Langham Court

Huntington House Drive, Hindhead GU26 6BG

Langham Court is a totally unique, award winning (2017), specialist dementia care home in Surrey, where residents' feelings matter most.

Langham Court has been privately owned and operated by the Hoare family since opening in 2013. It sits alongside Huntington House Nursing Home, also managed by the Hoare family and which has been looking after the local community for 40 years.   

The unique circular design of the home, incorporates two floors, both of which have easy access to safe, secure and stunning gardens and outside space. This connection with the nature supports independence and promotes well-being.

All of the bedrooms have floor-to-ceiling windows, full wet room en suites and many have their own picket fenced gardens.

Throughout the hallway areas are tactile features designed to stimulate the senses and memories.

It also has an on-site hairdressing salon, activities room and pretty gardens overlooking fields.

Group: Huntington House Ltd

Person in charge: Julie Drake (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Private and NHS referrals welcomed. Ages 60+.

Single Rooms: 28

Rooms with ensuite WC: 28

Fees information:

We have always been transparent regarding our fee policy and structure. In our experience most families prefer to have a fixed monthly cost to work too without the worry of additional invoices and so we use a set monthly standing order.
At Langham Court our daily room fee includes services such as hairdressing, chiropody and daily newspapers. In addition all trips out, laundry and housekeeping are included. Full nursing is included, the daily room fee will depend upon the nursing needs of the resident.

Facilities & Services: Palliative Care • Day Care • Physiotherapy • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Langham Court can be found easily, approximately 3 minutes drive from the "tunnel" junction of the A3.
Follow the signs for Hindhead & Grayshott along the A333. Huntington House Drive is located at the mini roundabout on Portsmouth Road approximately 1 mile from the A3. look for the sheep and signs.
Take the right hand fork half way down the drive. Langham Court is located at the very end of the drive by the fountain.

Visiting:

Visitors welcome at any time, there is no need for an appointment. Alternatively telephone to make an appointment if you require a meeting with one of the team.

Parking:

Parking is free on site and readily available,

Latest Care Quality Commission* Report on Langham Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Langham Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Langham Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Langham Court is calculated as follows: ( (16 Excellents x 5) + (8 Goods x 4) ) ÷ 24 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.179 Points relating to the number of positive Reviews for Langham Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Langham Court has a Review Score of 7.8 (7.846) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Langham Court?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Langham Court

  • Daughter of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1

I have Power of Attorney for a resident. Langham Court was recommended by a nurse working in the NHS. I already knew the owners but had not visited Langham Court. He has been here for nearly three years and in this time he has been wonderfully cared for, treated with respect and dignity and his visitors have all been welcomed.

How likely would you be to recommend Langham Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Mum has been at Langham court for almost two yeas now and we are so pleased with the care she receives. She is relaxed and comfortable and her key care workers are brilliant. The Alzheimers journey is a bumpy, attritional one, but Langham Court has done everything in their power to make it tolerable for Mum and for us. We appreciate it so much.

How likely would you be to recommend Langham Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

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