






EachStep Blackburn is a pioneering £5m specialist dementia care service that opened in May 2016 and was named 'best dementia care home' at the National Dementia Awards in November 2016.
The home, which provides residential and nursing care to up to 64 older people and people living with dementia, brings together modern, dementia-friendly interiors, leading person-centred care approaches and exciting community partnerships, making it a real hub within the community....
Care Provided by Eachstep Blackburn
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices exclude therapeutic activities such as hairdressing and chiropody.
The price(s) shown are provided by the care home. Contact Eachstep Blackburn for full pricing details and T&Cs.
Contact Eachstep Blackburn to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Park Homes UK Ltd
- Private Owned
Person in charge
- Andrew Duckworth(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Parking
- Free on site visiting available to visitors.
Eachstep Blackburn Reviews (28)
Eachstep Blackburn has a Review Score of 8.7 (8.692) out of 10, based on 9 reviews in the last 2 years.
Over all time Eachstep Blackburn has 28 reviews.
I'm comparing the last place to this. I am able to choose my own bed and getting up times. The last place made me get up. I am treated with respect and dignity. I am treated as an individual. I get the opportunity to come and go as I please. They help me to get my confidence back. I am treated well and the food is great, staff are extremely friendly and polite.
Thank you for your lovely feedback. We're so glad to hear that you're feeling respected, supported, and treated as an individual. It's great to know you're enjoying the food, the freedom to make your own choices, and that our team is helping you regain your confidence. Your kind words mean a lot to us and will be shared with the team!
Thankfully he was moved to Each Step in July 2025. He settled in right away and was immediately put at ease. The staff supported us so well and started to quickly help him with his personal care so that he was comfortable and clean. I know my Dad feels safe as he's so happy now. He sleeps well most nights and all his care needs are met to a high standard. Just as my dad would want. We visit and he's perky, calm and comfortable. I can't thank the staff enough for their patience and kindness in looking after him. It means the world to us to know he's so well cared for.
Thank you so much for your heartfelt review. We are incredibly grateful to know your Dad is now feeling safe, comfortable, and happy in our care. Your kind words mean a great deal to our team-knowing the difference we've made for your dad and your family is exactly why we do what we do. Thank you for your trust and support.
Dad is so much happier since moving into Eachsteps. I feel at ease leaving him here I know he is safe and well looked after.
Thank you so much for your kind words. We're so glad to hear your dad is happy and settled- it means a lot to us. We will share this with the team at Eachstep Blackburn!
My mother has recently been admitted to Each Step Care home. The home is lovely, clean with a fresh odour to the home. The meals look good and well varied. Staff are very pleasant, polite and helpful. The Clinch lead Nurse goes above and beyond to ensure all resident are well cared for and all there needs are met. She is very friendly, knowledgeable and cares about her job role and the residents. I would recommend this home to others. My mum has settled quickly and is happy. The bedrooms are lovely and of a good size whilst being bright and always smell lovely.
Thank you so much for your kind words and recommendation. We're delighted to hear your mum has settled in well and is happy. Your feedback means a lot to our team, and we'll be sure to share your lovely comments with everyone at the home.
My experience was not as well as I would like it to be. The full building smells of urine, the light has some tape over where clearly something is broke which then becomes a hazard for residents in the building and the public. Staff didn't really greet us on arrival.
We're really sorry to hear about your experience - this isn't the standard we aim for. Your concerns about the smell, maintenance issues, and staff welcome are important, and we'll address them with the team to ensure improvements are made. Thank you for bringing this to our attention. If you would like to discuss these concerns further, please contact the home to arrange this.
I have been very impressed with the care my dad is receiving in Eachstep. I am living out of the country and so I obviously worry about my dad a lot, but whenever I visit the home I am reassured that he is being taken very good care of. His room is always lovey and clean. The food is great. There are activities going on that he can join in with if he chooses to and the staff are all friendly, chatty and warm. It's not an easy environment to live in or work in I'm sure, but I do appreciate the effort that goes into keeping everything running as smoothly as possible.
Thank you for your kind words and taking the time to provide this review. I am so pleased your dad is receiving such good care.
The home is always clean and generally has a good staff to resident radio. Activities are fantastic the residents interact well. Its never easy trying to carry out daily duties however the care staff work tirelessly to get the best outcome. Very welcoming front desk. Keep up the good work.
Thank you for your wonderful review. We're so pleased to hear that you find the home clean and welcoming, and that the staff-to-resident rapport is positive. It's fantastic to know that the activities are enjoyed by the residents and that our care staff are working tirelessly to provide the best...
Overall pleased with the care received. The food is good. Nursing staff are quick to pick up any problems. It is a difficult time for everybody and everyone is doing their best.
Thank you for sharing your feedback. We're so pleased to hear that you're satisfied with the care received and that the food and nursing staff have met your expectations. We understand that these times can be difficult, and we're grateful for your recognition of the hard work and dedication of our...
Mum is really well cared for at Eachsteps, all the staff are great and genuinely care about all the residents. It is well maintained and there are always engaging activities on offer. The food is really good quality and there are always various options on offer. I have already recommended Eachsteps Blackburn to other people with elderly relatives. Thank you all for taking such good care of mum!
Thank you for the kind review! We are thrilled you have recommended us to other people. We are really proud of the team and we are thankful of your recognition. We will share this with the team.
I can't praise the staff enough. They have been brilliant with Mum and looked after all of her needs. The regular activities and games are a great way for the residents to interact and socialise plus they can win prizes at bingo (which is a nice touch). Overall, a great place for your loved ones to be supported and given the care they need with the reassurance that they are safe and secure.
Many thanks for your lovely review. We will pass this onto the team at Eachstep Blackburn!
The love, care, support and respect shown towards our mum has continued to be outstanding. The lady in reception, the kitchen, household staff are the unsung heroes at Each Step Blackburn. Previous maintenance man also. Welcome to the new maintenance man! The extremely hardworking staff are always so welcoming, and approachable if you want to raise a concern. Yes, there are a lot of foreign workers but where would we be without them? There is a language barrier at times - some speak very softly so residents do find it hard to hear them. The Activities Co-ordinator is so energetic, full of some amazing ideas, and such a lovely person. So lucky to have her on the staff. Behind-the-scenes preparations lead to successful activities but it takes a huge amount of time. Well done. In an ideal world, more staff would ease the pressure on an exhausted staff. Park Homes owners need to remember the due diligence they promised us regarding staffing, improvements etc. Action now, please.
Thank you so much for your lovely feedback. I will pass this onto the team at the home
Mum came here when it was a different company, the new company have improved certain things, ie cooking the food on the premises, snacks available and drinks. I think the garden area needs maintaining to the standard it was in when it first opened, also I think the laundry needs reviewing
I appreciate your kind words. We are also just working on a new gardener contract which will see the Gardens significantly change
I love visiting my wife’s care home. It’s always a pleasant experience. Friendly and caring staff makes everything worth while. My wife is always dressed appropriately, clean smart and very content.
Thank you for your kind words. We will share this with our team at the home.
Not enough staff. The conditions are not fit for purpose, scruffy, dirty and very tired.
Concerns over medication and fluids given.
Concerns over the quality of food.
Sick of excuses.
Looking to move the resident.
Without a dishwasher for over six months (How are they meant to care for residents when they are washing up?).
Very sad as it was a cracking home when we first arrived. The new owners need to invest heavily.
I am also disturbed that senior carers seem to be making decisions on what I feel should be a medical person. Not surprised at the latest CQC report.
Disappointed with mum having hardly any clothes to wear. I handed in name tags when the lockdown was on and plenty of smart clothes. Another resident with her jumper on. I had to go and find her clothes in a pile under the stairs. Also, every time I've been, mum and other service users complain about the food being cold, hard, burnt, just not fit for purpose. Also, the handles on her wardrobe are falling off. Been like that for a month now and the bathroom is not cleaned to a good standard.
Mum entered Eachstep Blackburn in December 2019. We were delighted and felt very lucky to have found such a great place for her. She is very happy there. Very soon after Mum moved in, Covid struck. The response of the home, and the management of the care provider, in the face of chaotic government mishandling, was amazing. We felt that the whole team responded with tremendous dedication, care, and courage - way beyond expectations - and we felt very lucky and full of gratitude and admiration. Communications and responsiveness with families were amazing. Although the regular positive and creative communications with the management team in Widnes have come to an abrupt halt since the take-over by Park Homes in September 2021, the recent appointment of a new manager at the home has heralded a very welcome resumption of activities and updates. This is great to see, and much appreciated. Long may it continue.
Thank you, so much to everybody.
The care my mum receives at Eachstep is fantastic. I can not thank the carers enough for the complete respect, care and love they give my mum. I would recommend the home to anyone that is looking for care.
I find this care home very clean, very efficient and very friendly. I've no worries at all for my friend whilst she's here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!
News (0) & Events (0)
There are no news items for Eachstep Blackburn.
There are no upcoming events for Eachstep Blackburn.
Awards / Recognitions (2)
- 03 Nov 2016Recipient: Eachstep Blackburn
- 03 Nov 2016Recipient: Eachstep Blackburn
Accreditations
There are no accreditations posted yet for Eachstep Blackburn.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Eachstep Blackburn
What types of Care is Eachstep Blackburn registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eachstep Blackburn have?
There are 64 Single Rooms.
What are the Facilities & Services at Eachstep Blackburn?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eachstep Blackburn to the centre of Blackburn?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eachstep Blackburn to verify any information. View our terms and conditions. Eachstep Blackburn has an Enhanced Service -more info.