Maple Leaf House is a residential care home in Coventry providing specialist support for older people living with dementia and related conditions. The home is designed to promote independence, with wheelchair access, assisted bathrooms, and lift facilities throughout.
Residents benefit from nutritious, balanced meals prepared by an experienced chef and tailored to individual dietary needs. A dedicated domestic team keeps bedrooms and communal areas clean, comfortable, and welcoming, creating a safe,...
Maple Leaf House is a residential care home in Coventry providing specialist support for older people living with dementia and related conditions. The home is designed to promote independence, with wheelchair access, assisted bathrooms, and lift facilities throughout.
Residents benefit from nutritious, balanced meals prepared by an experienced chef and tailored to individual dietary needs. A dedicated domestic team keeps bedrooms and communal areas clean, comfortable, and welcoming, creating a safe, homely environment.
The management team, administration staff, and activity coordinators work together to provide meaningful activities based on residents' preferences, interests, and choices, promoting wellbeing, social interaction, and quality of life.
At Maple Leaf House, residents' needs, safety, dignity, and wellbeing are at the heart of service delivery. Nurses and carers provide high-quality, person-centred care. At the same time, the management team remains committed to supporting staff wellbeing, development, and professional growth to maintain the highest standards of care.
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Care Provided by Maple Leaf House
Primary Care Categories
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Dementia Residential Care
For a maximum of 30 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Own Furniture if required
Close to Local shops
Lift
Stairlift
Wheelchair Access
Gardens
Residents Kitchenette
Residents Internet Access
Funding & Fees
Contact Maple Leaf House to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Maple Leaf HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat(between 9:00 AM to 6:00 PM)Onsite Tours are available during weekdays, between 9:00am and 6:00pm. Tours can take around 20-30 minutes depending on care needs and any questions.
Onsite Tours are available on Saturday between 10:00am and 4:00pm.
Review from S R (Sister of Resident) published on 21 October 2026 Submitted via Postal Review Card•
Overall Experience
Staff are excellent, but there is a Language-barrier in some cases
Staff are excellent, but there is a Language-barrier in some cases
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you for sharing your feedback. We're delighted to hear that you have found our staff to be excellent. We value your comments regarding communication and understand how important it is to feel heard and understood. Your feedback is appreciated, as we continually strive to improve the experience and quality of care for everyone in our homes.
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Review from J F (Husband of Resident) published on 7 October 2026 Submitted via Postal Review Card•
Overall Experience
My wife who suffers with Dementia has been at Maple Leaf House for the past six years. During this time I have been totally satisfied with all the care home provides. The Management and staff have a very caring attitude to both my wife and myself and are always professional and helpful in...
My wife who suffers with Dementia has been at Maple Leaf House for the past six years. During this time I have been totally satisfied with all the care home provides. The Management and staff have a very caring attitude to both my wife and myself and are always professional and helpful in everything they do. The care home is well run in all departments from the Manager, nurses, carers, catering and cleaners etc. who all give their best and make the environment very happy and homely. I cannot praise Maple Leaf House and all who work there enough they look after the residents and relatives so well. In conclusion, all I can say is GOD BLESS MAPLE LEAF HOUSE
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for taking the time to share such a heartfelt review of Maple Leaf House.
We are incredibly grateful to hear that, over the past six years, you have felt confident in the care, compassion and professionalism shown to both your wife and yourself. Your kind words mean so much to...
Thank you so much for taking the time to share such a heartfelt review of Maple Leaf House. We are incredibly grateful to hear that, over the past six years, you have felt confident in the care, compassion and professionalism shown to both your wife and yourself. Your kind words mean so much to everyone at Maple Leaf House. It is particularly wonderful to hear that our Management, nurses, carers, catering and housekeeping teams all contribute to creating a happy, caring and homely environment for our residents and their families. Your recognition of the whole team will be a real source of pride and encouragement. Thank you for trusting Maple Leaf House with your wife's care and for being part of our Maple Leaf family. We are truly honoured by your words.
May God bless you and your wife, and thank you once again for your wonderful support and kind words.
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Review from M N (Sister of Resident) published on 6 October 2026 Submitted via Website•
Overall Experience
My experience has always been positive when visiting Maple Leaf House.
The staff and manager are to be commended for their dedication to duty to the residents and to visiting family members. I thank the staff at every level for all that they do for us.
My experience has always been positive when visiting Maple Leaf House.
The staff and manager are to be commended for their dedication to duty to the residents and to visiting family members. I thank the staff at every level for all that they do for us.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear that your experience when visiting Maple Leaf House has always been positive. Your kind words about our staff and manager mean a great deal to the whole team, and it is lovely to hear that their...
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear that your experience when visiting Maple Leaf House has always been positive. Your kind words about our staff and manager mean a great deal to the whole team, and it is lovely to hear that their dedication to our residents and their families is recognised and appreciated.
We will be sure to share your comments with the team, as feedback like this is incredibly encouraging and reminds us why the work we do matters so much.
Thank you once again for your kind words and for your continued support of Maple Leaf House.
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Review from K D (Niece of Resident) published on 5 October 2026 Submitted via Website•
Overall Experience
Willow floor is where my aunt is at the moment and I couldn't be happier. The staff are really helpful and caring towards Teresa. Her room is always tidy and clean.
Sometimes we have to wait at the door for quite a long time but that's the only thing that I would say isn't great but everything...
Willow floor is where my aunt is at the moment and I couldn't be happier. The staff are really helpful and caring towards Teresa. Her room is always tidy and clean.
Sometimes we have to wait at the door for quite a long time but that's the only thing that I would say isn't great but everything else is great.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for taking the time to share your lovely feedback. We're delighted to hear how happy you are with the care Teresa receives on Willow Floor, and that you find our team helpful and caring.
It's also wonderful to hear that Teresa's room is always kept clean and tidy. We'll be sure...
Thank you so much for taking the time to share your lovely feedback. We're delighted to hear how happy you are with the care Teresa receives on Willow Floor, and that you find our team helpful and caring.
It's also wonderful to hear that Teresa's room is always kept clean and tidy. We'll be sure to share your kind comments with the team, as feedback like this means a great deal to them.
Thank you also for highlighting the waiting time at the door. We appreciate you bringing this to our attention and will share your feedback with the team so we can look at how we can improve this experience for our visitors.
Thank you again for your kind words and for trusting us to care for Teresa.
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Review from Steve P (Son of Resident) published on 28 September 2026 Submitted via Website•
Overall Experience
Friendly staff, always there to help and dad seems very happy here - he thinks he's in a hotel and doesn't want to leave, which is reassuring and confirms the above. Great food options with plenty of snacks and drinks throughout the day.
Friendly staff, always there to help and dad seems very happy here - he thinks he's in a hotel and doesn't want to leave, which is reassuring and confirms the above. Great food options with plenty of snacks and drinks throughout the day.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for your wonderful review and for taking the time to share your experience. We're delighted to hear that your dad is so happy at Maple Leaf and that he feels so comfortable and well cared for. The fact that he thinks he's in a hotel and doesn't want to leave certainly gave us a...
Thank you so much for your wonderful review and for taking the time to share your experience. We're delighted to hear that your dad is so happy at Maple Leaf and that he feels so comfortable and well cared for. The fact that he thinks he's in a hotel and doesn't want to leave certainly gave us a smile! It's also lovely to hear that you've found our staff friendly and always willing to help, and that you're pleased with the variety of food, snacks and drinks available throughout the day. Your kind words mean a great deal to the whole Maple Leaf Team. We're so pleased that you and your dad feel reassured and happy with the care and support we provide. Thank you again for your fantastic feedback!
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Review from Emma M (Daughter of Resident) published on 28 September 2026 Submitted via Website•
Overall Experience
Couldn't ask for better care. Mum has been in Mapleleaf for 6 years and they have cared and looked after my mum like she was their own family. They always make me feel welcome when I go. Every single member of staff makes you feel welcome. Always kept informed of absolutely everything. Very clean...
Couldn't ask for better care. Mum has been in Mapleleaf for 6 years and they have cared and looked after my mum like she was their own family. They always make me feel welcome when I go. Every single member of staff makes you feel welcome. Always kept informed of absolutely everything. Very clean home too always smells nice and fresh. Glad she is there.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for your wonderful review and for taking the time to share your experience of Maple Leaf House.
It means so much to the whole team to know that, over the past six years, you have felt that your mum has been cared for as one of our own family. We are especially pleased to hear...
Thank you so much for your wonderful review and for taking the time to share your experience of Maple Leaf House.
It means so much to the whole team to know that, over the past six years, you have felt that your mum has been cared for as one of our own family. We are especially pleased to hear that you always feel welcomed and kept informed whenever you visit.
Creating a warm, caring and homely environment for our residents and their families is incredibly important to us, so your kind words mean a great deal to every member of the team.
Thank you for trusting us to care for your mum - it is a privilege to have her as part of the Maple Leaf family.
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Review from N R (Son of Resident) published on 21 September 2026 Submitted via Website•
Overall Experience
My Mum was placed here after staying at two other homes in Coventry, who were nothing like this home. Then we found MAPLE LEAF HOUSE and boy what a positive difference it made! The staff are excellent, so caring, nice and friendly.
The care given is really good and the environment pleasant (they...
My Mum was placed here after staying at two other homes in Coventry, who were nothing like this home. Then we found MAPLE LEAF HOUSE and boy what a positive difference it made! The staff are excellent, so caring, nice and friendly. The care given is really good and the environment pleasant (they even painted my mum's room for her arrival!). Food is good, plentiful and made on site.
I would highly recommend a visit to view!
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for taking the time to share such wonderful feedback about your Mum's experience at Maple Leaf House.
We are absolutely delighted to hear what a positive difference Maple Leaf House has made for your Mum and your family. It means so much to know that you have found our staff to...
Thank you so much for taking the time to share such wonderful feedback about your Mum's experience at Maple Leaf House.
We are absolutely delighted to hear what a positive difference Maple Leaf House has made for your Mum and your family. It means so much to know that you have found our staff to be caring, friendly and supportive, and that you are happy with the standard of care and the environment we provide.
We're particularly pleased that your Mum's room was ready and personalised for her arrival. We want every resident to feel that their room is truly their own space and a home away from home.
Thank you also for recognising our kitchen team and the food prepared on site. Your kind words will be shared with the whole Maple Leaf team, who will be very proud to know that their hard work is making such a positive difference.
Thank you again for your recommendation and for trusting Maple Leaf House with your Mum's care.
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Review from Jean O (Daughter of Resident) published on 18 September 2026 Submitted via Website•
Overall Experience
My mother has been a resident at the care home for approximately seven years, and we have always been very happy with the care she receives.
Mum has Alzheimer's and her needs have changed considerably over the years. The staff have always adapted to her changing needs with patience,...
My mother has been a resident at the care home for approximately seven years, and we have always been very happy with the care she receives.
Mum has Alzheimer's and her needs have changed considerably over the years. The staff have always adapted to her changing needs with patience, understanding and compassion, while continuing to treat her with dignity and respect. They take a genuine interest in Mum and in us as a family, and we always feel listened to and included. Their kindness and care mean a great deal to us.
Caring for someone with Alzheimer's can be difficult, but knowing Mum is safe, well cared for and treated with kindness gives our family great reassurance. We are very grateful to all the staff for everything they do.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for taking the time to share such a heartfelt review and for your kind words about the care your mum receives at Maple Leaf House.
It means a great deal to the whole team to know that, over the past seven years, you have continued to feel confident that Mum is safe, well cared...
Thank you so much for taking the time to share such a heartfelt review and for your kind words about the care your mum receives at Maple Leaf House.
It means a great deal to the whole team to know that, over the past seven years, you have continued to feel confident that Mum is safe, well cared for and treated with the dignity, respect and compassion she deserves.
We understand that Alzheimer's can bring changing and often complex needs, and we are proud of the way our team works alongside residents and their families to adapt care as those needs change. Building a relationship with both our residents and their families is so important to us, and we are particularly pleased to hear that you feel listened to and included.
Thank you for trusting us with Mum's care for so many years. Your appreciation means a great deal to everyone at Maple Leaf House, and we will be sure to share your lovely comments with the whole team.
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Review from P H (Son of Resident) published on 14 September 2026 Submitted via Website•
Overall Experience
The staff the nurses the carers the manager even the chefs all the employees at Maple Leaf House are amazing my father has been at this care home for a few years now and the care and there professionalism has not gone unnoticed they all work tirelessly and as a team from the bottom of my heart I...
The staff the nurses the carers the manager even the chefs all the employees at Maple Leaf House are amazing my father has been at this care home for a few years now and the care and there professionalism has not gone unnoticed they all work tirelessly and as a team from the bottom of my heart I thank them all keep up the great work you are all amazing paddy and the family.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you so much for taking the time to leave such a wonderful review. Your kind words mean a great deal to the whole team at Maple Leaf House.
We are delighted to hear that you have been happy with the care, professionalism and dedication shown by our nurses, carers, manager, chefs and wider...
Thank you so much for taking the time to leave such a wonderful review. Your kind words mean a great deal to the whole team at Maple Leaf House.
We are delighted to hear that you have been happy with the care, professionalism and dedication shown by our nurses, carers, manager, chefs and wider team over the years. We will make sure your lovely comments are shared with everyone - they will be greatly appreciated.
It is a privilege to care for your father, and we are so grateful for the trust you and your family continue to place in us.
Thank you again for your heartfelt message and for recognising the hard work of our team.
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Review from Philip H (Son of Resident) published on 9 September 2026 Submitted via Website•
Overall Experience
Staff are always helpful and caring. They let you know about how he has been doing and any concerns. The Manager & Nurse have the appropriate conversations and are genuinely caring and understanding. They go above & beyond. I have been impressed with the care they give to my dad.
Staff are always helpful and caring. They let you know about how he has been doing and any concerns. The Manager & Nurse have the appropriate conversations and are genuinely caring and understanding. They go above & beyond. I have been impressed with the care they give to my dad.
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Review from John M (Son of Resident) published on 3 September 2026 Submitted via Website•
Overall Experience
I am very happy with the care that my mother receives at Maple Leaf house. I feel that she is treated with understanding and dignity during the course of the day, especially when personal care is required.
My mother's room is of a good standard, especially the on suite bathroom.
The food is...
I am very happy with the care that my mother receives at Maple Leaf house. I feel that she is treated with understanding and dignity during the course of the day, especially when personal care is required.
My mother's room is of a good standard, especially the on suite bathroom.
The food is normally of a very good standard.
↩Reply from Kim Kelly, Bed Management at Maple Leaf House
Thank you very much for taking the time to share your lovely feedback.
We are delighted to hear that you are happy with the care your mother receives at Maple Leaf House. It is particularly pleasing to hear that you feel she is treated with understanding and dignity, especially when receiving...
Thank you very much for taking the time to share your lovely feedback.
We are delighted to hear that you are happy with the care your mother receives at Maple Leaf House. It is particularly pleasing to hear that you feel she is treated with understanding and dignity, especially when receiving personal care, as we know how important this is to both residents and their families.
We are also pleased that you are happy with her room and en-suite facilities, as well as the standard of the food.
Your kind words are greatly appreciated and will be shared with the team at Maple Leaf House. Feedback such as this is a wonderful encouragement to our staff and means a great deal to us.
Thank you again for your continued trust and support.
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Review from Zoe C (Sister of Resident) published on 7 July 2025 Submitted via Website•
Overall Experience
My brother's been here for a few years, and any concerns I have raised have been dealt with professionally. I have to call out to the Manager in particular, her ownership and caring persona are commendable. All staff interact with my brother and seem to take an interest. I would recommend Maple...
My brother's been here for a few years, and any concerns I have raised have been dealt with professionally. I have to call out to the Manager in particular, her ownership and caring persona are commendable. All staff interact with my brother and seem to take an interest. I would recommend Maple Leaf.
↩Reply from Jane Flanagan, Bed Manager at Maple Leaf House
Thank you for your uplifting words-they mean so much to all of us at Maple Leaf. It's a privilege to support your brother and the other residents who make this community such a special place. Our team takes great pride in creating an environment that's nurturing and engaging, and hearing that those...
Thank you for your uplifting words-they mean so much to all of us at Maple Leaf. It's a privilege to support your brother and the other residents who make this community such a special place. Our team takes great pride in creating an environment that's nurturing and engaging, and hearing that those efforts are making a difference is incredibly rewarding. We'll be sure to pass your kind message along-it's bound to put a smile on every face!
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Review from Tracey G (Daughter of Resident) published on 11 June 2022 Submitted via Website•
Overall Experience
This home has given our father so, so much care. He was placed here as part of an NHS 6 week assessment. We are only 4 weeks in, but the care has been truly exemplary. Whilst our father will never be 'cured' of his dementia, we have seen such an improvement in his overall state. He is so much more...
This home has given our father so, so much care. He was placed here as part of an NHS 6 week assessment. We are only 4 weeks in, but the care has been truly exemplary. Whilst our father will never be 'cured' of his dementia, we have seen such an improvement in his overall state. He is so much more settled. As a family, we had already chosen a care home we had hoped he could live at post assessment, but such is the care he receives from absolutely every member of staff at Maple Leaf House, that we hope to secure a permanent placement once the assessment is over.
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Review from Emma B (Great-Niece of Resident) published on 1 April 2022 Submitted via Website•
Overall Experience
This home is completely amazing. I cannot do it justice in words for the care and support they have for my relative and his wife of 73 years, a regular visitor. The care and support was unique, personal, dignified, kind and respectful. From housekeeper cleaner, chef, carer, nurse and manager...
This home is completely amazing. I cannot do it justice in words for the care and support they have for my relative and his wife of 73 years, a regular visitor. The care and support was unique, personal, dignified, kind and respectful. From housekeeper cleaner, chef, carer, nurse and manager everyone plays a part in making care completely special. Life is unique and precious and this home attempts to respect and reflect that in its care.
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Review from M C (Daughter of Resident) published on 8 July 2019 Submitted via Postal Review Card•
Overall Experience
My father has received excellent care since the day he arrived in February 2019.
The staff are exceptionally caring and attention to all patients. The food is varied, nutritious and residents are given choices. The environment is friendly and clean at all times. It's nice to see a care home look...
My father has received excellent care since the day he arrived in February 2019. The staff are exceptionally caring and attention to all patients. The food is varied, nutritious and residents are given choices. The environment is friendly and clean at all times. It's nice to see a care home look more like a home than an old people's place. I would not hesitate in recommending Maple Leaf to anyone.
The management and staff are first class.
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Review from G C (Son of Resident) published on 26 March 2019 Submitted via Postal Review Card•
Overall Experience
Mother was a resident for the last 9 months of her long life. Though she was suffering from advanced Alzheimer's the staff always treated her with care and kindness. I was a regular visitor and always found the staff friendly and courteous, almost like friends. Thanks again.
Mother was a resident for the last 9 months of her long life. Though she was suffering from advanced Alzheimer's the staff always treated her with care and kindness. I was a regular visitor and always found the staff friendly and courteous, almost like friends. Thanks again.
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Review from John G (Son of Resident) published on 1 November 2018 Submitted via Postal Review Card•
Overall Experience
While my father was at the home I found all the staff to be professional in the care they gave to my father. I was always greeted with a smile and would you like "a cup of tea". My mother was always made welcome when visiting her husband. The sensory room was great to sit with my dad. I would not...
While my father was at the home I found all the staff to be professional in the care they gave to my father. I was always greeted with a smile and would you like "a cup of tea". My mother was always made welcome when visiting her husband. The sensory room was great to sit with my dad. I would not hesitate in recommending the home. I sincerely thank all the staff for the care my father received.
↩Reply from Mike Higginson, Director of Clinical Operations at Maple Leaf House
Thanks for your very positive review. It is much appreciated and will be passed on to the team there.
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Review from P L (Wife of Resident) published on 23 October 2018 Submitted via Postal Review Card•
Overall Experience
The staff were always helpful and prepared to listen to any concerns and more importantly address these concerns. They gave support to both my husband and myself helping us through a very difficult emotional time.
The staff were always helpful and prepared to listen to any concerns and more importantly address these concerns. They gave support to both my husband and myself helping us through a very difficult emotional time.
↩Reply from Mike Higginson, Director of Clinical Operations at Maple Leaf House
Thank you for your review. I’m glad we could be of service for you and your family. Best wishes
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Review from Muriel G (Wife of Resident) published on 13 September 2018 Submitted via Postal Review Card•
Overall Experience
I visit regularly to see my husband. Staff are always supportive and caring. Very happy with husbands care. Rooms are always clean and tidy. I would like to thank all the staff for all their hard work, I can leave the home knowing that my husband is getting the best. The new manager is very...
I visit regularly to see my husband. Staff are always supportive and caring. Very happy with husbands care. Rooms are always clean and tidy. I would like to thank all the staff for all their hard work, I can leave the home knowing that my husband is getting the best. The new manager is very approachable and always has time for a chat.
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Review from Omar P (Partner of Resident) published on 7 June 2018 Submitted via Postal Review Card•
Overall Experience
As a regular visitor at Maple Leaf House, I am very pleased to see every single staff are working at their best of ability looking after my partner who is suffering from dementia. I'm very impressed with their hard work and caring and understanding.
As a regular visitor at Maple Leaf House, I am very pleased to see every single staff are working at their best of ability looking after my partner who is suffering from dementia. I'm very impressed with their hard work and caring and understanding.
↩Reply from Mike Higginson, Director of Clinical Operations at Maple Leaf House
Thank you very much for your kind review.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (2)
Gladys BesaJob Title Registered ManagerJoined 2016
I joined Maple Leaf House in 2016 as a Registered Nurse, working both day and night shifts. From the very beginning, I was passionate about providing...
I joined Maple Leaf House in 2016 as a Registered Nurse, working both day and night shifts. From the very beginning, I was passionate about providing high-quality, person-centred care and supporting residents to live fulfilling lives.
Throughout my journey, I have actively invested in my personal and professional development. I have completed a wide range of face-to-face and online training courses, sought advice and guidance from experienced professionals, researched best practice through various resources, and continuously developed my knowledge and skills, particularly in leadership and management.
Maple Leaf House has provided me with incredible opportunities for growth and career progression. Over the years, I have progressed from Registered Nurse to Clinical Lead, then Deputy Manager, and I am now proud to serve as the Registered Manager of Maple Leaf House.
Working in social care comes with many challenges, including staffing pressures, supporting residents with complex needs, working alongside families, and managing the day-to-day demands of the service. However, I have always viewed these challenges as opportunities to learn, grow, and improve. I use my experience, training, and problem-solving skills to ensure the best possible outcomes for our residents and team.
I am a compassionate and dedicated individual who leads with both professionalism and heart. The wellbeing of our residents, their families, and my colleagues is always at the centre of everything I do. I am committed to creating a warm, supportive, and respectful environment where residents feel safe, valued, and truly at home.
My goal is to continue building a positive culture at Maple Leaf House, where high-quality care, teamwork, dignity, and kindness remain at the heart of our service every day.
Sukhbir SinghJob Title Team LeaderJoined 2022
Writing about my four-year journey in just a few words, or even on a single page, is not easy. It feels a little like trying to explain life without...
Writing about my four-year journey in just a few words, or even on a single page, is not easy. It feels a little like trying to explain life without mentioning love. Every minute I have spent in the care sector has had meaning and taught me valuable lessons, and part of me wants to write about every single one of them.
I started my journey in care in 2022. At that time, I entered the profession with little knowledge or experience. I often describe myself as being like food without salt. I did not fully understand what care was or why I was there. All I knew was that I was looking after someone, and I had a heart that believed in working honestly, with dedication and compassion.
I began working for an agency, mainly covering weekend shifts. Every weekend was different, with a different care home, different colleagues, and different opportunities to learn. Looking back, it was like attending a new class every week, with new teachers and new lessons.
One day, I met a lady in her nineties who changed my perspective completely. She called me over and said, "You are a tall man. Where are you from?" After some conversation, she shared a few simple words that stayed with me forever: "Love people without reasons."
I asked her, "Can people be bad sometimes?"
She smiled and replied, "Try and see."
So I did. Day after day, I tried. I did not understand the lesson immediately, but over time I realised exactly what she meant. That was the day I truly believe I joined care, not because I started working, but because I started understanding what caring really means.
My second chapter began when I was proudly "adopted" by St Matthews Healthcare Ltd in 2024. Bringing with me the experience I had gained, I joined as a Care Assistant. I worked hard, giving my time, love, care, dedication and commitment to the people I supported.
However, my success was never achieved alone. It was the people around me who built the stairs through their guidance, support and lessons. I simply climbed them. Through hard work and consistency, I earned the trust of my colleagues and residents, and that is where my real journey began.
I was honoured to receive the Rising Star Award at Maple Leaf House and later another award in Northampton. During one of the award ceremonies, someone said, "Sukhi got the award, and he is sponsored by St Matthews Healthcare."
Those words made me reflect deeply. When I returned home, I thought about how important it is to give people opportunities. St Matthews Healthcare gave me that opportunity, and I will always be grateful for it.
Later, I was nominated by Gladys to become a Train the Trainer. This opportunity gave me confidence, knowledge and a stronger belief in my abilities. It encouraged me to continue learning and developing myself professionally.
As my skills grew, I applied for a Senior Carer position. My first attempt was unsuccessful. I was disappointed because, like many people, I do not enjoy failing. However, I chose to learn from that experience instead of letting it stop me. I worked harder, gained more knowledge, improved my skills and tried again.
The second time, I succeeded.
Today, I work as a Senior Carer at Maple Leaf House. In this role, I have learned that every minute matters, because a single moment can change everything. The position has helped me develop my leadership skills, strengthen my decision-making, and understand the importance of accountability and responsibility.
Most importantly, it has taught me that learning never stops.
As I said at the beginning, my pen and paper would like to write much more. There are countless memories, lessons and people who have helped shape my journey. But sometimes we have to pause one chapter before starting the next.
If there is one lesson that stands above all others, it is the lesson given to me by that lady many years ago:
Love people without a reason.
Love has its own language. It is powerful, it is beautiful, and it is at the heart of everything we do in care.
This is my little story.
Frequently Asked Questions about Maple Leaf House
What types of Care is Maple Leaf House registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Maple Leaf House have?
There are 30 Single Rooms.
What are the Facilities & Services at Maple Leaf House?
Own Furniture if required, Close to Local shops, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Residents Internet Access are some of the Facilities & Services.
How far is Maple Leaf House to the centre of Coventry?
2.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maple Leaf House to verify any information. View our terms and conditions. Maple Leaf House has an Enhanced Service -what an Enhanced Service includes.
