Harlow Hall

It is lovely to know how well your dad is settling in at Harlow Hall and has made friends. It's great that, as a family, you can rest assured that he is being well supported and cared for and that you are always made to feel welcome when you visit. We are glad that he is enjoying the homecooked meals prepared by our chefs and that he is joining in with all the activities on offer. Thank you for taking the time to write these kind words which will be passed on to the team at Harlow Hall.

Thank you for taking the time to write this review. Its great to hear how well your mum and dad have settled in to Harlow Hall. It is also wonderful to hear how they are enjoying the home cooked meals provided by our chefs and join in will all the activities provided by the team. We are glad that you are able to leave Harlow Hall assured that your parents are well cared for and supported.

Thank you for taking the time to write this review. It is wonderful to hear how well your mum has settled into Harlow Hall and how happy she is with the facilities in the home. Across Hartford Care we always like our families, friends and visitors feel as welcome as our residents so we are happy to hear that you are enjoying the welcoming atmosphere of the home during your visits. Once again, thank you for taking the time to write these kind words which will be passed on to the team at Harlow Hall.

Firstly, I would like to thank you for taking the time to write such a lovely review, we are thrilled to hear your cousin has settled in so well to Harlow Hall. We have dedicated and trained staff to support your cousin's daily needs, likes and interests. We are also very pleased to hear you as a family and your loved one experienced the best transition from hospital to Harlow Hall. I will be sure to pass your kind comments on to the whole team at Harlow Hall

Thank you for taking the time to write these lovely words. It is great to hear how happy your dad is and that he feels supported by the team at Harlow Hall and he is especially enjoying the homecooked meals the chef prepares and the comfy beds! It is also lovely to hear how, as a family, you can rest assured in the knowledge that your dad is well cared for and safe. We will pass on your kind words to the team at Harlow Hall.

Thank you for these kind words. It is great to hear how happy your mother is at Harlow Hall and you are happy with the care and support offered by the helpful, friendly team. We are pleased that your mother, and you, enjoyed the activities provided and had fun at the summer fun day. Thank you for taking the time to write this review and your kind words will be passed on to the team at Harlow Hall.

Thank you for taking the time to write this review. It is wonderful to hear how your friend is enjoying his visits to Harlow Hall and that the transition to do this was made so much easier by the team. We are pleased that his wife can rest assured that her husband is settling in well and she is able to relax a little while he is enjoying his time with the other residents and making good use of the facilities offered at Harlow Hall. Thank you for these kind words which will be passed on to the team at Harlow Hall.

At Hartford Care we welcome feedback so thank you for taking the time to write this review. We will pass on your kind words to the activities coordinator and chef at Harlow Hall who we are sure will be happy to hear them. With regards to your other points, we understand there has been an appointment made to meet with the manager so your concerns can be discussed.

Thank you for these kind words. We are pleased to hear how settled your Nan is at Harlow Hall and that she is thriving, relaxed, happy and enjoying the wonderful facilities, especially her en suite bathroom. It's nice to know that the activities programme is enjoyed and with the extra new minibuses Hartford Care have acquired, there will be extra trips out for the residents to enjoy. Once again, we welcome your feedback so thank you for taking the time to write this review and your lovely words will be passed on to the team at Harlow Hall.

Thank you for your feedback; it helps us to continuously improve the service we offer. At Harlow Hall, we have a variety of meals on offer within our four weekly seasonal menus, including vegetarian options and alternatives, snacks, and all-day refreshments in addition to this, a menu which is available within all our dining rooms and bedroom services. Our team works as one, as we have multiple dining areas our team does like to get involved during lunch service and is trained to the same food and dining standards. Our reception team are always on hand to help, and for times they may be away from the desk, we have a call point so any one of our team members can help you. We would like to discuss this in further detail, so please do come and speak to one of our management team members when you are free.

Thank you for your review. We are happy to hear that you are pleased with the facilities and staff at Harlow Hall and that any issues were ironed out very quickly. The activities schedule is in process and will be in full swing very soon. We look forward to seeing you again.

We are pleased you had a pleasant stay with us. Your feedback is important to us, and we take on board your comments regarding the limited facilities and food choices at the point of your stay. We are constantly reviewing our offerings and tailoring our activities and food choices to ensure all residents' personal preferences are catered for. Please feel free to pop in for a visit or a spot of lunch so you can see how we are evolving at Harlow Hall.

We are delighted to hear how much your grandma loves her new home and is enjoying her food. Thank you for your kind review, the team will be very pleased to receive your comments.