Hawthorne House

My husband has mixed Alzheimers and his needs are well met. The staff have helped him settle quickly.

By and large, everything is fine apart from a few teething troubles due to it being a brand new home.

Overall excellent. My sister has gained weight and has started to talk more. She is happy when we leave, which shows she is happy here.

A very pleasant aspect to the care home with good car parking. The entrance hall and reception areas are impressive. All areas are well furnished and in restful colour schemes. The staff are excellent in their approach to very different residents. The food provided is cooked on site and the various choices show imagination and flair. It is of good quality and plentiful.

We visited Hawthorne House regularly when my husband was able to come for lunch, met lots of lovely staff, they could not do enough for us. Was made to feel very welcome i.e., nothing was too much trouble. It's confusing being married to someone with dementia and I often felt very alone. At Hawthorne House, I found extremely supportive staff and other families where we used to meet often, have a meal, chat and feel accepted. The staff here are absolutely amazing. Thank you.

We were immediately impressed with Hawthorne House. Being new, the facilities were of the highest quality we'd seen. But it was the staff who made the greatest impression on us and this continued throughout the time my husband was there until he passed away, very peacefully in April this year. The staff took the time to get to know him and my family well; he was being supported by people who cared about him and us. We know my husband will be very missed by the staff, some of who came to his funeral. They made his illness and passing that bit easier to manage and my family and I will be forever grateful for that.

On our first visit to Hawthorne House it felt welcoming, all staff from domestic through to management took time to speak to residents and their families and they knew all names. They were patient, caring and nothing was too much trouble. I felt reassured knowing that my husband was being looked after.

My mother is being looked after very well at Hawthorne House. I feel she has settled in quickly. The standard of care is excellent. The staff are brilliant. I visit my mother most days. The choice of meals is fantastic and there is always plenty of options. All in all, there is nothing that I would complain about.

On my initial visit to view the care home, I was very impressed and made most welcome. Very impressed with the overall standard.

I have been amazed at what the service user has been doing on his days here. Brilliant. The staff are all so helpful, kind and thoughtful in all they do and make you feel so welcome. I feel very lucky that this centre has opened so near us so we are able to use it. Would definitely "sing it's praises" to others.