






Marula Lodge provides specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.
Care Provided by Marula Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Marula Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cornerstone Healthcare Group Ltd
- Private Owned
Person in charge
- Dorothy Lain(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
Visiting
- There is an open visitor’s policy but the care home asks that you are respectful of your relative/friend’s routine when choosing a time to visit. Please feel free to discuss this with staff supporting the individual. The reception is manned Monday to Friday from 9.00am to 5.00pm. At the front door, there is a doorbell which connects with reception who will let you in to the building. If there is no one at the reception desk, or you are visiting outside of office hours, please use the bell and one of the team will come to the door as soon as they are able to do so.
Parking
- Onsite parking available for visitors
Marula Lodge Reviews (45)
Marula Lodge has a Review Score of 9.8 (9.770) out of 10, based on 24 reviews in the last 2 years.
Over all time Marula Lodge has 45 reviews.
I had read the reviews of many places before having to make the hardest decision of my life to place my beloved husband in a home due to his deteriorating motor neurone disease and frontal temporal dementia. I couldn't have picked a better place for the comfort and facilities provided and the exceptional care of the Manager, Staff, Nurses, but also the reception staff and chefs. I have no qualms in recommending Marula Lodge. I was there every day for over 4 months so was able to observe the care first hand and in detail.
Thank you so much for your heartfelt review. We truly appreciate you sharing your experience during such a difficult time. It means a great deal to know that you felt supported and confident in the care provided to your husband. Your kind words about our team, from care staff to reception and...
My husband's family came to visit him and they were made very welcome with tea and cake. They were very impressed by the care shown by the staff to the patients and the high standard of cleanliness of the residents and their surroundings.
Thank you so much for your kind feedback. We're delighted to hear that your husband's family felt warmly welcomed and enjoyed their visit. It's wonderful to know that our team's care and attention, along with the high standards we maintain, made a positive impression. Your comments mean a great deal to us and will be shared with our staff.
My son was transferred from hospital in February. All staff have treated him with the utmost respect and have made this transfer much easier than I could have hoped for. He has been calm since his arrival and has been made to feel at ease, and able to ask for things that he wants and needs. Staff have treated him with respect and dignity. It has been lovely visiting him and seeing him, relaxed and happy. They have kept me informed of his progress.
Thank you for sharing your experience with us. We're so pleased to hear that your son's transition from hospital was made easier by the team and that he has settled in so well. Knowing he feels calm, respected, and comfortable, and that you've been able to see him relaxed and happy, means a great deal to us. Thank you for trusting us with his care and for your kind words of appreciation.
My brother and I visited mum the day before her birthday as we couldn't make Monday which was her actual birthday. Gill and the rest of the team went out of their way to welcome us and make a fuss of mum (Sue) and ourselves for her birthday. Whenever we visit we see mum and the other residents are well cared for. We just turn up with no appointment and always receive the same great care. Any questions we have about mum or her care are answered with care and professionalism. Obviously we wish mum did not need this care (early onset of Alzheimer's) but the Pirbright Unit and team are great in their care for mum.
Thank you so much for taking the time to share such kind and thoughtful feedback. We're truly grateful for your lovely words and are so pleased that Gill and the team were able to make Sue's birthday visit feel special for you all. Knowing that you feel welcome, supported, and confident in the care...
I would like to pay tribute to the outstanding kindness, patience, and respect shown to my mother and the other residents at Marula Lodge. The staff are exceptional, taking genuine pride in providing the highest standard of care with warmth, willingness, and a wonderfully relaxed, homely approach. We feel incredibly fortunate to have each and every one of them. They not only care for my mother, but they also make our whole family feel welcome and supported too. I cannot recommend Marula Lodge highly enough.
Thank you so much for your heartfelt review. We're truly grateful for your kind words about our team at Marula Lodge. It means a great deal to know that our care, warmth, and homely approach have made a positive difference to your mother and your whole family. Your recommendation is deeply...
Marula Lodge is second to none with kind, specialised care. It's without a doubt the best care home my father has been in (4 all together). The Manager runs the home with pride and employs staff who truly care for the residents. It is the first place my father has been where I truly trust his care. The medical team have kept a close eye on his meds after he was given an incorrect cocktail of drugs in his last home. His health has improved beyond belief since being at Marula Lodge. We can't thank all the staff enough for their kindness and expertise. The relief is second to none. Thank you!
Thank you so much for your heartfelt words. We're truly honoured to have earned your trust and to see your father's health and wellbeing improve so significantly. The team at Marula Lodge takes great pride in delivering compassionate, expert care, and your feedback means the world to us. We'll be...
All of the team are amazing. So welcoming.
Thank you so much for taking the time to share your review. We are so pleased you feel your husband has improved in the last few weeks with us at Marula. Our team take so much pride in ensuring high quality care for our residents and will be so pleased to hear your review.
The team went above and beyond and made us feel more than welcome just can't sing their and the homes praises enough. Caught me and my sister in law off guard in a really posotive way. Over the moon my brother is here in their care
Thank you so much for taking the time to leave your wonderful review, your kind words mean so much to our team. We are so pleased to know you feel Marula is a great place for your brother to call home.
On my visit on 19/7/25 had a lovely visit, as I saw the staff working so hard, my auntie was so nicely dressed and well presented, looking so nice, the manager and the team worked so hard during my visit and gave me a cup of tea for my journey back to Bristol. Please keep up the great work that you're doing.
Thank you for your lovely feedback. We're so pleased you had a positive visit and that your auntie was looking well and happy. It means a lot to the team to know their hard work is appreciated - and we're glad the tea helped with your journey home!
The staff at Marula Lodge are outstanding. They are extremly good at their jobs providing: care, patience, respect and kindness to all residence. My father has recieved the best care possible and I would have no hesitation in recommending Marula Lodge as an excellent care home.
Thank you so much for your kind words. We're truly touched to hear that your father is receiving such wonderful care and that our team's compassion and dedication has made a meaningful difference. Your recommendation means the world to us and we will ensure the team hear your lovely feedback.
Cant think of a better place for my brother to be looked after not one thing we would change. Staff are excellent so we always feel happy when we leave him there.
Thank you for your kind words! It means so much to us that you trust Marula Lodge with your brother's care and feel at ease when leaving him with us. Our team takes great pride in providing the best support possible, and your appreciation truly makes a difference
Since my husband has been here I cannot praise them enough. The staff are excellent. I feel when I am not there he is well looked after and so I have no worries when I leave him.
Thank you for your kind words! We're so grateful for your trust and delighted that you feel at ease knowing your husband is well cared for. Our team is dedicated to providing excellent support, and your appreciation means the world to us. We will ensure this is passed on to the team.
A lovely local place that takes care of mum. Staff are nice. Food is good.
Thank you for your kind words! We're so pleased that you feel your mum is well cared for and that you're happy with the staff and food. Your support means a lot to us, and we look forward to continuing to provide the best care possible.
So happy to see my brother back in his chair- last visit 3 weeks ago when he was confined to his bed he now seems to be much happier with some smiles and almost able to converse. All in all we are thankful to Marula team for their care and attention given to my brother.
We're delighted your brother is feeling better and that his happiness and progress are shining through. It means so much to us that the Marula team's care and dedication have made a difference. Your kind words are truly appreciated.
The care provided to residents is good and I feel assured that my Dad is in a safe environment.
Staff are always friendly and welcoming. The turnover of staff seems to be low, which means residents can familiarise themselves with the carers and staff.
Rooms are a reasonable size and are generally kept clean and tidy.
Thank you for your thoughtful feedback. We're so glad to hear that you feel assured about your dad's care and that he is in a safe and comfortable environment. Familiarity and consistency are so important, and we're pleased that our dedicated team has helped create a welcoming space for residents. Your kind words mean a lot to us.
Staff are all very friendly, nothing is too much trouble. They are kind and gentle with my dad. My family and I all feel very relaxed in the knowledge that dad is reasonable content, well looked after and safe.
Thank you for your wonderful feedback. It means so much to us to know that your dad feels safe and well cared for, and that your family has peace of mind. Providing compassionate, attentive care is at the heart of everything we do, and we truly appreciate your kind words about our team.
Overall I am very happy with Marula Lodge. My husband is very well cared for and is always clean and well dressed. The staff are very professional while being friendly and respectful to residents and visitors alike. My husband seems happy to be at Marula Lodge. The home has a welcoming and happy atmosphere. The new management has had a positive influence on the residents, staff and visitors.
Thank you for your kind words and thoughtful review. We're delighted to hear that your husband feels comfortable and well cared for at Marula Lodge. Creating a welcoming and supportive environment for our residents, their families, and visitors is our top priority. Your feedback means a lot to our...
We needn't have worried as all the staff have made us all so welcome from the start and Mum settled very quickly.
We are so grateful that a place at Marula was available.
Thank you so much for your kind words! We're delighted to hear that your mum settled in quickly and that you feel welcomed and supported. It means the world to us to know we've made a positive difference. We will pass your lovely review to the team.
Especially when he broke his hip.
I highly recommend Marula Lodge as a carehome, dad is well looked after myself and the rest of my family are kept well informed of any changes
Thank you for your wonderful review of Marula Lodge. It is always such a pleasure for us to hear our residents and their families feel well cared for and appreciate you taking the time to complete the review. We will ensure this is shared with the team.
The Team lead by the Manager are first class and I cannot thank them enough for everything they do for my wonderful wife. Keep up the exceptional and excellent work that you do.
Thank you so much for your wonderful review, it means so much to our staff to know families feel their loved ones are so well cared for. We will share the lovely feedback with the team at Marula.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marula Lodge.
There are no upcoming events for Marula Lodge.
Awards / Recognitions (12)
- 04 Jun 2025Recipient: Cornerstone Healthcare Group Ltd
- 03 Jun 2025Recipient: Cornerstone Healthcare Group Ltd
- 07 Sep 2023Recipient: Cornerstone Healthcare Group Ltd
Accreditations
There are no accreditations posted yet for Marula Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Marula Lodge
What types of Care is Marula Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Marula Lodge have?
There are 42 Single Rooms.
What are the Facilities & Services at Marula Lodge?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Marula Lodge to the centre of Camberley?
3.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marula Lodge to verify any information. View our terms and conditions. Marula Lodge has an Enhanced Service -more info.