Langham Court

Huntington House Drive, Hindhead GU26 6BG
Review Us
9.8 33 Reviews
  • Langham Court, Hindhead
Langham Court, part of The Huntington & Langham Estate, is a purpose-built, award-winning care home specialising in dementia that’s privately-owned and operated by the Hoare family. Built in 2013, the home offers spacious, comfortable care facilities based on the Butterfly Project, a pioneering approach where residents' feelings matter most.

The unique circular design of Langham Court incorporates two floors, both of which have easy access to safe, secure and stunning gardens and outside space. This connection with nature supports independence and promotes wellbeing. Additionally, all bedrooms have floor-to-ceiling windows offering great views, full wet room en-suites, and many have their own picket-fenced gardens.

Throughout the hallway areas are tactile features designed to stimulate the senses and memories, and Langham Court also has an onsite hairdressing salon, activities room and pretty gardens overlooking fields.
Show Langham Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £2450
  • Self-Funded Nursing Dementia Care: from £2450
  • RESPITE Self-Funded Residential Dementia Care: from £2450
  • RESPITE Self-Funded Nursing Dementia Care: from £2450

Langham Court provides specialist dementia residential and nursing care from £2450 per week. Room fees are all-inclusive - it is one price for all the care and support you will ever need, which includes food and drink, hospitality, activities, transport, hairdressing and newspapers. External healthcare costs, such as physiotherapy, chiropody, dentistry etc. are not included. We also provide residential and nursing care for early stage dementia in Huntington House, which is also on The Huntington & Langham Estate.

These prices are only a guideline, please contact Langham Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rochelle Casey (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and NHS referrals welcomed
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (41)

Visiting

  • Visitors welcome at any time, there is no need for an appointment. Alternatively, telephone to make an appointment if requiring a meeting with one of the team.

Parking

  • Parking is free on site and readily available.

Langham Court Reviews (33)

9.8

Langham Court has a Review Score of 9.8 (9.818) out of 10, based on 21 reviews in the last 2 years.
Over all time Langham Court has 33 reviews.

Overall Experience
  • 29
  • 4
  • 0
  • 0
  • 0
Date Published
  • 33
  • 5
  • 8
  • 21
  • 12
Reviewer Connection to Langham Court
  • 12
  • 8
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 33, showing 21-33
Review from Claire H (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a stroke and after several weeks in hospital we realised that he would not be able to return to his flat so we looked at care homes, a scary thing. After looking at several, the one that stood out was Langham Court and we are so glad that this is now his home because a home is what it is.
Everyone was welcoming from day one and not just for Dad, but the family also became part of the 'Langham Family'. All the staff without exception are amazing, they all interact with the residents and are a real team who put the needs of the residents above everything else. Now that Dad has settled he is enjoying life there with a wide range of activities to enjoy and keep him occupied. The setting of the home is fantastic with beautiful grounds, not to mention the chickens and horses! If you have a family member who needs to go into a care home I would highly recommend that you go and look at Langham Court, we are certainly very impressed with the care my dad has received.
Reply from Charlie Hoare, Managing Director at Langham Court

We are so grateful for your feedback and kind words, it really means a lot to us. We're so pleased that you've found everyone to be so caring and that your dad is benefitting from everything we have to offer on the estate. Thanks again and best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alix A (Granddaughter of Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandad was moved into Lagham Court due to age-related dementia. From the first day, he was there, we were treated like one of the family. We were able to visit whenever we needed too, pre covid, and Grandad was so incredibly well looked after. The staff talked to him and listened to what he wanted,
and gave him such amazing care. On his 100th Birthday, they made a huge fuss of him, giving him 3 cakes and a bottle of champagne!
During Covid, Langham Court emailed every few days with updates, and kept us informed, and often send photos of Grandad, so although we couldn't see him in person, we could still see photos of him.
The care Grandad received was amazing, and the staff made the utmost effort to look after and support Grandad.
We will miss Langham Court and all the staff so much. Thank you for making it a true home from home.
Reply from Charlie Hoare, Managing Director at Langham Court

Thanks so much for your kind words and for sharing such positive experiences with us. It was so lovely to share in your Grandad's centenary celebrations - an amazing milestone. Best wishes to all your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W W (Husband of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After only six weeks in Langham Court, our family are very satisfied with the overall quality of care and support for my wife, in particular, we think that the team of carers achieve as strong rapport with her and provide excellent quality control. Whilst we have a very positive impression now if and
when normality returns we believe another review will enhance our impressions even further.
Reply from Charlie Hoare, Managing Director at Langham Court

Thanks William, we really appreciate your feedback, and I'm glad you feel as though our staff have achieved a strong rapport with your wife in the relatively short time she has been with us. It's been great to get to know you both, and your family, and hopefully we'll see more of you once normality returns.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Scanes B (Son of Resident) published on 10 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Langham Court for nearly three years up until April 2019 and I can honestly say that the care and attention and sheer pride emanating from the staff in creating a loving family atmosphere is second to none. This must be one of, if not, the best Dementia/Alzheimer’s specialist
care homes in the UK.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

It was such a pleasure to have your mother as one of the Langham Court Community for the last few years, she is missed.
Thank you for taking the time to review us, the team are so appreciative of your comments and delighted that you feel that we " must be one of, if not the, best Dementia/Alzheimer’s specialist care homes in the UK. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather H (Wife of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband attends Day Care on Thursday which he thoroughly enjoys. He has also spent a week as a resident on respite care. Both he and I (and friends who have visited) are most impressed with the level of care and the facilities. It is expensive so I believe excellence must be paid for.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

Thank you for wonderful review of the Langham Court Day Centre. The team work tirelessly to ensure that everyone who attends has a memorable time and will be delighted to receive your feedback. Very many thanks for taking the time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert L (Son of Resident) published on 7 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are truly amazing and caring. My mother is looking better all the time and is in a more peaceful place.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

We are all delighted that your mother has settled into the Langham Court community so well and are extremely grateful for your review. We really do have the best team at the Huntington and Langham Estate and feel very proud that families entrust us to support their loved ones. Thank you again for taking the time to review us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin (Son of Resident) published on 6 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed with the medical knowledge of staff, and with regular visits and information given by the Care Home's GP.
I am always kept up to date with what is happening with my mum, via regular phone calls from staff members.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

Thank you for taking the time to review Langham Court. The team read every review and are very grateful for your positive feedback. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David R (Husband of Resident) published on 1 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langham Court, although expensive, is probably the best home in the area, country even, for dementia care. The day to day care is excellent and the needs of the patients are always catered for. The medical staff on site are excellent and the attendant GP is requested when necessary. I would recommend
to anyone who has a loved one needing dementia care.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

We really appreciated the time taken to review Langham Court and for your feedback. To read that you feel we are "probably the best home in the area, country even, for dementia care" is simply wonderful. From the very beginning, the vision for Langham Court was to be an outstanding home where people who live here and work here do so as a community with choice and independence placed at the heart of everything. That vision is no longer a vision, it's alive and every day has a significant and very positive impact for all in our community. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane C (Daughter of Resident) published on 26 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, consideration, comfort, time, friendship, positivity, and so much more, extended to our parents, and by default to the family, has been wonderful, and so greatly appreciated by us all. The entire team ensures that a difficult situation for all of us is made as easy as possible. Thank you.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

Thank you for taking the time to write such a wonderful review. It really is appreciated and your comments will be passed on to the team. The decision to move a loved one into a home is rarely an easy one but hopefully, by sharing your experiences of Langham Court it may just help another family currently exploring the best options.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ela S (Daughter of Resident) published on 9 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langham feels like a family home, not like a hotel or a hospital, photographs of the residents and staff are everywhere as is the stuff of life - books, toys, instruments, puzzles, hats, musical instruments, artwork. The staff feel like family, no uniforms or name badges, they are very kind and patient.
There is lots of laughter and fun evidently going on. Everywhere is kept beautifully clean by very caring housekeeping staff, who stop and chat with residents and visitors alike, the philosophy seems to be kindness and interaction first, then doing whatever task is at hand next. The gardens are beautiful with views towards trees and fields of sheep and horses. The gardens have secure fences so the residents can walk in them safely. There are lots of engaging activities for residents, plus a day Center twice a week that residents can join in with. The food is great, prepared freshly and daily on the premises. Langham is of the best standard a care home could be and recommend it 100%
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

The whole team at Langham court are just delighted by your review. Thank you so much for taking the time to write it, it really is very much appreciated. As you know, the care delivered and family atmosphere is a true team effort and every single person involved at Langham Court takes the most immense pride in their roles, this ensures our residents and their families feel truly supported, safe, happy and just like one of the family. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relation has been cared for with great respect. They take in the detail of each patient as to what each person's needs are. 80% of the carers are very loving to all and it appears nothing is too much trouble. They have regular doctor, dentist and chiropodist visits, hairdresser salon available once
a week, all at the nursing home.
Reply from Aylith Augier, Customer & Community Liaison at Langham Court

Thank you for taking the time to review us, your comments will be passed on to the team who have loved being able to support your relative for over 4 years now. We are concerned about your comments that you feel that only 80% of the team are caring and would very much like the opportunity to talk with you on your next visit about this. Whilst 80% for many homes may be considered acceptable, as you know for us our standards are extremely high and we would like to have the opportunity to find out more. We are delighted that you are extremely likely to recommend Langham Court, this recommendation does mean so much to everyone. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David M (Power of Attorney of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have Power of Attorney for a resident. Langham Court was recommended by a nurse working in the NHS. I already knew the owners but had not visited Langham Court. He has been here for nearly three years and in this time he has been wonderfully cared for, treated with respect and dignity and his visitors
have all been welcomed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue J (Daughter of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Langham court for almost two yeas now and we are so pleased with the care she receives. She is relaxed and comfortable and her key care workers are brilliant. The Alzheimers journey is a bumpy, attritional one, but Langham Court has done everything in their power to make it tolerable
for Mum and for us. We appreciate it so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Langham Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Langham Court is calculated as follows: ( (203 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 242 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langham Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Charlie

Charlie Hoare

Job Title: Managing Director Joined: 2014

Having grown up in Huntington House and spent my childhood living alongside the people we've looked after, I have a unique insight into care. As a result, I am always trying to find ways to make our care home more of a, well, home. I've pioneered a care model that breaks down the barriers between residents and staff, and have been invited to speak at industry events about the importance of relationship-centred care and creating a sense of belonging in an industry that often aspires to be hotel-like with more emphasis on hospitality than homeliness.
Pre-Covid, my own family played a big part in our home, and we are currently training our new puppy (a miniature dachshund) to be a therapy dog that will hopefully soon be coming to the homes with me on a daily basis.
I am always more than happy to chat to anyone trying to figure out the best way forward for their loved one requiring care, so please don't hesitate to contact us and ask for me if I can help in any way at all.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langham Court to verify any information. View our terms and conditions. Langham Court has an Enhanced Service - more info.