Frances Bolitho Care Home

The Polwithen Estate, Polwithen Road, Penzance TR18 4JR
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9.7 21 Reviews
  • Frances Bolitho Care Home, Penzance
Frances Bolitho Care Home is part of Cornwallis Care Services. Frances Bolitho is a 45 bedded residential Dementia home, the care home sits within the extensive and beautiful grounds of the Polwithen Estate in Penzance. Just across the car park from the Home is the Bolitho Day Nursery. The children often join residents for celebrations, such as Easter and of course the Jubilee.
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Care Provided by Frances Bolitho Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

The fee is dependent on the level of care requirements for the individual.

These prices are only a guideline, please contact Frances Bolitho Care Home to find out the exact price for your requirements.

Contact Frances Bolitho Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Frances Bolitho Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sinead Clancy (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • There are no restrictions to visiting times , social working hours are preferred but understand that this is not always achievable.

Parking

  • There is a large car park in front of the home for visitors, staff and emergency vehicles.

Frances Bolitho Care Home Reviews (21)

9.7

Frances Bolitho Care Home has a Review Score of 9.7 (9.654) out of 10, based on 14 reviews in the last 2 years.
Over all time Frances Bolitho Care Home has 21 reviews.

Overall Experience
  • 15
  • 4
  • 1
  • 0
  • 1
Date Published
  • 21
  • 4
  • 9
  • 14
  • 7
Reviewer Connection to Frances Bolitho Care Home
  • 8
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from J K (Daughter of Resident) published on 19 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything in Frances Bolitho Care Home is amazing ¬ the staff are all so friendly and will do anything for the residents, nothing is too much trouble. Can't rate this place highly enough.
Reply from Nicola Hemsley, Marketing at Frances Bolitho Care HomeThank you for the review. Your feedback is much appreciated by the team at Frances Bolitho Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Frances Bolitho Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Frances Bolitho Care Home is calculated as follows: ( (135 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 163 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Frances Bolitho Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sinead

Sinead Clancy

Job Title: Registered Manager Joined: 2017

Sinead has over 17 years of care experience, 9 of those in care management and 7 years working for Cornwallis Care Services as a manager.


Sinead is very passionate and always strives to achieve and deliver outstanding care and overall well-being to individuals who live at Frances Bolitho.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frances Bolitho Care Home to verify any information. View our terms and conditions. Frances Bolitho Care Home has an Enhanced Service - more info.