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Care Homes Owned by Connaught Care Group in Cambridgeshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Connaught Care Group in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 188 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Cambridgeshire (2)

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2 Care Homes owned by Connaught Care Group in Cambridgeshire
Henbrook House Care Home

Cambridge Street, St Neots PE19 1QB 

10 40 reviews
"A Lovely place with amazing rooms and ensuite shower facilities for every room, the entire place is beautifully furnished and very clean…"   Read all 40 reviews
Location Type Care Home

Henbrook House Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents. Nestled in St Neots, Cambridgeshire, Henbrook House offers the perfect blend of comfort and sophistication. The… Read more about Henbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 69 Rooms
  • from £1,720 / week
The Chase

Medway Road, Huntingdon PE29 1SF 

9.9 45 reviews
"Outstanding Care at The Chase - Highly Recommended My mum is currently staying at The Chase for temporary respite care, and I can honestly…"   Read all 45 reviews
Location Type Care Home

Located in the idyllic market town of Huntingdon, The Chase offers residential, nursing, dementia care and rehabilitation stays on a permanent or respite basis. The Chase is a stunning care home with 61 elegantly decorated, en-suite rooms which is… Read more about The Chase

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 61 Rooms
  • from £1,691 / week

Connaught Care Group Reviews in Cambridgeshire (85)

9.7

Connaught Care Group has a Group Review Score of 9.7 (9.660) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

Henbrook House Care Home

from Alison B (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Lovely place with amazing rooms and ensuite shower facilities for every room, the entire place is beautifully furnished and very clean and very well run with amazing food with different places to eat and the staff can't be more helpful
Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home

Thank you for taking the time to review Henbrook House, we will continue to work hard and make sure we provide the highest standards of care possible. I will ensure to share your review with the wider team.

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Review of

Henbrook House Care Home

from Donna P (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first contact, Henbrook have been fabulous putting me at ease as a worried relative. From the moment dad stepped into the home he has been cared for and looked after to exceptional standards. He arrived none mobile as the last home had left him sat in a chair for six weeks with no stimulation
and actively discouraged him to move. Slowly dad has got some of his mobility back and is gradually joining in with daily activities. The staff are exceptional and the compassion and care they show is five star. Thank you.
Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home

Thank you for taking the time to review us, we have really enjoyed welcoming you both to the Henbrook House family. I will make sure I share your feedback with the whole team.

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Review of

The Chase

from J T (Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came into The Chase following a spell in hospital and could not cope on my own. I do not have dementia so just needed looking after while I rested and recovered. This means I do not need the specialist care offered to majority of patients. For me I would have liked more activities as there is a lot
of 'dead' time between meals. Definitely need more things to do! Why no cinema? i have to accept the home is not the right place to be! I think it serves dementia residents very well from what I've seen.
Reply from Jessa Avila, General Manager at The Chase

Thank you for your honest feedback and for sharing your experience at The Chase. We are pleased you were able to rest and recover during your stay. Our activity programme is designed for both dementia and residential clients and is enjoyed by many residents. We appreciate your comment about having more to do between meals; while many prefer some quiet time to relax after eating, we will continue to explore more options for those who wish to stay active. We are delighted you regained your strength to return home, as it is always rewarding to see residents recover and feel ready for the next step. At The Chase, we are proud of the specialist dementia care we provide, and equally proud of the supportive environment we offer to all our residents. Our dedicated team works hard to ensure everyone feels safe, comfortable, and well cared for, whether here for respite or long-term support. Your feedback is valued and will help us enhance our services further.

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Review of

Henbrook House Care Home

from Jenny J (Cousin of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin came to Henbrook House in February 2025 for a rest bite. He is now a permanent resident. He needed to get back into a daily heathy routine. Having being diagnosed with dementia it was such a tough decision to make for him having lived in London his whole life. Henbrook have supported us throughout
giving us guidance and emotional support throughout this tough journey.
Hebrook has always felt like a 5* Hotel. the Cleanliness is outstanding. And the food is exceptional and meaningful! But what actually makes all the difference to us as a family is the entertainment!! This is on another level. Have singers/bands/ Children/ animals and days out. With a full itinerary weekly it's everything he needs. Interaction and socializing makes all the difference. We have seen a huge positive change in my cousins mental wellbeing and health.
I would highly recommend Henbrook for it's warm atmosphere and attentive staff.
Reply from James Chandler, Customer Relations Manager at Henbrook House Care Home

Thank you so much for your wonderful review. I remember the first time he visited and it was obvious that he was missing the company and engagement he is now thriving in. A true gentleman, always polite and friendly to anyone he meets. We love looking after him here at Henbrook House and I will ensure your review and kind words is shared with the whole team.

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Review of

The Chase

from Jamie P (Son of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding Care at The Chase - Highly Recommended
My mum is currently staying at The Chase for temporary respite care, and I can honestly say that the staff are absolutely amazing. Nothing is ever too much trouble - they go above and beyond to help with anything you need. The care is truly first-class.
Following
an unexpected trip to A&E before her admission, we were naturally worried, but the staff were second to none. Their compassion and professionalism were outstanding - not just in the way they cared for my mum, but in how they supported us as a family too.
I can't thank them enough for the exceptional level of care and kindness. I would 100% recommend The Chase to anyone.
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Review of

The Chase

from S F (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved from another care home in the area as the care and food was not up to standard. Since being at the Chase care home, my father has become a lot more active and his dementia has stabilised.
When visiting my dad, I am always offered lunch as I Make a two hour journey to see him and
have an occasion stayed for lunch which has always been exceptional. The care That my father has been given.is excellent ..
Thank you to all the staff for taking such good care of our precious Dad.
Reply from Jessa Avila, General Manager at The Chase

Thank you so much for your kind words. We're delighted to hear your father is doing well and that you've had positive experiences during your visits. Your appreciation means a lot to our team and it's our privilege to care for him.

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Review of

Henbrook House Care Home

from Jon W (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father initially came into Henbrook in April & is now a permanent resident, when he arrived he was in a poor state both physically (constant falls) and mentally and as a family we were really concerned about him.
After a little time to settle in, he has now thrived in the Henbrook culture and when
I now visit looks the best I have seen in a long time.
As stated in previous reviews when you walk into Henbrook it does not feel like you are coming into a care home more a 5 star all inclusive hotel.
Dad has to take lots of tablets for his Parkinsons (17 a day) but this does not phase the staff who prescribe in a super efficient manner.
The food is excellent ( I don't think Dad has left a crumb in food ever!!) varied & portion sizes just right.
The entertainment team do a great job coming up with trips and activities with the schedule changing weekly and has things included for everyone.
However, the biggest factor is all the staff who are amazing, so kind and caring to him.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, we are always grateful for feedback as it helps us to develop our home, it is a pleasure to share you kind words with our team

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Review of

The Chase

from Amanda B (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had terminal cancer when admitted to The Chase as he needed 24 hour care. From the first day we knew we had made the right choice. Every member of staff were caring and compassionate - we were kept informed every step of the way. You not only showed amazing care for my dad but also looked after
the whole family - everyone was made welcome. Although my dad wasn't able to participate in the activities, we especially enjoyed our Easter- making it special for my 20 month old grandaughter.
In the final hours I was even given access to a room next-door to dad, so I could be with him. No words can express how grateful I am.
Reply from Jessa Avila, General Manager at The Chase

Thank you so much for your kind words. It was an honour to care for your dad, and we're truly touched that you felt supported and welcomed throughout his time with us. We're glad we could make Easter special for your family and provide you with the space to be close to your dad in his final hours. Your gratitude means the world to our team.

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Review of

The Chase

from Joanne C (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our dad here from another care home as he wasn't getting the right care or nutrition, he has been at the chase for 8 weeks now and all we can say is WOW,
The staff are amazing they go above and beyond in caring for all the residents .
The food is absolutely incredible, the quality is outstanding
and we his children eat here with him which is something we never did at his last placement..
To see the standard of food served is just outstanding.
Because my dad has dementia we were concerned the affect of the move would have on him, but it's actually the opposite he is so much happier .
Thank you all so much for making my dad so happy
Reply from Michelle Bladen, Regional Operations & Quality Director at The Chase

Thank you for your wonderful review- we continue to be incredibly proud of the team at The Chase. We are delighted to hear that your dad and the wider family are happy with the decision to move to us. We will most certainly pass your comments onto the Head Chef and her team- they will be thrilled. Thank you

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Review of

The Chase

from Georgina H (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently moved into The Chase as a resident. All the staff , from Reception, management, carers, activity staff, bar staff, cleaners , have been so friendly and welcoming , not only to mum but to myself and other relatives that have visited. Their support has really helped the transition to
residential care.
Their activity programme and enthusiasm of the staff has been fantastic! Mum especially enjoys the flower arranging and bingo, and enjoyed the carpet bowls too!
Mum comments regularly on how delicious the meals are and we also enjoyed a wonderful meal in the private dining room for a special Birthday and were surprised by a beautiful Birthday cake too.
I can highly recommend The Chase and Thankyou to all the Staff for all their kindness and hard work.
Reply from Michelle Bladen, Regional Operations & Quality Director at The Chase

Thank you for your wonderful review- we continue to be very proud of the team at The Chase- we are delighted that your mother has settled in so well to the home.

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Review of

Henbrook House Care Home

from Michael A (Son-in-law of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class care which cannot be faulted. In many respects like a first class hotel The staff are dedicated and clearly enjoy their job. It is a real pleasure to visit and see the joy on the faces of residents.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, it is always a real pleasure to receive such wonderful feedback, which of course i will share with our wonderful team

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Review of

Henbrook House Care Home

from Vicki A (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at Henbrook from hospital when she was bedbound and, at 97 with little chance of that changing. 3 months later, she is up, able to walk short distances and is enjoying life. The exceptional care she has received is a major factor. I can't visit without members of staff telling me of her
latest achievement. Thank you all at Henbrook.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your wonderful feedback, we are delighted to receive such kind words, and it is truly amazing to support your Mother on her amazing recovery, i will of course share your kind words with the team

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Review of

Henbrook House Care Home

from Nadine H (Regular Volunteer) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every week, as a childminder we bring a group of children to Henbrook. The children, full of energy and curiosity, engage in various activities with the residents - from simple crafts to interactive games and storytelling sessions. The children and residents have formed a special bond.


For the

elderly residents, these weekly visits provide social interaction, with a younger generation. Many residents seen smiling, engaging in lighthearted conversations, and even helping the children with certain tasks. For those with more limited mobility, the amazing staff ensured they can still participate by incorporating seated activities or sharing story books with the children.


These visits have created a positive, family-like atmosphere at Henbrook House. The residents and children look forward to the visits, it's clear that this initiative is more than just play; it's about fostering connections that bridge generations, providing emotional benefits to both young and old.

Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your kind review, we really look forward every week to our little visitors and i know how much joy the residents get from these interactions, you have been such a highlight to our weeks!

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Review of

Henbrook House Care Home

from C J (Regular Volunteer) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been coming to Henbrook House as a regular volunteer now for nearly 12 months, and I can honestly say that this is a truly wonderful place. All of the staff I have encountered go above and beyond for the residents and I love our visits. The personal touch at Henbrook House is remarkable, and
the staff are always looking to make the experiences for the residents extra special. Well done Henbrook House.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind review, it is always a pleasure to receive such kind reviews i look forward to sharing your comments with our team

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Review of

Henbrook House Care Home

from P B (Friend of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for the residents is exceptional, the home itself is the best I've seen and is the reason why I recommended it to a friend who has said the exact same thing. The visitation is great as family are able to visit and join in with daily activities! The activities are incredible and really enhance
the residents wellbeing both physically and mentally. I am very happy and content knowing that my family friend is living here with extraordinary care and most importantly she feels safe!
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your kind words, it really is fantastic to hear of your positive experiences at our beautiful home, i will share your kind words with our team

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Review of

Henbrook House Care Home

from N A (Son of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to live with us following the death of my father and has been with us now for 3 years.
My wife requires breaks from caring for mum and we have tried other care home providers and can honestly say that the level of care, the facilities and friendly "can't do enough for you" approach to mums
stay is just fantastic.
Mum even asked if she could have her 80th birthday at Henbrook House Care Home and then a second birthday when she came home to us.
Henbrook said, of course and what, when and how many would you like
So mum had her brothers and there children (all in there 50's) on the day of her birthday and then another party on the weekend.
Mum has dementia and in her words " the whole of her birthday are such wonderful memories it's just a shame that dad wasn't with her "
Thank you all, from the care staff to the kitchen staff and everyone else involved.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your lovely review, it is always a pleasure to receive such amazing feedback, it is always great to welcome your mother to stay with us! I look forward to sharing your comments with the team

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Review of

Henbrook House Care Home

from Fizz H (Granddaughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has fairly complex needs and we had had a poor experience at a previous care provider. When we visited Henbrook House Care Home I knew it was the one. It has many lovely touches that should be standard across all care providers to offer a good quality of life, but sadly that is not the case.
All the staff are lovely and spent time getting to know my Nan on her arrival - the welcoming flowers in her lovely room was such a lovely touch.
The fact that I can visit on my birthday and have a private meal with my Nan has blown me away. Again this should be standard but just isn't. I am so happy that we found Henbrook House and that they were able to accommodate my Nan. I would recommend it - and I might just move in myself.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your review, it is always great to have such positive feedback and hear first-hand people's experiences. I will share your comments with our amazing team as it is always great to share such lovely comments. Thank you.

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Review of

The Chase

from Penelope S (Sister of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my brother arrived only a few weeks ago I have seen such a positive change in his outlook to life. I have not known him to be so happy for a very long time. My sincere thanks to all the staff who have contributed to making this move in his life such a positive one.
Reply from Nicola Orwin, General Manager at The Chase

Thank you so much Penelope for a very kind review of The Chase. It is our pleasure to care for your brother. Moving into care is a big decision so it is lovely to hear that you feel this has been a positive experience for him. Thank you again.

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Review of

Henbrook House Care Home

from C B (Granddaughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? Henbrook House Care Home has been life changing for us. From the initial visit, the staff are excellent and always there to support you. The entertainment for the residents is outstanding and the team do an exceptional job with a weekly timetable. Henbrook house has an extremely warm
welcoming atmosphere where nothing is to much for them. The food is amazing! We feel like it's become our second home. Myself and my mother cannot thank Henbrook house enough for giving my grandma the quality of life she deserves!
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you so much for your amazing comments we are delighted that you are happy with the care and support being given, I look forward to sharing your comments with the team - thank you.

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Review of

Henbrook House Care Home

from David C (Son of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Henbrook House Care Home for respite care in October 2024 and has been there ever since as she liked it so much. The staff are very attentive and Mother feels well cared for. The activities and the activity manager are excellent, putting so much effort into entertaining. My Mother
is always getting involved. Any suggestions are acted upon and used as an avenue for further residents to get involved. The food is a high standard and all of the staff are friendly and work hard. The maintenance manager acts on issues very promptly and professionally. I am so pleased that Mum went into Henbrook House. I highly recommend it.
Reply from Catherine Frost, Manager at Henbrook House Care Home

Thank you for your amazing feedback, we are delighted to hear you are both happy with the services we are providing at Henbrook house, I look forward to sharing your comments with the team as it is always great to hear when people are pleased, Thank you

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