The staff go out of their way and above and beyond what they are expected to doCheryl T(Daughter of Resident/Service User)
The house is beautiful and brand new but very homely.K V(Son of Resident/Service User)
The staff go out of their way and above and beyond what they are expected to doCheryl T(Daughter of Resident/Service User)
The house is beautiful and brand new but very homely.K V(Son of Resident/Service User)
Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire.
This purpose-built home features 66-ensuite bedrooms and is conveniently situated near a range of local amenities, including the Wellington Shopping Centre, supermarkets, a theatre, cinema, library, hotels, restaurants, cafes, pharmacy, train station, health centre and public parks.
The uniquely designed croissant-shaped care home offers personalised residential care, dementia care, respite breaks and day care...
Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire.
This purpose-built home features 66-ensuite bedrooms and is conveniently situated near a range of local amenities, including the Wellington Shopping Centre, supermarkets, a theatre, cinema, library, hotels, restaurants, cafes, pharmacy, train station, health centre and public parks.
The uniquely designed croissant-shaped care home offers personalised residential care, dementia care, respite breaks and day care across three floors. Harlow Hall combines a luxurious feel with a warm, welcoming, home-like atmosphere. Their dedicated team ensures that residents not only receive excellent care but also feel happy, safe and content.
With a diverse programme of activities, entertainment, and outings, Harlow Hall offers something to suit everyone's taste and interests.
The price(s) shown are provided by the care home. Contact Harlow Hall for full pricing details and T&Cs.
Contact Harlow Hall to confirm what's included and get a personalised quote:
Harlow Hall has a Review Score of 9.9 (9.911) out of 10, based on 49 reviews in the last 2 years.
Over all time Harlow Hall has 70 reviews.
When my uncle needed full-time care, I felt guilty as I toured various homes, finding many unwelcoming. Initially, I dismissed Harlow Hall, thinking it was beyond our budget. However, I was pleasantly surprised by its affordability. Visiting the home, I found it exceeded my expectations, resembling...
I wholeheartedly recommend Harlow Hall for anyone seeking residential or dementia care for a loved one. It truly embodies care and compassion.
Thank you for taking the time to write this review. We are pleased to know that the process of your uncle moving to Harlow Hall was made very easy for you during what must have been a difficult decision to make. It is heartwarming to hear how happy and settled your uncle is andhow he is enjoying...
Thank you for taking the time to write this review. We are pleased to know that the process of your uncle moving to Harlow Hall was made very easy for you during what must have been a difficult decision to make. It is heartwarming to hear how happy and settled your uncle is andhow he is enjoying the activities programme and making new friends. thank you for choosing Harlow Hall and your kind words will be passed on to the whole team.
I have just had my first experience of respite care and I found the home to be spacious, very comfortable and the staff warm and friendly. I am looking forward to my further stays in February and May.
I have just had my first experience of respite care and I found the home to be spacious, very comfortable and the staff warm and friendly. I am looking forward to my further stays in February and May.
Thank you for taking the time to write this review. It is lovely to hear that your experience at Harlow Hall was a positive one and you enjoyed your stay. We will pass on your kind words to the team and we look forward to welcoming you back to Harlow Hall soon.
The amenities are great, cinema room, cafe/bar, salon and garden everything she could wish for. My family and I...
The amenities are great, cinema room, cafe/bar, salon and garden everything she could wish for. My family and I now feel she is safe and looked after which is all we ask for.
Thank you for taking the time to write this review. It is wonderful to hear that your mum is happy and settled at Harlow Hall and is enjoying and making use of all the amenities. We are also really happy to know that, as a family, you can rest assured that your mum is safe, happy and well cared for. We will pass on your kind words to the team at Harlow Hall.
My dad is still quite new to Harlow Hall but seems to be settling in, all staff have been very welcoming and very friendly and always very polite. They have helped Dad to find friendship and the support and company that he was desperately looking for. The meals are plentiful and beautifully made...
My dad is still quite new to Harlow Hall but seems to be settling in, all staff have been very welcoming and very friendly and always very polite. They have helped Dad to find friendship and the support and company that he was desperately looking for. The meals are plentiful and beautifully made with snacks if wanted the home is warm and homely with plenty of space to wander around and Dad is now enjoying taking part in the many activities offered daily which is lovely to see. I have visited at different times of the day and have always seen staff sitting with residents chatting and supporting.
It is lovely to know how well your dad is settling in at Harlow Hall and has made friends. It's great that, as a family, you can rest assured that he is being well supported and cared for and that you are always made to feel welcome when you visit. We are glad that he is enjoying the homecooked...
It is lovely to know how well your dad is settling in at Harlow Hall and has made friends. It's great that, as a family, you can rest assured that he is being well supported and cared for and that you are always made to feel welcome when you visit. We are glad that he is enjoying the homecooked meals prepared by our chefs and that he is joining in with all the activities on offer. Thank you for taking the time to write these kind words which will be passed on to the team at Harlow Hall.
The staff are so lovely they can't do...
It's a pleasure visiting them and I always leave Harlow Hall with a smile on my face knowing that they are well looked after, safe and happy.
Thank you for taking the time to write this review. Its great to hear how well your mum and dad have settled in to Harlow Hall. It is also wonderful to hear how they are enjoying the home cooked meals provided by our chefs and join in will all the activities provided by the team. We are glad that you are able to leave Harlow Hall assured that your parents are well cared for and supported.
Mum moved to Harlow Hall four weeks ago and has settled in very quickly. The staff are helpful and kind and the home is modern, spacious and very well designed. The food is excellent and there is a friendly, welcoming atmosphere with lots going on. The large carpark and flexible visiting times make...
Mum moved to Harlow Hall four weeks ago and has settled in very quickly. The staff are helpful and kind and the home is modern, spacious and very well designed. The food is excellent and there is a friendly, welcoming atmosphere with lots going on. The large carpark and flexible visiting times make it easy for mum's family and friends to visit. Mum is very happy at Harlow Hall.
Thank you for taking the time to write this review. It is wonderful to hear how well your mum has settled into Harlow Hall and how happy she is with the facilities in the home. Across Hartford Care we always like our families, friends and visitors feel as welcome as our residents so we are happy to...
Thank you for taking the time to write this review. It is wonderful to hear how well your mum has settled into Harlow Hall and how happy she is with the facilities in the home. Across Hartford Care we always like our families, friends and visitors feel as welcome as our residents so we are happy to hear that you are enjoying the welcoming atmosphere of the home during your visits. Once again, thank you for taking the time to write these kind words which will be passed on to the team at Harlow Hall.
My cousin was discharged from hospital into Harlow Hall and the transition was handled very quickly and efficiently by the manager with very little input from us. All of the staff are very pleasant and helpful and have helped my cousin settle in very quickly, even if he is a little confused as to...
I hope that he will soon have the confidence to join in with the many activities organised for the residents.
Firstly, I would like to thank you for taking the time to write such a lovely review, we are thrilled to hear your cousin has settled in so well to Harlow Hall. We have dedicated and trained staff to support your cousin's daily needs, likes and interests. We are also very pleased to hear you as a...
Firstly, I would like to thank you for taking the time to write such a lovely review, we are thrilled to hear your cousin has settled in so well to Harlow Hall. We have dedicated and trained staff to support your cousin's daily needs, likes and interests. We are also very pleased to hear you as a family and your loved one experienced the best transition from hospital to Harlow Hall. I will be sure to pass your kind comments on to the whole team at Harlow Hall
The move into Harlow Hall went very well. My partner seems settled and happy. The manager and all the staff are very nice and helpful. I do feel the laundering could do with a bit more care. Harlow Hall is a very nice environment, very bright and cheerful.
The move into Harlow Hall went very well. My partner seems settled and happy. The manager and all the staff are very nice and helpful. I do feel the laundering could do with a bit more care. Harlow Hall is a very nice environment, very bright and cheerful.
Thank you for taking the time to write this review. It is great to hear how settled and happy your partner is at Harlow Hall and that you are finding the staff friendly and helpful. We will pass on these kind words to the team and will look into the laundry situation and find a solution to make this better.
For me, the...
The facilities and decor are very modern, as they opened a year ago, and this is great for the residents - it's light and airy. Rooms are very well furnished, with fridge, wet room, bed is bigger than a single and apparently comfy, I'm told by my dad. The building is kept clean and always smells nice.
Thank you for taking the time to write these lovely words. It is great to hear how happy your dad is and that he feels supported by the team at Harlow Hall and he is especially enjoying the homecooked meals the chef prepares and the comfy beds! It is also lovely to hear how, as a family, you can...
Thank you for taking the time to write these lovely words. It is great to hear how happy your dad is and that he feels supported by the team at Harlow Hall and he is especially enjoying the homecooked meals the chef prepares and the comfy beds! It is also lovely to hear how, as a family, you can rest assured in the knowledge that your dad is well cared for and safe. We will pass on your kind words to the team at Harlow Hall.
Auntie is very happy, she is the oldest resident and is treated with care and respect.
Auntie is very happy, she is the oldest resident and is treated with care and respect.
Thank you for taking the time to write this review. It is wonderful to hear how happy your Aunt is at Harlow Hall and you are happy with the care, support and respect she receives from the team. We will pass on your kind words to all at Harlow Hall.
My mother is extremely happy at Harlow Hall. It has a lovely atmosphere, the staff are very friendly and helpful. There are always things going on. Today was a summer fun day. Lots of people visiting and staff staying after shift finished. Bouncy castle for children, a singer and barbeque. A lovely...
My mother is extremely happy at Harlow Hall. It has a lovely atmosphere, the staff are very friendly and helpful. There are always things going on. Today was a summer fun day. Lots of people visiting and staff staying after shift finished. Bouncy castle for children, a singer and barbeque. A lovely day all around.
Thank you for these kind words. It is great to hear how happy your mother is at Harlow Hall and you are happy with the care and support offered by the helpful, friendly team. We are pleased that your mother, and you, enjoyed the activities provided and had fun at the summer fun day. Thank you for taking the time to write this review and your kind words will be passed on to the team at Harlow Hall.
Cannot praise Harlow Hall enough for making my friends transition into the home for a day a week so easy and comforting. The lady showed my mother-in-law and myself around, what a great home, clean and comfortable full of amenities, even a film room. My friend has settled well, this is down to the...
Cannot praise Harlow Hall enough for making my friends transition into the home for a day a week so easy and comforting. The lady showed my mother-in-law and myself around, what a great home, clean and comfortable full of amenities, even a film room. My friend has settled well, this is down to the kind and pleasant staff. They are very caring and professional. He has got to know his surroundings and the staff now and goes to the home every week without an issue. This was a great concern for us as he never does anything without his wife. This has been a great respite for his wife and has made it easier to cope the rest of the week with him, he has Alzheimer's and forgets who she is and how to process things. Again I cannot praise Harlow Hall enough for their care and the welcome they gave to him.
Thank you for taking the time to write this review. It is wonderful to hear how your friend is enjoying his visits to Harlow Hall and that the transition to do this was made so much easier by the team. We are pleased that his wife can rest assured that her husband is settling in well and she is...
Thank you for taking the time to write this review. It is wonderful to hear how your friend is enjoying his visits to Harlow Hall and that the transition to do this was made so much easier by the team. We are pleased that his wife can rest assured that her husband is settling in well and she is able to relax a little while he is enjoying his time with the other residents and making good use of the facilities offered at Harlow Hall. Thank you for these kind words which will be passed on to the team at Harlow Hall.
Very happy here, nothing more to say.
Very happy here, nothing more to say.
Thank you for taking the time to write this review. It is wonderful to hear how happy you are at Harlow Hall and we will pass on these kind words to the team.
We have been concerned about staffing levels at times and cleaning of the resident's...
The activities member of staff is excellent and obviously cares for the wellbeing of all the residents depending on their abilities in a very professional manner. She often takes time to paint my mother's nails which I know Mum loves. Care overall is satisfactory.
At Hartford Care we welcome feedback so thank you for taking the time to write this review. We will pass on your kind words to the activities coordinator and chef at Harlow Hall who we are sure will be happy to hear them. With regards to your other points, we understand there has been an appointment made to meet with the manager so your concerns can be discussed.
Beautiful home, with very friendly staff, very welcoming environment and great facilities. Everywhere is kept to a very high standard and my husband enjoyed his first visit there telling me how good the food was. Overall excellent.
Beautiful home, with very friendly staff, very welcoming environment and great facilities. Everywhere is kept to a very high standard and my husband enjoyed his first visit there telling me how good the food was. Overall excellent.
Thank you for taking the time to write this review. At Harlow Hall we are pleased to hear how happy you are with the facilities, that the team are friendly and welcoming and how your husband enjoyed his first visit. We will pass on these kind words to all the team at Harlow Hall.
Harlow Hall, in terms of facilities and compared with care homes in the immediate area is ahead by miles. The cinema, sky bar and multiple-use spaces are impressive and well-utilised....
The newly appointed activities coordinator has begun to secure regular activities and entertainment, which is enjoyed by all. It will be good to see Harlow Hall offer their residents trips out, and I appreciate that this may come into fruition as more residents arrive.
Thank you for these kind words. We are pleased to hear how settled your Nan is at Harlow Hall and that she is thriving, relaxed, happy and enjoying the wonderful facilities, especially her en suite bathroom. It's nice to know that the activities programme is enjoyed and with the extra new minibuses...
Thank you for these kind words. We are pleased to hear how settled your Nan is at Harlow Hall and that she is thriving, relaxed, happy and enjoying the wonderful facilities, especially her en suite bathroom. It's nice to know that the activities programme is enjoyed and with the extra new minibuses Hartford Care have acquired, there will be extra trips out for the residents to enjoy. Once again, we welcome your feedback so thank you for taking the time to write this review and your lovely words will be passed on to the team at Harlow Hall.
The entrance and exit are rarely staffed, and visitors have to find a member of staff to let them out or wait for them to...
The entrance and exit are rarely staffed, and visitors have to find a member of staff to let them out or wait for them to answer the door to get access.
Thank you for your feedback; it helps us to continuously improve the service we offer. At Harlow Hall, we have a variety of meals on offer within our four weekly seasonal menus, including vegetarian options and alternatives, snacks, and all-day refreshments in addition to this, a menu which is...
Thank you for your feedback; it helps us to continuously improve the service we offer. At Harlow Hall, we have a variety of meals on offer within our four weekly seasonal menus, including vegetarian options and alternatives, snacks, and all-day refreshments in addition to this, a menu which is available within all our dining rooms and bedroom services. Our team works as one, as we have multiple dining areas our team does like to get involved during lunch service and is trained to the same food and dining standards. Our reception team are always on hand to help, and for times they may be away from the desk, we have a call point so any one of our team members can help you. We would like to discuss this in further detail, so please do come and speak to one of our management team members when you are free.
Thank you.
Thank you.
Thank you very much for your review. Your kind words will be passed on to the manager and staff at Harlow Hall.
It's beautiful inside, the bedroom had never been stayed in, and as such there were some key items not set up and ready for her arrival, but these were swiftly...
That all said, I'd definitely come back!
Thank you for your review. We are happy to hear that you are pleased with the facilities and staff at Harlow Hall and that any issues were ironed out very quickly. The activities schedule is in process and will be in full swing very soon. We look forward to seeing you again.
Thank you all.
Thank you all.
We are so pleased you are happy with the level of care provided to your mum and how much it has put your mind at ease. We are grateful for your kind comments about the home and our hard-working team; we will ensure these comments are passed on to the whole team. Thanks again.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Harlow Hall.
There are no upcoming events for Harlow Hall.
There are no accreditations posted yet for Harlow Hall.
We are very excited by the brand new care home coming to the heart of Aldershot in Summer 2023. It's the first care home to come to Aldershot since...
We are very excited by the brand new care home coming to the heart of Aldershot in Summer 2023. It's the first care home to come to Aldershot since 2016, and, with such a central location, we're aiming to play an important role within the local community. As with all our homes, the main objective at Aldershot will be enabling our residents to live their lives to the fullest, carrying on with the interests they love, dining on exquisite meals, and spending time with friends and family.
*Description yet to come*
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harlow Hall to verify any information. View our terms and conditions. Harlow Hall has an Enhanced Service -what an Enhanced Service includes.