Kingfisher Care Home

Cleveland Road, North Shields NE29 0NW
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9.6 25 Reviews
  • Kingfisher Care Home, North Shields
Kingfisher Care Home – North Shields, Tyne & Wear

Kingfisher Care Home offers a flexible range of care services including residential care, nursing care, dementia care, respite care and palliative care. The purpose-built home has 50 en-suite rooms together with a range of relaxation spaces including lounges, dining rooms and family bistro facilities providing a selection of spaces for residents to watch television, listen to music or read. Outside, the home provides wrap-around landscaped gardens for residents to relax on warmer days. It also has its own hairdressing and nail salon for residents to enjoy a treatment.

Kingfisher provides high-quality, person-centred care in a warm and homely environment. With a dedicated care team and personalised care plans, residents’ individual needs and preferences are always respected, helping them to live fulfilling, happy lives.
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Care Provided by Kingfisher Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Fees are determined on individual resident need based on pre-admission assessment

The price(s) shown are provided by the care home. Contact Kingfisher Care Home for full pricing details and T&Cs.

Contact Kingfisher Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Kingfisher Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kristie Goodall (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (8)

Kingfisher Care Home Reviews (25)

9.6

Kingfisher Care Home has a Review Score of 9.6 (9.623) out of 10, based on 12 reviews in the last 2 years.
Over all time Kingfisher Care Home has 25 reviews.

Overall Experience
  • 21
  • 4
  • 0
  • 0
  • 0
Date Published
  • 25
  • 5
  • 6
  • 12
  • 13
Reviewer Connection to Kingfisher Care Home
  • 14
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from J R (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident in this care home and they were the happiest years for her as she had a very bad time during lockdown. While she had Alzheimer's she became very depressed which was because she couldn't understand she couldn't have visitors or go out. Before lockdown, she was a very social person
so the company and activities that the care home provided brought back a sparkle. She was very well cared for and the staff were wonderful at keeping us informed about everything. Unfortunately, she is no longer with us but the sympathetic way the whole of the staff looked after all of us as a family was way beyond kind and we as a family couldn't praise them enough.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for sharing your thoughts with us. We are happy to know that your mum was comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards.
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Review from Jacqueline B (Sister of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family are very happy.
The home is welcoming and clean and the staff bend over backwards to help, you only have to ask once and it's done!
Well done to all at Kingfisher Care Home!
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for sharing your thoughts with us. We are happy to know that you're satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi.
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Review from Angela C (Father-in-law of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The caring staff are always willing to help. My mother-in-law likes it here. The cleaning staff are always working hard and it shows. Management is approachable. Plenty of hydration and food sounds of good quality. Staff are always interacting with residents and buzzers are answered straight away. The
room is nicely decorated. The home is safe and secure and all staff are using PPE. Well done, you should all be proud of the work you do.
Reply from Rahi Joshi, Marketing Associate at Kingfisher Care HomeThank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mother-in-law is at ease with us. I'll forward your warm sentiments to our home team.
Best Regards.
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Review from Margaret S (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was staying at Kingfisher for palliative care. I can’t thank all the staff enough for the excellent care and attention they gave her. Her last days were made very comfortable and peaceful. I am so grateful to everyone.
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Review from H W (Daughter of Resident) published on 16 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During this difficult time, my mother has had the best care ever. Staff informed us frequently, video calls, telephone calls and updates up to three times a week. Whenever we have video called with my mother, she has been clean, happy, and willing to talk. When we have been allowed to visit in the garden,
the staff are always wonderful, offering us tea and making sure our visit was as good as it could be. An excellent home with excellent staff. Well done Kingfisher.
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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Kingfisher Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Kingfisher Care Home is calculated as follows: ( (119 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 141 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Kingfisher Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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