Holly Oak

Holly Drive, Drake Lane, Dursley GL11 5HA
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9.7 41 Reviews
  • Holly Oak, Dursley
Holly Oak dementia care home is a state-of-the-art home providing specialist, person centred dementia care in Dursley. Part of The Hollies Care Centre, the dedicated and qualified teams provide extensive 24-hour care and support from the early stages through to the later stages of dementia.

Located in the Cotswold countryside, experience high-quality care in a welcoming environment. The purpose-built home has 46 en-suite bedrooms and a range of luxury facilities including a café, cinema room and hair and beauty salon.

The team at Holly Oak take the time to get to know each resident as an individual, making sure they respect and embrace their personal identity and all that is special to them.

Holly Oak is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

Holly Oak is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Care Provided by Holly Oak

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950
  • RESPITE Self-Funded Nursing Dementia Care: from £1950

These prices are only a guideline, please contact Holly Oak to find out the exact price for your requirements.

Contact Holly Oak to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Holly Oak to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • TBC (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (46)
  • Single Rooms with Ensuite Wet Room (46)

Visiting

  • Feel free to visit at any time, it is home and community for the residents, open 24 hours a day 7 days a week. Visitors will need to ring the doorbell as Holly Oak is locked up safe and secure at night. Please remember to sign the visitor book on arrival and on leaving.

Parking

  • Plenty of parking and reserved space for visitors and disabled guests.

9.7

Holly Oak has a Review Score of 9.7 (9.670) out of 10, based on 13 reviews in the last 2 years.
Over all time Holly Oak has 41 reviews.

Overall Experience
  • 39
  • 2
  • 0
  • 0
  • 0
Date Published
  • 41
  • 5
  • 7
  • 13
  • 28
Reviewer Connection to Holly Oak
  • 17
  • 12
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Kevin E (Son of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Holly Oak for a while now and I remain very happy with the quality of care that my father has been given during some extremely challenging times. In addition, the support that my mother has been provided with has been admirable. Thank you all very much.
Reply from Nicole Allen, Administrator at Holly OakThank you so much for your kind words. Your father is loved by all here at Holly Oak, and we love seeing him and your mother together and will continue to support you all as our extended Holly Oak family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Holly Oak is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.845 for Holly Oak is calculated as follows: ( (134 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.845
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Holly Oak is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

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Meet the Team (0)

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