What types of Care is KYN Hurlingham registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at KYN Hurlingham?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is KYN Hurlingham to the centre of London?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

KYN Hurlingham care home, 28 Daisy Lane, London SW6 3DD

Review from Anne G (Daughter of Resident) published on 18 August 2025
Submitted via Website • Report

Overall Experience

My mother came to KYN Hurlingham for two weeks of respite care following major spinal reconstruction surgery. This was an incredibly stressful and emotional time for both of us. As her daughter, I felt the enormous weight of responsibility to find somewhere she would be not only safe, but truly cared

for with dignity, compassion, and warmth. KYN exceeded all expectations, and I wouldn't place her anywhere else.

From the moment she arrived, the standard of care was exceptional. The nurses, carers, and physiotherapist showed unwavering professionalism and genuine kindness. They took time to understand my mum's needs and to make her feel comfortable, seen, and respected.

Mum is now continuing to recover at home, but KYN put her in the best place mentally and physically to be able to continue this. Thank you so much to everyone that looked after my mum. You are all such wonderful people.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you so much for your kind words and for sharing such a heartfelt experience. We are so glad that you entrusted KYN Hurlingham with your mother's care during such a delicate and emotional time. It means the world to us to know that our team provided the safety, dignity, and compassion you were seeking-and that your mother felt genuinely seen and respected throughout her stay. Every nurse, carer, and physiotherapist will be deeply touched to hear how their professionalism and kindness made a difference. We are so pleased to hear that your mother left feeling strong and ready for the next chapter of healing at home. Thank you again for your trust, your warmth, and your generous praise. We're cheering you on from KYN and sending you both our very best wishes,

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Review from J P (Resident) published on 3 June 2025
Submitted via Postal Card • Report

Overall Experience

I can truly find no fault in KYN Hurlingham! The time spent was peaceful and restorative. The staff were kind, friendly, and responsive to me and all my needs were met with ease. The food was delicious and had great variety. The gardens were so beautiful and very healing. The entertainment was fantastic,

classes for all, screening of films in the beautiful cinema and dance classes. Included in my stay were spa treatments including massages, facials and hair cuts which relaxed me even more. It was the most relaxing and healing stay and I recommend KYN to anyone wanting peace, joy and healing time. Thank you to everyone at KYN Hurlingham.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

It was truly an honour to have you staying with us, the team were particularly delighted to read that you thought the entertainment was fantastic given your expertise in this area. We were so glad to be part of your healing journey, and will follow your path from here with great fondness as well as admiration. We wish you well, and will always welcome a visit should you find yourself back in the Fulham area.

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Review from C F (Respite Resident) published on 2 June 2025
Submitted via Postal Card • Report

Overall Experience

I've had a brilliant respite stay at KYN Hurlingham - all the staff have gone over and above to make my stay here an excellent one. Would highly recommend.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you for sharing you have such a brilliant time when you stay at KYN Hurlingham, and your kind recognition of the team for going over and above to look after you. We will always be here for you, and love having you stay with us.

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Review from C P (Mother of Resident) published on 26 May 2025
Submitted via Postal Card • Report

Overall Experience

My son, recovering from brain surgery, was in need of complete rest, support and peace and we a family began a search for somewhere that could provide this. By a wonderful chance we stumbled across 'KYN' and how lucky we were to find it. For a fortnight he has been cared for in every way that I could

only dream of. The care has been exceptional. The staff every single one of them kind, friendly, helpful the gardens, food and bedrooms gorgeous, the ambience and the other residents welcoming and I thank KYN for everything.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

It was such a pleasure to look after your son, and to welcome all his friends and family throughout his stay to aid in his recovery. We are so glad too that you found us during your search. Thank you for your kind words - each and every one of our team are passionate about providing exceptional care and it means a lot to them to have such a positive impact on the lives of our residents and their loved ones. Please keep in touch and we wish continued good health to all the family.

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Review from S G (Respite Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience

KYN Hurlingham has provided the caring environment at the most vulnerable time of my life. My rehab journey has been flawless. Instead of looking back at a time that could have been miserable, it is one filled with fun and opportunity for me to the centre of attention so I could see my friends, family

and staff in a warm & welcoming environment. I even rekindled a love of art and discovered karaoke.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

We have all enjoyed being part of your rehab journey and have loved having you live with us these past months at KYN. Your great sense of humour and strong spirit have been felt by both our team and your fellow residents, and we are grateful for the kind words and unofficial ambassadorship you have provided KYN from Fulham to Westminster and beyond. It was a great honour to help organise your send off from KYN on the completion of your post-surgery rehab, and it was an absolute pleasure to organise karaoke for you. What a great evening! We look forward to following the next steps of your journey and hope you will come back and visit us soon.

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Review from G G (Daughter of Resident) published on 31 March 2025
Submitted via Postal Card • Report

Overall Experience

My elderly Father moved to KYN post-stroke in November. The care & attention has been truly excellent. Every detail has been thought of. We truly cannot praise highly enough.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you so much for sharing such heartfelt words about your father's experience at KYN. It means the world to us to hear how much you value the care and attention he's received. Our team takes great pride in ensuring every detail is thoughtfully considered, and feedback like this reaffirms our commitment to providing the highest level of care. I'll be sure to share your feedback with the entire team-they'll be so happy to hear it. If there's anything else we can do to support you or your father, please don't hesitate to let us know. Thank you again.

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Review from J J (Friend of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience

A dear friend of mine, recently moved from a care home in Wandsworth, to the beautiful Kyn Hurlingham. She made this move, as she felt she wasn't getting the support she required, at the times she most needed it in her previous home. Kyn has been a breath of fresh air for her. The higher staff ratios

mean that she isn't kept waiting for assistance when she needs it, and her days can truly be mapped out in the way that she wishes.
The focus on mind, body and soul, is encouraging her to leave her room, engage and be mentally/physically stimulated, which is pleasing to see. The home itself occupies a lovely quiet spot and is comfortably appointed. I would like to personally thank the onboarding team for their patience and flexibility during the moving in period, allowing us to use the Kyn taxi and enjoy the restaurant on our initial visits. So far, everything has been exceptional.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you so much for your wonderful review and for sharing your friend's positive experience at KYN Hurlingham. We are truly happy to hear how the move has brought her the support and care she needed and that our 360 approach is encouraging her to engage and feel stimulated. Providing care tailored to each of our resident's wishes and needs is at the heart of everything we do, and it's very rewarding to hear that this approach is making such a meaningful difference. We're also thrilled that the onboarding team and their warm flexibility made the transition smoother for everyone involved-it's always our goal to provide a seamless and comforting experience. Your kind words mean so much to us, and we'll continue to work every day to maintain the standards that your friend has experienced so far. If there's ever anything more we can do to support her, or you, please don't hesitate to reach out.

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Review from M A (Son-in-law of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience

The welcome and service from all of the staff at KYN was exceptional and beyond anything I have encountered before. It is a beautiful new care home with well-designed rooms and great facilities. I would recommend KYN to anyone considering a care home for themselves or a family member.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

we have so much enjoyed welcoming you and the extended family to KYN Hurlingham and sharing recent special occasions together. Thank you for your kind words regarding the welcome and service, and also Nina's design and the facilities. And thank you so much for the recommendation, much appreciated.

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Review from B M (Wife of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience

KYN Hurlingham has set the bar very high in terms of what one could ask for in a nursing home. So high that going elsewhere, having stayed here would be a disappointment in all respects. In writing this review, I find it hard to fault anything so I will concentrate on the absolutely outstanding. This

would be the dedication and kindness of all the staff, the beautiful rooms and garden, and food served anywhere you wish at any time you wish. The menus are what one would expect in a very good restaurant, not a nursing home and special diets are catered for. Lastly at KYN, you will find a very happy, welcoming atmosphere which fills the home and uplifts the spirit.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you very much for taking the time to write a review, this means a lot to us, and we were so glad that you had such a positive experience at KYN. Thank you for your recognition of the team's kindness and dedication, and for being part of the warm atmosphere here. We look forward to welcoming you back,

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Review from N C (Friend of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience

I visited a friend for supper, who was thoroughly enjoying a few days of respite retreat. Following a charming welcome I met up with her before being taken on a tour visit of the premises. I was struck by the bright and fresh atmosphere in the building, beautifully decorated, with delightful and friendly

staff.
The beech tree wallpaper on the main landings was an inspired choice.
We had a delicious supper in the spacious, airy restaurant and my friend had clearly enjoyed herself and benefited from her stay.
I have since recommended this KYN Hurlingham Care Home to several other people. The brochure, clearly and well put together, gives a considered description of the solace and restorative services provided. Bravo.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you so much for taking the time to write. It was our pleasure to welcome you as a guest of one of our residents and we were glad you had the opportunity to experience The Great Room for dinner and to have a look around our home while you were here. I'm glad that you found the team friendly and enjoyed the environment created for us by interior designer. Thank you for your recommendations, it is always appreciated. We look forward to welcoming you back in the future.

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Review from M M (Respite Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience

I had such a lovely time, I felt so cared for and right at home from the first day and the other residents were charming. My room was very pretty and my friends who came over from the Hurlingham Club to join me for lunch thought the food was delicious. It was lovely to be able to host them. I was very

impressed by the value, a lot was included in the fee - no hidden extras at all. A big thank you to dear lady who gave me the most wonderful and careful massage. The nursing staff was very good, it was a great improvement from my previous care home. I only had a short stay but I would happily live at KYN when the time comes.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Dear MM, it was such a pleasure having you staying with us, the team are missing you and send their best wishes. Thank you for your lovely review. We hope you enjoy your travels and look forward to seeing you again next year.

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Review from M F (Respite Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience

I had very good care from the staff and found all of them so helpful and cheerful in the home, which really made my stay here so enjoyable and warm. I will come and stay with you again soon.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Dear MF, Thank you for your lovely words, it was our pleasure to have you with us and to help you on your road to recovery, the team very much enjoyed spending time with you and meeting your wonderful family and friends. We look forward to welcoming you back and very much look forward to keeping in touch.

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Review from Fiona R (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience

My mother has just spent 14 days at KYN Hurlingham. She was recovering from being very poorly & being in hospital. From the moment we arrived, The Customer Engagement Manager and all the team welcomed her with such warmth, friendship and love it has blown my mind. Everyone was exceptional. The restaurant

food was fabulous and Mum who had not eaten well for months was eating 3-course lunches & wine plus an evening meal every day! Thanks to the Maitre D also the Head Chef of the restaurant. The carers are fantastic & the medical care by the exceptional nurse was the best. She spotted everything straight away and got it treated, she phoned & updated me most evenings even when I'd visited during the day. Their Physiotherapist has got Mum walking better & pain-free than she has for years! I cannot recommend this place enough and I know Mum was very sad to leave them, we won't hesitate to take Mum there again if another stay is needed. Thank you everyone at KYN Hurlingham you are truly exceptional.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you for your kind words, it was a pleasure looking after your mother and it was lovely to see her progress during her stay. We wish you and the family well and very much look forward to keeping in touch.

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Review from Roberta T (Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience

In the brochure and the primary reason I chose KYN was their focus on healthy food. This could not have been further from the truth and the menu is not directed at the demographic of people over 65. One does not go to a care facility to eat fine dining, they go to a restaurant! In the first instance,

I had a meeting with their nutritionist who came up with a plan which she passed along to the kitchen. Further, I had three meetings with the chef, manager and dining staff. During my three-week stay, each and every meal did not comply with the requests and or suggestions. It was as if I spoke to a wall of nodding heads. Based on their brochure you would think you are going to a 5-star perfectly run home, but this could not have been further from the truth. Food in health care is the most important ingredient in achieving strength for a person.

Reply from Jordan Pereira, Home Manager at KYN Hurlingham

Thank you for sharing your feedback and for taking us up on our invitation to speak in more detail with our Managing Director. We are of course disappointed you feel we didn't fully deliver to your expectations. We take on board your comments and are grateful to you for acknowledging the time spent by the team to understand your specific requirements. Our chefs work with a registered BANT practitioner who specialises in later-life nutrition to ensure that the latest research in diet and nutrition is incorporated into our menus to be both delicious and nutritional. Our approach focuses on plenty of fresh, seasonal fruits and vegetables, high-quality protein sources and minimally processed carbohydrates as well as sufficient good fats forming part of dishes. We understand that the needs and tastes of our residents may change from day to day and will always strive to adapt and accommodate unique off-menu requests. Thank you for giving us this opportunity to learn from your feedback.

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