Grand View Care Home

Uffington Road, Stamford PE9 2EX
Review Us
9.2 40 Reviews
  • Grand View Care Home, Stamford
Grand View Care Home offers residential, nursing, respite and dementia care in a luxury, purpose built environment located in Stamford.

All members of the team are chosen for their experience and compassion for those they work with. They cater for all residents by providing person-centred care to meet each person's health and wellbeing needs. Care plans are carefully designed and regularly reviewed over time, ensuring the care team are able to identify any changes and respond quickly.

Offering an all inclusive service, the team strive to make the home a complete lifestyle. Regular activities are planned to help engage residents, the kitchen team provide nutritious and delicious meals, and there is a hair salon on site. All of this is included in the total fee, giving residents and their loved ones peace of mind that everything has been taken care of.

To book a tour or to find out more, please contact the team.
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Care Provided by Grand View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

The fees are individually assessed based on care needs, room choices and requirements. The fees shown are indicative only. Also other funding options can be discussed during a viewing of the home.

The price(s) shown are provided by the care home. Contact Grand View Care Home for full pricing details and T&Cs.

Contact Grand View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Grand View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anita Malkevica (Home Manager (Acting))

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • This is an extension of loved ones home with visiting restrictions.

Parking

  • Ample parking on-site for visitors.

Grand View Care Home Reviews (40)

9.2

Grand View Care Home has a Review Score of 9.2 (9.196) out of 10, based on 22 reviews in the last 2 years.
Over all time Grand View Care Home has 40 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grand View Care Home
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Review from D C (Daughter of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.
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Review from Jo P (Daughter of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View
team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.
Reply from Laura Mills, Group Customer Relations Manager at Grand View Care HomeThank you so much for your kind review and well-deserved praise of an amazing team. We are here for you all as a family and so glad we can work together to ensure the care of your treasured mum goes well.
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Review from R S (Father of Resident) published on 1 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter spent 10 days in this residential care home when she was recovering from a hip operation. The home is particularly spotlessly clean. Friendly cheerful staff at all levels. Every task dealt with expeditiously and efficiently.
Reply from Laura Mills, Group Customer Relations Manager at Grand View Care HomeWe will be sure to share your very kind words with our team. Appreciation for their hard work is always valued.
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Review from F A (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent two weeks in Grand View Care Home after a serious bout of pneumonia, which was treated in hospital. He wasn't strong enough to go home directly from the hospital, so Grand View was the perfect solution. The staff were so friendly and kind towards my father, and although he was keen to
get home, Grand View was the next best place.
Reply from Laura Mills, Group Customer Relations Manager at Grand View Care HomeEveryone at Grand View strives to offer a home-from-home experience delivering support to the whole family. We're so glad your dad returned home well and strong.
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Review from C A (Son of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and Grand View are simply wonderful: they all wear a smile on their face, making for a wonderfully positive atmosphere. The managers' doors are always open, the reception staff welcoming and efficient and nothing was ever too much for any of the staff. The quality of the building and its contents
are clear to see, but the lovely, caring nature of the staff is really special. Thank you Grand View Care Home.
Reply from Laura Mills, Group Customer Relations Manager at Grand View Care HomeThank you so much for your kind words. We are all incredibly glad your lovely dad is doing well and back home. Always happy to help if you ever need us in the future. Regards from us all at Grand View Nursing Home.
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Review from Mike K (Friend of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, lovely environment and very welcoming staff. Very relaxing and calming surroundings. I would highly recommend this first class care home.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeDear Mike, thank you very much for taking the time to give us a lovely review. I will share it with all staff. Kindest regards.
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Review from Catherine C (Daughter of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from day one, I knew Mum would have the best care. Yes, Grand View is absolutely stunning, spotless, modern etc., but for me it's all about the care, support and activities. This meets everything needed for my mum. The manager is very approachable, which helps enormously. It's very hard entrusting
the care of a loved one to someone else, but staff have become friends and I have full peace of mind my mum's happy.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeThank you very much for your kind feedback. We at Grand View do our best to provide person-centred care to all our residents in a lovely environment and it is very pleasing to hear that our efforts are appreciated. Thanks again. We look forward to seeing you soon. Kind regards.
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Review from Karen M (Respite Resident) published on 14 July 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
We had an awful experience recently with Grand View. My father was booked in for a week's respite, he has dementia but his symptoms are mild. We specifically said he wouldn’t cope with extreme noise, people screaming. He is used to a very quiet and calm environment. On the day of checking him in were
informed that they had a new admission who was screaming 24/7. After being shown his room I knew he wouldn’t cope. The lady at reception very kindly found him an alternative room and this was definitely more suitable for his needs, after spending 5 hours at Grand View trying to settle my father the manager insisted he have the room upstairs or not at all. (She wasn’t even at the home on that day, I had to speak to her on the phone). Her reasoning became very clear that she hadn’t listened to a word she had been told. I had to take my father home to my mum who desperately needed a break due to her own issues with anxiety and exhaustion. This whole experience was very distressing.
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Review from Ken A (Respite Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two-week convalescence after surgery was a great experience. I received constant care and attention in a delightful, modern and high-quality 'hotel' environment. Very comfortable. Lovely staff, welcoming to my visitors.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeDear Ken,
Thank you for your kind review about us. It is fantastic to know that you found our staff lovely and caring. I will share your feedback with all staff. Please do take care and if you ever come our way, do drop in for a cup of tea and cake. Kindest regards, Hannah.
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Review from Stephen R (Nephew of Resident) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently had the pleasure to visit my auntie at Grand View Care Home. I am pleased to say that the care and quality of the home was exceptional. I was particularly impressed by the caring nature of the staff.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeDear Stephen, thank you for your kind feedback. It is highly valued and appreciated. Your review highlights the person-centred care we provide and the caring nature of our care team. We are very proud of our staff. We look forward to seeing you again soon. Kindest regards.
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Review from Louis L (Relative of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Grand View Care Home this week to see an elderly relative. I have to say the staff and the home impressed me so much. The home was unbelievably clean and welcoming. The facilities are wonderful and the food was excellent.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeDear Louis, thank you for your feedback. It is wonderful to hear that you found the home welcoming, caring and clean. It is all part of our vision to provide care in a luxurious setting. I'll share your feedback with all staff. Kindest regards.
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Review from Chloe H (Granddaughter of Resident) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
On visiting my grandmother for the first time, the reception was bright and very welcoming. Everywhere was clean including Nan's bedroom which was absolutely spotless and the staff were polite and friendly. I was there for meal time, where there were lots of options to choose from with mains and desserts.
Overall,
couldn’t fault anything on the day of visiting.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeDear Chloe, thank you very much for your lovely review. It is good to know that we are taking good care of your grandmother and you found us welcoming and clean. Thanks again and we hope to see you soon. Kindest regards.
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Review from Tina M (Friend of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend came for respite care. She had a fantastic experience and the staff were very welcoming. They encouraged her to become independent when she was ready to go home. We enjoyed the bistro with the fresh cake each day. I would highly recommend Grand View Care Home for respite or permanent care.
Reply from Hannah Wookcock, Home Manager at Grand View Care HomeDear Tina, I thank you on behalf of the whole team for your kind feedback. Your review highlights our person-centred care and pleased that you enjoyed the cakes in our bistro. Our catering team work hard to make exceptional food for our residents and visitors each day. Kindest regards.
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Review from D W (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care. Friendly and welcoming throughout. The manager was very helpful and knowledgeable. Amazing cake and coffee in the bistro. Very clean and tidy. Cinema is an amazing feature to this care home.
Reply from Hannah Wookcock, Home Manager at Grand View Care HomeThank you ever so much for your kind feedback. I'll share it with all staff. We're glad that you appreciate our care of your mother - it means a lot to us to hear that. We also appreciate your comments about our cinema room! Thanks again. Kindest regards
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Review from A R (Relative of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home. Really take the care and dignity of their residents into consideration and provides absolutely exemplary care. Care assistants are brilliant, and the nurses are top-grade and have such wonderful compassion. The food always looks nutritious and filling. Very safe home in the most
dignified fashion. Thank you for providing such wonderful and dignified care.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeThank you very much for your kind review and taking the time to do it. Your review highlights our person centred care and the hard work of our care staff. I will share your review with all staff. If there’s anything we could do better, please don’t hesitate to bring it to my attention. Kindest regards,
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Review from Lee M (Nephew of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my uncle after a long time. I was very surprised at how welcoming the staff were. The home was amazing and had a feel of luxury about it. Not what I was expecting of a care home.
My uncle was very well looked after. He was eating and enjoying his meal. We were offered a meal and drinks.
His
room was personalised and clean. He was going to play dominoes and watch a movie in the afternoon.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeThank you very much for your kind feedback. It is very much appreciated and I am going to share your review with all staff. We do hope you will visit us again soon.
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Review from C G (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered Grand View in August 2022. The house manager was informative and welcoming. We were delighted and felt it was important that she was able to furnish her room with her own things. Her time spent at Grand View was a great success. She felt happy, safe and never lonely allowing her to
enjoy her last few months near her family. All the staff were caring, polite and respectful at all times. Having the Bistro area for patients and visitors alike was a brilliant facility to use. I would recommend Grand View to all.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeThank you for your kind review and it is much appreciated. We're pleased to know that you found our staff to be caring, polite and respectful. I'll share your review with all staff. Thanks again.
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Review from S W (Friend of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend's mum with my friend to see her mum. The receptionist was lovely, friendly and professional. Enjoyed the afternoon.
Reply from Hannah Woodcock, Home Manager at Grand View Care HomeThank you for your feedback, it is very much appreciated. I will share your feedback with the whole team. We look forward to your visit again soon.
Kindest regards.
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Review from Claire S (Private Carer of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited Grand View Care Home Since my client needed respite care. Since being at Grand View I have seen her flourish socially and become interactive with other residents and staff. The staff at Grand View are second to none and are always helpful, reliable and supportive of any questions that
we ask. The new deputy manager has been a breath of fresh air and always welcomes everyone with a smile and her knowledge of tissue viability has helped my client and further my understanding for when she comes home. I would highly recommend Grand View for your Loved ones. Thank you to such a fantastic team.
Reply from Hannah Woodcock, Deputy Manager at Grand View Care HomeDear Claire, thank you for your kind feedback. We really appreciate it and I will share the review with the whole team. Your review highlights our person-centred care and the caring nature of our staff. Please pop in whenever you feel like having a cup of tea/coffee and a piece of cake. Looking forward to seeing you soon. Best regards,
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Review from Fiona H (Daughter of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was Mum's first experince with a care home. Below are items we think can be improved.
Residents induction, so, for example, fire alarm tests - not a surprise.
All staff to have bedroom keys so doors can be looked - one resident walked into other bedrooms at night, especially.
Adjustable heating
controls in the bedroom - 25 degrees with a window open.
Allocated staff member was only on the first day - no one to explain things, and the noticeboard was several weeks out of date.
Air extraction system if lounge/dining room far too noisy for hearing aids over meal times.
Bedroom lighting could not be dimmed to a low level.
Nevertheless, some staff are excellent, especially one who showered Mum.
Reply from Hannah Woodcock, Deputy Manager at Grand View Care HomeDear Fiona, thank you for your feedback and it is very much appreciated. I'll discuss the issues raised with the whole team and take appropriate action where necessary. We look forward to looking after your mum soon. Kind regards, Hannah.
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Current Review Score: 9.2 (9.196)

Overview of Review Score

The Review Score of 9.2 (9.196) out of 10 for Grand View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.246 for Grand View Care Home is calculated as follows: ( (178 Excellents x 5) + (34 Goods x 4) + (12 Satisfactorys x 3) + (6 Poors x 2) + (30 Very Poors x 1) ) ÷ 260 Ratings = 4.246
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Grand View Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Angela

Angela Bainbridge

Job Title: Reception Joined: 2021

Angela joined Grand View in June 2021 when the home first opened and knows everyone, greeting all with a warm smile and offering a drink in our lovely Bistro when you arrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grand View Care Home to verify any information. View our terms and conditions. Grand View Care Home has an Enhanced Service - more info.