






Fountains Court is a 46-bedroom ground floor residential care home which opened in June 2017. The home offers residents an interactive environment with substantial choice of communal space. The home features a working period street that includes six real and operational shop fronts, a curiosity shop window display, an original working 1936 phone box, a central fountain and ornamental traditional street lighting.
The staff at Fountains Court are welcoming, caring and...
Care Provided by Fountains Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Fountains Court for full pricing details and T&Cs.
Contact Fountains Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maven Healthcare One Ltd
- Private Owned
Person in charge
- Lucy Milburn (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (46)
Visiting
- Mon-Sun 9AM-7PM
Parking
- On-site parking available.
Fountains Court Reviews (27)
Fountains Court has a Review Score of 9.9 (9.892) out of 10, based on 21 reviews in the last 2 years.
Over all time Fountains Court has 27 reviews.
The staff care for my aunt with the level of understanding, empathy and respect I would have only hoped for.
Thank you so much for helping my family as whole through a difficult and emotional decision and change in care provision.
My father in law has been in Fountains Court for 4 months and is being well cared for. The facilities and cleanliness are very good. There are lovely outdoor seating areas and quiet lounges for visiting. The staff are very friendly and patient and very engaged with all the residents. My wife and I would recommend this care home.
Thank your for you review. Your father in law has settled in well and is enjoying getting involved with the activities and the gardening!!
All the staff are kind and friendly with us and keep me informed on my dad's progress as his speech and understanding is now poor. I can fully recommend Fountains Court and have no major issues with the care they provide. I hope my father remains happy there in the years to come.
The home has a hair salon, American diner, cinema and games room. It is always very clean, as are the residents. We would highly recommend if you were thinking about a nursing home.
Thank you so much for your kind words Trace, your dad is very popular within the home and always making the staff laugh. Dad is really enjoying the music and activities on offer. I will be sure to pass your words onto the rest of the team
As a friend of one of the residents, I just wanted to say how impressed we have been with the care and kindness shown by everyone at the home. The staff are always warm, welcoming, and genuinely go above and beyond to make residents feel safe, comfortable, and valued. It's clear that they truly care about the people they look after, and the attention to detail is outstanding. A special mention must go to Lucy, the care home manager, whose professionalism, compassion, and dedication really set the tone for the whole team. She leads by example and has created such a positive and caring environment. It's incredibly reassuring to know our friend is in such capable and compassionate hands. Thank you to everyone for the fantastic work you do every day.
Thank you so much for taking the time to share such a lovely review. We are thrilled to hear how supported and valued your friend feels, and we will be sure to pass along your kind words to Lucy and the rest of the team.
We absolutely love this care home. Our Nan came here and we were very nervous about how she would react as she is very particular and stubborn ! However she settled in well and loves the way the home is presented. Not too Shabby for our nan ! the food is well prepared and balanced and the staff are wonderful and very patient and do treat the residents well. We love the courtyard too !
We love having your nan here, she has come out of her shell since settling in. We hope you have enjoyed the adjustments made to make nan happier :)
The staff are extremely helpful, and the home has a lovely ambience. The residents all seem happy and well cared for. The rooms are a bit tired and could do with a coat of paint. Overall very good. Also front entrance has had cigarette packets on the flour for a good few days
thank you for your review, our rooms are currently in the process of being refurbished with a completion date for them all end of August. Hope you enjoy the changes.
One of my relatives currently lives here. They are treated with immense kindness and care. The staff always have their best wishes and dignity at heart. When I visit, I am treated with the same kindness and respect from all of the staff and colleagues. The environment is warm and welcoming. Even when my relative is taking part in activities, there is always an invite extended towards the families of those within the care home. There is a different type of activity for everyone even those with limited mobility. The residents are in the heart of each member of staff and colleagues. There is no one left out or alone. Every member of staff knows the residents families, which makes it easier to interact and communicate with the home.
Thank you so much for taking the time to share such a thoughtful and heart-warming review. We are so glad to hear that both you and your relative feel so welcomed and cared for when you visit. Knowing that our staff's kindness, the inclusive activities, and the warm atmosphere make such a positive...
I visit the home regularly to visit my family member I am always warmly welcomed and my family member is always well looked after and she is extremely happy here. The manager is always visible and friendly and the staff are always happy to help. The home has a very homely and clean with a very safe feeling and I'm pleased this is where we picked
Knowing that you feel our home is clean, safe, and homely-and that our team and manager are...
My mam has been in the care home for 16 months. She has previously enjoyed all the activities and events the home up until recently, when she is very poorly unable to do so now. The care staff and manager have been very empathetic to our situation and have offered to get us support in this very upsetting time. Thanky you.
Fountains Court is a lovely homely welcoming care home and well deserving of their latest CQC rating. Staff are supportive polite and proffessional will help with any concerns or issues. Residents are happy content, they are fed delicious meals and everything inbetween. There is lots of spaces to sit and relax or just sit in their own private rooms. Well done everyone.
thankyou for your lovely feedback, I will ensure to pass this onto the team :)
My mother became full-time care on 13/4/25. Previously, 2 weeks respite on 3/3/25, then 4 weeks short term. We are so pleased that my mother is extremely happy and well cared for. The staff are wonderful/amazing.
Thanks so much for your kind review, we are so glad that your mum was able to make the transition smoothly, ill be sure to pass on these kind words to all the staff who ensure that your mum receives the best possible care.
The care home is excellent. My family and I have full trust in the facilities and the care staff. The level of care is very good, and all the staff are caring and approachable. The home has a nice atmosphere, and all the residents look warm and well cared for.
My aunt was cared for at Fountains Court for 4 + years and was extremely well cared for with lots of activities etc. Sadly, she died in February, but her end-of-life care was excellent. She had a dignified, peaceful death and was surrounded by loved ones. The manager could not do enough for her or the family, and the night nurse was amazing, along with the rest of the staff. Thank you for caring for her and attending her funeral.
Thanks so much for your warm words. At Fountains Court, we aim to ensure that all our residents receive the best care possible. Our staff connect with the residents on a really personal level we are happy that this is noticeable. We'll be sure to pass on these kind words to our staff.
My mother recently moved into Fountains Court. The care is excellent, staff are very attentive and caring. Nothing is too much trouble at all. Mum has settled in very well, we are very pleased with the home. It has exceeded all of the family expectations as Fountains was our choice of care home.
Fountain Court is a first rate care home which is a real home from home. Our mother is very happy and well cared for by the superb staff who all work very hard in the caring environment.
My mum has been a resident at Fountains Court for over a year now and is really very happy and content there. It is quite unbelievable the difference in her as she arrived there in a not very good state and now she is back to herself, like she was a good few years ago, in fact mum is having so much fun. She is up dancing when the music is on, plays bingo and other games, has her hair done by the hairdresser there, has lots of friends and keeps them laughing. All this is due to the amazing, caring staff and management who deserve a big thank you!
Thanks so much for your lovely review, it is great to hear that your mum is back to her old self, she really is a joy to have in our home.
The care home was decorated beautifully for Christmas, with songs and carols for the season. There were lots of activities for the residents but also quieter spaces for rest and relaxation. The management is very knowledgeable and helpful; nothing is too much trouble. All of the care staff are friendly and approachable and they take time to get to know each resident's requirements, and they truly care.
All the staff are very professional and very friendly. It is good to know that my dad is getting looked after.
My husband was admitted into Fountains Court on the 9th of September 2024. Me and my sons'and daughter are so happy he is in here, no complaints at all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Fountains Court.
There are no upcoming events for Fountains Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fountains Court.
Accreditations
There are no accreditations posted yet for Fountains Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Fountains Court
What types of Care is Fountains Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fountains Court have?
There are 46 Single Rooms.
What are the Facilities & Services at Fountains Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fountains Court to the centre of Middlesbrough?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
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