Hermitage House

The hairdresser is a favourite as she likes to look fabulous.

My mum has been a resident in home for a few months now, and I have got to say the standard of care is outstanding, from coming to view the home all staff from management, nurses, and the carers made myself and my mum very welcome. Mum is more settled than she has been last few years. Mum loves staying in the home and enjoying the activities especially the parties as she loves meeting up with the other residents.

This is an exceptional home. The staff are caring and attentive. My friend has had a wonderful time and the activities and involvement of the staff and residents seem to be growing month by month. All credit to the management team and all staff. A lovely addition was the rehydration stand beautifully presented and well stocked and available to all great idea especially in the heatwave we experienced... shows a great attention to detail and requirements of the users... keep up the great work.

The overall experience for the home, care and dedication of the management, staff and other supporters are of the highest standard. Both my wife and daughter worked in the care environment for many years, and they both say that they have never seen the overall high standard you maintain.

I have been delighted on my four visits to Hermitage House. What a beautiful home filled with caring attentive staff. From the management to domestics they are all kind and efficient. My auntie is thriving.

Beautiful home with lovely rooms and finishes. Very much a home away from home. Staff are very skilled and nothing is too much trouble. They coped with changing needs and tried to do their utmost to be helpful. The staff dealt with medical issues proactively and thoroughly and communication was timely and effective. At the palliative stage, they were sensitive and very caring. My mum was always beautifully dressed and her personal care was excellent. The home was very clean and tidy.

I could not recommend highly enough this care home.

What can I say apart from delighted at the care my aunt has received from staff at Morar Living (Hermitage House). Every one of them have been lovely, kind and caring. They show a genuine interest in her wellbeing. After a horrible experience at her last care home, where she was neglected and ignored, it has brought relief to us all that she finally is getting her dignity back. The review isn't long enough to thank you all for a wonderful place to live.

Beautiful rooms, super modern decor with all the up to date equipment required in a central location is perfect.

The care from all staff at Hermitage House is exemplary and the ambience, food, and environment are all outstanding. Nurses and Carers update an App many times a day, which as next of kin we are to able view the care notes. You may expect to only see medical updates, however, also included, for example, "Settled in room with feet up, a cup of tea, slice of cake and reading his newspaper. Relaxed and content today." Both my parents are residents and they appreciated chef visiting to discuss their favourite dishes. The staff member looking after Maintenance has helped to hang numerous pictures in their rooms, along with tune TVs. Being located beside a park gives an opportunity for a lovely short walk.

I am very grateful for the care and support Hermitage House and its staff offer my parents. All staff without exception are professional, empathetic and respectful. I cannot recommend it more highly.

My Gran has been in hermitage house for 5 weeks and the carers and nursing staff have been absolutely incredible! From getting to know Gran and updating us on the smallest of things to settle your mind! My gran was unsure about going into a care home and now she sees it as her own. From the handyman to the manager, the staff are perfect! The handyman goes above and beyond to make the residents feel like their rooms are their own! They have an app that updates you on their care plan and the rooms and cleanliness are 5 stars, feels more like a hotel than a nursing home!