyone was kind and caring and loving to my husband and all the family.

My sister moved from hospital into The Denby. Her move went very smoothly and her needs were assessed and altered immediately to make sure she was properly cared for right from the start. All requests from me were dealt with exactly as I had asked. The admin side of things was made easy to understand - everyone was very keen and helpful at every stage. My first impression of The Denby is that it is a well-run, friendly and efficient care home.

We are always made to feel welcome and if we need to speak to someone there is always someone available. A lot of the staff knew us by name including the member of staff on reception. They understand our relative's needs and treat her with patience and understanding. We know she is safe and well looked after. There are plenty of activities for her to get involved with and trips out.

My dad has settled in really well. The home is really nice. Staff are all really friendly and it's clear they enjoy working at the home. Dad is being really well looked after. There are lots of activities. My dad has mixed dementia so does need some special help, which is all catered for. A really home from home.