Average costs per week for care homes owned by St Matthews Healthcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by St Matthews Healthcare, based on 1 out of 7 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does St Matthews Healthcare own?

St Matthews Healthcare own 7 Care Homes.

Which St Matthews Healthcare Care Homes have the highest review score?

Maple Leaf House , St Matthews Unit & Willowbrook House have the highest review score.

St Matthews Healthcare | 7 Care Homes

Review of
St Matthews Unit
from Katharine H (Mother of Resident) published on 29 July 2025

Submitted via Website • Report

Overall Experience

Extremely caring staff, always welcoming and polite.
Pleasant room and communal rooms though unhygienic cracked floor and plug in shower (said to be on maintenance to-do list,)
More stimulation needed but what activities are provided have to cater for a wide ability range. However, activities worker

seeks to offer a varied programme and keep fit, music, animals etc are offered by other providers.
Garden could be improved with residents'help/input.
I'm not always notified of meetings.

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Review of
Maple Leaf House
from Zoe C (Sister of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

My brother's been here for a few years, and any concerns I have raised have been dealt with professionally. I have to call out to the Manager in particular, her ownership and caring persona are commendable. All staff interact with my brother and seem to take an interest. I would recommend Maple Leaf.

Reply from Jane Flanagan, Bed Manager at Maple Leaf House

Thank you for your uplifting words-they mean so much to all of us at Maple Leaf. It's a privilege to support your brother and the other residents who make this community such a special place. Our team takes great pride in creating an environment that's nurturing and engaging, and hearing that those efforts are making a difference is incredibly rewarding. We'll be sure to pass your kind message along-it's bound to put a smile on every face!

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Review of
Maple Leaf House
from Emma M (Daughter of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

Maple Leaf is absolutely amazing. The care the staff give is first class. I feel like part of a family at Maple Leaf. I know my mum is receiving the best care. The home is always clean and always smells fresh and clean. Absolutely every member of staff makes you feel welcome. The food is lovely too

so much effort is put into everything this home does. They celebrate every occasion and involve the residents as much as they can. I can't say a bad word about Maple Leaf. My mum has been in this home now for 5 years.

Reply from Jane Flanagan, Bed Manager at Maple Leaf House

Thank you so much for your kind and touching words. It's a true honour to care for your Mother and all the wonderful residents who make Maple Leaf so special. We're proud to be considered part of your extended family, and knowing you feel welcomed and confident in the care your mum receives means the world to us. Every member of our team works hard to create a warm, clean, and engaging environment, hearing that it shines through makes all the effort worthwhile. We'll be sure to share your lovely feedback with the whole team-it will certainly brighten their day!

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Review of
Willowbrook House
from B M (Husband of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

I would not even consider kenneling my dog here. There's a handful of care staff who care, but the vast majority are non empathic, untrained unapproachable people, meant to be carers, they couldn't care less. The management are all ignorant unless it's going their way, then they're all over you. Almost

every time I visited my wife she would be sat in her recliner chair wet with urine. I asked one person, I won't even call them care staff, to change my wife and she said it's only 2 hours since we changed her and she's not due for a change for another 2 hours. I even found my wife, who I must add is of zero capacity and can't do anything for herself, in bed soaking wet at 10am and it was from during the night, some of the sheet was dried yellow. Please don't send anyone to this non caring care home

Reply from Tendai Masunda, Manager at Willowbrook House

Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns. Please be assured that all issues raised were fully reviewed and investigated, with close involvement and oversight from the relevant regulatory bodies and allocated social worker. Throughout this process, we remained committed to open communication and worked closely with you to ensure that all matters were addressed appropriately. The well-being of our residents is always our highest priority, and we continually strive to improve our services based on feedback. If you would like to discuss any remaining concerns, we would be more than happy to speak with you directly. Please feel free to contact us. We appreciate your time and wish you all the best. Best regards

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Review of
Willowbrook House
from Alistair M (Husband of Resident) published on 26 December 2024

Submitted via Website • Report

Overall Experience

My wife is a recent resident at Willowbrook House and I cannot speak highly enough of the care she receives. A well run, kind and happy home. I visit very frequently and I am always warmly welcomed by the staff, who keep me well informed as to the state of her health and how she is settling in.

Reply from Tendai Masunda, Manager at Willowbrook House

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your wife is receiving the care and support she deserves at Willowbrook House. Our team works hard to create a warm, welcoming, and compassionate environment, and it's truly rewarding to know that this has made a difference for both you and your wife.We greatly value your visits and the partnership we have in ensuring her well-being. If there's ever anything we can do to further support you or your wife, please don't hesitate to reach out.Best regards

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Review of
The Moreton Centre
from J R (Partner of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience

Was asked to review after my most recent visit to my partner on his birthday recently.
Since my meeting with senior staff, my partner has, so far, finally had his hair and nails cut, and dental treatment completed, and I was very pleased to have been carefully listened to on this occasion. An improvement

at last.

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Review of
Hawthorne House
from C A (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

Do not send your relative to this care home. Relative has been in 5 days on discharge from hospital despite daily request to mobilise. They have left her in bed on her own. She is used to being in a care home with people engaging with her, not left to lie on a bed like a dog. We have been asking for

an inflating mattress to prevent sores, no one has taken responsibility always passing the buck. Despicable care.

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Review of
Hawthorne House
from K M (Granddaughter of Resident) published on 6 December 2023

Submitted via Website • Report

Overall Experience

All staff are agency some speak little English.
There is no compassion present, my grandad lost 10kg within 4 weeks of being here, no supplements were provided.
He was given toast for breakfast and constantly coughing on liquids which I raised so many times that he needed a salt assessment that never

took place.
My grandad was left for 6 days with a fractured arm. How they were able to complete personal care without knowing was a joke, his arm was swollen and bruised and he was in pain!
I noticed his arm and a doctor was called in. He was then on morphine for the pain in the hospital. He then deteriorated that much after losing 10kg and the fractured arm that he passed away from aspiration which caused pneumonia so I was right he did have problems swallowing and if he had been assessed by the salt team he wouldn’t have lost 10kg in 4 weeks of being there. All of this led to the death of my grandad! The issue is it’s all agency staff that come and go. Never would I allow a family member to go here.

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Review of
Hawthorne House
from Susan A (Sister-in-law of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience

Management of this home is a joke, the company has had one manager after another, and recently a period where there was none. No evening/weekend management coverage. Very little continuity with care staff, the majority being Agency, of which a good percentage speak or understand little English, to the

point most of the time we have given up. In July, fire alarms were set off, at least twice a day for Staff training due to high turnover. Consideration? Was this given to the residents, who were left alone, or sitting below an extremely irritating fire alarm? Management is very rarely available for any concerns. Covid jab was given, request for this not to be done. I could go on and on!
A few staff have been excellent, but they are under pressure supporting the constant turnover of staff, no new member of staff can replace a permanent member it takes weeks and time with the resident to be a 100% member of the team. This 'home' is run on tick-boxing exercise and no more!

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Review of
Hawthorne House
from Naziar P (Sister of Resident) published on 6 June 2023

Submitted via Website • Report

Overall Experience

As a family member, I feel each time we voice ourselves in regards to helping my brother in any way the staff see it as a negative thing. i.e. every time we voice something its taken negatively i.e. even just saying we want to take our brother out with his 121 to the park for a few hours was refused

and then further seen as the family being unreasonable (my brother had texted because the weather was warm and he just wanted to go out for few hours). I was shocked at the response and more importantly, was told the nurse has gone home stressed because of the family (all we did was ask for a reason for the change/refusal ? and a copy of the change of policy). Then to our shock, we all went park without my brother but then got a phone call from our neighbour that he was dropped off there! no communication from the care home at this point to say this happened and on top of that the 121 left him on his own there! I really hope other people feel like they cannot voice themselves and it really healthy to have 2-way communication.

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Review of
Hawthorne House
from Ann H (Daughter of Resident) published on 21 June 2022

Submitted via Website • Report

Overall Experience

My father was transferred to Hawthorn House after a long hospital stay for assessments before being considered for transfer to a suitable environment. We were impressed from the outset by the dedicated and conscientious care staff provided. Dad has dementia with challenging behaviours but their care

and attitude was excellent. As dad has deteriorated they have shown compassion and understanding. They have provided dad with dignified care and us with moral and practical support. They have listened carefully and addressed our concerns. They have involved other professionals as needed and continued to keep us up to date and fully informed on dads needs and condition. We have requested dad stay at Hawthorn House for the rest of his now time limited care, secure in the fact he and us as a family will continue to be supported. Thank you to all staff involved.

Reply from Lorraine Saunders, Manager at Hawthorne House

Thank you for your feedback and we are thankful to be able to provide this care to your dad.

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Review of
Maple Leaf House
from Tracey G (Daughter of Resident) published on 11 June 2022

Submitted via Website • Report

Overall Experience

This home has given our father so, so much care. He was placed here as part of an NHS 6 week assessment. We are only 4 weeks in, but the care has been truly exemplary. Whilst our father will never be 'cured' of his dementia, we have seen such an improvement in his overall state. He is so much more settled.

As a family, we had already chosen a care home we had hoped he could live at post assessment, but such is the care he receives from absolutely every member of staff at Maple Leaf House, that we hope to secure a permanent placement once the assessment is over.

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Review of
Maple Leaf House
from Emma B (Great-Niece of Resident) published on 1 April 2022

Submitted via Website • Report

Overall Experience

This home is completely amazing. I cannot do it justice in words for the care and support they have for my relative and his wife of 73 years, a regular visitor. The care and support was unique, personal, dignified, kind and respectful. From housekeeper cleaner, chef, carer, nurse and manager everyone

plays a part in making care completely special. Life is unique and precious and this home attempts to respect and reflect that in its care.

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Review of
Willowbrook House
from Susan B (Daughter of Resident) published on 6 October 2020

Submitted via Website • Report

Overall Experience

My mum was placed in Willow Brook in July as no longer safe at home. She has received the best care and settling in great. I have noticed she smiles more now. It has been hard for her, me and the staff with this virus but they have been so helpful with everything. Big thank you to all for what I thought

would be a difficult time, they have made a lot easier.

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Review of
Willowbrook House
from H S (Daughter of Resident) published on 12 June 2020

Submitted via Postal Card • Report

Overall Experience

Willow Brook House care home has gone from strength to strength over the two years that my mum has been in the home. We find that the staff provide a friendly, caring service. The management and senior carers listen to any concerns we have, and together we try to solve any problems. The catering team

always adapts the menu to suit my mums need, which can be challenging. A special mention goes to the two entertainment carers. They have worked hard to provide activities to stimulate all the residents. Facetime has been invaluable in these difficult times. Well done all!

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Review of
Willowbrook House
from S C (Son of Resident) published on 3 June 2020

Submitted via Postal Card • Report

Overall Experience

My mother is happy at the care home and her needs are well catered for. She has a good relationship with her carers and when I have been present they are kind and loving in their attitude.

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Review of
Willowbrook House
from H C (Daughter of Resident) published on 3 June 2020

Submitted via Postal Card • Report

Overall Experience

The building is well-kept. Outside areas are good, staff are helpful and welcoming. Personal care (hygiene, etc) is good.

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Review of
Willowbrook House
from Helen M (Resident) published on 2 June 2020

Submitted via Postal Card • Report

Overall Experience

I love it here.

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Review of
Hawthorne House
from N F (Brother of Resident) published on 2 March 2020

Submitted via Postal Card • Report

Overall Experience

Just one thing that I noticed the TV has not changed. There are new channels of which may be of some importance, one of which has the golden oldies, which I feel may have some benefit to some of your guests.

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Review of
Hawthorne House
from John E (Son of Resident) published on 2 March 2020

Submitted via Website • Report

Overall Experience

A huge thank you for the time and effort put into my dad's care. He was able to settle down as his challenging behaviour was well managed.

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Type of Care Provided	Average Weekly Cost
Nursing Care	£1,389
Nursing Dementia Care	£1,389
All Care Types	£1,389

Care Homes Owned by St Matthews Healthcare

St Matthews Healthcare Locations (7)

St Matthews Healthcare Reviews (55)

Reviews Posted for members of St Matthews Healthcare

St Matthews Unit

Maple Leaf House

Maple Leaf House

Willowbrook House

Willowbrook House

The Moreton Centre

Hawthorne House

Hawthorne House

Hawthorne House

Hawthorne House

Hawthorne House

Maple Leaf House

Maple Leaf House

Willowbrook House

Willowbrook House

Willowbrook House

Willowbrook House

Willowbrook House

Hawthorne House

Hawthorne House

Awards / Recognitions (0)

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Frequently Asked Questions about St Matthews Healthcare

Costs for care homes owned by St Matthews Healthcare

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