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Care Homes Owned by Connaught Care Group in Cambridgeshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Connaught Care Group in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Connaught Care Group are showing below.

View the details of all 6 locations (with 247 reviews) owned by Connaught Care Group

Connaught Care Group Locations in Cambridgeshire (2)

 - Browse 2 Care Homes owned by Connaught Care Group in Cambridgeshire
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Henbrook House Care Home
Cambridge Street, St Neots PE19 1QB 
Top 20 carehome award certificate
10 48 reviews
Henbrook House Care Home, St Neots, Cambridgeshire
Top 20 carehome award certificate
"My mum has lived in Henbrook 6 mths She is thriving and happy. Henbrook offers great enrichment activities that keep her active and…"   Read all 48 reviews
  • from £1,860 / week
  • 69 Rooms
Location Type Care Home

Henbrook House Care Home, where luxury, inclusivity, and warmth converge to create a truly exceptional living experience for residents. Nestled in St Neots, Cambridgeshire, Henbrook House offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Chase
Medway Road, Huntingdon PE29 1SF 
9.9 57 reviews
The Chase, Huntingdon, Cambridgeshire
"This was our dad's second stay at The Chase, and once again we honestly can't thank the staff enough. From the moment he arrived, he was…"   Read all 57 reviews
  • from £1,691 / week
  • 61 Rooms
Location Type Care Home

Located in the idyllic market town of Huntingdon, The Chase offers residential dementia care and rehabilitation stays on a permanent or respite basis. The Chase is a stunning care home with 61 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Connaught Care Group Reviews in Cambridgeshire (105)

9.9

Connaught Care Group has a Group Review Score of 9.9 (9.883) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Connaught Care Group must have a Review Score.

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Review of

The Chase

from Lyn W (Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding.
Reply from Laura Adams, CRM at The ChaseThank you for taking the time to complete this review, it really means a lot to us. It is also lovely to read that you fee all areas of the home are outstanding, thank you once again.
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Review of

The Chase

from Evelyn B (Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Laura Adams, CRM at The ChaseThank you for taking the time to complete this review, it really means a lot to us. It is also lovely to read that you fee all areas of the home are excellent.
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Review of

The Chase

from D C (Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All excellent.
Reply from Laura Adams, CRM at The ChaseThank you for taking the time to complete this review, it really means a lot to us. It is also lovely to read that you fee all areas of the home are excellent.
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Review of

Henbrook House Care Home

from K G (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived in Henbrook 6 mths
She is thriving and happy.
Henbrook offers great enrichment activities that keep her active and stimulated.
We are very happy with the care provide for mum and th relationships she has built with staff.
Reply from Michael Zinaka, General Manager at Henbrook House Care HomeThank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is shared with everyone here. We remain committed to continuously enhancing the care and experiences we offer. Thank you for choosing Henbrook House.
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Review of

The Chase

from Fiona A (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was our dad's second stay at The Chase, and once again we honestly can't thank the staff enough. From the moment he arrived, he was made to feel so welcome, and that warmth extends to us as a family every single time we visit. Nothing ever feels like too much trouble, and there is always a friendly
face, a kind word, and a genuine sense that they really care.
The care our dad receives is absolutely fantastic. He is so well looked after, and it's clear that the staff take real pride in what they do. They go above and beyond to make sure he is comfortable, supported, and treated with dignity at all times. Knowing he is in such safe and caring hands means everything to us. When he's there, we can truly relax, knowing he is being so well cared for, which is something you can't put a price on. Thank you to everyone at The Chase for the incredible care, kindness, and effort you show day in and day out. We are so grateful for everything you do.
Reply from Laura Adams, CRM at The ChaseThank you so much for your incredibly kind words. It truly means the world to us that you took the time to share your experience.
We are so pleased that your dad's second stay with us has been just as positive as his first. Making both our residents and their families feel welcome, supported, and valued is at the heart of everything we do, so it's wonderful to hear that this has been your experience each time you visit.
Your comments about the team will be shared with everyone - they will be so proud to know their care, compassion, and dedication have made such a difference. Providing care with dignity, warmth, and genuine kindness is something we are deeply committed to, and knowing that you feel able to relax when your dad is with us is the greatest compliment we could receive.
Thank you again for your trust and gratitude. It is a privilege to care for your dad, and we look forward to continuing to support you all in any way we can.
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Review of

The Chase

from Victoria L (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first call, to book a visit, to then viewing the Chase, we knew it was the best place for my mother in law.
It has such a homely atmosphere and every member of staff we have interacted with are absolutely professional, kind and supportive.
It has been 3 weeks since my mother in law
moved in and she has clearly felt very comfortable and settled. The food is delicious and they have really thought about the way the choices are given to the dementia residents. Instead of a list of choices, the meals are plated for them to see what they want. How brilliant is that. The rooms are so lovely and all the clothes have their labelling tags put on at arrival. The staff really know their residents and want the best for them and it really shows.
It was a difficult decision to make for my mother in law, but seeing her joining the different activities, looking more relaxed, it's clear to see that the Chase invests in its staff which then shows in their high level of care.
Reply from Laura Adams, CRM at The ChaseThank you so much for your kind and thoughtful message. It truly means a great deal to us.
We are delighted to hear that from your very first contact with The Chase you felt confident it was the right place for your mother-in-law. Creating a welcoming, homely environment and offering support from the very beginning is extremely important to us, so it is lovely to know this was your experience.
We are especially pleased to hear how comfortable and settled your mother-in-law has become in such a short time. Your comments about the food, the way choices are presented to residents living with dementia, and the attention to detail with rooms and clothing labelling are greatly appreciated. These small but meaningful touches are all part of our commitment to providing person-centred care.
It is also wonderful to hear that she is enjoying the activities and appears more relaxed. We will be sure to share your kind words with our team.
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Review of

The Chase

from B L (Stepson of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-mother has advanced Alzheimer's. She has recently moved into The Chase on a permanent basis because we could no longer ensure her safety at home. The staff made enormous efforts to make her feel welcome, understand her needs and help her settle in. The transition has been very successful
and we, together with her friends who have visited, believe she has settled extremely well and is happy.
All of the staff are friendly and professional and all already appear to be well acquainted with my step-mother.
Reply from Laura Adams, CRM at The ChaseThank you so much for taking the time to write such a thoughtful reply.
We are truly pleased to hear that your step-mother has settled so well and that the transition into The Chase has been a positive one for her, for you, and for her friends. Supporting residents through such an important change is something we take very seriously, and it means a great deal to know that our efforts have helped her feel safe, comfortable, and happy.
Your kind words about our team will be shared with the staff, who are deeply committed to providing compassionate, person-centred care and building meaningful relationships with every resident. Knowing that this has made a difference is incredibly rewarding for us all.
Please be assured that we will continue to do everything we can to support your step-mother's wellbeing and to work closely with you and her loved ones.
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Review of

Henbrook House Care Home

from D P (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are times in your life that are really hard and it is the people around you that help you get through. When I decided to put dad into Henbrook I felt guilty like I had failed in my bid to look after him and keep my promise to mum. The staff were amazing helped him settle, helped me come to realise
I had made a great decision. Sadly today we lost my father, he chose to spend his last week at Henbrook not in hospital. Every minute of the last week the staff have showed compassion, support empathy and love not only for my dad but for me and my family. They have gone above and beyond. Today I'm not only grieving the loss of my dad but also of a family of staff I had known only 6 months but who had become an extension of my family and most of all friends. I will miss coming into the home and seeing all of you Thank you for absolutely everything and for the support shown in those final days.
Reply from James Chandler, Customer Relations Manager at Henbrook House Care HomeOn behalf of the entire team here at Henbrook I want to thank you so much for this amazing review. Dad was such a lovely man, always smiling and to get such heart warming feedback from you about his final few days is why many of us work in care. It was a pleasure to know you both. Please stay in touch with us, you are always welcome and we wish you and your family the very best for the future.
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Review of

Henbrook House Care Home

from Mike B (Son of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had an impromptu tour including laundry and kitchen from a member of the entertainment team, who demonstrated his passion for the place and his role.
We called late morning when mum was ready to be discharged from hospital. The person we needed was not on site but called us back and made arrangements
for a move the next day (new years eve) not the easiest time of the year.
Mums face was a picture of joy as she was wheeled through the door. We had been offered food whilst waiting.
Mum was exhausted but loved her room, she raved about the full English breakfast and staff made sure she had another the next day. Staff could not do enough to make her feel welcome.
Mum has started to join the activities, and we loved a picture on the social media group of her wearing a balloon crown.
Friday she entertained my wife with Fish, Chips, and Prosecco.
Henbrook is nothing like a an 'old peoples home.' It is somewhere between a care home and hotel. It is her home.
Reply from Catherine Frost, Manager at Henbrook House Care HomeThank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is shared with everyone here. We remain committed to continuously enhancing the care and experiences we offer. Thank you for choosing Henbrook House.
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Review of

Henbrook House Care Home

from Brenda N (Respite Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent 11 days at Henbrook House.
I enjoyed my stay. I was well cared for, treated with dignity and respect.
Very comfortable with staff who were very attentive. Plenty of interesting activities taking place. Good food and good social events for all to participate in. Being able to have my hair
and nails done on site was a real luxury.
Thank you to all the staff at Henbrook.
Reply from Michael Zinaka, General Manager at Henbrook House Care HomeThank you so much for choosing Henbrook house for your respite stay and for taking the time to leave such a wonderful review. We are delighted that you enjoyed your time with us and experienced the quality of care we provide to all our guests and residents. Our team loved having you here, and we would be absolutely delighted to welcome you back whenever you need us. Please do not hesitate to get in touch if you'd like to arrange another stay. Thank you again for your kind words.
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Review of

The Chase

from Jan R (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved to The Chase at the end of October 2025. All staff members made mum feel at home from the outset despite her anxieties. Since this time I have visited on a regular basis and have always found mum's room clean and tidy and mum well dressed and cared for. Mum is still settling in but I'm sure
everyone will continue to support her. Food choices are good and there are daily activities which she joins in with.
Reply from Laura Adams, CRM at The ChaseThank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience since your mum moved to The Chase.
We are so pleased to hear that our team helped your mum feel at home from the outset and supported her through her initial anxieties.
Settling into a new home can take time, and please be assured that we will continue to support your mum at her own pace. It's lovely to hear that she is beginning to enjoy the food choices and is joining in with daily activities.
Thank you again for your trust and confidence in our team. We are very happy to have your mum as part of our community and will continue to do all we can to support her wellbeing.
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Review of

The Chase

from P D (Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be a resident here. Without exceptions all the staff are kind and friendly which I think is most important, and they are also efficient. Activities are varied and there is always something to do. Food is very good - I have never gone hungry at mealtimes for there is plenty of choice.
Wherever I go in the building there is always a friendly person to talk to. I have experienced life in one other home - only briefly - and I know how lucky we are here!
Reply from Laura Adams, CRM at The ChaseThank you so much for taking the time to share such a lovely message. Your kind words truly mean a great deal to all of us.
We are delighted to hear how happy you are here and to know that the care, friendliness, activities, and meals have made such a positive difference to your daily life. Creating a welcoming, supportive, and engaging environment is something our entire team is deeply committed to, and it is incredibly rewarding to know that this is felt and appreciated.
Thank you for being such a valued part of our community. We feel very lucky to have you with us.
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Review of

The Chase

from Claire G (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to The Chase for recovery after surgery, agreeing to try it for a short period only. It turns out she loves living there so has decided to stay. All the staff have been kind and friendly as well as being professional and competent. I am delighted Mum is so well looked after in all
aspects.
Reply from Laura Adams, CRM at The ChaseThank you so much for your kind words. We're absolutely delighted to hear that your mum has settled in so well and now feels at home with us. It means a great deal to our whole team to know that our care, kindness, and professionalism have made such a positive difference. Thank you for trusting us with your mum's care - we're very happy to have her as part of The Chase family.
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Review of

Henbrook House Care Home

from T D (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident here for 4 months now.
We looked at a number of homes in the area and this one was just perfect for her.
The building, accommodation and staff are first class.
The important thing for us is that mum is safe, happy and taken care of and these are all taken care of here.
Reply from Michael Zinaka, General Manager at Henbrook House Care HomeThank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is shared with everyone here. We remain committed to continuously enhancing the care and experiences we offer. Thank you for choosing Henbrook House.
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Review of

Henbrook House Care Home

from Lisa S (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was very hard & emotional to make a decision to settle mum at Henbrook House.


The initial telephone queries were reassuring and understanding & empathy was given.


The moment we walked in the door everybody was so welcoming, helpful & kind.


Henbrook House staff are happy, friendly &

positive. They encourage mum to join in with activities & reassure her to rebuild her confidence.


There is always someone who will advise you if you have a problem or question.

Reply from Catherine Frost, Manager at Henbrook House Care HomeThank you for taking time to share your experience at Henbrook House. We truly appreciate your kind words and are delighted that you have experienced the quality of care that we strive to provide for all residents every day. Your feedback means a great deal to our team, and i will ensure it is shared with everyone here. We remain committed to continuously enhancing the care and experiences we offer. Thank you for choosing Henbrook House.
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Review of

The Chase

from Pearl E (Resident) assisted by family/friend published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and cared for. If there is ever an issues its sorted out immediately.
Reply from Laura Adams, CRM at The ChaseThank you very much for your kind feedback. We are delighted to hear that you feel happy and well cared for. Our team always strives to address any issues promptly, and it's reassuring to know this is reflected in your experience. Your comments are greatly appreciated.
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Review of

Henbrook House Care Home

from Sarah B (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has settled in well here and it quickly felt like home for him. They were able to collect him with their transport and his room when he arrived was immaculate, homely and with special touches like magazines.
The care staff are friendly and approachable and have taken time to get to know him.
The food is brilliant very high quality and being able to eat lunch here with him is lovely especially as we can no longer take him out.
The activities here have been great lots of events and music with the highlight being a miniature pony that Dad loved. He sees the puppy which comes in weekly and he looks forward to that.
The care staff have managed his complex medications well and have collaborated with the district nurses when needed.
I feel reassured he is safe and well cared for and he classes here as home. You can't put a price on that.
Reply from Catherine Frost, Manager at Henbrook House Care HomeThank you so much for your review, it is such a pleasure to receive such positive feedback knowing that your Father is happy with our home, i will share your feedback with the team
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Review of

Henbrook House Care Home

from J H (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been a resident since April 2025, and has settled in and now calls Henbrook home. The staff are amazing, friendly and always helpful.
The food is exceptional and although Dad doesn't eat much, he really enjoys the food. My sister and I have had lunch with Dad a couple of times and it's lovely
that we can do that.
One little negative point is that when I visit Dad after work in the week at just after 17:30, there is often no one on reception and I have to wait to be let in, and also when I take Dad out for a smoke we then can't get back in.
Henbrook is always clean, lovely and warm and is a very welcoming home. We know that Dad has everything he needs and can't fault the care at Henbrook
Reply from Catherine Frost, Manager at Henbrook House Care HomeThank you for your review, it is great to hear that your Father thinks of Henbrook House as his home, I look forward to sharing your kind words with the team, and will will continue to improve with the out of hours reception.
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Review of

Henbrook House Care Home

from Gary N (Son of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough about Henbrook House Care Home in St Neots. My mother has been a resident here for the past 5 months and the level of care has been truly remarkable.
Her health, happiness & wellbeing has been improving week on week.
Every member of the team has contributed to making
my mum feel welcome and happy with her stay at the home.
The gourmet food, healthy diet, group activities, medical care team, wellbeing program & the management team have all proved invaluable in the successful integration of mum into this wonderful home.
Henbrook's ethos of respect, empathy, support & care for all their residents is clearly heartfelt by all the team. They all go the extra mile to make everyone feel welcomed and part of a big family.
I'm looking forward to our mum continuing to enjoy her life & make the most of everything Henbrook's has to offer her going forwards.
Keep up the exceptional work Henbrook's & thank you.
Reply from Catherine Frost, Manager at Henbrook House Care HomeThank you so much for your lovely message. It means a lot to us to hear such kind feedback. We're so happy that your mum has had such a positive experience with us and is continuing to improve. I can't wait to share your wonderful comments with the team, they'll be thrilled to hear them.
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Review of

The Chase

from Mark T (Son of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had dinner with my Dad today, we ate in the bistro off the extensive menu, the food never disappoints along with the excellent front of house on this occasion Chris. We both had the Brie to start then I had Caesar salad and dad had one of his favourite meals ham egg and chips, we finished with strawberries
and ice cream
Reply from Jessa Avila, General Manager at The ChaseThank you for sharing your kind feedback. Were delighted to hear you and your dad enjoyed your meal and appreciated both the food and service. We look forward to welcoming you again soon.
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Awards / Recognitions (1)

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