Edendale Lodge Care Home

Station Road, Crowhurst, Battle TN33 9DB
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9.6 29 Reviews
  • Edendale Lodge Care Home, Battle
Close to the historic town of Battle, Edendale Lodge is situated within an oasis of calm surrounded by trees, it's a country retreat with unrivalled views of the local country side. The home is registered to care for 35 older persons who may or may not be living with dementia.   

The team of professionals are highly experienced and skilled in providing care for those living with dementia 24 hours per day. They also offer support to those living with other conditions, such as Parkinson’s and confusion. Many of the rooms have full en suite facilities including a shower, and there is a designated activity room and a beautiful courtyard as part of the garden. Edendale Lodge sits in large grounds which includes a large pond with Koi carp.

Edendale Lodge prides itself on providing a warm and loving home for residents in an environment which is stimulating yet peaceful and dignified, families often refer to it as a 'home from home'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1350
  • Self-Funded Residential Dementia Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1205 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1350

Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.

These prices are only a guideline, please contact Edendale Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Zoe Kendall (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS and Private Self Funding Clients are accepted here
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with Ensuite Wet Room (18)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors to sign in on arrival via electronic device

Parking

  • Onsite Parking and disabled access.

Edendale Lodge Care Home Reviews (29)

9.6

Edendale Lodge Care Home has a Review Score of 9.6 (9.619) out of 10, based on 8 reviews in the last 2 years.
Over all time Edendale Lodge Care Home has 29 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Edendale Lodge Care Home
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Total of 29, showing 1-20
Review from T W (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came here in 2023. She has been very settled; she has her favourites when it comes to staff. Mum is very well cared for, and I am kept informed of any changes to mums health. I am kept up to date on activities going on. Very happy family.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Thank you so much for taking the time to leave such a wonderful five-star review for Edendale Lodge. Our team at the home are very fond of your wonderful Mum, she is a very special lady and we are so happy that she is settled, happy and content since coming to stay with us. With warmest regards & best wishes from the Belmont Healthcare Team

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Review from J D (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been to Edendale Lodge for 2 separate weeks of respite. The staff have always been welcoming and are great with my father's needs. He has come home on both occasions after making friends and telling us nice stuff about the staff. It's nice to be able to have a break knowing that my father
is in a safe place, that he enjoys and feels comfortable in.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Thank you for taking the time to submit your very kind review about our wonderful Edendale Lodge Care Home. We are so happy that your father has enjoyed and feels comfortable during his respite care within the home. We're also delighted that this means that you are able to take your much deserved break and know that he's in very safe hands with us. We'll share your kind words with our Care Team, they always love to read such thoughtful reviews, and we look forward to seeing your father again soon as we love having him with us too! With warmest regards, from the Belmont Healthcare Team

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Review from S M (Daughter-in-law of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I talk via the phone, email or visit, the service is always the same. Excellent! They're all very caring, respectful and friendly, and sometimes under some difficult circumstances. They are always accommodating, and helpful, especially as I don't live close.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Thank you for sharing this wonderful review with us and the community. We value your feedback, we care about your experience and views. We're all so pleased to hear the service is always Excellent, we're very proud of Team Edendale and we can't wait to share this with the team! Kind Regards, Belmont Healthcare.

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Review from Annette J (Respite Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has just spent two weeks in respite at Edendale Lodge after a friend highly recommended the home having both her parents as residents. It was his first time in respite and I was feeling very worried about how it would affect his dementia but we were welcomed by very friendly and efficient
staff and his stay couldn't have gone better. His room was lovely with a view over the garden and he had a choice of rooms to sit in during the day. He was even included in their day trip out to a garden centre. It has helped me to decide when the time comes for a permanent stay Edendale will be my choice.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Thank you so very much for your review and for sharing such kind words, we will pass these on to our care team who we're sure will be delighted to read them. We are so happy that you and your father experienced how accommodating and inclusive we are for all residents whether respite or permanent and look forward to welcoming your father again very soon. With warmest regards, from the Belmont Healthcare Team.

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Review from Mark W (Son of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is a resident at Edendale is looked after very very well by all the staff. All the staff know my mother's requirements and understand her needs.
They are also very good at spending one-on-one time with her, for example, painting her fingernails. Also, which is equally as important, is
that they make my father and myself feel very welcome when we visit her. There is always a cup of tea and a biscuit on hand.
Cannot thank all of the staff enough for the care they give. My father and I will always be grateful for what they do.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Wow! Thank you so much for awarding us a five-star rating! Your kind words serve as a great testament to the hard work and dedication we invest in our care home. Your recommendation means the world to us and we feel so rewarded by your incredibly kind words. We're truly honoured. Best Wishes from all at Belmont Healthcare.

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Review from S H (Daughter-in-law of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law's 100th birthday, the staff as always could not have been any kinder. They did an amazing party and birthday cake for her and a lovely 100 blanket. Nothing was too much, it is so comforting knowing she is safe and well-loved and cared for. I would highly recommend them.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Wow! Thank you so much for sharing this wonderful five-star review and recommending us. We really appreciate and value your feedback. It is so comforting to know that you feel your dear Mother-in-Law is safe, well-loved and cared for. So pleased to hear she had an amazing time celebrating a remarkable 100th Birthday. We look forward to sharing this with Team Edendale, I'm sure they'll be thrilled.
Best Wishes from all at Belmont Healthcare.

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Review from R G (Daughter-in-law of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is very happy there. She is so well looked after.
Nothing is too much trouble for the staff. Everyone is so friendly and happy.
Everywhere is so clean.
Definitely home from home for everyone.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Thank you so much for your 5-star review! We sincerely appreciate your feedback and for sharing your kind words with us and the community. We can't wait to share this with Team Edendale. They'll be thrilled! Best wishes from all at Belmont Healthcare.

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Review from Brenda B (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum had a week of respite at Edenvale Lodge Care Home in early September 2023. Staff were friendly and helpful when we arrived at 3 p.m. Mum was shown into the lounge area by the manager to meet the other residents, I saw this as a sensible and thoughtful move. I stayed until 7 pm. Tea was served
at 4:45 pm (sandwiches, cake, tea and fruit juice). I went with Mum into her bedroom at 6 p.m. and assisted with personal care. Mum changed into pyjamas/dressing gown and went into the TV area of the lounge at 6.45 pm. All staff were helpful, kind and chatty. Mum has dementia and can be difficult. A photo was sent to me when Mum had a hair-do. Mum had a nice holiday and I would be happy for her to go again in the near future.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Thank you so much for taking the time to leave us a wonderful review. We pride ourselves on providing our residents with the best possible standard of care, we're pleased we exceeded your expectations and overjoyed to hear that your dear Mum had a nice holiday and would happily return in the near future. You're welcome back anytime. Best Wishes from all at Belmont Healthcare.

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Review from Sylvia K (Resident) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arrived at Edendale Lodge following a small stroke and no longer wanting to live alone. I have found kindness, helpfulness and total acceptance. I am encouraged to be independent and yet to know there is always someone there to help in a kind, cheerful and encouraging manner. I can honestly say I
am happy and relaxed and loving life here and bless the day I telephoned to come and see this beautiful place. It has, indeed, become my home.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Hearing how happy you are has brightened up our day at Belmont Healthcare! Thank you so much for the great review and for choosing Edendale to be your happy home. We're so pleased that the staff are kind, helpful, cheerful and encouraging. May that continue, best wishes from all at Belmont Healthcare.

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Review from G K (Daughter of Resident) published on 3 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Edendale Lodge for over six years now and has been cared for fabulously for all that time. All the staff are excellent and I feel very certain that my mother is safe and well in their hands.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Thank you so much for your positive feedback! You've left a smile on the faces of our whole team with your kind words. We're thrilled to hear we've cared for your dear Mother fabulously for over six years and it's our absolute pleasure to do so. I'll make sure I share your valuable feedback with Team Edendale. Best Wishes from all at Belmont Healthcare.

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Review from Herbert W (Husband of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very well look after with great understanding of their need . I have always been welcome. I feel one is looker after better then one could at home. all are kept clean and tidy and the place is kept clean.
Reply from Lisa Cox, Administrator and Customer Relations Support at Edendale Lodge Care Home

Thank you so much for your kind words and for taking the time to share your feedback with us and the community. We're so pleased that you're happy with our Care Home services and will ensure to pass this fantastic review on to our Team. Best Wishes, from all at Belmont Healthcare.

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Review from Katherine P (Daughter of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went to Edendale on very short notice. The manager took the time to talk to me about his care, likes and dislikes and preferences such as meals, bedtimes etc. She also took the time to reassure me and answer all the many questions I had. It was an anxious time for me, but Dad settled in straight
away, and the staff quickly got used to his sense of humour and his little quirks. As his health has gradually needed more care, they have adapted his care plan and kept me fully up to date. One member of staff supported my dad and I with a hospital appointment. I couldn't have managed without him. I'm so grateful to the whole team.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Thank you so much for your wonderful review - we are delighted that your dad has settled and is happy, and you also that you found our care home manager so helpful and supportive - we'll ensure your feedback is passed on to her, and she will appreciate your kind words very much... best wishes.

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Review from A W (Husband of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very courteous and happy.
Clean place.
Reply from Clare Swan, Operations Director at Edendale Lodge Care Home

Thank you for your review. We are pleased that you find the team at Edendale Lodge happy and courteous and shall pass this on to them.

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Review from Rosie H (Sister of Resident) published on 6 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my brother, I am so relieved that he is in a caring, supportive environment, and basically, secure from his former environment where he was in contact with people in his locality who preyed upon him for his pocket money, etc. I find the staff so friendly, they chat and love to have
him in their care. The staff know and understand his problems, and support him. A lot of the Covid pandemic precautions are loosened now but on visiting, the utmost care is taken with the precautions at Edendale, we show our tests taken on arrival and wear a mask. The residents have all had their jabs, and I was asked if I would permit his jabs, of course, I said yes! My brother is in a beautiful spacious en-suite room, and it's kept clean and tidy. I thought there couldn't be a better place for him. Above all, he is happy there and doesn't want to be anywhere else.
Reply from Clare Swan, Operations Director at Edendale Lodge Care Home

Thank you so much for your wonderful comments about the team at Edendale Lodge. We pride ourselves in the personalised care that we provide for our extended family living in Edendale. We shall of course share your review with our team.

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Review from Jeremy D (Son of Resident) published on 15 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had been discharged from the hospital after a fall in the home she used to live in. She arrived at Edendale confused and very frail. The transformation is nothing short of miraculous. All the staff have been exceptional in their welcome and care of my mother. She is bright and has her twinkle
back in her eyes. We are so lucky to be able to relax in the knowledge that my mother is receiving the correct level of care and is comfortable and happy. Edendale is situated in a quiet oasis of the beautiful English countryside, and the sound of the birds singing brings a smile to all of our faces whenever we are there. The food looks and smells delicious. My mother is now eating again and looks forward to each mouth-watering meal. Communication from all staff is friendly, clear and professional. We would have no hesitation in recommending Edendale to others. Thank you to the manager and all of your staff for welcoming my mother into your beautiful home.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Hi Jeremy, thank you so much for taking the time to post your wonderful review, this means so much to our Care Teams - it's very much appreciated. With best wishes from the Belmont Healthcare Team.

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Review from A W (Granddaughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly staff, always there to help and assist when visiting grandad.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Thank you so much for the review; it means so much to our care teams to receive such positive and welcomed feedback.

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Review from Nicole B (Granddaughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All staff are very friendly and helpful when visiting my grandad.
Reply from Andrea Vinten, Head of Communications at Edendale Lodge Care Home

Thank you so much for the review; it means so much to our care teams to receive such positive and welcomed feedback.

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Review from Gemma K (Daughter of Resident) published on 11 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Edendale for over four years now, and the care she receives is exemplary. The staff are all wonderful, lead by a fabulous management team. I was terrified that Mum would hate it, but from day one, she felt at home, and I haven't had a moments worry about her since. I would, and frequently
do, recommend Edendale Lodge to anyone who needs a safe and loving home for an elderly relative.
Reply from Adam Hutchison, MD at Edendale Lodge Care Home

Thank you so much for the review; it means so much to get the feedback for our care teams.

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Review from Chris P (Son of Resident) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an incredible place this is. My dad has dementia and has never been happy in a home. He also was stuck in hospital for 2 months during lockdown. He has been there 4 months and he has completely changed. They have been patient and treated him like a human being. He is now happier than he has ever
been and I get regular messages from the manager keeping me up to date with his progress. I would recommend this place to anyone.
Reply from Adam Hutchison, M D at Edendale Lodge Care Home

Thanks so much for the review it means a great deal to the team!

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Review from Kathryn H (Daughter of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly dad lived at Edendale for nearly 2 years, when circumstances changed and I could no longer look after him at home. During all that time, I was always 100% confident that he was receiving the best possible care to meet his needs, both physically and emotionally. All the staff were friendly
to him and to me and my family when we visited, and were always greeted with "tea or coffee"! Dad wasn't a great mixer and didn't want to sit in the lounge with the other residents and staff respected this and willingly served his meals in his room and popped in, more than necessary, for a chat. During Covid restrictions, Whatsapp chats were arranged and messages always passed on to him when I rang to let him know, although I couldn't visit him, I hadn't forgotten him. Sadly, my dad passed away last month, completely unrelated to the coronavirus, and I say a big thank you to all the staff who looked after him so well during his time with them. I miss my dad but the lovely staff too.
Reply from Adam Hutchsion, MD at Edendale Lodge Care Home

Thank you so much for the review its great to hear that we have supported your family during this time.

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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Edendale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for Edendale Lodge Care Home is calculated as follows: ( (78 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Edendale Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Zoe

Zoe Kendall

Job Title: Care Home Manager Joined: 2002

For over 20 years Zoe has been a big part of Belmont Healthcare. During this time, she has been held responsible for several roles within the business as a valued member of the care and management team.


She has held a variety of roles, including Regional Operations Manager, Registered Care Home Manager of Sandbanks Care Home, as well as Home Care Manager for Belmont at Home Care service in New Romney.
Now as Care Home Manager at Edendale Lodge Care Home her experience in care and knowledge of our company puts Edendale Lodge Care Home in good hands leading the care team in delivering outstanding care and support.

Pauline

Pauline Cooper

Job Title: Assistant Manager Joined: 2013

Pauline has worked with Belmont Healthcare for 9 years. It is a privilege to be able to give people a sense of dignity and happiness, to make their lives more comfortable and relaxed than may otherwise be the case, especially as they enter the last years of their lives.

Frequently Asked Questions about Edendale Lodge Care Home

What types of Care is Edendale Lodge Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edendale Lodge Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Edendale Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edendale Lodge Care Home to the centre of Battle?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edendale Lodge Care Home to verify any information. View our terms and conditions. Edendale Lodge Care Home has an Enhanced Service - more info.