Meadowbrook Care Home

Mountbatten Way, Bishop's Stortford CM23 4SX
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9.9 44 Reviews
  • Meadowbrook Care Home, Bishop's Stortford
Welcome to Meadowbrook Luxury Care Home, located in the charming historic market town of Bishop’s Stortford.

Offering residential care and dementia care on a permanent or short stay basis.

The home prides itself on delivering five-star service, unparalleled hospitality, and cutting-edge facilities. Residents can enjoy a variety of amenities including an onsite Bistro, a cinema room, a private dining room, and a health spa, all designed to offer a truly luxurious living experience.

Transparency and fairness are the cornerstones of the philosophy at Meadowbrook. Part of the Connaught Care Collection, the complete care package encompasses exceptional care, engaging activities, and gourmet meals and beverages, all with no hidden costs. Moreover, Connaught Care ensures superior service by employing 25% more caregivers than its competitors, ensuring an outstanding experience for residents.
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Care Provided by Meadowbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1695
  • Self-Funded Residential Dementia Care: from £1785
  • RESPITE Self-Funded Residential Care: from £1845
  • RESPITE Self-Funded Residential Dementia Care: from £1935

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

The price(s) shown are provided by the care home. Contact Meadowbrook Care Home for full pricing details and T&Cs.

Contact Meadowbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Meadowbrook Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Humphries (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Transport can be provided to view the home if required. No visiting restrictions. Families and friends may visit at any time.

Parking

  • On site car park.

Meadowbrook Care Home Reviews (44)

9.9

Meadowbrook Care Home has a Review Score of 9.9 (9.911) out of 10, based on 44 reviews in the last 2 years.
Over all time Meadowbrook Care Home has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Meadowbrook Care Home
  • 17
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Total of 44, showing 1-20
Review from Trudi M (Relative of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely beautiful setting, stunning interior design and facilities within the home. But most of all, your staff are so kind, caring and empathetic, really treating Su's with such dignity and care and kindness. It really is beautiful to see residents treated with such love and care.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review. We're delighted that you enjoyed our beautiful home and facilities, but most importantly that you experienced the kindness, dignity, and compassionate care our team strives to provide every day.

Your kind words mean a great deal to us, and we'll be sure to share them with the team. Thank you for your support.
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Review from Paul M (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were looking for a home for my mother of 98.
We were lucky to find Meadowbrook.
Denise the manager was friendly and very helpful.
Unbelievably she managed to place my mother in the home within a week!
Everything went really smoothly and professionally.
She has been there just over a week
and she is a changed woman. She now occupies her self and makes conversation and laughs and joins in.
We haven't seen her so happy for a quite a while! and she said to me she is very happy being there and couldn't go back home now. Amazing in a week with Denise and her staff to support her she couldn't be happier
She is joining in the activities and is enjoying life again. Cannot fault the home.
Denise and her smiling friendly helpful staff have been brilliant. My sister and I do not have to worry anymore about her being lonely as mother is being taken care of thanks to Meadowbrook care home. Thank you all
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your wonderful review and for taking the time to share your experience.

We are delighted to hear how happy your mother has settled into life at Meadowbrook and that she is enjoying the activities, making friends, and feeling part of our community. Knowing that she is smiling, laughing, and enjoying life again is exactly what we strive for every day.

Your kind words about Denise and the team mean a great deal to us, and we will be sure to share your feedback with everyone. It is especially rewarding to know that you and your sister have peace of mind knowing your mother is safe, happy, and well cared for.

Thank you for trusting us with your mother's care. We look forward to continuing to support her and your family.
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Review from Sue B (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my dads birthday on Sunday 26th. As there was 16 in our party including 6 children we asked if we could have a buffet lunch, this was really lovely, we had a large pot of chilli with rice, chicken goujons, deviled eggs, wedges of cheese and biscuits pickles. Salad, chocolate brownie, chocolates
for the children, and a beautiful homemade birthday cake in the shape of a hat. Being a beautiful day they had opened the doors to the garden that was decorated with lots of balloons. They had taken great care to make dad's birthday very memorable with a beautiful flowered plaque and balloons on his door. Thank you so so much to Ella and James that was with us for the afternoon. Thank you to the chef, the food was delicious, and of course all the staff the helped make dads day so special. From all the family xx
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your beautiful review. We are so glad that everyone enjoyed your dad's birthday celebration. At Meadowbrook, we love helping to make milestone moments special and memorable for our residents and their families. Thank you for allowing us to be part of such an important occasion.
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Review from Tracy W (Daughter-in-law of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care i see is amazing for my father in law, we love him to bits and the staff care so much about him, he arrived in January 2026 and seems to have settled in really well. He has moved floors due to his condition, the transition went well for him, I would highly recommend this care home, we as a
family are felt so welcome too.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review and kind words. We are so pleased to hear that your father-in-law is happy and well cared for at Meadowbrook Care Home.
Reviews like yours are incredibly important, not only because they mean so much to our team, but also because they help other families who may be searching for the right home for their loved one feel reassured and supported in making such an important decision.
We will be sure to share your wonderful feedback with the team, who will truly appreciate your recognition of their hard work, compassion, and dedication.
Thank you again for taking the time to share your experience and for your continued support.
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Review from Sally W (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful afternoon spent at Meadowbrook celebrating VE Day. The staff had gone to so much trouble for the residents, including personalised scarves for the ladies and pin badges for the men.
The cocktails were flowing and a delicious afternoon tea was provided.
The singer was great and involved
everyone. We all really enjoyed it.
Thank you.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review and kind words. We are delighted to hear that you enjoyed our VE Day event.
It was a very special occasion for both our residents and team, and we loved bringing everyone together to celebrate, remember, and create happy memories. Hearing that you enjoyed the atmosphere and event means a great deal to us.
Thank you again for taking the time to share your feedback and support, it is truly appreciated by everyone at Meadowbrook Care Home.
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Review from Denise C (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Meadowbrook for 6 months and I am absolutely delighted with the care she is receiving. The staff are all so friendly, kind and caring and make such an effort to get to know the residents well and create a very welcoming environment for both residents and their families. The facilities
are excellent and my mother loves to come down to the Bistro with us for coffee and cake. We have also enjoyed delicious meals in the Bistro and had an excellent afternoon tea in the Private Dining Room for her birthday. In addition the playroom (Clown Town!) has been a godsend each week when we bring our young granddaughter in to visit. She has a wonderful time and my mother (and many others) thoroughly enjoy watching her play. It really helps create a happy family atmosphere.
The range of activities at Meadowbrook is also amazing with so many things to choose from and it is clear a great deal of thought goes into arranging them.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your glowing review. We are truly delighted to hear how happy you are with the care your mother receives from the Meadowbrook team.

It is especially wonderful to know that your granddaughter thoroughly enjoys spending time in our playroom, "Clown Town." Creating a welcoming, engaging, and family-friendly environment is very important to us, and it is always rewarding to hear that it is making a positive difference for both residents and their loved ones.

Your kind words mean a great deal to the whole team. Feedback like yours not only lifts morale and recognises the dedication of our staff, but also helps reassure other families who are looking for the right home for their loved one.

Thank you again for taking the time to share your experience. We truly appreciate your support and are so pleased to be caring for your mother.
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Review from Jenny B (Friend of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but excellent in all aspects of care shown both to me and my dear friend, David. Although only a short stay he was very very happy. Thanks to all the staff at Meadowbrook.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your kind words, it truly means a lot to us. We're delighted to hear that your friend had such a positive experience during their stay. Our team works hard to provide a warm, supportive environment, and it's wonderful to know that this made a difference. We really appreciate you taking the time to share your feedback.
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Review from J H (Daughter of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, the difficult decision had to be made to move my mum into a care home about a month ago. Meadowbrook have been amazing. All the staff in every department are caring, thoughtful and genuine. Nothing is too much trouble, and they are supporting mum with the appropriate love and care. Thank
you to all. It's so comforting to know how well she's being looked after.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for taking the time to leave us such a wonderful review. We are truly pleased to hear your kind comments and are delighted that you had a positive experience with us.
Your feedback means a great deal to our team and helps us continue to provide the highest standards of care and support. It also helps others who may be considering our service to feel confident in their choice.
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Review from John G (Son of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful caring staff you are all a real credit and so kind, the facilities are excellent, the food is wonderful, even for when we've eaten their with the family. The activities available give lots of variety for residents. Coffee, tea and cakes lovely. Need l say anymore.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your glowing review.
Your kind words mean a great deal to our entire team at Meadowbrook. It is incredibly important for our staff to know that the care, compassion, and dedication they show every day is recognised and appreciated.
Reviews like yours are also very helpful for other families who may be looking for care for their loved ones, as they provide reassurance and an honest insight into the experience we strive to create within our home.
Thank you again for taking the time to share your feedback it truly means a lot to us.
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Review from Debbi W (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family recently held a gender reveal celebration at Meadowbrook for Mum and Dad's newest great grandchild.It was a very special day and the staff were extremely helpful as always.We would like to thank them for their kindness and care in all they do.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review following your recent gender reveal celebration at Meadowbrook.

We are absolutely delighted to hear that you and your family enjoyed such a special occasion with us. Being able to host a moment where parents discovered the gender of their baby, alongside great grandparents and extended family, truly makes what we do so meaningful. It was a pleasure to see everyone come together to celebrate in such a warm and joyful atmosphere.

Your kind words and feedback genuinely mean a great deal to us. Reviews like yours not only encourage our team, but they also help other families see the warmth, care, and community spirit we strive to provide for all residents and their loved ones.
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Review from C C (Friend of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All round repellent experience. Friendly management and staff. Facilities spotless.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your 5-star review! We truly appreciate you taking the time to share your experience.

We did notice there may have been a small auto-correct in your review, but regardless, we are absolutely thrilled with your kind words and the confidence you've shown in us. We'll be sure to share your feedback with our entire team, it means the world to them.
Your review is incredibly important, not only to us but also to families who are searching for the right place for their loved ones. Thank you again for your trust and support.
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Review from Sue A (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely Care Home. Attended an Afternoon Tea event yesterday. Wonderful cakes & a ukulele band playing great songs. Such a lovely occasion which was thoroughly enjoyed by the residents.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your glowing review! We're absolutely delighted to hear that you enjoyed the tea tasting event with your family and fellow guests. Your kind words truly mean so much to the whole team and are incredibly appreciated.
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Review from Julia Rose B (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing service at Meadowbrook. I know my Dad is well looked after in a safe environment. Everyone is so incredibly friendly and it truly is a home from home. Truly a luxurious service, would highly recommend to anyone looking at care for a loved one.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you very much for your review and kind words. Your feedback is truly appreciated, and we are so pleased to hear you feel this way. It means a great deal to our team and encourages us to continue providing the best possible care.
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Review from Caroline C (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely five star Experience. Visited for my Mothers 91st Birthday Celebrations. Beautiful meal in Private Dining Room made for a special occasion. Staff and Food - all wonderful. Friends were so impressed! In the afternoon a wreath making class had been organised - absolutely fantastic with everyone
joining in. The staff create a marvellous atmosphere- it's like one big happy family.
You have done an amazing job here.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your wonderful 5-star review. We're truly honoured that you enjoyed celebrating your mother's 91st birthday. It's wonderful to hear how much your family enjoyed the private dining experience for such a special occasion. We're also delighted that the wreath-making and the atmosphere created by our team added to the joy of your visit. Your kind words mean a great deal to us, and we hope to welcome you all back again soon.
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Review from S M (Friend of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed on entry. Had a lovely lunch which was very tasty. From what I could see all staff were very attentive and helpful.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your wonderful review! We're thrilled to hear that you love our home and had such a positive experience with our team. It truly means a lot to us.
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Review from T S (Niece of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved into Meadowbrook at age 96 in May 2025. After a short period of settling in she tells me she feels safe and at home. Meadowbrook staff are excellent, and the level of care and real concern is clear. She recently had a short stay in hospital and she was welcomed back like royalty. The food
and menu are excellent and all home cooked , fresh and tasty.The facilities and activities are varied, good quality, and there is always something going on.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review. We truly appreciate you taking the time to share your experience. It means a great deal to know that support has made a positive difference for your aunt and your family. Your kind words will be shared with the whole team; they will be delighted to hear. We're committed to providing the highest standard of care, and feedback like yours encourages us to keep doing what we do.
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Review from Julie G (Daughter-in-law of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Meadowbrook is like walking into a 5 star hotel. It's immaculately clean and nice light decor. The staff are amazing. They are so kind, caring and so pleasant. Always so willing to help with any concerns family visitors have with their loved ones. The food is excellent, make by the chefs. The atmosphere
here is lovely and everybody seems happy and so do the residents. It's lovely and warm for the residents, which is so important and it smells pleasant and not of urine. My father in law wasn't happy with his chair in his bedroom, had a chat to one of the managers and she sorted out for him. The bedroom he has is a nice size and luxurious, with a fantastic en-suite. We love the private family and friends rooms too. We can't fault Meadowbrook. When we are old we want to move in there.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your thoughtful words and for taking the time to share your experience. It means a great deal to us to know that you and your family feel cared for and supported here at Meadowbrook. Our team truly strive to provide compassionate, personalised care every day, and hearing that it makes a difference warms our hearts. We're so grateful for your trust and kind words.
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Review from Richard G (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my dad to Meadowbrook in July 2025 after he'd been in care for several years prior at another care home. We were absolutely blown away with what presented us. It was unlike any other care home we'd seen before. More like a 5 star hotel. We wished meadowbrook had been open when my dad first
went into care as he would have felt very comfortable here. Unfortunately having dementia he's unable to enjoy everything that Meadowbrook have on offer. Nowadays we are more interested in dad being comfortable, we'll fed and a high level of care and attention. We can't fault meadowbrook in any way. They tick all of the boxes. Since moving here his personal care has shown significant improvement. He is eating much better. And in himself he seems much happier.
We are so pleased to have chosen to make the move to Meadowbrook its not easy making the decision to move someone with this level of dementia but it was a worthwhile decision. Thank you to everyone at Meadowbrook.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you so much for your kind words. We're truly touched to hear how much of a difference Meadowbrook has made for your dad and your family. It's wonderful to know that he's happier here and doing well. We'll make sure your message is shared with the whole team-they'll be so proud. Thank you again.
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Review from Serena G (Respite Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am blown away with Meadowbrook. I have had to make the most difficult decision to place my brother into care as he can no longer cope with his Parkinson's & Dementia and the home care was not enough. After researching a few homes I was recommended Meadowbrook by my daughter in law who is in the medical
profession, and met with Yvonne and I have not looked back since. Yvonne has been there every step of the way since April when the journey began, her advice and support has been second to none. It is due to her warmth and caring and genuine attitude that without doubt made my decision so easy. Laura the Manager came to my brothers home to do the assessment and again was absolutely lovely. The care team are all lovely and engaging. The home is beautiful, fresh, clean and new, lovely furnishings, food is very good, love the bar/bistro area even has a gin & cocktail menu!! A calm, relaxed atmosphere. I initially booked respite and we are integrating into permanent care.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you so much for such a wonderful review! We are so pleased to have been able to support yourself and your brother through this process and can honestly say what a pleasure it is to support your brother within our care. We will share this with our team!
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Review from G T (Respite Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All aspects and all areas of the residential home work for me and have been successfully well designed for its residents generally. The bedrooms, including ensuite shower/toilet, are comfortable and satisfactorily furnished for residents, in which beds are made and rooms cleaned on a daily basis. There
are also well-equipped bathrooms available for those that might need them. Breakfast and lunches are very good indeed and lunches offer different menu choices each day. Supper is early and has a more limited menu choice with a degree of repetition. An activities programme is published each week, which contains a variety of interesting choices for residents.
Reply from Laura Adams, General Manager at Meadowbrook Care HomeThank you for your thoughtful and comprehensive feedback. We're very pleased to hear that all aspects of the residential home are working well for you and that the design meets the needs of our residents. It's especially encouraging to know that the bedrooms, ensuite facilities, and daily housekeeping are contributing positively to your comfort.
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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Meadowbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Meadowbrook Care Home is calculated as follows: ( (471 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 515 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadowbrook Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Michelle

Michelle Humphreys

Job Title: General Manager

Our General Manager brings extensive leadership experience within the health and social care sector, with a strong commitment to delivering compassionate, person-centred care. With a background in care home management and team development, they focus on creating a warm, safe, and supportive environment where residents can truly feel at home.


Passionate about maintaining the highest standards of care, our General Manager works closely with residents, families, and staff to ensure dignity, respect, and well-being are at the heart of everything we do.

Denise

Denise Gilchrist

Job Title: Customer Relations Manager Joined: 2026

After more than 20 years in the retirement sector, transitioning to the care industry has been incredibly fulfilling. My primary responsibility is to assist families in finding the right care home for their nearest and dearest. Having personally experienced this process, I am dedicated to delivering exceptional customer service with genuine empathy, professionalism, and integrity.


My goal is to ensure that every family can make informed decisions that best meet the needs of their loved ones.

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Karen Caldwell

Job Title: Business Administration Manager Joined: 2024

With 25 years of dedicated service in the health and social care industry, I am a highly experienced and professional Administration Manager committed to the smooth, compassionate, and efficient running of residential care services. My career has been built on a foundation of reliability, attention to detail, and a genuine passion for contributing to the quality of care provided to residents and their families.


Throughout my journey, I’ve supported care teams, residents, and management by ensuring that every administrative process upholds the highest standards. I take pride in my long-standing contribution to the care sector and remain dedicated to making a positive impact each day through professionalism, empathy, and excellence in service.

Frequently Asked Questions about Meadowbrook Care Home

What types of Care is Meadowbrook Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Meadowbrook Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Meadowbrook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadowbrook Care Home to the centre of Bishop's Stortford?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadowbrook Care Home to verify any information. View our terms and conditions. Meadowbrook Care Home has an Enhanced Service - more info.