
The staff on every occasion have been caring and respectful right throughout the whole team.J P(Daughter of Resident/Service User)

I would heartily recommend Harrier Grange Care Home to anyone!Justin L(Son of Resident/Service User)

He enjoyed the outings and the lovely grounds which he took advantage ofKathy P(Daughter of Resident/Service User)

The staff on every occasion have been caring and respectful right throughout the whole team.J P(Daughter of Resident/Service User)

I would heartily recommend Harrier Grange Care Home to anyone!Justin L(Son of Resident/Service User)

He enjoyed the outings and the lovely grounds which he took advantage ofKathy P(Daughter of Resident/Service User)

Harrier Grange Care Home is a luxury, all-inclusive care home in Andover, Hampshire, providing Residential, Dementia, Nursing, Palliative, and Respite Care for up to 66 residents. Supported by a dedicated team of nurses and carers, residents are encouraged to live as independently as possible while receiving high-quality, person-centred care.
With a strong focus on holistic wellbeing, Harrier Grange offers a varied programme of activities designed to keep residents active, engaged, and...
Care Provided by Harrier Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Offering luxury all-inclusive living which includes but not limited to, personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing and access to Wi-Fi.
The price(s) shown are provided by the care home. Contact Harrier Grange Care Home for full pricing details and T&Cs.
Contact Harrier Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Baiju Punnasserry(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Harrier Grange Care Home Reviews (85)
Harrier Grange Care Home has a Review Score of 9.9 (9.944) out of 10, based on 19 reviews in the last 2 years.
Over all time Harrier Grange Care Home has 85 reviews.
She does not join in on many activities but what she has joined in with she has enjoyed.
The staff are always very helpful and friendly.
Thank you for your valuable feedback, really appreciated.
My mother has been a resident at Harrier Grange Care Home for some years, most importantly she feels safe and well cared for and where she wants to remind. The staff work so hard and the ones I have got to know are lovely. The receptionist is joyous! The food, fabulous.
Thank you so much for your amazing feedback, really appreciated.
Receptionist more than ready to help by phone or on my visits.
Also on reception - lovely lady.
Thank you for your excellent feedback!
We are very pleased we selected Harrier Grange Care Home for Mums care.
We appreciate the time you took to share your feedback.
Nurses exceptional with care of medication and always at hand for advice.
Food excellent too.
Housekeeping do a wonderful job - good laundry service.
Would certainly recommend this care home.
It is so good to read your positive feedback, which means a lot for our team.
Kind regards.
The level of care and companionship she received is outstanding and has transformed her back into a relaxed, happier Mum again. As a family we are so very grateful to all the team at Harrier Grange Care Home safe in the knowledge that Mum is being so well looked after.
Thank you for your positive and uplifting feedback. We are so pleased to hear that we have helped to make a difference in Mum's life.
The lady on reception brings such life and light to every conversation - making every moment a cheerful one, whilst also extending compassion for difficult moments. I have a long way to come to visit, however, I am always so impressed - and deeply grateful. Thank you, team.
Thank you for your lovely feedback. It always helps and gives us a boost to receive feedback, especially when they are positive comments!
Whilst in the care of the home, he was given every opportunity to be as independent as possible and he greatly appreciated that. All staff got to know him very well and took great care of his personal needs. The carers were absolutely great, through thick and thin. He had his moments with them, but they took it in their stride, appreciating his frustration over things that were out of his control.
He enjoyed the outings and the lovely grounds which he took advantage of during the Covid-19 period when going out was not an option. Toward the end, the staff kept in touch frequently when he was unwell. They liaised with the hospital and the doctor as well as the family. We cannot fault their care. The care at the end, sitting with him in his last moments were invaluable to us as a family who was not able to be with him. Thank you to all.
I would like to say that the care that is given to the residents at the care home is top-class. All the staff in all departments are so helpful no matter what you ask them for. There is one thing I do notice they have always got a smile on their faces. I will say that I could not find a better care home for my wife anywhere as good as this one.
Thank you for your inspiring and valuable feedback.
I would highly recommend Harrier Grange and the whole team as super caring.
The manager has been ever so patient with all my questions and queries and helping to assist me in moving all Mum's stuff in with my little wagon!
The whole experience was made easy for me and enabled me to make the room look homey for Mum.
Thank you all
Kind regards.
Not very happy about things going missing from her room. Mum has been wearing other residents clothes, new clothes have been brought in, but gone missing or not marked.
I am sincerely sorry to hear this and will make every effort to ensure this will never happen again.
Kind regards
My father first visited Harrier Grange Care Home for respite care but when he later returned and found independent living difficult he felt safe and welcome when he moved into the home full time. Through his time there - several years - he remained happy and well cared for and regarded the staff as his friends and became very fond of them. When the Covid pandemic struck and it became impossible to visit my father it was comforting that his second family at Harrier Grange gave us all the support we needed during tough times - always accessible by phone to chat about my father and how he was doing. Staff have worked tirelessly to keep residents safe and provide the emotional support normally provided by families. My father turned 98 just before his death and although very frail they celebrated in style with one of Harrier Grange's wonderful cakes. When he slipped away just two weeks later their compassion and respect for him continued to the end and I was so grateful.
Thank you for your valuable feedback. We were very fortunate in looking after your dad. Our team has lots of good moments to remember of your dad. Thank you for being a supportive family member to our team during this pandemic.
Best Regards
Baiju Punnasserry
Grading is difficult. I would prefer a very good category where most results should be. Excellence with a high number of staff 24 hours a day is hard. Mum's experience up to March 2020 was very good. Everything on offer enjoyed - hairdresser, nails, chiropody, activities, new friends, lovely surroundings, visitors including them booking lunch occasionally. She and we were happy. Then Covid-19 arrived. Lockdown followed. No visiting. Staff worked hard to help residents understand, keep them safe and families in touch using technology. Window visits were arranged followed by perspex screen indoor visits. More recently Mum's health deteriorated. I was informed and had the freedom to phone any time. I phoned her most days always to be told how kind and caring all staff were. Further decline and we the family could visit to be with Mum as end of life was nearing. The manager and staff were amazing caring for Mum and us. A peaceful passing. Thank you so much.
Thank you for your valuable feed back.
Kind regards
Baiju Punnasserry
2. The food excellent. Very varied.
3. Could not wish for better staff. They are all very friendly and cheerful.
4. It would be nice if they had a bus for the capable residents to go on trips out.
Many thanks for your valuable feedback. Your suggestion will be looked in to offer a better service.
From the 10 weeks experience of this care home, I can say everybody was very helpful from the lovely reception staff to the manager. In these very difficult times of Covid 19, we were kept up to date with the situation. I do feel that they are very short-staffed and this had a slight effect on personal care (fingernails/toenails).
Thank you for taking your time sending your valuable feedback. I have to admit that we had some delay in getting the Podiatric Service in time due to the COVID-19 pandemic, which has now resolved and my sincere apologies about that. Otherwise, I can confirm that the Home never faced any staff...
My father was at HarrierGrange for only 5-weeks when he passed away suddenly. Our family could not have wished for a better place to spend his last days. We thank you from the bottom of our hearts. Your care and compassion was outstanding throughout the care home.
Thank you for the very encouraging feedback and your kind comments.
My aunt was very well taken care of. I live in the states so talking to her was our only contact. She was deaf but had hearing aids linked to her phone. Every Sunday I would call around the same time. This meant I had to call the front desk to ask if they could go down to her room and sync the hearing aids to the phone. They did this week after week and it wasn't easy. I would like to thank them for going the extra mile. Whenever she was ill or had a fall I got a call with a full explanation. That meant a lot to me. Harrier Grange did what they advertise I would wholeheartedly recommend this home.
Thank you for your constructive and positive feedback.
My mother only spent a short time at the Harrier Grange at the end of her life, but she was cared for with compassion and dignity. We are very grateful to all the staff for the care they provided to her at what was a very difficult time for the family.
Thank you for submitting your valuable feedback. It means a great deal to the staff and is inspiring all of us at Harrier Grange.
My mother moved into Harrier Grange about a year ago and we couldn’t be happier with the care and support she’s been given. Mum has dementia and unfortunately does not recognise us anymore but the staff have been amazing, she’s always dressed smart and her hair tidy. When Mum went through a stage of losing her appetite she was gently nursed back to health and is now eating and drinking normally. It’s been an incredibly difficult time for everyone during the pandemic and not being able to visit Mum has been hard for us all, but we know we can always Skype or get an update by ringing the very knowledgeable staff on her floor. It was an emotional time when she had to go into a new home but we are so glad she is in Harrier Grange, it’s a lovely Care Home and we can’t thank the staff enough for the kindness and consideration they are showing our dear Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 01 July 2026Please contact Harrier Grange to find out more.
News (0) & Events (0)
There are no news items for Harrier Grange Care Home.
There are no upcoming events for Harrier Grange Care Home.
Awards / Recognitions (2)
- 28 Feb 2019Recipient: Harrier Grange Care Home
- 01 Feb 2018Recipient: Harrier Grange Care Home
Meet the Team (24)

Baiju is a Registered Mental Health Nurse who obtained his Nursing Degree in India in 1997. Since then he has worked for many Hospitals and Health Care Groups including Bupa, Four Seasons and Brighterkind. Baiju has worked in different job roles and has extensive experience and knowledge in caring for elderly people, including those with Dementia and End-of-life Care. He is committed and passionate about giving the best care to vulnerable adults who deserve to receive the best dignifying care in the late days of their lives.
Baiju is a very friendly, approachable, honest and committed person, who believes passionately in the value of people, culture and right behaviour. Baiju has far-reaching knowledge and experience in care standards and health and safety regulations. Recently he has supported and helped a care home to receive an Outstanding report from CQC.

Salim completed his degree in RGUHS in India and ONP at City University London and then moved to Andover in 2016 with his wife and his 3-year-old son. He has been working as the Clinical Lead in an Andover-based nursing home for 5 years after becoming a registered nurse in 2012. Salim enjoys playing badminton and plays for a local club in Andover!

Kirsty has recently become a part of the team at Harrier Grange as the new Administrator. Having relocated to the UK from South Africa with my family, she brings over 15 years of extensive experience in administration, events management, and hospitality to my role.
Kirsty takes pleasure in multitasking and is always eager to lend a helping hand with a cheerful smile whenever and wherever needed. She looks forward to contributing my skills and positive attitude to the success of our team at Harrier Grange.

I have worked at Harrier Grange since 2017 and started as the Hostess looking after the residents, making sure they had everything they needed. In 2019 I moved to the position of Receptionist which is a position I really enjoy. Having been at Harrier Grange almost since it opened, I have the good fortune of knowing all the residents and their families really well and pride myself in always being there to help in any way I can.

Meet Krystyna, head chef at Harrier Grange. Krystyna loves using fresh, ingredients to make delicious meals and has been cooking for over 30 years and enjoys working in fast-paced kitchens. Krystyna is passionate about sustainable cooking and likes to create a collaborative atmosphere where everyone can be creative. She is good at leading teams and solving problems, taking pride in making tasty dishes and believing in the importance of each team member. Krystyna is excited to be part of Harrier Grange and looks forward to sharing her skills and passion for cooking.
“Let’s make dining here special for our residents by serving delicious food and building a sense of community.”

Sarah has extensive experience as a Head Housekeeper having worked in prestigious hotels as well as in the MOD before moving to the care sector. Sarah and her team take great pride in ensuring that every resident is made to feel as comfortable as possible both in their room and around the home.

I completed my Diploma in nursing in India and my Bachelor's nursing degree at the University of West London. I was working in hospitals in India. Came over to the UK in 2011 and worked for Nursing and Dementia homes in London. I have recently moved to Andover and it is a lovely place. I am looking forward to doing my best for the residents at Harrier Grange and enjoying being part of the committed and dedicated staff there. I enjoy looking after elderly residents and providing maximum support to them and their families. I am always approachable and do my best to provide quality care to the residents.

Apsara is a compassionate and dedicated registered nurse with about 2 years of experience in various clinical settings. She has a proven track record of providing exceptional patient care and promoting well-being.
Skilled in assessing patient needs, implementing care plans, and collaborating with interdisciplinary teams, Apsara began her career as an overseas registered nurse, working with a diverse range of patients. In the UK, working as a care assistant for elderly individuals and a support worker for learning-disabled clients. Apsara completed her UK Nursing and Midwifery Council (NMC) registration and is currently working at Harrier Grange as a registered nurse, where she enjoys caring for elderly people. Apsara is hard-working, reliable, and always seeking to improve my skills, confident in making a positive impact in any healthcare setting.

Susma joined our nursing team in 2025 as a newly qualified nurse, bringing with her over a decade of experience in the UK care sector. Starting as a Care Assistant, she advanced to Senior Carer, demonstrating her dedication and commitment to providing high-quality care.
Her journey reflects the potential for career progression within the healthcare field, where hands-on experience and continuous learning pave the way for advancement.
In her home country of Nepal, Susma was a qualified nurse with experience across various wards, including maternity and orthopaedics. This diverse background has equipped her with a broad skill set and a compassionate approach to patient care. Her international experience enriches our team, bringing valuable perspectives and practices to our nursing care.

I am really happy to be a part of the Harrier team and I have become very fond of the residents in my care. I will be bringing my 10 years of healthcare experience to Harrier Grange to help enhance the lives of our residents.

Melissa has joined with Harrier Grange team as a Team Leader. Melissa has a lot of experience in care and is a great addition to the care team. She is very friendly and loves nothing more than to bring a smile to the faces of our residents.

My name is Afroza Tisha and I have been working since September 22. Since I joined here, all management, my fellow colleagues and residents have been very much welcoming. The working environment is peaceful as well as professional. I have no doubt, that I can achieve more here for my professional growth.

Jonathan is a dedicated Care Assistant committed to providing compassionate care and support to patients in diverse settings. He strives to improve daily life through thoughtful assistance with daily tasks, ensuring optimal well-being and comfort. With experience in all aspects of personal care, Jonathan maintains confidentiality and compliance standards to enhance patient care. Consistently monitoring physical and emotional well-being, promptly reporting changes and suggesting adjustments to care plans. My approach emphasises high-quality care, fostering independence and self-belief in clients with disabilities.

Chelsey is a dedicated caregiver with eight years of experience in providing exceptional care within the local area. Throughout her career, Chelsey has had the privilege of working closely with individuals in their later years, and this experience has ignited a deep sense of purpose within her and she firmly believes that every elderly person deserves to be treated with dignity, respect, and compassion, and is driven by the desire to improve their quality of life.
Chelsey is currently undergoing training to become a therapeutic counsellor, aiming to provide comprehensive care for individuals in all aspects of their well-being.

I have recently joined Harrier Grange with a Security background and previously worked in the Covid Test Centre and in Pharmaceuticals. My interests are music, football, reading and poetry. In my spare time, I enjoy dining out and travelling.
I am looking forward to my new role at Harrier Grange.

We’re excited to introduce Amy as our new Activities Coordinator! Amy will be working closely with our activities team, with a special focus on supporting our dementia community. She brings a wealth of knowledge from her background as a SEND teaching assistant and is currently enhancing her skills by studying for her Level 2 qualification in Counselling Skills. We’re confident Amy’s expertise and dedication will make a meaningful impact in our Home!

Throughout my 42-year career as a class 1 driver at Booker, I have developed a strong work ethic, excellent driving skills, and a commitment to safety.
In my free time, I enjoy spending time with my family and enjoy the outdoors. I have always had a keen interest in gardening and property. I have always tried to incorporate this passion into my work and personal life and take pride in maintaining a beautiful garden with various plants, flowers, and trees.
I am looking forward to working at Harrier Grange in the gardens to make it an attractive enjoyable place for residents, staff and visitors. Overall, I am a hardworking, reliable, and passionate individual with a wealth of experience and a diverse range of interests.

We’re thrilled to welcome Olivia as the newest member of our Kitchen Assistant team! With her valuable experience in the hospitality industry, Olivia has seamlessly integrated into our kitchen crew and has been a fantastic addition, rounding out our team perfectly.

Prem has been an invaluable part of our kitchen team as a Kitchen Assistant for the past three years. Her dedication, proactive attitude, and willingness to go above and beyond make her an incredible asset. Always ready to lend a hand and make the chefs’ work easier without being asked, Prem truly embodies teamwork at its best. She has also excelled in training our new kitchen assistants, sharing her expertise and setting them up for success. We’re so grateful to have Prem as a cornerstone of our kitchen crew!

Elizabeth recently joined our kitchen team, bringing with her a background in administration and marketing.
Originally from India, she has a passion for cooking traditional dishes from her home country, often preparing them for her family.
Elizabeth's family-oriented nature and enthusiasm for sharing her culinary heritage add a warm and personal touch to our kitchen.

Christine has been working at Harrier Grange for the past five years as part of the housekeeping staff. She loves her job and takes great pride in maintaining a clean and welcoming environment for our residents.
Christine is known for being a very friendly and bubbly person and enjoys interacting with the residents and making their day a little brighter. Helping the residents is a true passion of hers, and always strives to go above and beyond to ensure their comfort and happiness.

Jackie has been working in care for over six years and has had multiple roles within the industry including both domestic and care. Her primary responsibility is a cleaner but extends her support by picking up care shifts when needed. Jackie is known for providing attentive care to all of our residents and ensuring that their overall well-being is prioritised.

Rijja recently joined our care team and brings with her valuable experience in the UK care sector. She is known for her respectful, patient, and person-centred approach, always striving to enhance the wellbeing, dignity, and independence of those she supports. Reliable, flexible, and passionate about making a positive difference, Rijja is dedicated to providing the highest standard of care to our residents.

Mary has joined our team to support the activities department, bringing with her valuable experience as a Homeless Support Worker, Care Assistant, and Activities Coordinator. Her diverse background has given her a strong understanding of how to connect with people and bring joy to those she supports. Friendly, energetic, and always ready to sing and dance with our residents, Mary helps create a lively and welcoming atmosphere in our home.
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