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Fountains Court

19A The Pastures, Coulby Newham, Middlesbrough, Cleveland & Teesside TS8 0UJ
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Fountains Court, Middlesbrough
Fountains Court, Middlesbrough
Fountains Court, Middlesbrough

Fountains Court is a 46-bedroom ground floor residential care home which opened in June 2017. The home offers residents an interactive environment with substantial choice of communal space. The home features a working period street that includes six real and operational shop fronts, a curiosity shop window display, an original working 1936 phone box, a central fountain and ornamental traditional street lighting.

The staff at Fountains Court are welcoming, caring and...  

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Care Provided by Fountains Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Fountains Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lucy Milburn (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (46)

Visiting

  • Mon-Sun 9AM-7PM

Parking

  • On-site parking available.

Fountains Court Reviews (27)

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9.9

Fountains Court has a Review Score of 9.9 (9.892) out of 10, based on 21 reviews in the last 2 years. Over all time Fountains Court has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from H B (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

Our mum has been a resident for over a year now. She is happy and settled here. The care that she receives is excellent from both the care staff, activities ladies, and the admin staff. Nothing is too much trouble and the care is delivered in a caring and compassionate manner. We feel confident that mum is in a safe and caring environment at a difficult stage in her life.

Reply from Ged Rabinowitz, Admin at Fountains Court

Thanks so much for your lovely review, we will be sure to pass this on to all the staff. Your mum is an absolute joy to have in our home.

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Review from Chris M (Daughter of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

Overall I am satisfied with the care my mum receives. It would be nice though if the new owner was available to be able to air my views, as I think he could make a lot of advantageous changes for the residents e.g. to provide a minibus so residents can be taken for days out. At present the staff and family members of residents rely on fund raising!

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Review from S M (Friend of Resident) published on 23 October 2023 Submitted via Postal Card
Overall Experience

Went to the garden party on Saturday 22nd July 2023. The staff were very involved with the residents. Very clean home, but maybe needs an update (ie. carpets). A very organised event to raise money for the resident's fund, but the staff, including the manager. Nice to see such dedication.

Reply from Ged Rabinowitz, Admin at Fountains Court

Thank you for your kind review. I'll be sure to pass on your kind words to the staff. As a new provider of the home, we are refurbishing the home, but as you know, "Rome wasn't built in a day", but it is most certainly on the plans.

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Review from T H (Son of Resident) published on 16 July 2023 Submitted via Postal Card
Overall Experience

It might sound ridiculous to put excellent for every category but I never wanted my mother to go into a home ever. I thank our lucky stars she ended up at Fountains Court. The staff show so much love towards her from the manager to the tea lady, they are incredible people, and so many stimulating activities and wonderful surroundings make for a fantastic place to live your final days.

Reply from Ged Rabinowitz, Admin at Fountains Court

Hi, thanks so much for your beautiful review, we are really happy to hear what a wonderful job our staff are doing in Fountains Court. This really means a lot to us. I'll be sure to pass on this positive message to all of our staff.

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Review from Catherine B (Daughter of Resident) published on 12 June 2023 Submitted via Website
Overall Experience
My Dad has been a resident at this home for nearly 5 months now. It was really hard to accept that we could no longer manage to care for him at home but the staff couldn’t have been nicer or more supportive in helping him settle in. From the first time we looked around we could see that staff treat residents like family, they are very visible and there is always something going on.

My Dad is quite a private person and very particular about certain things but staff have got to know him and go out of their way to meet his needs. This has brought a lot of reassurance to my family. We are still adjusting to the fact that we don’t have to take responsibility for all of Dads care needs and even though we must drive the staff mad with many questions, they are always responsive and constantly reassure us. I would highly recommend this home

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Review from C B (Daughter of Resident) published on 23 May 2023 Submitted via Postal Card
Overall Experience

This care home provides excellent care; however, there are problems regarding laundry, mainly underwear items relating to residents that are not being returned - even though they have been labelled by family. Also, could provide more activities for residents as they seem to spend a lot of time sleeping through the day.

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Review from Ann F (Daughter of Resident) published on 19 May 2023 Submitted via Website
Overall Experience
My mum had three weeks respite care at Fountains Court. Prior to this, I was her main carer.
I visited five homes in total before choosing and setting on Fountains Court. There is such a lovely feeling to his establishment which is obvious from the outset. My mum only has positive things to say about the quality of her care, which mainly focuses on the dedication of the staff and how well she is looked after.
From my point of view, the environment is fabulous - I wish more care homes looked as inviting. However, this review is not only based on the aesthetics but on the genuine warmth, care and understanding of the staff.
I spoke at length to a wide range of staff in a wide range of roles and every one of them was empathetic and nurturing. They seemed to thoroughly enjoy working here. All had a smile on their faces at all times and treated the residents with the utmost respect and kindness.

I will look no further than Fountains Court should my mum need permanent care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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