






Lindsey Hall Care Home, rated Outstanding by CQC (Sept 2017), provides residential and dementia care, plus respite and day care stays.
The original school building has been completely retained and has fantastic lounges and dining rooms as well as an internal street scene, which has become the heart of the home. This street scene includes an internal bowls green, bandstand and seven shop fronts for reminiscence. These include a general store,...
Care Provided by Lindsey Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lindsey Hall Care Home for full pricing details and T&Cs.
Contact Lindsey Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Yorkare Homes Ltd
- Private Owned
Person in charge
- Claire Allison(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (69)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (69)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visitors are welcome to spend time with residents and are encouraged to maintain regular contact with their loved ones. Visiting hours are flexible, allowing friends and family to come at times that suit both the resident and the home’s routine. To ensure the comfort and wellbeing of all residents, visitors may be asked to sign in on arrival and follow any safety or hygiene guidance in place. Large groups and young children are welcome, though it may be requested that visits take place in designated areas to maintain a calm environment for everyone. Pets are often welcome by prior arrangement, as long as they are well-behaved and do not cause distress to residents. If a resident is unwell or receiving end-of-life care, visiting arrangements can be adapted to allow family and close friends more time and privacy. Visitors are encouraged to check with the home team in advance if there are any special requirements or if they wish to arrange a private space for their visit.
Parking
- The care home provides on-site parking for visitors, with spaces located close to the main entrance for ease of access. Designated disabled bays are available for those who require them, ensuring safe and convenient access to the building. During busy periods, spaces may be limited, so visitors are encouraged to allow extra time when arriving. Where overflow parking is provided, clear signage is in place to direct vehicles. All vehicles are parked at the owner’s risk, and visitors are asked to use the spaces considerately to ensure availability for others.
Lindsey Hall Care Home Reviews (57)
Lindsey Hall Care Home has a Review Score of 9.6 (9.609) out of 10, based on 13 reviews in the last 2 years.
Over all time Lindsey Hall Care Home has 57 reviews.
My mother has recently moved into this care home. I cannot believe how many activities they do with her to stimulate and entertain the residents. Not just sitting around looking at each other here. She loves the food, and the carers are so kind to her. Such a weight off my mind. Thank you.
A very happy and cheerful place to live. All the staff are very busy all the time but are helpful and look after us very well.
My mum has experienced this homely residential unit for the last 18 months.
As a family we have the assurance she is well settled, in this warm, comfortable, friendly home. There is always a happy face to help with her daily needs, give her medications on time, and keep an eye on her health and liaise with GP if required.
Home-cooked food is served in the lovely dining room or in rooms if preferred. Good healthy choice on the menu.
Clothes are laundered.
All staff are friendly and welcoming when visiting and happy to answer questions - either when visiting or via the phone.
My mum moved to Lindsey Hall in 2017 after a very poor experience in another care home. Mum's condition had deteriorated so much we felt we wanted her to have her remaining time in the home that would really care for her. Within a few weeks, Mum had improved so much we were amazed. Mum remained at Lindsey until she passed away this month. The care and compassion of the staff have been outstanding not only to Mum but to us as a family, especially during the last days of Mum's life. The staff at Lindsey Hall make all the difference.
The care my mother received in the nine months that she was a resident at Lindsey Hall was exceptional. The facilities are wonderful and the staff are always friendly and welcoming. It was a great comfort to us to know how well my mother was being cared for.
Recently, Dad celebrated his 100th birthday where Lindsey Hall gave him, the residents, family and friends a wonderful party in the “street”. The atmosphere by everyone was truly amazing which couldn’t have happened without the dedicated and conscientious efforts made by the staff. We cannot speak more highly of everyone for providing such a wonderful and outstanding service and are incredibly grateful for the excellent care and support Dad has been given. Thank you from the bottom of our hearts.
As a friend of one the residents, I visited Lindsay Hall regularly until the resident passed away on January 6th. I just wanted to register my gratitude and satisfaction to the caring and friendly staff there for their professionalism and kindness.
I am so grateful for the excellent care my mum received for the few years she was with you. As I live a long way from mum I could be reassured that she was happy in Lindsey Hall and you became her family. Every part of mum's care was carefully considered and delivered in a truly holistic way. Mum loved the animals coming to visit and often shared these memories with us. She also made good friends with the other residents. Lindsey Hall is a shining example of how all our loved ones should be cared for when the time comes. Thank you.
Lindsey Hall continues to offer first-class care. Staff are friendly and caring. Management is quick to act wherever an issue arises. My mum is settled and happy, and I am confident in leaving her in safe hands.
Mum has been a resident here since they first opened and I cannot praise the staff highly enough. From the moment you walk through the door you are greeted warmly and all the staff are friendly and welcoming. The management team are always available to help and provide advice and know their residents very well. The home has extremely high standards of cleanliness and everywhere is immaculately maintained. The food is amazing, so much so that Mum went up almost 3 dress sizes! The fabulous carers are friendly, kind, patient and dedicated and know Mum so well they can anticipate and interpret her needs, even though she is unable to vocalise them due to her dementia. The dementia unit feels like its own little family, the visitors get to know each other as well as the other residents and support each other in difficult times. Mum enjoys all the various things the wonderful activities staff arrange, particularly the daily singing. I know Mum is in the best possible setting.
My mother’s situation was different as she was admitted to the dementia unit with advanced dementia. I wanted her to be happy but she wasn’t. I wanted her to be clean at all times but she was often non-compliant. There were days when she was fairly happy and joined in with dancing and listening to music. Some of the carers were absolutely excellent and I could tell Mum had a good bond with them. They got to know she had been a dancer in her youth and loved music.
Lockdown was difficult as she deteriorated very quickly, finally passing away without us being able to see her.
Mt aunt, who is 93 next month, lived independently all her adult life in the West Midlands in her own home. It is to the great credit of the management and all the staff at Lindsey Hall, that she has settled in so well. Her care has always been very sympathetic, warm and attentive in every respect. Her room is spacious, comfortable and very pleasant. The facilities are most impressive including the dining room (with a varied and enjoyable menu), the lounge, the library, the main hall, and the well-appointed gardens. The management have dealt with the extreme difficulties and challenges arising from the pandemic in an exemplary manner. The welfare of the residents and staff is the paramount consideration. All in all, it is so reassuring to know that my aunt could not be in a better place.
Lindsey Hall has a fabulous range of facilities for residents which makes it a pretty special place. However, what I value and appreciate most about Lindsey Hall is that the staff really care. Going the extra mile comes as standard. On Dad’s good days they celebrate with him and help him make the most of those days. On his bad days they rally round and do everything within their power to help him through those days. Management and staff also offer much valued support to the families of residents, helping us to navigate through what can sometimes be difficult and complex times. Every member of the team works hard to ensure that those in their care are supported to live their best life possible in safe and comfortable surroundings.
Since lockdown, Lindsey Hall has facilitated video calls to keep in touch, and have provided a visiting room to maintain some contact. All the staff have been incredibly supportive during this difficult time, and we have also had a review to discuss the existing and ongoing care. I know that I can pick up the telephone at any time and discuss any concerns there may be.
We, as a family, are incredibly grateful for the excellent care and support all the staff give.
The exponential improvement of her deteriorating condition was immediately noticeable and a massive relief to the whole family.
Mum now has a "second family" at Lindsey Hall who we are extremely happy to share her with.
The standard of care, compassion, and involvement with the residents has to be experienced to be believed.
We can all sleep at night knowing Mum is receiving the best care possible and is in a "happy place".
Obviously, the lockdown has had an impact on our visiting, which is to be accepted, but the management has done everything possible within the constraints to allow a continuation during these difficult times.
I am unable to speak more highly of all members of staff and their dedication in providing such a wonderful level of service, and take this opportunity to thank each and everyone for their continual efforts.
My mother is satisfied with the care she receives and is pleased to be in Lindsey Hall.
The menu could be improved to include more fresh fruit, vegetables and fish.
The activities are very simple without much challenge or interest.
Overall, the service provided is very good.
The staff are excellent.
The home is well organised and clean and friendly. There is always an activity if mum wants to join in and if she doesn't feel well enough, someone is always popping in. It could be to help her up in the morning, or to gently remind her it is meal time or with a cup of tea and cake. These little visits throughout the day and the positive caring attitude of the staff make all the difference to Mum. She is always telling me how well looked after she is. Mum has made lots of friends with the other residents and they are always visiting each other.
The care is excellent. If I have any worries, I can call any time and someone will reply straight away. COVID is a worry and I feel that Mum is in the safest place and that the staff have done everything possible to reduce the risk.
I feel very lucky and relieved that our family found Lindsey Hall.
I always have piece of mind that my mother is being well cared for.
My mum receives excellent care and has a lovely room on Clee. She is able to enjoy the garden as all rooms are on the ground floor and she has her own door on to the enclosed garden with a patio which she can sit out on. The facilities at Lindsey Hall are very good and the activities staff try to offer a variety of things to interest residents. It has been wonderful during the lockdown, to have them facilitate video call meetings with my mum.
All the staff are very caring, not only the wonderful care staff but also the administrative, cleaning, catering and maintenance staff. They deserve gold stars, especially at the moment!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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