Hutton Manor

Crawshaw Road, Pudsey LS28 7UB
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9.8 54 Reviews
  • Hutton Manor, Pudsey
Welcome to Hutton Manor Care Home, a state-of-the-art residential and dementia care home in Pudsey. Hutton Manor combines luxury with exceptional care, providing a vibrant and supportive environment for all residents.

Five-Star Setting and Exceptional Care
Hutton Manor is a modern bright and airy care home with an inviting reception area and delightful café with garden patio, for those lovely sunny days. Experienced healthcare professionals deliver person-centred care tailored to each resident’s needs, ensuring everyone feels special and well cared for.

Specialised Dementia Care
The dementia suite is designed for freedom and security, with areas to walk, sit, and chat. The care team creates personalised plans encouraging communication and meaningful activities, enhancing residents' quality of life.

Community Integration
The home has strong ties with local organisations, hosting events and intergenerational activities that positively impact residents' mental health and wellbeing.

Veteran Friendly
The Home are proud that they have achieved Veteran Friendly Accreditation meaning the home can support veterans with their wellbeing needs, addressing social isolation and providing signposting to statutory and charitable services.

Beautiful Gardens and Active Living
Landscaped gardens offer a serene environment that encourages an active lifestyle, and many opportunities to enjoy the fresh air.

Luxurious Bedrooms and Suites
Each bedroom suite at Hutton Manor is beautifully appointed, offering stunning views. The home also offers deluxe suites, providing even greater space and comfort for residents.

Luxurious Amenities
Hutton Manor provides unlimited Wi-Fi, an on-site beauty salon, and a coffee shop for residents and visitors.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1330
  • Self-Funded Residential Dementia Care: from £1345
  • RESPITE Self-Funded Residential Care: from £1330
  • RESPITE Self-Funded Residential Dementia Care: from £1345

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Hutton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mishel Ingle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority, NHS, Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (84)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors Welcome .

Parking

  • Large Free Car park on site.

Hutton Manor Reviews (54)

Total of 54, showing 41-54
9.8

Hutton Manor has a Review Score of 9.8 (9.787) out of 10, based on 15 reviews in the last 2 years. Over all time Hutton Manor has 54 reviews.

Overall Experience

  • 52
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Date Published

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Review from L G (Son of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting several care homes for my parents, I can say with confidence, Hutton Mannor outshines every other home I visited. All the staff are so lovely and friendly. Hopefully, when Covid restriction is relaxed, visiting will be easier.
All in all, 5-stars.

Reply from Helen Fowler, Home Manager at Hutton Manor

Thank you for such a lovely review. It is an absolute pleasure caring for your parents. The team at Hutton Manor are looking forward to the indoor visits.

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Review from A K (Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been treated with respect.

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Review from Sherie W (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I would not recommend this care home to anyone who’s relative has challenging dementia. Dad was asked to leave this home after three days, due to their negligence. They constantly phoned me with negative comments about my dad, which most were untrue. The manager refused to take calls from me, instead
delegated her deputy who was very kind. It is a lovely looking home but in my opinion, they are not equipped to look after anyone who has challenging behaviour. I got zero support from them at what was the most upsetting time possible for us, as a family. Research this home and management as thoroughly as you can before you choose to place your loved one with them.

Reply from Helen Fowler, Manager at Hutton Manor

Unfortunately, due to the nature of the behaviours presented on admission and throughout it was very clear a more specialised environment was required for your father. Ensuring the wellbeing of all residents is paramount and I have a duty of care to ensure all residents and staff are safe. I understand this was disappointing for you to hear as initially your wishes were for your father to continue to reside at the home. Regarding the phone calls, you say were always negative we have to inform relatives of any changes regarding their loved one’s care needs. Not at any point did I refuse to take calls from yourself. I have a deputy Manager to support me at the home who has also had discussions with yourself. We support residents with various behaviours but unfortunately if those behaviours escalate to the point of putting themselves and others at risk then a more suitable placement may be required. I would welcome anyone who wishes to research the home to do so.

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Review from B M (Resident) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring I have made new friends.

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Review from Pam H (Daughter of Resident) published on 17 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a sad and worrying time when you have to make the decision to put a loved one into care. Even more so as the day after my Mum went in, we went straight into lockdown. The staff at Hutton Manor are amazing. They are supportive of any concerns and went above and beyond to let us see Mum at
a distance during the lockdown. We saw Mum twice through the patio and spoke over the phone. Mum always looked settled and happy when we saw her on the web site photos. Because of Mum's Alzheimer's / Dementia, she does not fully understand why we can't see her but it seems the staff are constantly reminding Mum of the situation. They have put on some lovely activities throughout this difficult time and I praise them highly for that. I am looking forward to the time I can see Mum properly again to give her a hug, as I went from seeing her every day to just those couple of distant visits. If it meant it kept the residents and staff safe it was worth it. Such a lovely place I would highly recommend it to anyone.

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Review from George C (Resident) published on 25 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoyed doing the garden the other day. It helps with the current situation. Being out in the garden helps.

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Review from Gillian C (Resident) published on 25 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like a large hotel. food good. The care of each one of us is good. All staff is caring. We are fortunate in being here, especially during the lockdown. I feel safe here.

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Review from E T (Resident) published on 18 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very kind, moved bedroom to beautiful room with view of tree. You can have anything you want here. The cakes and food are lovely.

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Review from M B (Friend of Resident) published on 15 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited by way of seeing my friend. I was greeted by the manager who directed me to her. I came into the lounge. What a lovely space. this was, decorated in cream and turquoise. Everything was very tasteful. Through an archway, it leads you into an area to have a drink from a bar. I was invited to
the dining room after being invited to stay for lunch. The tables were set with white covers and napkins and set for starter, main course and sweet. It was like a five-star hotel what I saw. The staff was attentive. I wish I could have a place there.

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Review from S B (Daughter of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was one of the first temporary residents to go into the oh so beautiful Hutton Manor. In his own words, he said it was unfortunate that he was only in for four weeks respite. He loved everything about his stay and wishes to go back in permanently at a later date. The home and staff are just
wonderful. Would most certainly recommend.

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Review from Julie B (Friend of Resident) published on 23 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Yesterday I visited my friend and it was lovely to see my friend, all the residents and staff involved in such a positive activity. Music and memories, I think it was called.
All the staff and the manager were really involved and attentive, encouraging everyone to get involved, singalong and play musical
instruments.
I would really recommend this beautiful home with such caring staff, to anyone looking in the Pudsey/Calverly area of West Yorkshire.

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Review from J B (Respite Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good home. The staff are very good, polite, kind and caring to me. I would come back for more respite.

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Review from S A (Sister of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my sister. This place is lovely with beautiful decor, it looks like a hotel.
My sister's room is lovely and very spacious. The staff are really nice and very friendly.

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Review from Wendy S (Daughter of Resident) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are currently staying at Hutton Manor. It’s their first time in a care home and they didn’t have the chance to visit before their stay, so were very pleasantly surprised when we arrived. It is beautifully decorated, all the rooms are light airy and very comfortably furnished. The staff have
been wonderful providing care, support and reassurance to my parents to help them settle. It feels very personal and they are doing everything they can to help them feel at home. They have also been very kind to me too and I am made to feel very welcome when I visit. My parents are enjoying the food, love their rooms, they speak highly of the staff and feel very spoilt in the luxurious surroundings. They have only been there a short time but based on their experience so far I can highly recommend Hutton Manor.

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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Hutton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Hutton Manor is calculated as follows: ( (161 Excellents x 5) + (15 Goods x 4) ) ÷ 176 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.872 Points relating to the number of positive Reviews for Hutton Manor is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 15 Positive Reviews ÷ 17.2 = 0.872

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

Mishel Ingle

Mishel Ingle Ingle

Job Title: Care Home Manager

Joined: 2024

After spending 10 years in the NHS caring for adults with learning disabilities, I qualified as a Mental Health Nurse and transitioned into private healthcare. In my career, I've managed several care homes, eventually progressing to the role of Regional Manager. Additionally, I worked as an Independent Mental Capacity Assessor and became qualified as a Dementia Care Mapper.

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