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Hawthorne House

Jardine Crescent, Coventry, West Midlands CV4 9QS
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Hawthorne House, Coventry
Hawthorne House, Coventry
Hawthorne House, Coventry

Hawthorne House is a purpose-built mental health rehabilitation facility that provides specialist care for adults with mental health and other needs, including dementia, acquired brain injury (ABI), nursing, step-down, respite and end-of-life care, and those with challenging behaviour.

The home comprises seven units, including a specialist acquired brain injury (ABI) unit, which supports the rehabilitation of those facing a variety of cognitive and functional disabilities as a result of head trauma...  

Care Provided by Hawthorne House

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Hawthorne House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tendai Masunda(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (102)
  • Single Rooms with ensuite Wet Room (102)

Visiting

  • Please avoid meal times

Parking

  • Parking on site

Hawthorne House Reviews (25)

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6.2

Hawthorne House has a Review Score of 6.2 (6.153) out of 10, based on 5 reviews in the last 2 years. Over all time Hawthorne House has 25 reviews.

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Review from Ita M (Wife of Resident) published on 18 May 2018 Submitted via Website
Overall Experience
My husband was the first resident at Hawthorne House, having suffered with vascular dementia for some years before becoming too ill to be cared for at home. After we'd made the difficult decision for my husband to go into full-time care, my family and I viewed several care homes locally. Two of my daughters are nurses and they knew what to look for when deciding on the right place for my husband.

We were immediately impressed with Hawthorne House. Being new, the facilities were of the highest quality we'd seen. But it was the staff who made the greatest impression on us and this continued throughout the time my husband was there until he passed away, very peacefully in April this year. The staff took the time to get to know him and my family well; he was being supported by people who cared about him and us. We know my husband will be very missed by the staff, some of who came to his funeral. They made his illness and passing that bit easier to manage and my family and I will be forever grateful for that.

Reply from Mike Higginson, Director of Clinical Operations at Hawthorne House
Dear Ita, Thank You so much for your wonderful review it is greatly appreciated especially at what must still be a difficult time for you and your family.
Warmest Regards

Mike.

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Review from Barbara M (Wife of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

On our first visit to Hawthorne House it felt welcoming, all staff from domestic through to management took time to speak to residents and their families and they knew all names. They were patient, caring and nothing was too much trouble. I felt reassured knowing that my husband was being looked after.

Reply from Mike Higginson, Director of Clinical Operations at Hawthorne House

Thank you so much for your review we are so pleased your experience with us was such a positive one, we will pass your comments to the team here.

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Review from Lynn B (Daughter of Resident) published on 25 October 2017 Submitted via Postal Card
Overall Experience

My mother is being looked after very well at Hawthorne House. I feel she has settled in quickly. The standard of care is excellent. The staff are brilliant. I visit my mother most days. The choice of meals is fantastic and there is always plenty of options. All in all, there is nothing that I would complain about.

Reply from Mike Higginson, Director of Clinical Operations at Hawthorne House

Dear Lynn, thank you so much for your review of Hawthorne House I am so pleased that your mother is settling as well as she is and we will pass this review on to the staff team there who do such a wonderful job.

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Review from J S (Wife of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience

On my initial visit to view the care home, I was very impressed and made most welcome. Very impressed with the overall standard.

Reply from Mike Higginson, Director of Clinical Operations at Hawthorne House
Dear Jean

Thank you so much for your review it is really welcome and will be passed on to the staff team at Hawthorne House.

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Review from E F (Daughter of Resident) published on 11 August 2017 Submitted via Postal Card
Overall Experience

I have been amazed at what the service user has been doing on his days here. Brilliant. The staff are all so helpful, kind and thoughtful in all they do and make you feel so welcome. I feel very lucky that this centre has opened so near us so we are able to use it. Would definitely "sing it's praises" to others.

Reply from Mike Higginson, Director of clinical operations at Hawthorne House

Thank you so much for reviewing our lovely new care home here in Coventry.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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