
The care mum received from the staff was brilliant. They were attentive, personal and genuineJill N(Daughter of Resident/Service User)



The care mum received from the staff was brilliant. They were attentive, personal and genuineJill N(Daughter of Resident/Service User)



Holly Oak dementia care home is a state-of-the-art home providing specialist, person-led dementia care in Dursley. Part of The Hollies Care Home, the dedicated and qualified teams provide extensive 24-hour care and support from the early stages through to the later stages of dementia.
Located in the Cotswold countryside, Holly Oak offers high-quality care in a welcoming environment. Currently undergoing refurbishment, Holly Oak has 46 en-suite bedrooms and a range...
Care Provided by Holly Oak
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks, and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle program
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Holly Oak for full pricing details and T&Cs.
Contact Holly Oak to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzanne Tullet (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (46)
Visiting
- Feel free to visit at any time, it is home and community for the residents, open 24 hours a day 7 days a week. Visitors will need to ring the doorbell as Holly Oak is locked up safe and secure at night. Please remember to sign the visitor book on arrival and on leaving.
Parking
- Plenty of parking and reserved space for visitors and disabled guests.
Holly Oak Reviews (41)
Holly Oak has a Review Score of 9.2 (9.218) out of 10, based on 7 reviews in the last 2 years.
Over all time Holly Oak has 41 reviews.
Holly Oak Care Centre is simply outstanding. My mum settled in immediately and thoroughly enjoys the daily activities (especially the music sessions), plus the trips out in the minibus. Meals provided at Holly Oak are nutritious and appetising. Rooms are stylishly furnished and always spotlessly clean and tidy. The Care Team are incredible. Their compassion is second to none. It is a great comfort that I know my mum is being well cared for and that her health and wellbeing is continuously monitored. The staff are friendly, welcoming and supportive when I visit and they always find time to have a chat, usually over a cup of tea. I cannot recommend Holly Oak Care Centre highly enough.
We appreciate your kind words, we are so pleased your mum has really settled with us here at Holly Oak. I am happy to read that your experience every time you visit is enjoyable too.
Exceptional care home, great staff and facilities.
Thank you for lovely kind words and ongoing support.
We have found that the home is of high standards, and the care given to my mother is excellent. The decision to move mum into a home was a very hard one to take and It's reassuring to know that mum is in safe hands.
Thank you for your feedback, and we are very pleased that you take comfort knowing your mother has settled into her new home. Your mum brings great fun, and happiness to the Holly Oak family.
When I moved my wife into the care of Holly Oak, I wished for her to settle in and become part of the group, which has been made possible by the nature and the inclusivity of the staff.
The facilities and scope of activities are there to be embraced by all.
I would highly recommend this Care facility to others in need.
We are so happy to hear your lovely comments. We at Holly Oak's like to make everyone feel as though they belong to the family. Your wife brings great fun, and happiness to our home and we are very lucky to have her. Thank you for your ongoing support.
We moved my father and mother-in-law into Holly Oak Care Centre at the end of January after a very careful selection process, a lot of thought, and no little concern about how they would adapt having been cared for in their own home for over two years. Thankfully, that careful selection meant that our worries were unfounded. The amazing team of carers made them feel very welcome from the moment they arrived, and their ongoing care, professionalism and compassion have helped both of them settle in very quickly. My mother-in-law thinks she's in some kind of posh hotel because of all the people in the common rooms and the attentive staff (which is no bad thing) and my father-in-law enjoys the food (his last remaining pleasure) and can take a nap whenever he needs. The common rooms are smartly furnished and welcoming (the Orangery especially) and the individual rooms are modern and stylish, but it is the staff who make Holly Oak what it is - their care and compassion stand out.
Thank you for your feedback, and we are very pleased that you take comfort knowing your father and mother in law are settled in their new home. We are very proud of the Holly Oak's and know that the environment compliments the independence of those living with dementia. We are extremely lucky to...
Very supportive people even during times of need and such good care staff. Nan has truly settled in and the best decision was made to move her to where the support is so fantastic. The food is amazing and the activities are daily.
Thank you for your lovely kind words, Nan has settled beautifully and we feel blessed she is part of our family.
My father has settled in really well at the Holly Oak Care Centre, thanks in no small part to the wonderful care staff who have been so kind and helpful. The facilities in the home are first class and there are regular activities for the residents to enjoy. My father particularly enjoys the music sessions and they even got him up dancing. He also seems to enjoy the food and a glass or two of red wine, Holly Oak is a everything we hoped for in choosing a care home and I would have no hesitation in recommending it to others.
Thank you for your review. I am so pleased to read that your experience with Holly Oak from day one, has been excellent! We are very proud of the hard work our staff put in, and we are very grateful to read such wonderful compliments.
After a really difficult time in hospital Mum came to Holly Oak Care Centre for some respite care. The team were thoughtful, caring, considerate and took care of our whole family. Mum is so settled and happy that she is now going to stay as a resident.
Thank you for your review. I am happy to read that you are pleased with the support and service Holly Oak team provides Mum, and your family with, your mother really has settled in, and we are so pleased Mum has become a permeant resident with us here at Holly Oak.
We were travelling 300 miles each way to visit plus overnight stays in hotels after we had to sell Mum's bungalow to continue paying for her care.
The management very kindly arranged for Mum to have an assessment and were happy to accept her here in Gloucestershire to be near her family. Unfortunately, Mum's condition has deteriorated somewhat, but the Staff have looked after her well, and have been very courteous and patient with her moods.
Thank you very much for your review, we love having your mum here with us at Holly Oak.
They have listened to my father to understand his needs and fears to make him feel at home and safe in the community.
I cannot praise Holly Oak Care Centre and all staff, from managerial to carers and cooks enough. Thank you.
Thank you so much for your lovely and kind feedback. It is lovely to see dad has settled well in his new home.
Following a relatively quick physical and cognitive decline after a diagnosis of frontal-temporal dementia and Alzheimers at the relatively early age of 67 it became clear that the home care that my brother, who is single, was receiving, was no longer sufficient to meet his needs, and that residential care was essential. I was therefore delighted that a place became available at Holly Oak Care Centre in February 2022. The care he is receiving is first class, with his best interests being attended to in every way possible, both from the health and social perspective. The activities provided and his daily care are first class, including the provision of a keyboard so that in a very limited way he can continue to be provided with a link to his musical ability. All in all I am very impressed with Holly Oak and the care provided by the staff and the environment.
Thank you for your comments, we always put the residents interests first here at Holly Oak as it is their home, and we pride ourselves in offering a wide range of activities to suit everybody's taste.
Holly Oak Care Centre is a beautiful home offering a high standard of care by friendly and helpful staff. Mum settled very quickly and enjoys the frequent and enjoyable variety of activities, for example, singing, trips out in the minibus and the Jubilee party.
Thank you for your lovely and kind words. We love to be able to offer activities and day trips out. We also love holding events where families can also be very much involved.
I have no doubt that my Dad is being well looked after at Holly Oak Care Centre, and I do not need to worry about his treatment. The staff there have the best interests of their residents to heart and provide many activities that keep my Dad very happy being there.
Thank you for your comments, we always put the residents interests first here at Holly Oak as it is their home, and we pride ourselves in offering a wide range of activities to suit everybody's taste.
Rooms are beautifully appointed. All can be personalised as desired. Residents are looked after and cared for in a thoughtful and relaxing manner. Residents certainly felt a part of a family. Likes and dislikes are accommodated 100%. All staff are extremely friendly, courteous and hopeful, and they always have time for relatives as well as residents.
Thank you so much for your lovely comments. We think of you all as our extended family here at Holly Oak and it's nice to hear you feel the same.
The support that they gave us was truly appreciated with telephone calls to keep us updated, accommodating visits through such a difficult time and such kindness.
We feel very fortunate that mum spent the last few months of her life in such a loving and safe environment where she was treated with the upmost dignity.
We would not hesitate to recommend Holly Oak.
Thank you so much for your lovely comments, it was with great privilege that we were able to look after your mother in the final period of her life. Your mum was a joy, she always made us smile and we miss her dearly. Thank you again for your kind comments.
We would also like to thank the team for making Christmas day 2021 so special, allowing us to be together as a family celebrating the festive period. The food and service provided on Christmas day was outstanding, and it was also great to see the staff joining in with the festive spirit.
Thank you all very much for your dedication and support.
Thank you very much for your response; we love having your mum here with us, and we are glad she is now settled. One thing we try to do here at Holly Oak is to keep residents spirits up, and I'm glad we could do that for you, mum and your family at Christmas.
My mum has been a resident at Holly Oak Care Centre for just over a year and I cannot speak highly enough of the care home. She had previously been living in The Hollies and moved to Holly Oak on the advice of the home due to changes in her care needs. The Holly Oak environment with its 'household model of care' provides a supportive, family environment which has really helped to address my mums spiralling anxiety and allowed her to enjoy socialising and activities again. The improvement in her quality of life has been a huge relief and there are lots of activities going on. All the staff are so welcoming, friendly and supportive, both to my mum and to us as visiting family. The home has seemed to navigate the difficulties of Covid extremely well and worked hard to enable visiting during challenging times. I have appreciated the lovely facilities at Holly Oaks, in particular Betty's tea room, where we can have a family get together in a supportive environment over a very delicious cream tea!
Thank you so much for your lovely feedback. We are so pleased to see Mum enjoying activities again and socialising with friends and family here at Holly Oak Care Centre. We have tried so hard to keep things positive and upbeat during the pandemic and your feedback has been greatly received in the knowledge that we have achieved that.
We are so pleased with the excellent care provided to our Dad from all of the staff at Holly Oak Care Centre. My Dad was diagnosed with Frontal Lobe dementia (early onset) at the age of 62, which was devastating for my brother and I. When his cognitive abilities declined and with young families ourselves we felt we had to make the most difficult decision to move him to a care home. Thanks to the professional and passionate staff at Holly Oak this difficult process turned out to be life changing and a huge relief. Dad is now very settled and happy. I would highly recommend this home for dementia care, both early onset and advanced.
Thank you for your review, we really appreciate your kind words. We are so pleased we could help you and support you and your family at a very difficult time, we absolutely love having your dad here with us at Holly Oak, and we love seeing how happy and settled he is here.
Activities are planned to engage residents and suit their interests and staff have worked hard to keep a very positive outlook during this challenging year. We are very appreciative.
Thank you for your review, I am pleased to read you are happy with the care and support we give your mother. We try our best to facilitate family and friends visits as best we can, whilst following the government guidelines in what has been a very challenging time. Your mother loves to take part in...
Mum is always looking good, hair done, wearing clean clothes. The staff ring to keep me up to date on any changes in Mum.
Thank you for your kind words. Here at Holly Oak we are a family and that includes our residents family too, during the pandemic it has been very difficult for resident to see family as much as they would like to, so we try and use other channels for communication as much as we possibly can.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Holly Oak.
Accreditations
There are no accreditations posted yet for Holly Oak.
Meet the Team (1)

Having previously led the team at Winchcombe Place, I’m excited and feel privileged to lead a new team and ensure that everyone’s supported, working together and managing a team I’m proud of.
I started my working career after studying a Pharmacology degree, which led me to work in a community pharmacy, and after hearing all the wonderful things about Care UK, I wanted to try something new in my career, so I joined Care UK.
Previously at Care UK, I was Deputy Manager at Winchcombe Place and have taken part in the Future Home Manager Program to help me develop my skills and understanding of home care to be a successful home manager. Within my role, I believe you need to be knowledgeable on a wide range of key areas, responsible, approachable, efficient and understanding, which has helped me develop a successful team.
Outside of work, I love to dance, and previously I’ve been featured on television in a dance competition.
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