






Morar Living is proud to present Hermitage House, a thoughtfully designed care home in Helensburgh. Created with comfort, dignity and wellbeing at its heart, Hermitage House offers a welcoming setting where people can truly feel at home while receiving high-quality, person-led care.
The home has been carefully developed to provide both style and substance, combining elegant surroundings with a strong focus on individual choice and independence. Every detail reflects a commitment...
Care Provided by Hermitage House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Standard fees cover a wide range of high-quality services designed to support residents’ comfort, wellbeing, and daily living. This includes all meals and refreshments, housekeeping, laundry, personal care, and access to a full programme of activities and events. Residents also enjoy full use of all communal lounges, dining areas, landscaped gardens, and on-site amenities.
In addition to the standard offering, there are optional extras available to enhance the resident experience. These may include services such as hairdressing, chiropody, newspapers, or certain one-to-one outings and entertainment. These are charged separately, giving residents the flexibility to choose the services that suit their preferences.
In some cases, if a resident or their family chooses additional features such as a larger room or upgraded facilities, a top-up payment may be discussed. All fee details are clearly explained in advance, and the team is committed to making all financial information transparent, supportive, and easy to understand.
The price(s) shown are provided by the care home. Contact Hermitage House for full pricing details and T&Cs.
Contact Hermitage House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Morar Living
- Private Owned
Person in charge
- Katriona Hegarty(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving. Family and friends are encouraged to visit whenever it suits them and their loved ones. Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.
Parking
- Ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.
Hermitage House Reviews (32)
Hermitage House has a Review Score of 9.9 (9.900) out of 10, based on 17 reviews in the last 2 years.
Over all time Hermitage House has 32 reviews.
When I visit her she is happy and can recall activities and events that she has participated in.
They recently had a family day and it was a wonderful day for my aunt to meet other residents and more staff that she wouldn’t normally see such as the reception staff.
Having the activities coordinator helps her stay active and has her using her problem-solving abilities which helps keep her brain active.
The hairdresser is a favourite as she likes to look fabulous.
Thank you so much for your kind review from all at Hermitage House.
My mum has been a resident in home for a few months now, and I have got to say the standard of care is outstanding, from coming to view the home all staff from management, nurses, and the carers made myself and my mum very welcome. Mum is more settled than she has been last few years. Mum loves staying in the home and enjoying the activities especially the parties as she loves meeting up with the other residents.
You have really brought a smile to our faces here at Hermitage House. Thank you so much for your lovely review
This is an exceptional home. The staff are caring and attentive. My friend has had a wonderful time and the activities and involvement of the staff and residents seem to be growing month by month. All credit to the management team and all staff. A lovely addition was the rehydration stand beautifully presented and well stocked and available to all great idea especially in the heatwave we experienced... shows a great attention to detail and requirements of the users... keep up the great work.
Thank you so much for this wonderful review. We are all delighted here at Hermitage House.
The overall experience for the home, care and dedication of the management, staff and other supporters are of the highest standard. Both my wife and daughter worked in the care environment for many years, and they both say that they have never seen the overall high standard you maintain.
Thanks very much for your kind words; this means a lot to all the staff who work really hard to provide great care.
I have been delighted on my four visits to Hermitage House. What a beautiful home filled with caring attentive staff. From the management to domestics they are all kind and efficient. My auntie is thriving.
Thanks for your kind words, it has been a pleasure to look after your aunt.
Beautiful home with lovely rooms and finishes. Very much a home away from home. Staff are very skilled and nothing is too much trouble. They coped with changing needs and tried to do their utmost to be helpful. The staff dealt with medical issues proactively and thoroughly and communication was timely and effective. At the palliative stage, they were sensitive and very caring. My mum was always beautifully dressed and her personal care was excellent. The home was very clean and tidy.
Thank you so much for your kind review. Your mum was an absolute pleasure to look after, with a smile that lit up the room. We were lucky to have her here.
I could not recommend highly enough this care home.
Thanks very much for your very kind review, your Dad is a delight to care for.
What can I say apart from delighted at the care my aunt has received from staff at Morar Living (Hermitage House). Every one of them have been lovely, kind and caring. They show a genuine interest in her wellbeing. After a horrible experience at her last care home, where she was neglected and ignored, it has brought relief to us all that she finally is getting her dignity back. The review isn't long enough to thank you all for a wonderful place to live.
Thanks very much for your kind review, we are so pleased to be able to make a difference. It's a pleasure looking after your aunt.
Having had to make the very difficult decision to placing Mum in a nursing home, the Management team at Hermitage House and the care team couldn't have made the transition any easier. The personal touches from the girls, the genuine care shown, regular updates given have been invaluable. The whole team are lovely, friendly and approachable, nothing is too much trouble!
Beautiful rooms, super modern decor with all the up to date equipment required in a central location is perfect.
Lindsey thanks so much for your kind review. It's so nice to hear and I will be sure to pass this lovely feedback onto all the staff.
The care from all staff at Hermitage House is exemplary and the ambience, food, and environment are all outstanding. Nurses and Carers update an App many times a day, which as next of kin we are to able view the care notes. You may expect to only see medical updates, however, also included, for example, "Settled in room with feet up, a cup of tea, slice of cake and reading his newspaper. Relaxed and content today." Both my parents are residents and they appreciated chef visiting to discuss their favourite dishes. The staff member looking after Maintenance has helped to hang numerous pictures in their rooms, along with tune TVs. Being located beside a park gives an opportunity for a lovely short walk.
Thanks so much for your excellent review. Staff really appreciate this, and it's so nice to read. It makes our jobs so worthwhile. It's a pleasure to look after both your parents.
I am very grateful for the care and support Hermitage House and its staff offer my parents. All staff without exception are professional, empathetic and respectful. I cannot recommend it more highly.
Thanks so much for taking the time to review our home. It is a pleasure to be able to care for your parents and I am so glad they have settled so well.
My Gran has been in hermitage house for 5 weeks and the carers and nursing staff have been absolutely incredible! From getting to know Gran and updating us on the smallest of things to settle your mind! My gran was unsure about going into a care home and now she sees it as her own. From the handyman to the manager, the staff are perfect! The handyman goes above and beyond to make the residents feel like their rooms are their own! They have an app that updates you on their care plan and the rooms and cleanliness are 5 stars, feels more like a hotel than a nursing home!
Hi thanks so much for taking the time to give us this lovely feedback its really nice to hear that you are happy with the care your gran is receiving. I will pass this over to the team who will really appreciate this. Thanks again Lynn
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 29 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hermitage House.
There are no upcoming events for Hermitage House.
Awards / Recognitions (4)
- 13 Jun 2026Recipient: Morar Living
- 13 Jun 2026Recipient: Morar Living
- 08 May 2026Recipient: Morar Living
Meet the Team (3)

Kat is our Care Home Manager, guiding the entire team in delivering seamless, high-quality nursing care across the board.
She is committed and highly professional who consistently going above and beyond for both Residents and colleagues.
With over two years of dedicated service to Hermitage House, Kat gives 100% to her role every single day, ensuring excellence in everything she does.

Debbie has worked in care homes since leaving school and has always been passionate about providing the highest standard of care and support to Residents.
Debbie joined Morar Living in April 2022 and is proud to have worked her way up through the organisation to her current role as Deputy Care Home Manager in Hermitage House.
She is passionate about supporting and developing our team, promoting high standards of person-centred care, and creating a positive environment for both Residents and colleagues.
She is committed to continuous learning and strives every day to ensure our Residents receive the best possible care and quality of life.

Holly is our dedicated Front of House Receptionist and Administrator, proudly running our reception with professionalism and care.
With over two and a half years’ service at Hermitage House, she has become a valued member of our team.
Holly is the friendly, welcoming face that greets all our visitors, ensuring everyone feels comfortable and supported from the moment they arrive.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hermitage House to verify any information. View our terms and conditions. Hermitage House has an Enhanced Service -more info.