






Fountains Court is a 46-bedroom ground floor residential care home which opened in June 2017. The home offers residents an interactive environment with substantial choice of communal space. The home features a working period street that includes six real and operational shop fronts, a curiosity shop window display, an original working 1936 phone box, a central fountain and ornamental traditional street lighting.
The staff at Fountains Court are welcoming, caring and...
Care Provided by Fountains Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are subject to assessment and care needs.
The price(s) shown are provided by the care home. Contact Fountains Court for full pricing details and T&Cs.
Contact Fountains Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maven Healthcare One Ltd
- Private Owned
Person in charge
- Lucy Milburn(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (46)
Visiting
- Mon-Sun 9AM-7PM
Parking
- On-site parking available.
Fountains Court Reviews (18)
Fountains Court has a Review Score of 9.7 (9.660) out of 10, based on 12 reviews in the last 2 years.
Over all time Fountains Court has 18 reviews.
My mam has been in the care home for 16 months. She has previously enjoyed all the activities and events the home up until recently, when she is very poorly unable to do so now. The care staff and manager have been very empathetic to our situation and have offered to get us support in this very upsetting time. Thanky you.
Fountains Court is a lovely homely welcoming care home and well deserving of their latest CQC rating. Staff are supportive polite and proffessional will help with any concerns or issues. Residents are happy content, they are fed delicious meals and everything inbetween. There is lots of spaces to sit and relax or just sit in their own private rooms. Well done everyone.
thankyou for your lovely feedback, I will ensure to pass this onto the team :)
My mother became full-time care on 13/4/25. Previously, 2 weeks respite on 3/3/25, then 4 weeks short term. We are so pleased that my mother is extremely happy and well cared for. The staff are wonderful/amazing.
Thanks so much for your kind review, we are so glad that your mum was able to make the transition smoothly, ill be sure to pass on these kind words to all the staff who ensure that your mum receives the best possible care.
The care home is excellent. My family and I have full trust in the facilities and the care staff. The level of care is very good, and all the staff are caring and approachable. The home has a nice atmosphere, and all the residents look warm and well cared for.
My aunt was cared for at Fountains Court for 4 + years and was extremely well cared for with lots of activities etc. Sadly, she died in February, but her end-of-life care was excellent. She had a dignified, peaceful death and was surrounded by loved ones. The manager could not do enough for her or the family, and the night nurse was amazing, along with the rest of the staff. Thank you for caring for her and attending her funeral.
Thanks so much for your warm words. At Fountains Court, we aim to ensure that all our residents receive the best care possible. Our staff connect with the residents on a really personal level we are happy that this is noticeable. We'll be sure to pass on these kind words to our staff.
My mother recently moved into Fountains Court. The care is excellent, staff are very attentive and caring. Nothing is too much trouble at all. Mum has settled in very well, we are very pleased with the home. It has exceeded all of the family expectations as Fountains was our choice of care home.
Fountain Court is a first rate care home which is a real home from home. Our mother is very happy and well cared for by the superb staff who all work very hard in the caring environment.
My mum has been a resident at Fountains Court for over a year now and is really very happy and content there. It is quite unbelievable the difference in her as she arrived there in a not very good state and now she is back to herself, like she was a good few years ago, in fact mum is having so much fun. She is up dancing when the music is on, plays bingo and other games, has her hair done by the hairdresser there, has lots of friends and keeps them laughing. All this is due to the amazing, caring staff and management who deserve a big thank you!
Thanks so much for your lovely review, it is great to hear that your mum is back to her old self, she really is a joy to have in our home.
The care home was decorated beautifully for Christmas, with songs and carols for the season. There were lots of activities for the residents but also quieter spaces for rest and relaxation. The management is very knowledgeable and helpful; nothing is too much trouble. All of the care staff are friendly and approachable and they take time to get to know each resident's requirements, and they truly care.
All the staff are very professional and very friendly. It is good to know that my dad is getting looked after.
My husband was admitted into Fountains Court on the 9th of September 2024. Me and my sons'and daughter are so happy he is in here, no complaints at all.
Our mum has been a resident for over a year now. She is happy and settled here. The care that she receives is excellent from both the care staff, activities ladies, and the admin staff. Nothing is too much trouble and the care is delivered in a caring and compassionate manner. We feel confident that mum is in a safe and caring environment at a difficult stage in her life.
Thanks so much for your lovely review, we will be sure to pass this on to all the staff. Your mum is an absolute joy to have in our home.
Overall I am satisfied with the care my mum receives. It would be nice though if the new owner was available to be able to air my views, as I think he could make a lot of advantageous changes for the residents e.g. to provide a minibus so residents can be taken for days out. At present the staff and family members of residents rely on fund raising!
Went to the garden party on Saturday 22nd July 2023. The staff were very involved with the residents. Very clean home, but maybe needs an update (ie. carpets). A very organised event to raise money for the resident's fund, but the staff, including the manager. Nice to see such dedication.
Thank you for your kind review. I'll be sure to pass on your kind words to the staff. As a new provider of the home, we are refurbishing the home, but as you know, "Rome wasn't built in a day", but it is most certainly on the plans.
It might sound ridiculous to put excellent for every category but I never wanted my mother to go into a home ever. I thank our lucky stars she ended up at Fountains Court. The staff show so much love towards her from the manager to the tea lady, they are incredible people, and so many stimulating activities and wonderful surroundings make for a fantastic place to live your final days.
Hi, thanks so much for your beautiful review, we are really happy to hear what a wonderful job our staff are doing in Fountains Court. This really means a lot to us. I'll be sure to pass on this positive message to all of our staff.
My Dad is quite a private person and very particular about certain things but staff have got to know him and go out of their way to meet his needs. This has brought a lot of reassurance to my family. We are still adjusting to the fact that we don’t have to take responsibility for all of Dads care needs and even though we must drive the staff mad with many questions, they are always responsive and constantly reassure us. I would highly recommend this home
This care home provides excellent care; however, there are problems regarding laundry, mainly underwear items relating to residents that are not being returned - even though they have been labelled by family. Also, could provide more activities for residents as they seem to spend a lot of time sleeping through the day.
I visited five homes in total before choosing and setting on Fountains Court. There is such a lovely feeling to his establishment which is obvious from the outset. My mum only has positive things to say about the quality of her care, which mainly focuses on the dedication of the staff and how well she is looked after.
From my point of view, the environment is fabulous - I wish more care homes looked as inviting. However, this review is not only based on the aesthetics but on the genuine warmth, care and understanding of the staff.
I spoke at length to a wide range of staff in a wide range of roles and every one of them was empathetic and nurturing. They seemed to thoroughly enjoy working here. All had a smile on their faces at all times and treated the residents with the utmost respect and kindness.
I will look no further than Fountains Court should my mum need permanent care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Fountains Court.
There are no upcoming events for Fountains Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fountains Court.
Accreditations
There are no accreditations posted yet for Fountains Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Fountains Court
What types of Care is Fountains Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fountains Court have?
There are 46 Single Rooms.
What are the Facilities & Services at Fountains Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fountains Court to the centre of Middlesbrough?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
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