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KYN Hurlingham was originally constructed in 1855 as a 'Ragged School.' Over time, it...
Care Provided by KYN Hurlingham
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are subject to room availability and an individual care needs assessment.
Only upon a detailed assessment prior to admission will we be able to confirm the applicable care fees. We can advise before the assessment which tier is most likely to apply to the level of care needed.
The price(s) shown are provided by the care home. Contact KYN Hurlingham for full pricing details and T&Cs.
Contact KYN Hurlingham to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- KYN Ltd
- Private Owned
Person in charge
- Nuno Santos Lopes (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
KYN Hurlingham Reviews (22)
KYN Hurlingham has a Review Score of 10 (9.980) out of 10, based on 21 reviews in the last 2 years.
Over all time KYN Hurlingham has 22 reviews.
My mother has just spent 14 days at KYN Hurlingham. She was recovering from being very poorly & being in hospital. From the moment we arrived, The Customer Engagement Manager and all the team welcomed her with such warmth, friendship and love it has blown my mind. Everyone was exceptional. The restaurant food was fabulous and Mum who had not eaten well for months was eating 3-course lunches & wine plus an evening meal every day! Thanks to the Maitre D also the Head Chef of the restaurant. The carers are fantastic & the medical care by the exceptional nurse was the best. She spotted everything straight away and got it treated, she phoned & updated me most evenings even when I'd visited during the day. Their Physiotherapist has got Mum walking better & pain-free than she has for years! I cannot recommend this place enough and I know Mum was very sad to leave them, we won't hesitate to take Mum there again if another stay is needed. Thank you everyone at KYN Hurlingham you are truly exceptional.
Thank you for your kind words, it was a pleasure looking after your mother and it was lovely to see her progress during her stay. We wish you and the family well and very much look forward to keeping in touch.
In the brochure and the primary reason I chose KYN was their focus on healthy food. This could not have been further from the truth and the menu is not directed at the demographic of people over 65. One does not go to a care facility to eat fine dining, they go to a restaurant! In the first instance, I had a meeting with their nutritionist who came up with a plan which she passed along to the kitchen. Further, I had three meetings with the chef, manager and dining staff. During my three-week stay, each and every meal did not comply with the requests and or suggestions. It was as if I spoke to a wall of nodding heads. Based on their brochure you would think you are going to a 5-star perfectly run home, but this could not have been further from the truth. Food in health care is the most important ingredient in achieving strength for a person.
Thank you for sharing your feedback and for taking us up on our invitation to speak in more detail with our Managing Director. We are of course disappointed you feel we didn't fully deliver to your expectations. We take on board your comments and are grateful to you for acknowledging the time spent...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 16 Jul 2026
The natural world has a remarkable ability to restore, rejuvenate and reconnect us with ourselves. For those in their later years, contact with nature can improve wellbeing, help us feel...
- 16 Jul 2026
When people think about ageing well, they often imagine big lifestyle changes or intense exercise routines. In reality, it's usually much simpler than that. The people who do well tend...
- 16 Jul 2026
In the lead up to Easter, residents gathered for a hands-on chocolate-making session with our Executive Chef, Tristan Welch. Tristan began with a history lesson as rich as the subject...
There are no upcoming events for KYN Hurlingham.
Awards / Recognitions (6)
- 13 Jul 2026Recipient: KYN Ltd
- 15 May 2026Recipient: KYN Hurlingham
- 20 Mar 2026Recipient: KYN Hurlingham
Accreditations
There are no accreditations posted yet for KYN Hurlingham.
Meet the Team (14)

Nuno’s previous roles have included Board Member at Care England and Chair of the London Social Care Nursing Advisory Council, and Director of Research, Innovation and Community Engagement at Nightingale Hammerson. He also served as Director of Care Services, overseeing two Outstanding care homes. Earlier in his career, he held senior clinical leadership roles in palliative care, including at St Christopher’s Hospice and Royal Trinity Hospice.

Vanessa began her nursing career in the community, working within our local district nursing team for five years. During this time, she gained extensive experience supporting people with complex health needs in their own homes and developed a strong clinical interest in wound care, tissue viability and palliative care. Alongside her clinical work, Vanessa completed a first-class honours degree in adult nursing, demonstrating her commitment to both academic and professional excellence.

Ronan brings six years of experience working across orthopaedic, neurological, and elderly care. He holds a Master’s in Physiotherapy and a Bachelor’s in Exercise and Movement Science. Now, as lead physiotherapist at KYN Hurlingham, he uses evidence-based techniques to help residents maintain mobility and independence.

Fernando is the leader of the kitchen team and is accountable for the smooth functioning of the kitchen on a daily basis. He ensures that the team serves the most excellent quality food, using fresh, seasonal ingredients, flavours that satisfy the taste buds, and a balance of nutrition.

With over 30 years’ experience in luxury hospitality and housekeeping, Alsian brings a keen eye for detail and an unwavering commitment to exceptional standards. As Head Housekeeper, she combines her warm people skills with thoughtful, personalised touches to create a clean, safe, and welcoming environment, ensuring residents enjoy comfort, dignity, and peace of mind.

Joana joins KYN as Senior Client Manager, bringing a warm, personal approach to helping residents and their families find the right care. She previously led Business Development at Albert Suites and has spent her career supporting people through some of life's most important transitions, with previous roles at All Points North, Hometouch, and Four Seasons Health Care.

Before transitioning to care, Ana worked as a freelance history facilitator for museums and heritage sites, managing community programs focused on local history. Her passion for lifelong learning and a strong desire to help people lead enriching lives at all stages led her to the care industry. For the past 7 years, she has held various operational roles in London's retirement villages and care homes.

Tamara joined KYN after completing a double undergraduate degree in Politics and International Relations, where she developed strong organisational and leadership skills. She brings a deep enthusiasm for both document management and interpersonal interactions, consistently supporting the team in creating a welcoming atmosphere in the home.

Freda serves as Care Coordinator at KYN, bringing years of experience from Signature Care Home, Avery Care Home in Wandsworth Common, and London Care, where she progressed to Team Leader and developed a strong understanding of what good, person-centred care looks like in practice. Before moving into care, she worked as an Insurance Broker in Ghana, building sharp attention to detail and clear communication with clients. Freda takes real care to understand each resident, ensuring their support reflects who they truly are.

Rob is both our resident Artist and Life Enrichment and Wellbeing Lead, creating personalised activities in the home that enrich residents' lives and enhance wellbeing. Rob has had a varied career, working in international humanitarian aid before switching to the care sector – bringing a rich, worldly perspective to the creative and meaningful moments he designs for residents each day.

Before moving into care, Anita worked as an early years educator and nursery nurse, teaching the national curriculum to 3- to 12-year-olds. She specialised in supporting young children and young adults with complex learning difficulties and needs, and completed several PDCs in autism, language delays, selective mutism, and childhood illnesses and diseases. She truly enjoys bringing out the best in others and helping them reach their potential.

With a background in hospitality and logistics, Monica is always ready to assist residents, visitors, and staff—offering thoughtful support and professionalism in all she does. Often the first person to greet you at KYN, she brings a calm, friendly presence and helps set the tone for a warm and welcoming experience.

Paul is dedicated to maintaining KYN Hurlingham as a safe, beautifully kept, and inviting space for all residents. He takes great pride in preserving the property and grounds to the highest standard, while ensuring that all technology is designed to meet residents' individual needs.

Tracey began her career as a chef before taking on a variety of roles within the hospitality industry. Driven by her passion for gardening and the natural world, she went on to study RHS Levels 1 & 2, as well as Garden Design at Capel Manor. With over fifteen years of experience, Tracey has now joined KYN, where she combines her love of gardening with the opportunity to enrich the lives of others. She creates and maintains beautiful, calming outdoor spaces for residents to enjoy.
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