9.9
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Connaught Care Group
Connaught Care Group operates care homes across England.
The care group has new care homes in development across the South East of England.
Connaught Care states that it has no surprise extra costs, just an all-inclusive set fee. This weekly payment covers everything from excellent care, activities and restaurant quality food.
Connaught Care Group Locations (6)
- Browse 6 Care Homes owned by Connaught Care Group
"My mum has lived in Henbrook 6 mths
She is thriving and happy.
Henbrook offers great enrichment activities that keep her active and…"
Read all 48 reviews
from £1,860 / week
69 Rooms
Location Type
Care Home
Henbrook House Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents.
Nestled in St Neots, Cambridgeshire, Henbrook House offers ... Read more
"When my mother became a resident at Willowbrook View in the Autumn last year, she was in a sorry state after being in and out of hospital.…"
Read all 21 reviews
from £1,695 / week
84 Rooms
Location Type
Care Home
Willowbrook View is the latest, all inclusive, addition to the award-winning Connaught Care Collection family of care homes.
Situated on the historic land of Wichelstowe, commonly known as the ... Read more
"Our family recently held a gender reveal celebration at Meadowbrook for Mum and Dad's newest great grandchild.It was a very special day and…"
Read all 36 reviews
from £1,695 / week
80 Rooms
Location Type
Care Home
Welcome to Meadowbrook Luxury Care Home, located in the charming historic market town of Bishop’s Stortford.
Offering residential care and dementia care on a permanent or short stay basis.
The ... Read more
"This was our dad's second stay at The Chase, and once again we honestly can't thank the staff enough. From the moment he arrived, he was…"
Read all 57 reviews
from £1,691 / week
61 Rooms
Location Type
Care Home
Located in the idyllic market town of Huntingdon, The Chase offers residential dementia care and rehabilitation stays on a permanent or respite basis.
The Chase is a stunning care home with 61 ... Read more
"Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to…"
Read all 70 reviews
from £1,825 / week
71 Rooms
Location Type
Care Home
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of ... Read more
"I have spent 3 weeks in respite care. I loved it.The company was great, my only issues were safety in the shower - I felt worried I would…"
Read all 15 reviews
from £1,695 / week
83 Rooms
Location Type
Care Home
Waterhaven Place Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents.
Nestled in Chichester, Waterhaven Place offers residential ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Connaught Care Group Reviews (247)
9.9
Connaught Care Group has a Group Review Score of 9.9 (9.883) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.
from Cassie M (Daughter of Resident) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
When my mother became a resident at Willowbrook View in the Autumn last year, she was in a sorry state after being in and out of hospital. Within a few weeks she was looking so much better, her overall health has improved, her hair and nails are lovely and she is clearly very well cared for. As soon
as we arrived all the staff were warm and friendly, willing to assist with anything we needed. My mother is able to join the varied activities and the staff have facilitated her contact with the local church. We enjoy our visits as a family and feel welcomed and helped by the staff. The facilities are always scrupulously clean, thanks to the housekeeping staff. My mother's room has everything she needs and is comfortable, warm and inviting. I have valued the communication from staff, letting me know about any changes in her health care or concerns if they have any. We are so pleased she is in such a safe and supportive environment.
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewThank you, Cassie, for your kind and thoughtful review. We are so pleased to hear how well your mother has settled since joining Willowbrook View, especially after such a difficult period. Its wonderful to know her health and wellbeing have improved and that she feels comfortable, cared for, and supported.
Your comments about our warm and friendly team mean a great deal. Were delighted that your mother enjoys the activities and remains connected to her church, as supporting personal interests is very important to us.
Were also grateful for your recognition of our housekeeping team and for your kind words about the home environment. Its lovely to hear that you enjoy your visits and feel welcomed. Keeping families informed is a priority, so were pleased you value our communication.
Most importantly, were glad you feel your mother is safe and well cared for.
from Lyn W (Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Outstanding.
Reply from Laura Adams, CRM at The ChaseThank you for taking the time to complete this review, it really means a lot to us. It is also lovely to read that you fee all areas of the home are outstanding, thank you once again.
from Evelyn B (Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent.
Reply from Laura Adams, CRM at The ChaseThank you for taking the time to complete this review, it really means a lot to us. It is also lovely to read that you fee all areas of the home are excellent.
from D C (Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All excellent.
Reply from Laura Adams, CRM at The ChaseThank you for taking the time to complete this review, it really means a lot to us. It is also lovely to read that you fee all areas of the home are excellent.
from Susan S (Daughter of Resident) published on 13 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Outstanding care home & facilities, particularly Kim the hairdresser. The staff are caring & approachable, friendly & always on hand for every problem or query that arises. The food is very high quality, hearty & nutritious. The social events are fabulous particularly the Christmas Nativity & Valentines
afternoon tea, so lovely to see the elderly residents so happy!
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewDear Susan,
Thank you for your wonderful review and for taking the time to share your experience at Willowbrook View. We are delighted to hear that you appreciate the care, facilities, and warm environment within our home.
Your kind comments about our staff mean a great deal to us. Our team works hard to ensure residents feel comfortable, supported, and happy each day, so it is lovely to hear that their caring and approachable nature has made such a positive impression.
We are also pleased you mentioned Kim, our hairdresser. She is a valued part of our community and we will be sure to pass on your kind words to her.
It is wonderful to know that you and the residents enjoy the meals and social events, especially occasions like the Christmas Nativity and Valentines afternoon tea. Seeing residents happy and engaged is exactly what we strive for.
from Alison F (Daughter of Resident) published on 13 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Mum has enjoyed her stay at Willowbrook View. The staff work really hard and are lovely with the residents. The home is lovely and kept very clean. Even though food is nice sometimes more individual choice for the cost. There is however a couple of things I am not happy with. I was informed the care
plan would only be done after contract was signed and payment made. I have asked 4 times to see it but never did. The dr situation was not as stated in the contract! There is no point of contact, no one around to ask.
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewDear Alison,
Thank you for taking the time to share your feedback about your mum's stay at Willowbrook View. We are pleased to hear that she has enjoyed her time with us and that you find the home clean and welcoming. Your kind comments about our team are greatly appreciated, as our staff work hard to provide compassionate care and support to all residents.
We also appreciate your feedback regarding the food. We aim to provide a variety of choices and will share your comments with our kitchen team as we continue to review menus and options to better meet residents' preferences.
We are sorry to read about your concerns regarding the care plan and GP arrangements. This is not the experience we want families to have. Care plans should be accessible to residents and their families, and we apologise if this was not provided when requested.
Please feel free to contact the home and speak with the management team so we can discuss your concerns further.
from T C (Daughter of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has been here for several months, and it has been so good for her. Her whole life has been changed. My mother is happy, smiley and loves every day! The best move she has ever made.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear T C, Thank you so much for sharing such wonderful feedback. It truly means a lot to hear that your mother is happy, enjoying each day, and feeling at home with us. We are so pleased to be part of her journey and will continue to support her with the same care and dedication. Warm regards, Stella
from R A (Daughter of Resident) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Portsdown View is an outstanding caring home in our local area which I highly recommend. The staff are fantastic and go the extra mile to understand the needs of residents.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R A, Thank you so much for your kind words and recommendation. It means a great deal to the whole team to know their care and dedication are appreciated. I will be sure to share your lovely feedback with them. Warm regards, Stella Austin
from John G (Son of Resident) published on 9 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Wonderful caring staff you are all a real credit and so kind, the facilities are excellent, the food is wonderful, even for when we've eaten their with the family. The activities available give lots of variety for residents. Coffee, tea and cakes lovely. Need l say anymore.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your glowing review. Your kind words mean a great deal to our entire team at Meadowbrook. It is incredibly important for our staff to know that the care, compassion, and dedication they show every day is recognised and appreciated. Reviews like yours are also very helpful for other families who may be looking for care for their loved ones, as they provide reassurance and an honest insight into the experience we strive to create within our home. Thank you again for taking the time to share your feedback it truly means a lot to us.
from J D (Granddaughter of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We had a really lovely experience, the facilities are incredible, and the staff go above and beyond; they are truly amazing. Willowbrook feels like a family environment, and it is really lovely to be a part of it.
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewThank you so much for your kind review, Jemma.
Were delighted to hear that you had such a lovely experience and that the facilities and team made such a positive impression. Creating a warm, family-like environment is incredibly important to us at Willowbrook, so its wonderful to know that you felt part of that.
Your kind words about our staff mean a great deal, and we will be sure to share your feedback with the whole team. Thank you again for taking the time to leave such a thoughtful review.
from J E (Friend of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband and I plus 2 grandchildren attended the Madhatters Tea party today at Portsdown View. As always it was a fabulous event. The food was fantastic and the staff couldn't do enough to keep us all happy and comfortable. The singer was lovely too. All in all this is a fantastic home which I
would highly recommend to anyone requiring care and company in their twilight years.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear J E, Thank you so much for your lovely feedback.
We're delighted yourself, your husband and your grandchildren enjoyed the Mad Hatters Tea Party and it means so much to hear that you felt welcomed and well looked after - I'll be sure to share your kind words with the team. Your recommendation truly means the world to us. We look forward to welcoming you again soon. Warm regards,
from M W (Respite Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I've had lovely time and hope to come back. Staff have been very kind and helpful (I don't know how they put up with me!)
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewDear Margaret,
Thank you so much for your lovely review. It truly means the world to us that youve had such a wonderful time with us.
Your kind words about our team are greatly appreciated. Please dont worry theres nothing to put up with! It has been an absolute pleasure having you with us. Your warmth and sense of humour have brightened our days just as much as we hope weve brightened yours.
Were so pleased you felt supported and cared for, and we would be absolutely delighted to welcome you back anytime.
from Chris G (Son of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Visiting my father was a pleasure the care and attention to resident was outstanding,always greeted by staff who where on duty with a smile asking if anything was required if it was they obliged without issues home was clean and warm for residents and amenities available excellent. You all should be
proud of your commitment to residents and visitors alike.
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewDear Chris,
Thank you so much for taking the time to share such a wonderful review.
Were truly delighted to hear that visiting your father has been a pleasure and that youve found the care and attention provided by our team to be outstanding. It means a great deal to us that you felt welcomed by our staff and supported whenever you needed anything. Creating a warm, clean and comfortable environment where both residents and their families feel at ease is something we are very proud of.
Your kind words about our teams commitment will be shared with everyone here feedback like yours really does make a difference and reinforces why we do what we do.
Thank you again for your thoughtful comments and for placing your trust in us.
from K G (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has lived in Henbrook 6 mths
She is thriving and happy.
Henbrook offers great enrichment activities that keep her active and stimulated.
We are very happy with the care provide for mum and th relationships she has built with staff.
Reply from Michael Zinaka, General Manager at Henbrook House Care HomeThank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is shared with everyone here. We remain committed to continuously enhancing the care and experiences we offer. Thank you for choosing Henbrook House.
from Sarah W (Daughter of Resident) published on 27 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The home was so welcoming. It was clean, warm and friendly. The staff were very pleasant and helpful, they did all they could to make everything comfortable for the residents. The food was lovely and it was nice to be able to eat with mum during her stay.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear S, Thank you so much for your kind words. We're delighted to hear that you found the home welcoming, warm and friendly, and that you were able to share mealtimes with your mum - those moments are so important. thank you for your lovely feedback about our team, it means a great deal to us all and they will be delighted to hear the feedback. Warmest regards, Stella Austin
from Raymond B (Respite Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I came to the care home for recovery and respite from a replacement hip operation on 14/1/26 for 2 weeks and 3 days. I needed to work on my exercises to improve the muscle strength around the hip. I was on the dementia floor, but I did not mind this, as I was there to do "my own thing". It was a pity
the care home had an outbreak which prevented full use of the bistro area of the home, but I consider this fortunate, I was in the isolated upper floor, since I did not catch it. All the staff were friendly, considerate and helpful, and the respite has prepared me well to look after myself at home. I can recommend this home.
Reply from Stella Austin, Customer Relationship Manager at Portsdown ViewDear R,
Thank you very much for your lovely feedback. We're so pleased to hear that your stay supported your recovery and helped you feel confident returning home. We truly appreciate your understanding during the outbreak, and we're glad you remained safe and well. Your kind words about our team mean a great deal and will be shared with them.
from Debbi W (Daughter of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our family recently held a gender reveal celebration at Meadowbrook for Mum and Dad's newest great grandchild.It was a very special day and the staff were extremely helpful as always.We would like to thank them for their kindness and care in all they do.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your lovely review following your recent gender reveal celebration at Meadowbrook.
We are absolutely delighted to hear that you and your family enjoyed such a special occasion with us. Being able to host a moment where parents discovered the gender of their baby, alongside great grandparents and extended family, truly makes what we do so meaningful. It was a pleasure to see everyone come together to celebrate in such a warm and joyful atmosphere.
Your kind words and feedback genuinely mean a great deal to us. Reviews like yours not only encourage our team, but they also help other families see the warmth, care, and community spirit we strive to provide for all residents and their loved ones.
from Debra P (Daughter of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The placement is very well run, friendly + welcoming to family, friends and resident. My mum has improved in her mental health and independence of eating + verbalising, socialising. The care given is just like home + family communications with family + staff very good and feel it really is a home and
everyone is a family.
Reply from Mathan Mohan Balasubramaniyan, General Manager at Willowbrook ViewHi Debra, Thank you so much for your wonderful review. We are absolutely delighted to hear that you feel the placement is well run, friendly, and welcoming to family, friends and residents. It means a great deal to us that you feel it truly is a home where everyone is part of one family. Were especially pleased to hear about your mums improvements in her mental health, independence with eating, verbalising and socialising. Supporting our residents to grow in confidence and maintain their independence wherever possible is at the heart of what we do, so your feedback is incredibly encouraging for the whole team. Its also lovely to know that you feel communication between family and staff has been very good. We strongly believe that open, supportive communication is key to providing the best possible care. Thank you again for taking the time to share your experience it truly means so much to all of us.
from C C (Friend of Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All round repellent experience. Friendly management and staff. Facilities spotless.
Reply from Michelle Humphreys, General Manager at Meadowbrook Care HomeThank you so much for your 5-star review! We truly appreciate you taking the time to share your experience.
We did notice there may have been a small auto-correct in your review, but regardless, we are absolutely thrilled with your kind words and the confidence you've shown in us. We'll be sure to share your feedback with our entire team, it means the world to them. Your review is incredibly important, not only to us but also to families who are searching for the right place for their loved ones. Thank you again for your trust and support.
Frequently Asked Questions about Connaught Care Group
Costs for care homes owned by Connaught Care Group
Average costs per week for care homes owned by Connaught Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Connaught Care Group, based on 6 out of 6 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,744
Residential Dementia Care
£1,838
All Care Types
£1,744
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Connaught Care Group own?
Connaught Care Group own 6 Care Homes.
Which Connaught Care Group Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connaught Care Group to verify any information. View our terms and conditions.
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