Elm Park

Our mother was a resident for almost 4 years and the quality of care and attention was always 100% from all departments and staff. The end-of-life care she received was amazing and appreciated by all family members. We were made so comfortable by all staff which made a difficult time easier to go through. Our thanks go to all at Elm Park and words cannot express our family's gratitude.

This care home is the best I've ever been in. It is clean, all staff are polite, clean, courteous and respectful to both residents and their families. As someone who has worked in the ambulance service for over thirty-eight years, I have been in most care homes in the area, Elm Park is the best bar none. We were so lucky to have my mum put here. She certainly has improved in herself with all the attention she receives daily and all the activities. We have nothing but praise for each and every member of staff who looks after my mum, thank you.

Elm Park is an excellent nursing home. My mum-in-law is happy, clean and content. The food is excellent and the staff treat her like family. The staff are happy all the time and nothing is too much trouble for anyone of them.

Staff on duty are friendly and treat our mum like their own family. Mum has 24-hour care, a nice room, good communal facilities and activities are provided. Mum is cared for with dignity, respect, compassion and support. We feel confident that if we are unable to visit daily she is well looked after and her needs are met.

My mum has been a resident at Elm Park for over two years now, nursing care is 100%. The carers are on top form, so loving and caring and very attentive. The entertainment team have a large variety of stimulating activities to suit all the residents. The place is spotless and the food is to hotel standard. Definitely deserves a five-star rating.

Mum has been at Elm Park for over two years. It's been the best decision we made. The staff are absolutely lovely, polite and hard working. Nothing is too much trouble for the team who look after mum, they have been excellent. Nursing care is 100%, every need has been catered for. From staff, caterers, management, hairdressers and cleaners, all are faultless. They all know and acknowledge mum.

Could not ask for a better environment for him.

I would definitely recommend Elm Park Care Home, it is of a very high standard and more like a 5 star hotel than a nursing home. There is always a pleasant atmosphere and all the staff are professional, kind and caring. I am very glad that my Dad is at Elm Park. He is very well cared for.

As a family, we had to take our Dad out of another care home in the area and had Elm Park recommended to us by two different independent people who weren't connected.

These guys know what they are doing. The manager is genuinely interested in you as a family. Every member of her team that we came into contact with was excellent. The housekeeper deserves a special mention as does one of the nurses.

The facilities, look and feel of a place suggests a hotel rather than a care home. The grounds are also always well maintained, which shows from the outside in their care.

Number one on our list of priorities as a family is communication - especially given what have been tough times for everyone recently. Elm Park also excels in that department, which is vital in our eyes.

Overall, if you're reading this review because you're considering where the best place is for your loved one, then look no further. It's a huge decision and not something to be taken lightly!

My mum has been at Elm Park since June 2019. The care she receives there is exceptional, staff are really caring and go above and beyond on a daily basis. Prior to covid either me or mums husband visited every day and have always witnessed residents being treated with upmost care and dignity. We haven’t been able to visit due to covid but staff are always willing to chat and update on the phone how mum is doing. One member of staff passed a comment to me last week that she loved all the residents like family and I truly believe that they all do. Staff turnover seems really low we haven’t noticed anyone leaving in the last 18 months. The cleaning team also do an amazing job the place is spotless and smells lovely.

As a retired surgeon with over thirty years of the NHS, I was hugely impressed. Well done!

Elm Park Nursing Home has been outstanding in their care of our dad. Before he arrived they supported and assisted us above and beyond the call of duty and whilst he was with them, all staff were caring, professional and respectful. In his passing, they again dealt with this respectfully offering our family a truly unique standard of care. So a huge thank you to them. Sadly our dad's time with this care home was limited but within that time they have made a huge impact on our opinion of nursing homes.