KYN Hurlingham

I am so glad I made the decision to come here for 2 weeks post-surgery rehab after major knee revision. After 6 days in hospital I arrived barely able to walk and exhausted. Here I have received outstanding care, excellent physiotherapy twice daily, delicious nourishing food, and all in delightful surroundings. The air conditioning was such a relief during the scorching heat of early July. I heartily recommend this outstanding care home to anyone wanting respite care after an operation

I came to KYN for respite care after surgery with complications. We had visited a number of establishments prior to the surgery and were welcomed by KYN and shown all areas of the building and met the staff. We were so pleased we chose KYN though there was no competition really! Its location was perfect for London so friends and family could visit easily. The building, rooms, facilities and garden were all lovely. I loved my room and was encouraged to bring my own pieces - I had a lot of flowers! The nursing staff, my physiotherapist, and the care staff were all exemplary. I'd had a tough time in surgery and they all helped to make me feel human again! My visitors were all welcomed, we had fun, (had a family movie night in the fabulous private screening room,) and it felt like a holiday as much as a rehabilitation! Thank you KYN! I know where I'm coming if I ever need special care again, as do all my visitors now!

- Superb building, comfortable room and amazing garden setting, with well adapted bathrooms and hospital style bed (although well disguised)

This is a premium service, and duly comes with a premium price tag. But when you need the highest level of care, it is worth every penny, and I would recommend to anyone.

KYN Hurlingham and the excellent team there provided exceptional, restorative respite care for my father to recover from brain surgery. Before leaving hospital we were extremely concerned about him returning directly home because he needed specialist help navigating stairs, restoring mobility, monitoring the surgical wound and medication, recovering from major surgery, regaining strength, building healthy appetite and starting a rehabilitative physio program while compensating for anticipated balance and dizziness challenges arising from this surgery. During his short stay, my father made tremendous progress with his recovery thanks to the genuinely caring, attentive, kind and motivating staff as well as the nourishing, uplifting environment. As a family we were warmly welcomed and the team made special efforts to attend to my father's needs and wishes. All team members were remarkable for their warmth, professionalism, expertise and commitment to ensuring the best possible experience.

KYN provided us with an absolutely outstanding experience from our first interaction which set the standard that KYN maintained 24/7. The facilities are beautiful, thoughtfully decorated and furnished giving a feeling of luxury with all the practical details. The catering attended to every need, with a varied quality choice of options. The real accolade must go to the staff, whether it be the catering, care staff, nursing staff or physiotherapist, all were positive, friendly and willing to go above and beyond, learning very quickly particular preferences/routines and looking to anticipate needs. The physiotherapist provided tailored support finding the right balance to progress with recovery and explaining the healing process in a pragmatic and easy to understand way. Even the messy administrative parts such as changing GP clinic, obtaining medical devices etc were seamlessly managed by the staff of KYN such that the only thing for residents to do is to rest, recover and enjoy.

My wife came to KYN on 19th January from hospital, very frail and on palliative care. Her admission procedure and standard of care whilst here has been first class. Excellent nursing care to make sure she was receiving enough medication and regular repositioning to prevent pressure sores. The staff at all levels have been extremely caring, friendly and efficient. I have been truly impressed throughout.

I spent only a few days at KYN Hurlington but I was welcomed and immediately made to feel at home by staff and residents alike. The members of staff I met were friendly, kind and caring, and from what I saw they discreetly watched over the residents, stepping in to help if required or with suggestions to make them more comfortable. The beautifully restored building, including many original features, together with carefully created decorations and furnishings, created a calm and peaceful atmosphere throughout. My room was bright, quiet and extremely comfortable. A home from home if care required.

I think the staff are excellent, caring and kind. they listen to you and you can freely express your thoughts and needs.

My mother came to KYN Hurlingham for two weeks of respite care following major spinal reconstruction surgery. This was an incredibly stressful and emotional time for both of us. As her daughter, I felt the enormous weight of responsibility to find somewhere she would be not only safe, but truly cared for with dignity, compassion, and warmth. KYN exceeded all expectations, and I wouldn't place her anywhere else.

From the moment she arrived, the standard of care was exceptional. The nurses, carers, and physiotherapist showed unwavering professionalism and genuine kindness. They took time to understand my mum's needs and to make her feel comfortable, seen, and respected.

Mum is now continuing to recover at home, but KYN put her in the best place mentally and physically to be able to continue this. Thank you so much to everyone that looked after my mum. You are all such wonderful people.

I can truly find no fault in KYN Hurlingham! The time spent was peaceful and restorative. The staff were kind, friendly, and responsive to me and all my needs were met with ease. The food was delicious and had great variety. The gardens were so beautiful and very healing. The entertainment was fantastic, classes for all, screening of films in the beautiful cinema and dance classes. Included in my stay were spa treatments including massages, facials and hair cuts which relaxed me even more. It was the most relaxing and healing stay and I recommend KYN to anyone wanting peace, joy and healing time. Thank you to everyone at KYN Hurlingham.

I've had a brilliant respite stay at KYN Hurlingham - all the staff have gone over and above to make my stay here an excellent one. Would highly recommend.

My son, recovering from brain surgery, was in need of complete rest, support and peace and we a family began a search for somewhere that could provide this. By a wonderful chance we stumbled across 'KYN' and how lucky we were to find it. For a fortnight he has been cared for in every way that I could only dream of. The care has been exceptional. The staff every single one of them kind, friendly, helpful the gardens, food and bedrooms gorgeous, the ambience and the other residents welcoming and I thank KYN for everything.

KYN Hurlingham has provided the caring environment at the most vulnerable time of my life. My rehab journey has been flawless. Instead of looking back at a time that could have been miserable, it is one filled with fun and opportunity for me to the centre of attention so I could see my friends, family and staff in a warm & welcoming environment. I even rekindled a love of art and discovered karaoke.

My elderly Father moved to KYN post-stroke in November. The care & attention has been truly excellent. Every detail has been thought of. We truly cannot praise highly enough.

The focus on mind, body and soul, is encouraging her to leave her room, engage and be mentally/physically stimulated, which is pleasing to see. The home itself occupies a lovely quiet spot and is comfortably appointed. I would like to personally thank the onboarding team for their patience and flexibility during the moving in period, allowing us to use the Kyn taxi and enjoy the restaurant on our initial visits. So far, everything has been exceptional.

The welcome and service from all of the staff at KYN was exceptional and beyond anything I have encountered before. It is a beautiful new care home with well-designed rooms and great facilities. I would recommend KYN to anyone considering a care home for themselves or a family member.

KYN Hurlingham has set the bar very high in terms of what one could ask for in a nursing home. So high that going elsewhere, having stayed here would be a disappointment in all respects. In writing this review, I find it hard to fault anything so I will concentrate on the absolutely outstanding. This would be the dedication and kindness of all the staff, the beautiful rooms and garden, and food served anywhere you wish at any time you wish. The menus are what one would expect in a very good restaurant, not a nursing home and special diets are catered for. Lastly at KYN, you will find a very happy, welcoming atmosphere which fills the home and uplifts the spirit.

I have since recommended this KYN Hurlingham Care Home to several other people. The brochure, clearly and well put together, gives a considered description of the solace and restorative services provided. Bravo.

I had such a lovely time, I felt so cared for and right at home from the first day and the other residents were charming. My room was very pretty and my friends who came over from the Hurlingham Club to join me for lunch thought the food was delicious. It was lovely to be able to host them. I was very impressed by the value, a lot was included in the fee - no hidden extras at all. A big thank you to dear lady who gave me the most wonderful and careful massage. The nursing staff was very good, it was a great improvement from my previous care home. I only had a short stay but I would happily live at KYN when the time comes.

I had very good care from the staff and found all of them so helpful and cheerful in the home, which really made my stay here so enjoyable and warm. I will come and stay with you again soon.