Average costs per week for care homes owned by Connaught Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Connaught Care Group, based on 6 out of 6 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Connaught Care Group own?

Connaught Care Group own 6 Care Homes.

Which Connaught Care Group Care Homes have the highest review score?

Henbrook House Care Home , Meadowbrook Care Home & The Chase have the highest review score.

Connaught Care Group | 6 Care Homes

Review of
Waterhaven Place
from Hilary N (Respite Resident) published on 4 February 2026 Submitted via Website • Report

Overall Experience

While recovering from two operations the staff at the Waterhaven couldn't have been more kind or helpful. The food and activities available are excellent. I would recommend the home to anybody that needed assistance.

Reply from Cheryl Tyson, Customer Relations Manager at Waterhaven PlaceThank you so much for your kind words! Were delighted to hear that our team was able to support you during your recovery and that you enjoyed our food and activities. Your recommendation means a great deal to us, and were so pleased we could make your stay comfortable and positive.

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Review of
Waterhaven Place
from H S (Respite Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

I recently spent a few days at Waterhaven Place in Chichester to convalesce following an operation. The warmth, care and attention I received from every member of staff at the Care Home was first-class. To feel safe and supported in such beautiful surroundings meant so much to me and certainly helped

in my recovery.

Reply from Cheryl Tyson, Customer Relations Manager at Waterhaven PlaceThank you so much for your kind words. We are delighted to hear that you felt safe, supported, and well cared for during your stay at Waterhaven Place. Our team takes great pride in providing a warm and attentive environment, and its wonderful to know that it made a positive difference in your recovery. We wish you continued health and happiness, and we hope to welcome you back whenever you need our care.

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Review of
Portsdown View
from P E (Son of Resident) published on 2 February 2026 Submitted via Website • Report

Overall Experience

Excellent service from a top class care home. My father was in Portsdown View from January to November 2025 and he could not have been in a better place. The staff are first class, very friendly and helpful. Plenty of
varied activities to keep the residents entertained. An exceptional care home.

Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear P, thank you so much for your kind words and for taking the time to share your experience. We're truly pleased to hear that your father was so well cared for during his time at Portsdown View and that you felt supported by our team. Your comments about the staff, activities, and overall experience mean a great deal to us and will be shared with the team. Thank you again for your trust and recommendation, you are always welcome to visit us at Portsdown View

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Review of
Waterhaven Place
from Susan L (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report

Overall Experience

My Mum has just spent 3 weeks in respite care at Waterhaven Place. She absolutely loved her time there and in fact felt it was more like being on holiday than in a Care Home. All of the staff are so warm, caring and friendly from the moment you arrive.
The range of activities were a great advantage

for Mum who loves social interaction and keeping busy. It was Mum's birthday while she was there and the fuss they made with a special cake and music performance especially for her was just wonderful.
The food was fantastic with an excellent choice offered at every meal- as visitors we also enjoyed various food and drink options with Mum.
The whole ethos of the Home is excellent encouraging family and friends to visit as 'guests' of the resident which is so important so that they feel in some control rather than losing their independence completely.
Mum will definitely return for respite in the near future.

Reply from Cheryl Tyson, Customer Relations Manager at Waterhaven PlaceThank you so much for your lovely feedback. Were delighted your mum enjoyed her stay and that her birthday celebrations made it extra special. Its wonderful to hear you all felt so welcome and enjoyed the food and activities. We look forward to welcoming your mum back again soon.

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Review of
Waterhaven Place
from Damian S (Son of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mum first moved in to Waterhaven place in November 25 with mixed dementia. She was made to feel very relaxed and welcome and safe straight away and settled in really quickly. She is always telling me how lovely the staff are and that they cant do enough for me. We are thrilled with the care she is

given, there is a full array of activities that she really enjoys. She now has a better social life than we do, going on fantastic trips and having her hair and nails done in the salon in Waterhaven every week. We go every other day to visit her and it is always spotlessly clean, the staff are so welcoming and friendly and my mum absolutely adores the staff as we do. The difference in my mum is incredible since she has moved in with the care given. Her paranoia has completely gone as she feels so relaxed and happy and safe there. As a family member of a resident, I cant emphasise enough how much of a relief it is to know how safe, happy and loved she is at Waterhaven. Highly recommend.

Reply from Cheryl Tyson, Customer Relations Manager at Waterhaven PlaceThank you so much for sharing your experience! Our team takes great pride in creating a warm, welcoming, and supportive environment, and your kind words mean the world to us. We're thrilled to hear the difference in your mum's wellbeing and that you feel reassured knowing she's safe, happy, and loved.

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Review of
Waterhaven Place
from Ivan B (Day Care) published on 30 January 2026 Submitted via Website • Report

Overall Experience

What can I say other than waterhaven place is amazing my mum was a resident for 4wks after a bad fall and the home was amazing and all the staff were also amazing and since then she has been going to the home for the community exercise classes on a Monday and Friday which have really helped her to get

back on her feet so much quicker than expected
If I ever had to recommend a care home to anyone it will definitely always be waterhaven place

Reply from Cheryl Tyson, Customer Relations Manager at Waterhaven PlaceThank you so much for your kind words. We're delighted to hear that your mum's stay with us helped her on the road to recovery, and that she's enjoying our community exercise classes. It's wonderful to know our team made a positive difference, and we appreciate your recommendation.

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Review of
Portsdown View
from J G (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Portsdown View has created a safe and nurturing environment for my father since June. I have felt listened to by staff and they have acted on any concerns including medication or diet. The house staff keep the care home clean and tidy. The care staff show they know Dad well and support him well with

personal hygiene and interaction. There has been a blip with no one heading events recently but a new lady started yesterday.

Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J G, thank you for your thoughtful feedback. It's reassuring to hear that your father feels safe and well cared for, and that you've felt listened to by the team when raising any concerns. Your kind words about the care staff and housekeeping team are truly appreciated and will be shared with them.
We're pleased to welcome a new team member who has now started and will be supporting this area going forward. We're grateful for your trust and for taking the time to share your experience.

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Review of
Portsdown View
from T M (Friend of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

From the moment we stepped into the home, we felt that we were in a comfortable environment where the residents are treated as an individual. Each room is designed differently. The food for residents and visitors is excellent. The hospitality from the team is truly exceptional. There is choice with

everything from decor to food to entertainment. The resident is truly independent and they are able to show hospitality with family and friends. The wine!! Delicious. Helathy choice in food. All the managers are kind and very approachable. Thank you for everything. Well done! PS Difficult to get in at times, problem with doors.

Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewThank you TM for such a thoughtful and generous review. We're delighted to hear that you felt the warmth of the home from the moment you arrived and that the individuality, independence, food, and hospitality stood out to you - including the wine! Your kind words about our team and managers truly mean a great deal to us.
Thank you also for the feedback regarding the doors; we appreciate you raising this and will take it on board. We're very grateful for your support and kind encouragement.

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Review of
The Chase
from Victoria L (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

From the very first call, to book a visit, to then viewing the Chase, we knew it was the best place for my mother in law.
It has such a homely atmosphere and every member of staff we have interacted with are absolutely professional, kind and supportive.
It has been 3 weeks since my mother in law

moved in and she has clearly felt very comfortable and settled. The food is delicious and they have really thought about the way the choices are given to the dementia residents. Instead of a list of choices, the meals are plated for them to see what they want. How brilliant is that. The rooms are so lovely and all the clothes have their labelling tags put on at arrival. The staff really know their residents and want the best for them and it really shows.
It was a difficult decision to make for my mother in law, but seeing her joining the different activities, looking more relaxed, it's clear to see that the Chase invests in its staff which then shows in their high level of care.

Reply from Laura Adams, CRM at The ChaseThank you so much for your kind and thoughtful message. It truly means a great deal to us.
We are delighted to hear that from your very first contact with The Chase you felt confident it was the right place for your mother-in-law. Creating a welcoming, homely environment and offering support from the very beginning is extremely important to us, so it is lovely to know this was your experience.
We are especially pleased to hear how comfortable and settled your mother-in-law has become in such a short time. Your comments about the food, the way choices are presented to residents living with dementia, and the attention to detail with rooms and clothing labelling are greatly appreciated. These small but meaningful touches are all part of our commitment to providing person-centred care.
It is also wonderful to hear that she is enjoying the activities and appears more relaxed. We will be sure to share your kind words with our team.

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Review of
The Chase
from B L (Stepson of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My step-mother has advanced Alzheimer's. She has recently moved into The Chase on a permanent basis because we could no longer ensure her safety at home. The staff made enormous efforts to make her feel welcome, understand her needs and help her settle in. The transition has been very successful

and we, together with her friends who have visited, believe she has settled extremely well and is happy.
All of the staff are friendly and professional and all already appear to be well acquainted with my step-mother.

Reply from Laura Adams, CRM at The ChaseThank you so much for taking the time to write such a thoughtful reply.
We are truly pleased to hear that your step-mother has settled so well and that the transition into The Chase has been a positive one for her, for you, and for her friends. Supporting residents through such an important change is something we take very seriously, and it means a great deal to know that our efforts have helped her feel safe, comfortable, and happy.
Your kind words about our team will be shared with the staff, who are deeply committed to providing compassionate, person-centred care and building meaningful relationships with every resident. Knowing that this has made a difference is incredibly rewarding for us all.
Please be assured that we will continue to do everything we can to support your step-mother's wellbeing and to work closely with you and her loved ones.

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Review of
Waterhaven Place
from Amanda H (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Such a warm loving caring place, my mum has never been so well cared for, even at home., the range of activities on offer has something for everyone of all abilities. The care shown by all members of staff is next level, nothing is too much trouble.

Reply from Cheryl Tyson, Customer Relations Manager at Waterhaven PlaceThank you for your wonderful feedback. We're delighted you feel your mum is so well cared for and enjoying the activities on offer. Our team always strives to provide the highest level of care, and your kind words mean a great deal to us.

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Review of
Portsdown View
from Colin L (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are always positive and friendly. There is usually 2 activities going on at any time for residents to join in. Having coffee and cake available for guests and residents is a lovely touch. All in all, a wonderful experience.

Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear Colin, thank you so much for taking the time to share such a kind review. We're really pleased to hear that you've found our team to be positive and friendly, and that the range of activities has added to your experience. The coffee and cake are a small gesture, but it's lovely to know they've been appreciated. Your feedback means a great deal to us all at Portsdown View

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Review of
Meadowbrook Care Home
from Sue A (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

A lovely Care Home. Attended an Afternoon Tea event yesterday. Wonderful cakes & a ukulele band playing great songs. Such a lovely occasion which was thoroughly enjoyed by the residents.

Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your glowing review! We're absolutely delighted to hear that you enjoyed the tea tasting event with your family and fellow guests. Your kind words truly mean so much to the whole team and are incredibly appreciated.

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Review of
Henbrook House Care Home
from D P (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

There are times in your life that are really hard and it is the people around you that help you get through. When I decided to put dad into Henbrook I felt guilty like I had failed in my bid to look after him and keep my promise to mum. The staff were amazing helped him settle, helped me come to realise

I had made a great decision. Sadly today we lost my father, he chose to spend his last week at Henbrook not in hospital. Every minute of the last week the staff have showed compassion, support empathy and love not only for my dad but for me and my family. They have gone above and beyond. Today I'm not only grieving the loss of my dad but also of a family of staff I had known only 6 months but who had become an extension of my family and most of all friends. I will miss coming into the home and seeing all of you Thank you for absolutely everything and for the support shown in those final days.

Reply from James Chandler, Customer Relations Manager at Henbrook House Care HomeOn behalf of the entire team here at Henbrook I want to thank you so much for this amazing review. Dad was such a lovely man, always smiling and to get such heart warming feedback from you about his final few days is why many of us work in care. It was a pleasure to know you both. Please stay in touch with us, you are always welcome and we wish you and your family the very best for the future.

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Review of
Henbrook House Care Home
from Mike B (Son of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

We had an impromptu tour including laundry and kitchen from a member of the entertainment team, who demonstrated his passion for the place and his role.
We called late morning when mum was ready to be discharged from hospital. The person we needed was not on site but called us back and made arrangements

for a move the next day (new years eve) not the easiest time of the year.
Mums face was a picture of joy as she was wheeled through the door. We had been offered food whilst waiting.
Mum was exhausted but loved her room, she raved about the full English breakfast and staff made sure she had another the next day. Staff could not do enough to make her feel welcome.
Mum has started to join the activities, and we loved a picture on the social media group of her wearing a balloon crown.
Friday she entertained my wife with Fish, Chips, and Prosecco.
Henbrook is nothing like a an 'old peoples home.' It is somewhere between a care home and hotel. It is her home.

Reply from Catherine Frost, Manager at Henbrook House Care HomeThank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is shared with everyone here. We remain committed to continuously enhancing the care and experiences we offer. Thank you for choosing Henbrook House.

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Review of
Henbrook House Care Home
from Brenda N (Respite Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

I spent 11 days at Henbrook House.
I enjoyed my stay. I was well cared for, treated with dignity and respect.
Very comfortable with staff who were very attentive. Plenty of interesting activities taking place. Good food and good social events for all to participate in. Being able to have my hair

and nails done on site was a real luxury.
Thank you to all the staff at Henbrook.

Reply from Michael Zinaka, General Manager at Henbrook House Care HomeThank you so much for choosing Henbrook house for your respite stay and for taking the time to leave such a wonderful review. We are delighted that you enjoyed your time with us and experienced the quality of care we provide to all our guests and residents. Our team loved having you here, and we would be absolutely delighted to welcome you back whenever you need us. Please do not hesitate to get in touch if you'd like to arrange another stay. Thank you again for your kind words.

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Review of
Meadowbrook Care Home
from Julia Rose B (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

Absolutely amazing service at Meadowbrook. I know my Dad is well looked after in a safe environment. Everyone is so incredibly friendly and it truly is a home from home. Truly a luxurious service, would highly recommend to anyone looking at care for a loved one.

Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you very much for your review and kind words. Your feedback is truly appreciated, and we are so pleased to hear you feel this way. It means a great deal to our team and encourages us to continue providing the best possible care.

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Review of
The Chase
from Jan R (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum moved to The Chase at the end of October 2025. All staff members made mum feel at home from the outset despite her anxieties. Since this time I have visited on a regular basis and have always found mum's room clean and tidy and mum well dressed and cared for. Mum is still settling in but I'm sure

everyone will continue to support her. Food choices are good and there are daily activities which she joins in with.

Reply from Laura Adams, CRM at The ChaseThank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience since your mum moved to The Chase.
We are so pleased to hear that our team helped your mum feel at home from the outset and supported her through her initial anxieties.
Settling into a new home can take time, and please be assured that we will continue to support your mum at her own pace. It's lovely to hear that she is beginning to enjoy the food choices and is joining in with daily activities.
Thank you again for your trust and confidence in our team. We are very happy to have your mum as part of our community and will continue to do all we can to support her wellbeing.

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Review of
The Chase
from P D (Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

I am very happy to be a resident here. Without exceptions all the staff are kind and friendly which I think is most important, and they are also efficient. Activities are varied and there is always something to do. Food is very good - I have never gone hungry at mealtimes for there is plenty of choice.

Wherever I go in the building there is always a friendly person to talk to. I have experienced life in one other home - only briefly - and I know how lucky we are here!

Reply from Laura Adams, CRM at The ChaseThank you so much for taking the time to share such a lovely message. Your kind words truly mean a great deal to all of us.
We are delighted to hear how happy you are here and to know that the care, friendliness, activities, and meals have made such a positive difference to your daily life. Creating a welcoming, supportive, and engaging environment is something our entire team is deeply committed to, and it is incredibly rewarding to know that this is felt and appreciated.
Thank you for being such a valued part of our community. We feel very lucky to have you with us.

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Review of
The Chase
from Claire G (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My mother went to The Chase for recovery after surgery, agreeing to try it for a short period only. It turns out she loves living there so has decided to stay. All the staff have been kind and friendly as well as being professional and competent. I am delighted Mum is so well looked after in all

aspects.

Reply from Laura Adams, CRM at The ChaseThank you so much for your kind words. We're absolutely delighted to hear that your mum has settled in so well and now feels at home with us. It means a great deal to our whole team to know that our care, kindness, and professionalism have made such a positive difference. Thank you for trusting us with your mum's care - we're very happy to have her as part of The Chase family.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,744
Residential Dementia Care	£1,838
All Care Types	£1,744

Care Homes Owned by Connaught Care Group

Connaught Care Group Locations (6)

Connaught Care Group Reviews (225)

Waterhaven Place

Waterhaven Place

Portsdown View

Waterhaven Place

Waterhaven Place

Waterhaven Place

Portsdown View

Portsdown View

The Chase

The Chase

Waterhaven Place

Portsdown View

Meadowbrook Care Home

Henbrook House Care Home

Henbrook House Care Home

Henbrook House Care Home

Meadowbrook Care Home

The Chase

The Chase

The Chase

Awards / Recognitions (1)

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Frequently Asked Questions about Connaught Care Group

Costs for care homes owned by Connaught Care Group

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