Hilltop Lodge

Dad was transferred to Hilltop Lodge from hospital with complex needs. The care and support he has received has been excellent. We are very happy and relieved he is at Hilltop Lodge and would have no hesitation in recommending it.

My sister was placed into Hilltop Lodge after an extensive hospital stay to be assessed for ongoing care. Having had no experience or dealing with care homes I was given a lot of useful information and help with make me make the decision to keep my sister at Hilltop Lodge rather than move her somewhere else as she had become used to the staff.

Mum was transferred to Hilltop Lodge directly from the hospital for an assessment period. Her room is bright and sunny with a modern ensuite bathroom. My mum has been unable to access any facilities, but I have seen the lounge and dining room which are bright and airy. Individual staff are friendly and helpful and always willing to help or answer questions.

Very friendly care home. My wife has been a resident since August 2022 and considering her issues has settled with the help of the carers. All the staff are caring and approachable.

She still misses him but thanks to the care and attention she has received from Hilltop Lodge including social activities she has found a new motivation and is very happy in her new life. She constantly mentions how lucky she feels to be where she is. Thanks again.

Hilltop Lodge is a great care home. The staff are very friendly and very good at their job. I have full confidence in the home, from the nurses and carers to the house keeping and laundry staff. Please keep up the great job you are all doing.

The food is home-cooked and plentiful, and the home modern and well maintained with excellent facilities.

Management was nonresponsive to any issues I had. They would listen but nothing was done, problems were still ongoing.

I have mainly dealt with the same staff throughout this time which is another big plus. Hopefully when restrictions are relaxed completely, family will be able to help take some of the strain off the overworked staff.

My husband was in Hilltop Lodge for only 2 weeks for end of life care. It was a particularly difficult time because of Covid 19. The staff could not have been more kind, considerate or helpful. The Covid security was excellent and it allowed me to be with my husband when he passed away.

Although my mum was only at Hilltop View for a short time before she passed away - her stay there was very comfortable. All the staff that we met were extremely kind and considerate and although we couldn't visit much due to Covid-19, the staff kept us informed reassuring the family of any updates. A big thank you to everyone at Hilltop View.

A very well-run home with caring staff and carers. Could do with a little more activity staff as there's only one at the moment and the residents need activity games etc to happen.

However, on the whole, the care is good.

Very happy with the care taken.