Care Homes Owned by Connaught Care Group in Cambridgeshire

Care, compassion, friendliness & engagement have been superb throughout. Really cannot praise this place highly enough.

The best care home by far that I have ever experienced having looked round several when trying to find suitable facilities for my stepmother. It is modern, clean, beautifully furnished and very light and bright. Nothing is too much trouble, the staff and management really care and make sure the experience they give to their clients and their family/friends is superb. The "in house" amenities - hair dresser, masseuse, nails, gym, television lounge, newspapers, wine etc leaves clients with everything they need. Activities well thought through and very varied to cater for all tastes and levels of ability. All in all a wonderful care home.

I could not be any happier with the care my husband received during his respite care at The Chase. Everything was brilliant from start to finish. The staff were kind, caring and attentive, I felt completely reassured knowing he was in such good hands. The facilities were outstanding. Thank you to the whole team for making his stay so positive. Extra special thanks to Lauren, Laura and Michelle.

I cannot speak highly enough about the chase and my stay there. From the moment I arrived, I was made to feel welcome, comfortable and completely respected. All the staff were wonderful, so kind and always so willing to help me. Lauren and Laura did everything possible for me, they even arranged a day out to the races for me, something I will never forget. The facilities were the very best - they even went out of their way to get me a gin + tonic, my favorite. I cannot recommend The Chase enough. Big extra thanks to Michelle.

We could not be any happier with the care my husband received during his respite stay. Everything was just fantastic from start to finish. All the staff were kind, caring and attentive, I felt completely reassured knowing he was in such good hands. The facilities were the very best, far better than anywhere else we had seen, nothing was ever to much trouble to make my husband stays as good as it was. Lauren and Laura the Mangers at the Chase went above and beyond to help us in every way. A day trip to Newmarket races was even arranged, my husband will never forget it. A special shout out to Michelle who's great humour and hard work made every day a great day. We cannot thank all the staff for their dedication and care, they are all an absolute Credit to Chase, we have no hesitation recommending them. Thank you to the Chase, you are all amazing.

We've had a wonderful 3 weeks. Wonderful care, too much food, fantastic entertainment. We were really well looked after.

My mum moved to Henbrook in January 2025. We have been extremely happy with the home. The standard of care is high, particularly for those with dementia. The staff are friendly and caring. There is a strong sense of community, which family members are encouraged to be part of. There is a good range of activities. Food is good, with different diets catered for. The facilities and furnishings are of a high standard. It looks more like a hotel and is a world apart from some more traditional care settings. I would strongly recommend Henbrook.

Henbrook team, we can't thank each and everyone of you enough for the care you gave Mum, thank you from all of us.

Originally my friend booked into Henbrook House for some respite care following treatment in hospital. A calm welcoming atmosphere and excellent food together with the wonderful facilities, impressed so much she decided to stay permanently. From the moment we contacted them, the staff have been amazingly helpful and very efficient in settling my friend in. Nothing is too much trouble and she feels safe, well looked after and happy.

My sister and I were looking for residential care for our mum and visited many care homes in the area. Henbrook House stood out because it feels more like a luxury hotel. All the staff are welcoming and the facilities are outstanding. Mum seems to have settled down to life in Henbrook and is enjoying the lovely food and all the entertainment. She also loves having her hair and nails done regularly. I'm very happy with mum's care and feel she is safe, happy and well looked after.

My father reported that while staff responded quickly to call bells, requests were sometimes left incomplete, with promised follow-ups delayed or forgotten. Finally, we had been advised he would be able to enjoy a full bath during his stay, something he has been unable to do for over a year, but this did not happen.

As a regular volunteer at Henbrook House, it really is a wonderful care home. Each week I see how much care and attention the residents are given and see first hand the huge range of experiences given to them. The atmosphere is always calm and welcoming and I thoroughly enjoy my time with both the residents and staff.

The staff are very caring and kind.

Fantastic place and people.

I have been at The Chase for over 2 weeks on arrival I was feeling awful having broken my neck, but not feel so much better due to the excellent service, unbelievable in every aspect staff, food, even entertained my family in the special private dining room, delicious lunch, wine, excellent service all free!! I cannot fault here. Activitys for everyone are organised by the very thoughtful staff, from flower arranging so there are flowers always everywhere. I shall truly miss here. Especially my help in the shower and everything else.

My sister (M) who suffers with moderate Alzheimer's living alone in her own home and consistently refused home help, was initially admitted for two weeks as she was forgetting to eat properly and hiding her medication, which was proving a burden, distress and worry for us siblings, and two weeks respite was desperately needed.

Within a week we noticed such an improvement. M was smiling, joking and getting involved in the varied activities provided. With her medications being managed effectively, and the varied menu's weekly - eating properly, and engaging in social activities, M is now more active, laughing and enjoying life.

Towards end of first week, M said "I think I'd like to stay here a bit longer". M is now a permanent resident, and we are just so amazed, and happy at what a difference Henbrook House has made to her life.

We have our sister back, full of energy and "sass", so relieved M is so happy and safe. Henbrook has changed M's and our lives beyond expectations.

Outstanding.

Excellent.

All excellent.

We are very happy with the care provide for mum and th relationships she has built with staff.