Care Homes Owned by Connaught Care Group in Cambridgeshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Connaught Care Group in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 199 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Cambridgeshire (2)

2 Care Homes owned by Connaught Care Group in Cambridgeshire
Henbrook House Care Home

Cambridge Street, St Neots PE19 1QB 

10 41 reviews
"I can't speak highly enough about Henbrook House Care Home in St Neots. My mother has been a resident here for the past 5 months and the…"   Read all 41 reviews
Location Type Care Home

Henbrook House Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents. Nestled in St Neots, Cambridgeshire, Henbrook House offers the perfect blend of comfort and sophistication. The… Read more about Henbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 69 Rooms
  • from £1,860 / week
The Chase

Medway Road, Huntingdon PE29 1SF 

9.9 47 reviews
"I had dinner with my Dad today, we ate in the bistro off the extensive menu, the food never disappoints along with the excellent front of…"   Read all 47 reviews
Location Type Care Home

Located in the idyllic market town of Huntingdon, The Chase offers residential dementia care and rehabilitation stays on a permanent or respite basis. The Chase is a stunning care home with 61 elegantly decorated, en-suite rooms which is neatly set… Read more about The Chase

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 61 Rooms
  • from £1,691 / week

Connaught Care Group Reviews in Cambridgeshire (88)

9.7

Connaught Care Group has a Group Review Score of 9.7 (9.702) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Henbrook House Care Home

from Gary N (Son of Resident) published on 12 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough about Henbrook House Care Home in St Neots. My mother has been a resident here for the past 5 months and the level of care has been truly remarkable.
Her health, happiness & wellbeing has been improving week on week.
Every member of the team has contributed to making
my mum feel welcome and happy with her stay at the home.
The gourmet food, healthy diet, group activities, medical care team, wellbeing program & the management team have all proved invaluable in the successful integration of mum into this wonderful home.
Henbrook's ethos of respect, empathy, support & care for all their residents is clearly heartfelt by all the team. They all go the extra mile to make everyone feel welcomed and part of a big family.
I'm looking forward to our mum continuing to enjoy her life & make the most of everything Henbrook's has to offer her going forwards.
Keep up the exceptional work Henbrook's & thank you.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your lovely message. It means a lot to us to hear such kind feedback. We're so happy that your mum has had such a positive experience with us and is continuing to improve. I…read more
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Review of

The Chase

from Mark T (Son of Resident) published on 11 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I had dinner with my Dad today, we ate in the bistro off the extensive menu, the food never disappoints along with the excellent front of house on this occasion Chris. We both had the Brie to start then I had Caesar salad and dad had one of his favourite meals ham egg and chips, we finished with strawberries
and ice cream
Reply from Jessa Avila, General Manager at The Chase
Thank you for sharing your kind feedback. Were delighted to hear you and your dad enjoyed your meal and appreciated both the food and service. We look forward to welcoming you again soon.
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Review of

The Chase

from Carol P (Daughter of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we first stepped inside 'The Chase', we knew it was the right place for Dads respite stay. The home is modern spotlessly clean and beautifully decorated. I loved every piece of furnishing. Dad's room was large, spacious, the ensuite was well equipped to cover all his needs. What really
stood out was the staff, every singe member of the team were friendly, helpful, and seemed genuinely happy in their work. That positively created such a welcoming atmosphere. It was clear that dad felt very comfortable and well looked after. The food was excellent, lovely bonus was family and friends could eat when visiting. He was very proud giving his visitors a guided tour!. I will absolutely recommended The chase! Thank you everyone for making dads stay such a lovely experience. He'll definitely be back for future respite care.
Reply from Jessa Avila, General Manager at The Chase
Thank you for your wonderful feedback. Were delighted to hear that your dad felt comfortable and well cared for during his stay at The Chase. Our team takes great pride in creating a warm and…read more
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Review of

Henbrook House Care Home

from Alison B (Daughter of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A Lovely place with amazing rooms and ensuite shower facilities for every room, the entire place is beautifully furnished and very clean and very well run with amazing food with different places to eat and the staff can't be more helpful
Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home
Thank you for taking the time to review Henbrook House, we will continue to work hard and make sure we provide the highest standards of care possible. I will ensure to share your review with the…read more
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Review of

Henbrook House Care Home

from Donna P (Daughter of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first contact, Henbrook have been fabulous putting me at ease as a worried relative. From the moment dad stepped into the home he has been cared for and looked after to exceptional standards. He arrived none mobile as the last home had left him sat in a chair for six weeks with no stimulation
and actively discouraged him to move. Slowly dad has got some of his mobility back and is gradually joining in with daily activities. The staff are exceptional and the compassion and care they show is five star. Thank you.
Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home
Thank you for taking the time to review us, we have really enjoyed welcoming you both to the Henbrook House family. I will make sure I share your feedback with the whole team.
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Review of

The Chase

from J T (Resident) published on 29 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came into The Chase following a spell in hospital and could not cope on my own. I do not have dementia so just needed looking after while I rested and recovered. This means I do not need the specialist care offered to majority of patients. For me I would have liked more activities as there is a lot
of 'dead' time between meals. Definitely need more things to do! Why no cinema? i have to accept the home is not the right place to be! I think it serves dementia residents very well from what I've seen.
Reply from Jessa Avila, General Manager at The Chase
Thank you for your honest feedback and for sharing your experience at The Chase. We are pleased you were able to rest and recover during your stay. Our activity programme is designed for both dementia…read more
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Review of

Henbrook House Care Home

from Jenny J (Cousin of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin came to Henbrook House in February 2025 for a rest bite. He is now a permanent resident. He needed to get back into a daily heathy routine. Having being diagnosed with dementia it was such a tough decision to make for him having lived in London his whole life. Henbrook have supported us throughout
giving us guidance and emotional support throughout this tough journey.
Hebrook has always felt like a 5* Hotel. the Cleanliness is outstanding. And the food is exceptional and meaningful! But what actually makes all the difference to us as a family is the entertainment!! This is on another level. Have singers/bands/ Children/ animals and days out. With a full itinerary weekly it's everything he needs. Interaction and socializing makes all the difference. We have seen a huge positive change in my cousins mental wellbeing and health.
I would highly recommend Henbrook for it's warm atmosphere and attentive staff.
Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home
Thank you so much for your wonderful review. I remember the first time he visited and it was obvious that he was missing the company and engagement he is now thriving in. A true gentleman, always…read more
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Review of

The Chase

from Jamie P (Son of Resident) published on 18 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding Care at The Chase - Highly Recommended
My mum is currently staying at The Chase for temporary respite care, and I can honestly say that the staff are absolutely amazing. Nothing is ever too much trouble - they go above and beyond to help with anything you need. The care is truly first-class.
Following
an unexpected trip to A&E before her admission, we were naturally worried, but the staff were second to none. Their compassion and professionalism were outstanding - not just in the way they cared for my mum, but in how they supported us as a family too.
I can't thank them enough for the exceptional level of care and kindness. I would 100% recommend The Chase to anyone.
Reply from Jessa Avila, General Manager at The Chase
Thank you so much for your kind words. Were delighted your mum has felt so well cared for and that our teams support has brought comfort to your family. Your feedback means a lot to us all.
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Review of

The Chase

from S F (Daughter of Resident) published on 10 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved from another care home in the area as the care and food was not up to standard. Since being at the Chase care home, my father has become a lot more active and his dementia has stabilised.
When visiting my dad, I am always offered lunch as I Make a two hour journey to see him and
have an occasion stayed for lunch which has always been exceptional. The care That my father has been given.is excellent ..
Thank you to all the staff for taking such good care of our precious Dad.
Reply from Jessa Avila, General Manager at The Chase
Thank you so much for your kind words. We're delighted to hear your father is doing well and that you've had positive experiences during your visits. Your appreciation means a lot to our team and it's…read more
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Review of

Henbrook House Care Home

from Jon W (Son of Resident) published on 16 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father initially came into Henbrook in April & is now a permanent resident, when he arrived he was in a poor state both physically (constant falls) and mentally and as a family we were really concerned about him.
After a little time to settle in, he has now thrived in the Henbrook culture and when
I now visit looks the best I have seen in a long time.
As stated in previous reviews when you walk into Henbrook it does not feel like you are coming into a care home more a 5 star all inclusive hotel.
Dad has to take lots of tablets for his Parkinsons (17 a day) but this does not phase the staff who prescribe in a super efficient manner.
The food is excellent ( I don't think Dad has left a crumb in food ever!!) varied & portion sizes just right.
The entertainment team do a great job coming up with trips and activities with the schedule changing weekly and has things included for everyone.
However, the biggest factor is all the staff who are amazing, so kind and caring to him.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your kind words, we are always grateful for feedback as it helps us to develop our home, it is a pleasure to share you kind words with our team
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Review of

The Chase

from Amanda B (Daughter of Resident) published on 23 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had terminal cancer when admitted to The Chase as he needed 24 hour care. From the first day we knew we had made the right choice. Every member of staff were caring and compassionate - we were kept informed every step of the way. You not only showed amazing care for my dad but also looked after
the whole family - everyone was made welcome. Although my dad wasn't able to participate in the activities, we especially enjoyed our Easter- making it special for my 20 month old grandaughter.
In the final hours I was even given access to a room next-door to dad, so I could be with him. No words can express how grateful I am.
Reply from Jessa Avila, General Manager at The Chase
Thank you so much for your kind words. It was an honour to care for your dad, and we're truly touched that you felt supported and welcomed throughout his time with us. We're glad we could make Easter…read more
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Review of

The Chase

from Joanne C (Daughter of Resident) published on 22 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our dad here from another care home as he wasn't getting the right care or nutrition, he has been at the chase for 8 weeks now and all we can say is WOW,
The staff are amazing they go above and beyond in caring for all the residents .
The food is absolutely incredible, the quality is outstanding
and we his children eat here with him which is something we never did at his last placement..
To see the standard of food served is just outstanding.
Because my dad has dementia we were concerned the affect of the move would have on him, but it's actually the opposite he is so much happier .
Thank you all so much for making my dad so happy
Reply from Michelle Bladen, Regional Operations & Quality Director at The Chase
Thank you for your wonderful review- we continue to be incredibly proud of the team at The Chase. We are delighted to hear that your dad and the wider family are happy with the decision to move to us.…read more
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Review of

The Chase

from Georgina H (Daughter of Resident) published on 22 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently moved into The Chase as a resident. All the staff , from Reception, management, carers, activity staff, bar staff, cleaners , have been so friendly and welcoming , not only to mum but to myself and other relatives that have visited. Their support has really helped the transition to
residential care.
Their activity programme and enthusiasm of the staff has been fantastic! Mum especially enjoys the flower arranging and bingo, and enjoyed the carpet bowls too!
Mum comments regularly on how delicious the meals are and we also enjoyed a wonderful meal in the private dining room for a special Birthday and were surprised by a beautiful Birthday cake too.
I can highly recommend The Chase and Thankyou to all the Staff for all their kindness and hard work.
Reply from Michelle Bladen, Regional Operations & Quality Director at The Chase
Thank you for your wonderful review- we continue to be very proud of the team at The Chase- we are delighted that your mother has settled in so well to the home.
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Review of

Henbrook House Care Home

from Michael A (Son-in-law of Resident) published on 15 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
First class care which cannot be faulted. In many respects like a first class hotel The staff are dedicated and clearly enjoy their job. It is a real pleasure to visit and see the joy on the faces of residents.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your kind words, it is always a real pleasure to receive such wonderful feedback, which of course i will share with our wonderful team
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Review of

Henbrook House Care Home

from Vicki A (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at Henbrook from hospital when she was bedbound and, at 97 with little chance of that changing. 3 months later, she is up, able to walk short distances and is enjoying life. The exceptional care she has received is a major factor. I can't visit without members of staff telling me of her
latest achievement. Thank you all at Henbrook.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your wonderful feedback, we are delighted to receive such kind words, and it is truly amazing to support your Mother on her amazing recovery, i will of course share your kind…read more
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Review of

Henbrook House Care Home

from Nadine H (Regular Volunteer) published on 10 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Every week, as a childminder we bring a group of children to Henbrook. The children, full of energy and curiosity, engage in various activities with the residents - from simple crafts to interactive games and storytelling sessions. The children and residents have formed a special bond.


For the

elderly residents, these weekly visits provide social interaction, with a younger generation. Many residents seen smiling, engaging in lighthearted conversations, and even helping the children with certain tasks. For those with more limited mobility, the amazing staff ensured they can still participate by incorporating seated activities or sharing story books with the children.


These visits have created a positive, family-like atmosphere at Henbrook House. The residents and children look forward to the visits, it's clear that this initiative is more than just play; it's about fostering connections that bridge generations, providing emotional benefits to both young and old.

Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you for your kind review, we really look forward every week to our little visitors and i know how much joy the residents get from these interactions, you have been such a highlight to our weeks!
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Review of

Henbrook House Care Home

from C J (Regular Volunteer) published on 10 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been coming to Henbrook House as a regular volunteer now for nearly 12 months, and I can honestly say that this is a truly wonderful place. All of the staff I have encountered go above and beyond for the residents and I love our visits. The personal touch at Henbrook House is remarkable, and
the staff are always looking to make the experiences for the residents extra special. Well done Henbrook House.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your kind review, it is always a pleasure to receive such kind reviews i look forward to sharing your comments with our team
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Review of

Henbrook House Care Home

from P B (Friend of Resident) published on 9 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for the residents is exceptional, the home itself is the best I've seen and is the reason why I recommended it to a friend who has said the exact same thing. The visitation is great as family are able to visit and join in with daily activities! The activities are incredible and really enhance
the residents wellbeing both physically and mentally. I am very happy and content knowing that my family friend is living here with extraordinary care and most importantly she feels safe!
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your kind words, it really is fantastic to hear of your positive experiences at our beautiful home, i will share your kind words with our team
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Review of

Henbrook House Care Home

from N A (Son of Resident) published on 3 February 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to live with us following the death of my father and has been with us now for 3 years.
My wife requires breaks from caring for mum and we have tried other care home providers and can honestly say that the level of care, the facilities and friendly "can't do enough for you" approach to mums
stay is just fantastic.
Mum even asked if she could have her 80th birthday at Henbrook House Care Home and then a second birthday when she came home to us.
Henbrook said, of course and what, when and how many would you like
So mum had her brothers and there children (all in there 50's) on the day of her birthday and then another party on the weekend.
Mum has dementia and in her words " the whole of her birthday are such wonderful memories it's just a shame that dad wasn't with her "
Thank you all, from the care staff to the kitchen staff and everyone else involved.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your lovely review, it is always a pleasure to receive such amazing feedback, it is always great to welcome your mother to stay with us! I look forward to sharing your comments…read more
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Review of

Henbrook House Care Home

from Fizz H (Granddaughter of Resident) published on 29 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has fairly complex needs and we had had a poor experience at a previous care provider. When we visited Henbrook House Care Home I knew it was the one. It has many lovely touches that should be standard across all care providers to offer a good quality of life, but sadly that is not the case.
All the staff are lovely and spent time getting to know my Nan on her arrival - the welcoming flowers in her lovely room was such a lovely touch.
The fact that I can visit on my birthday and have a private meal with my Nan has blown me away. Again this should be standard but just isn't. I am so happy that we found Henbrook House and that they were able to accommodate my Nan. I would recommend it - and I might just move in myself.
Reply from Catherine Frost, Manager at Henbrook House Care Home
Thank you so much for your review, it is always great to have such positive feedback and hear first-hand people's experiences. I will share your comments with our amazing team as it is always great to…read more
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Awards / Recognitions (1)

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